ChargeDesk Overview

This is a summary of the comprehensive capabilities and benefits of ChargeDesk based on over 88 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

ChargeDesk, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if ChargeDesk is right for your needs? Our Cuspera AI engine can evaluate how ChargeDesk fits your specific business needs, industry, and context. Get your personalized assessment report today.

ChargeDesk supports business activities such as:

  • Workflow Management
  • Helpdesk Management
  • Payment Management
  • Promotion Management
  • Discount Management

ChargeDesk can help you with many business goals, such as Acquire Customers, and Enhance Customer Relationships. It can help manage these activities if you use Promotions Coupons and Website for these needs.

ChargeDesk Computer Software Vertical is its biggest customer base.

Reviews

"...Net, Zuora, Chargify, NMI, Payments MB or Custom to collect payments, then you should be using ChargeDesk to improve your billing and support workflow . ..." ChargeDesk

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well ChargeDesk solved their E-Commerce Software needs. Cuspera uses 88 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using ChargeDesk.

Use Cases

Peers recommend Workflow Management , Helpdesk Management , Payment Management , as the business use cases that they have been most satisfied while using ChargeDesk.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Workflow Management with Promotions and Coupons

4.40/5 ★

Read Reviews (4)

"...Net, Zuora, Chargify, NMI, Payments MB or Custom to collect payments, then you should be using ChargeDesk to improve your billing and support workflow . ..." ChargeDesk
Helpdesk Management with Promotions, Coupons and Website

4.40/5 ★

Read Reviews (4)

"...You can see customer payment histories, refund charges, manage subscriptons and much more all inside your helpdesk , your internal admin pages and even see your customers tagged on any webpage you visit using our Chrome extension . ..." ChargeDesk
Payment Management

4.41/5 ★

Read Reviews (4)

"...Companies which accept payments and manage customer support through a helpdesk...."
PEER EXPERIENCES
Workflow Management with Promotions and Coupons

4.40/5 ★

Read Reviews (4)

"...Net, Zuora, Chargify, NMI, Payments MB or Custom to collect payments, then you should be using ChargeDesk to improve your billing and support workflow . ..." ChargeDesk
Helpdesk Management with Promotions, Coupons and Website

4.40/5 ★

Read Reviews (4)

"...You can see customer payment histories, refund charges, manage subscriptons and much more all inside your helpdesk , your internal admin pages and even see your customers tagged on any webpage you visit using our Chrome extension . ..." ChargeDesk
Payment Management

4.41/5 ★

Read Reviews (4)

"...Companies which accept payments and manage customer support through a helpdesk...." Peer review from ChargeDesk

Based on peer insights

Cuspera recommends ChargeDesk for

Use Cases Workflow Management , Helpdesk Management , Payment Management
Medium Promotions, Coupons, Website
Business Priorities Acquire Customers, Enhance Customer Relationships
Industries Computer Software, Construction

Popular Business Setting

for ChargeDesk

Top Industries

  • Computer Software
  • Construction

Popular in

  • Small Business

IT and Other Capabilities

for ChargeDesk

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.79/5 ★

Read Reviews (8)
Data Export

3.62/5 ★

Read Reviews (4)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.79/5 ★

Read Reviews (8)
Data Export

3.62/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (28)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (28)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.84/5 ★

Read Reviews (8)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.84/5 ★

Read Reviews (8)

Software Failure Risk Guidance

?

for ChargeDesk

Top Failure Risks for ChargeDesk

Vendor Profile Details

Company Name

ChargeDesk

Company Website

https://chargedesk.com/

HQ Location

2 Celosia Place, Loftus, NSW 2232, AU

Employees

1-10

Social

Financials

PRIVATE