Real-World Case Studies and Customer Success Stories with Docusign

Salesforce used Docusign Agreement Cloud for HR to digitize its global recruiting. The company integrated Docusign eSignature with Workday, replacing... paper offer letters and manual processes. This change cut the average time to complete an offer letter from five days to one. Salesforce also reduced the average cost per offer letter sent by 80%. The digital process helped recruiters avoid errors and manage hiring across multiple countries and languages.
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KORE used Docusign CLM to speed up contract turnaround by over 95%. Before, contracts took days and needed lots of... manual work. Now, contracts go out in about an hour with less human effort. Sales and legal teams can track and manage contracts in one place. KORE also uses Docusign CLM to automate order fulfillment and other workflows, saving time and reducing paperwork.
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iCIMS used Docusign CLM and AI to automate contract workflows for sales and legal teams. The company managed a 130%... increase in complex contracts without missing deadlines. 78% of agreements no longer need legal review. Custom agreements grew 5x while turnaround time stayed the same. Integration with Salesforce lets sales generate contracts directly, reducing manual work. Docusign Insight helps track renewals and cut vendor costs.
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Docusign CLM helped Celonis speed up contract signing by 70%. The company now manages all sales contracts without paper. Sales... teams use automated contract workflows, reducing legal team involvement. Integration with Salesforce lets account executives create and find contracts easily. Celonis improved both customer and employee experiences with digital agreements. The company plans to expand CLM use to procurement and HR.
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Flexential used Docusign CLM and eSignature to automate their sales process. They integrated Docusign with Salesforce, making it easy for... sales reps to create and manage complex quotes. The new workflow cut their sales cycle by 25%. Flexential reduced paperwork time and improved contract visibility. Customers can now sign documents securely from anywhere, anytime.
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Canva used Docusign for Salesforce to speed up its sales contract process. Before Docusign, Canva's sales team struggled with manual... data entry and contract management. Docusign's integration with Salesforce let Canva automate contract creation and updates. Sales staff now spend less time on paperwork and more time with customers. Contracts can be edited and signed from anywhere, making the process faster and easier for everyone.
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Docusign CLM helped Sojern cut client onboarding and campaign launch times by 78%. The platform automated contract generation, reducing manual... work and risk. Sojern’s teams now use dynamic templates and conditional logic for faster, standardized agreements. Legal and finance approvals are no longer needed for most contracts. Employees report positive experiences and significant time savings. Docusign CLM supports Sojern’s growth as a self-service SaaS travel marketing platform.
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Salesforce used Docusign Agreement Cloud for HR to digitise its global recruiting. The company integrated Docusign eSignature with Workday to... speed up hiring. Recruiters reduced the average time to complete offer letters from five days to one. They cut the average cost per offer letter by 80%. All new employee onboarding is now fully digital. This helped Salesforce manage rapid growth and improve candidate experience.
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Docusign eSignature helped Ankor Software cut contract signing times by 80%. Ankor saved 100,000 pages from printing each year. 70%... of brokers switched from paper to digital contracts. The audit trail and confidentiality features made transactions secure. Ankor enabled brokers to save on costs and retain more commission. The solution set a new standard for yacht charter contract management.
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Docusign CLM helped KORE cut contract turnaround time by over 95%. The company automated its quote-to-cash process, integrating Salesforce CPQ... and Docusign CLM for one-click contract generation. Standard contracts now go out in less than an hour. Legal and sales teams benefit from streamlined redlining, version control, and contract visibility. KORE also digitized order fulfillment workflows, saving significant time and reducing manual work.
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InfoTrack used Docusign to power its SignIT electronic signing tool. This helped property professionals in Australia move from manual to... digital signing. During COVID-19, InfoTrack offered a Care Package with free digital tools, leading to 785 firms adopting the solution. From 2020 to 2021, InfoTrack saw a 38% increase in customers using their digital signing solutions. The Docusign integration made property transactions faster and reduced wasted resources.
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Docusign CLM and AI helped iCIMS manage a 130% increase in complex contracts. 78% of agreements now need no legal... intervention. The legal team handled 5x more custom agreements without slowing turnaround. Automated workflows and Salesforce integration let sales generate contracts directly. Docusign Insight reduced manual work and improved contract visibility. iCIMS now delivers a faster, simpler experience for customers and staff.
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Perceptyx used Docusign Intelligent Agreement Management to replace six separate vendors with one unified platform. The legal team automated 300... contracts annually and reduced document generation time by 99%. Sales and legal teams now collaborate in a shared workspace, improving contract turnaround and reducing complaints. Automation and AI features help Perceptyx manage agreements, extract insights, and support more stakeholders without increasing headcount. The company now has a scalable, modern foundation for agreement management across legal, sales, and procurement.
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Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create... an order form by 70%. Sales reps now prepare forms in just 5-10 steps, down from 35. Docusign Gen pulls data directly from Salesforce, cutting manual work and errors. Admins manage templates more easily, and sales teams close deals faster.
