Recurly helped Paramount+ create a simple and unified payment experience for subscribers across many digital properties. Paramount+ needed a platform that was easy to implement and use. Recurly provi...ded flexible subscription billing, strong reporting, and dunning features. The unified platform improved PCI compliance and risk management. Paramount+ also benefited from Recurly’s responsive customer success team and better internal knowledge sharing.
HockeyTV used Recurly to move from a pay-per-view model to a subscription model. They needed a flexible billing solution to support different plans and international payments. Recurly's API and suppo...rt made the switch easy. After switching, HockeyTV saw more viewers per game and higher revenue. They also had fewer customer care requests.
Recurly helped Twitch manage its subscription payments. Twitch chose Recurly for its simple API, responsive support, and strong scaling technology. The integration was fast and easy, taking less than... a day. Twitch saved time and resources by using Recurly instead of building a system from scratch. Customer service improved and Twitch could focus more on its products.
Sonicbids uses Recurly to manage its subscription billing for over half a million music acts. The company needed a reliable, scalable solution to handle payments, reporting, and PCI compliance. Recur...ly provided strong customer service, useful business reports, and robust PCI integration. Sonicbids depends on Recurly for dunning, integration, and secure payment processing. The support from Recurly exceeded Sonicbids' expectations.
Recurly helped Twitch manage its subscription payments. Twitch chose Recurly for its simple API, responsive support, and strong scaling technology. Integration was fast and easy, taking less than a d...ay. Twitch moved resources away from payments and improved customer service. The team saved significant time compared to building their own system.
Consumer Services Case Studies and Success Stories with Recurly
CASE STUDY Sittercity
Sittercity used Recurly to improve their subscription billing and fight fraud. They switched from a homegrown billing tool to Recurly for better features and easier integration. Recurly's coupon tool...s helped Sittercity run marketing campaigns. After adding Recurly’s anti-fraud solution, Sittercity saw a 70% drop in fraudulent signups in one month. Recurly also recovers an average of 7% of Sittercity’s revenue each month through automated processes.
Recurly helped MarketMuse grow new subscribers with smart promotions and automated billing. MarketMuse used Recurly to create partner and website coupons, making signups easier and faster. Before Rec...urly, manual processes and missed expirations caused lost revenue. With Recurly, MarketMuse tested free trials and flexible coupons, leading to a big spike in new users. The team also improved onboarding and referral programs using Recurly codes.
Recurly helped Lucid Software move from a freemium model to a successful global subscription business. Lucid needed a way to track users, manage subscription plans, and process payments as it grew. R...ecurly provided a unified platform for subscription management, payment processing, and compliance. This partnership supported Lucid’s rapid global growth and improved the subscriber experience. Lucid now serves over 100 million users in 180 countries.
Recurly helped PandaDoc automate subscription billing and financial operations. PandaDoc faced slow, manual reconciliation that took three days each month. Recurly's new data automation let them map ...payments to the right accounts. This cut manual hours and support tickets by 50%. PandaDoc grew tenfold while using Recurly, gaining speed and flexibility in their financial workflows.
Recurly helped Output cut credit card declines by 45%. Output, a music software company, switched from WooCommerce to Recurly to fix high payment decline rates. The SaaS model let Output offer freque...nt updates and boost customer engagement. Recurly's advanced payment management and retry features made payments more reliable. Output saw more signups and a better customer experience after using Recurly.
Recurly helped Powtoon move from a legacy payment system to a scalable subscription platform. Powtoon needed to avoid losing subscribers and required advanced features for global growth. Recurly enab...led a fast migration and provided tools for complex subscription management. When Powtoon faced a 90% signup decline due to fraud, Recurly's solution reduced it to 19% almost overnight. This improved payment processes and supported Powtoon's continued expansion.
Recurly helps Copper manage subscription billing and reduce churn. Copper uses Recurly’s flexible billing models to offer different plans and pricing. During the COVID-19 pandemic, Recurly enabled Co...pper to provide flexible payment options for customers. Copper relies on Recurly’s Revenue Optimization Engine to prevent involuntary churn and recover revenue. Integrations with NetSuite, Avalara, Stripe, Snowflake, and Looker streamline accounting and forecasting. Copper reports greater efficiency and a better customer experience with Recurly.
Recurly helped Returnloads.net improve their subscription management. Before Recurly, they used manual invoicing and PayPal, which gave them little customer insight. With Recurly, they gained better ...data visibility, automation, and instant notifications for failed payments. Their developers found Recurly easy to integrate. Recurly Analytics made it simple to track seasonality and customer retention, helping them create targeted marketing strategies.
The Cook Political Report used Recurly to improve its subscription business. Before Recurly, they only offered yearly subscriptions that did not auto-renew, and payments were manual and confusing. Re...curly provided easier payment options, more flexibility, and automated processes. This made it simpler for subscribers to pay and helped Cook Political manage different subscriber needs. The platform was chosen for its strong API and good documentation.
Education Case Studies and Success Stories with Recurly
CASE STUDY TeacherVision
TeacherVision used Recurly to improve its subscription business. The company wanted better data and analytics to track conversion rates and reduce churn. With Recurly, TeacherVision saved 56% of at-r...isk invoices in six months and cut involuntary churn to less than 1%. The team can now test plans and pricing easily. Recurly's analytics and global payment support help TeacherVision grow and scale.
Apparel & Fashion Case Studies and Success Stories with Recurly
CASE STUDY Nuuly
Recurly helps Nuuly, a US-based circular fashion platform, manage its subscription service. Nuuly wanted to offer a flexible, customer-focused experience for renting clothes. With Recurly, Nuuly stre...amlined its subscription process and improved customer satisfaction. The platform enabled real-time shipment tracking and faster order processing. This partnership helped Nuuly grow its subscriber base and set new standards in fashion rental innovation.