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Santander UK used Docusign Agreement Cloud to digitize onboarding and loan agreements. The bank reduced the number of forms by... 97%. New customer account opening time dropped by 83%. Docusign replaced 39 PDFs with one online form. Integration with Salesforce and nCino streamlined contract workflows. Santander now opens accounts in just two days, improving customer experience and reducing admin work.
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Docusign helped FineMark Bank cut trust packet prep time by 90%. Onboarding new clients dropped from 12 hours to a... single click. The bank now creates up to 45-document trust packets in just 30 minutes, down from 4-5 hours. Seamless Salesforce integration enabled 100 document templates in three weeks. FineMark improved compliance, client satisfaction, and can serve clients anywhere, even at global events.
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Docusign helped Washington State Employees Credit Union digitize over 100 paper forms, making banking faster and easier. Loan application times... dropped from days or weeks to just minutes. Processing pre-authorized debit requests is now over 75% faster. Members can sign documents securely from anywhere, and in-branch experiences improved with iPad-based workflows. Employees save time, and members report high satisfaction with the new digital process.
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Docusign helped Visions Federal Credit Union double its signature-collection speed, reducing turnaround times to 8-12 hours. The credit union saw... a 500% increase in new digital memberships and improved member experiences. Docusign eSignature and Monitor tools enhanced security, compliance, and transaction success rates. Integration with core systems and admin tools enabled fast, secure, and scalable digital lending. Visions now completes loans faster and protects 86% of member interactions that happen digitally.
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Docusign eSignature helped UFCU cut its loan application process to about 5 minutes. UFCU integrated Docusign with Temenos Infinity to... digitize lending, making it easier for members to apply and sign documents online. This led to more auto loans and lower operational costs. UFCU also used Docusign for PPP loans, helping 1,200 local businesses support over 4,000 employees. The credit union now uses Docusign across multiple business areas.
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Tipalti used Docusign Gen for Salesforce to automate order form generation. The company reduced the number of steps to create... an order form by 70%. Sales reps now work entirely within Salesforce, saving hours of manual work. Errors dropped and deals close faster. Admins manage templates more easily, improving efficiency for the whole sales team.
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Lumi used Docusign eSignature to speed up loan contract signing for Australian SMBs. Traditional lending was slow and full of... paperwork. With Docusign, Lumi's customers could sign agreements in minutes, even on mobile devices. This made funding faster and more transparent. Docusign's security features also helped protect against cyber threats. Lumi empowered more businesses to access capital quickly and safely.
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Santander UK used Docusign to digitise onboarding and loan agreements. The bank reduced onboarding forms by 97%. New account opening... time dropped from up to 25 days to just 2 days. Docusign's integration with Salesforce and nCino enabled seamless digital workflows. Santander also cut admin work and improved customer experience with electronic signatures and contract lifecycle management.
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RAMS used Docusign eSignature to digitise its home loan process. The company reduced operational costs by 30%. It now saves... over one million pieces of paper each year. Contract settlement time dropped from 12 days to just 2 days. RAMS expects an 8% to 10% increase in productivity and efficiency. The solution also reduces human error and supports sustainability goals.
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Merriman used Docusign eSignature to replace slow, error-prone paper processes. The firm saw a 50% boost in signing efficiency and... a 75% rise in clients returning signed packets. Errors and missing signatures dropped by 15%. Docusign also cut costs for regulatory compliance projects by an estimated 75%. The solution improved client onboarding, HR document management, and overall customer experience.
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Docusign IAM helped KPC Private Funds cut agreement process time by 70%. The firm replaced manual, error-prone paperwork with automated... workflows and dynamic web forms. Investors now complete only relevant fields, reducing mistakes and speeding up onboarding. KPC saw an 87% reduction in templates to manage. With Maestro and App Center integrations, time spent on agreements dropped by 90%.
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OptionsSwing used Docusign Click to improve its customer sign-up process. The company replaced a homegrown clickwrap with Docusign Click, which... records legally binding consent and provides a detailed audit trail. This change led to a 73% increase in fee dispute win rate and saved thousands of dollars. The new process is seamless for users and easy to implement, taking less than a week to go live. OptionsSwing now has a more secure and professional customer experience.
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Valencia College used Docusign eSignature and Notary to digitize HR processes. The college remotely notarized 700 faculty agreements, cutting time,... costs, and paperwork. HR staff and employees now have a better experience. Onboarding and offboarding are faster and fully online. Docusign helped Valencia College adapt quickly during campus closures and supports future remote work.
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Docusign helped the University of Iowa Center for Advancement digitize donor intent agreements. The team automated the process, saving 35... minutes per agreement and executing about 500 agreements each year. Staff could focus more on building donor relationships instead of paperwork. The digital workflow improved both donor and employee experiences. The organization now has better reporting and analytics for fundraising.
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Docusign eSignature and Payments helped The University of Texas, Austin save 19,740 employee hours and $2. 41M in one year....The university digitized over 200 processes across 17 departments, including admissions and HR. The Lady Bird Johnson Wildflower Center doubled its rental agreements and increased revenue by 10% using Docusign. Camp paperwork was streamlined, saving thousands of printed pages. Integrations with Box and Smartsheets improved workflow and compliance campus-wide.