Marketing and Advertising Case Studies and Success Stories with Recurly
CASE STUDY Digital Reach
Recurly helped Digital Reach, a digital marketing agency, improve their subscription management. Their old system was hard to use and had poor support. With Recurly, they found an easy interface and ...quick setup. The analytics suite gave them clear insights into revenue and churn. Automated features like account updater and dunning made payment collection faster and easier. Support from Recurly was much better than before.
Audiense used Recurly to manage its subscription billing as it grew rapidly. Before Recurly, Audiense struggled with complex invoicing and tracking using a custom PayPal system. Recurly provided a se...cure and scalable solution that fit their needs. With Recurly, Audiense improved customer experience and managed thousands of customers without increasing team size. Audiense could quickly sign up new customers and scale efficiently.
Recurly helps Tailor Brands manage their subscription-based branding platform. Tailor Brands needed flexible payment models, an easy-to-use API, and a great user experience. They chose Recurly for it...s flexible payments, intuitive API, and strong dunning process. Recurly also supports over 30 currencies, helping Tailor Brands expand globally. This support lets Tailor Brands accept local payments and grow their customer base worldwide.
Consumer Goods Case Studies and Success Stories with Recurly
CASE STUDY Dieux
Recurly Commerce helped Dieux launch and scale their skincare subscription service. Dieux wanted an easy-to-use platform for both customers and their small team. They chose Recurly Commerce for its i...ntuitive dashboard and self-service options. After switching, Dieux gained over 1,000 subscribers in three weeks and saw 200+ new daily subscribers. The platform's strong customer support and user experience drove fast growth.
Recurly helped Scentbird scale its fragrance subscription business. Scentbird faced challenges with complex billing and order fulfillment. Their old platform could not keep orders and payments in syn...c. Recurly provided seamless billing and automation. This improved fulfillment speed and customer satisfaction. Scentbird valued Recurly as a true partner, not just a vendor. Personalization and flexibility became key to keeping subscribers engaged.
Recurly helped PupBox solve problems with inflexible billing and high churn. PupBox switched from upfront payments to monthly billing for longer-term plans using Recurly. This made it easier for cust...omers to choose longer subscriptions. PupBox saw more new customers and better retention. Flexible promotions and payment options also improved marketing and business results. PupBox could test plans and promotions to find the best way to grow.
Recurly automates subscription billing for WineDirect. WineDirect serves over 1,800 wineries with direct-to-consumer wine software. Recurly's platform streamlines billing, automates invoices, and pro...vides clean data for finance teams. Automated decline management and account updater features help recover up to 70% of failed renewals. WineDirect saves time and reduces manual work with Recurly's scalable workflows.
BARK maintains satisfaction among its 3 million subscribers by utilizing Recurly for efficient subscription management, resulting in reduced churn and improved billing processes.
Recurly Commerce helped Kudos fix their checkout problems and grow fast. Kudos switched from Recharge to Recurly Commerce for better Shopify integration and easier app connections. In just 3 months, ...they saw a 200% increase in subscription revenue and a 102% rise in average order value. Support tickets dropped as customers found it easier to log in and manage subscriptions. The new system made it simple to create gift cards and run discounts.
Recurly helped FabFitFun solve payment failure issues as their subscription business grew to over a million members. FabFitFun worked with Recurly to create a custom retry model using machine learnin...g and tailored retry rules. This solution improved payment recovery rates and increased monthly revenue. FabFitFun also used Recurly to reduce churn and keep members loyal by offering flexible membership options and responding quickly to member needs. The results included higher revenue recovery and improved member retention.
Resource Guru used Recurly for their subscription billing needs. They chose Recurly over building their own system to save time and money. Recurly provided features like dunning management, multi-cur...rency support, VAT compliance, and strong API integration. Resource Guru found Recurly reliable and easy to use, helping them focus on team scheduling and growth. The company praised Recurly's customer service and plans to expand their use of Recurly features.
GatherContent used Recurly to manage their subscription billing. As a startup, they needed a simple and secure solution for recurring billing. Recurly let them quickly create and test new pricing pla...ns. They used Recurly's coupon feature to track marketing campaigns and reward customers. The Account Updater and dunning features helped them recover revenue and reduce manual work for their support team.
Recurly helps Birdeye manage subscription billing and reduce churn. Birdeye chose Recurly for its easy-to-use platform and strong integration with their tech stack. Recurly’s Account Updater keeps pa...yment details current, helping recover lost revenue. Birdeye uses Recurly’s Salesforce integration for efficient customer management. The solution supports Birdeye’s rapid growth and focus on customer value.
Pipefy used Recurly to manage its subscription billing and grow its subscriber base. The company enabled self-service account creation with Recurly’s Hosted Payment Pages, letting subscribers sign up... anytime without sales help. This helped Pipefy focus on larger accounts and save resources. Over a third of new subscribers joined through Hosted Payment Pages in the last three months. Recurly’s dunning management tools helped Pipefy increase its average recovery rate from 38% to over 70%.
Userlike used Recurly as its subscription management and billing platform. Userlike needed a flexible solution to support global growth. Recurly helped Userlike scale worldwide and manage subscriptio...ns easily. Userlike reduced churn by adding a pause subscription feature, which 20% of canceling users used. Userlike also shifted from live chat to messaging, helping clients connect better with their customers.
LiveChat used Recurly to improve its subscription billing process. Before Recurly, LiveChat had problems with manual invoicing and confusing payment systems. Recurly was easy to set up and worked wel...l with LiveChat’s backend systems. The new system made billing simple for customers and the company. Within 18 months of using Recurly, LiveChat more than doubled its subscriber base.