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Docusign helped the University of Sydney save 144 hours per contract and digitize 80% of agreements. The university processes over... 4,000 contracts each year. Docusign streamlined contract management and improved compliance. Integration with ServiceNow enabled self-service contract templates and reduced manual work. Research projects now start faster, giving academics more time for core work.
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School of Rock used Docusign eSignature with NetSuite CRM to digitize compliance forms and franchise agreements. The integration took just... 10 days and replaced paper processes with automated digital workflows. Staff now manage documents centrally, reducing IT support needs and improving efficiency. Customers and franchisees complete paperwork online, keeping the School of Rock brand experience consistent. The platform helps School of Rock audit compliance and support rapid growth across 260 locations.
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OptionsSwing used Docusign Click to improve its customer sign-up process. Before, OptionsSwing lost fee disputes due to weak consent records.... With Docusign Click, they captured legally binding consent and created a clear audit trail. This led to a 73% increase in fee dispute win rate. The new process also made sign-up easier and more secure for customers.
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Docusign eSignature helped James Cook University Singapore cut application processing time from 10 days to just three days for 88% of applications. The university saved... over $14,000 in a few months and reduced paper use by 25 pages per agreement. Staff now manage 6,000 yearly applications digitally, with all approvals and signatures handled in one workflow. The integration with K2 software made tracking and processing easier for both staff and students. This led to faster, more accurate student application handling and improved internal efficiency.
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VITAS Healthcare used Docusign eSignature to meet a new regulatory deadline for signature capture during the COVID-19 pandemic. The company integrated... Docusign with its EMR system in just 60 days, creating a contactless, automated workflow for patient consent forms. Over 40% of patients requested optional documentation, far above the industry average. The solution improved transparency, speed, and reduced manual effort for staff. Docusign helped VITAS deliver a better patient experience and stay ahead in digital healthcare.
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Trusted Doctors used Docusign and Kno2 to digitize patient consent forms during the pandemic. They deployed Docusign in under a... month and integrated it with their EHR system in less than a week. This allowed for contactless, paperless workflows at drive-through clinics. The new process saved time for staff and improved patient experience. Trusted Doctors now plans to expand digital document use for all visits.
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Docusign helped Townsville Hospital and Health Service speed up dental care consent. The team cut turnaround times by 90%. They... now save 225 hours of admin work each year. Patient consent rates rose by over 10%. Staff use digital forms and e-signatures to get faster approvals. The process is now easier for parents, schools, and clinicians.
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MIMIT Health used Docusign eSignature to automate patient intake and consent forms. They integrated Docusign with Salesforce Health Cloud and... Box, making patient data easy to access. This led to a 95% reduction in time to sign forms and a 35% decrease in labor costs. MIMIT Health expanded telehealth services and increased the number of nursing homes served by 95%. Security assurance improved by 50% with Docusign integrations.
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Docusign eSignature helped Health Partners Plans expand its Medicaid plan from 5 to 67 counties in just 9 months. The provider onboarding... process dropped from 30 days to under 24 hours. Contract turnaround time improved by 95%, and errors were eliminated. The expansion unlocked $432 million in potential annual revenue. The contracts team managed a 60% network growth without hiring more staff.
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Docusign helped Altius Group cut NDIS agreement turnaround from weeks to just two days. Before, manual paperwork and email follow-ups... delayed care for clients. With Docusign eSignature, Altius automated agreements and improved efficiency. The team now spends more time supporting clients and less on admin. Faster onboarding means clients get care sooner, reducing stress and improving outcomes.
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The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to handle over 100 daily leads. Staff time... spent vetting leads dropped, reducing missed revenue. Integrating Litify and Docusign automated lead vetting and case conversion. Dynamic web forms and AI now help the firm qualify leads and flag high-value cases. Docusign Agreement Manager centralizes agreements and turns documents into data for better marketing and client targeting.
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Docusign eSignature helped Segev LLP, a Vancouver law firm, boost envelope sends by 112% in one year. The firm grew... from 6 to 25 staff, freeing them from paperwork. Docusign's secure, court-admissible signatures support clients in regulated industries. Integration with billing and records software streamlined workflows. Staff now focus on legal work, not chasing paper.
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Watson Webb, a boutique Sydney law firm, used Docusign to digitise its contract process. The firm now gets contracts signed... 92% faster, with 90% of agreements handled digitally. Average signing time dropped from a week to just 1–3 hours. Lawyers and clients find the process easier and less cumbersome. Docusign’s integration with practice management software boosts productivity and supports the firm's growth plans.
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The Law Offices of Mark T. Hurt used Docusign Intelligent Agreement Management to automate lead vetting and case intake. The... firm receives over 100 leads daily and previously spent up to 12 hours a day on unqualified leads. By integrating Docusign IAM with Litify and using Maestro workflows, they streamlined document generation and lead conversion. Dynamic Web Forms and AI now help prioritize high-value cases and automate intake. Docusign Navigator centralizes agreements and provides data insights to refine marketing and target the right claimants.
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Lextech used Docusign to digitise mortgage processing for Australians. The integration enabled 71% faster contract signing and saved 825,000 pieces... of paper each year. Most mortgage transactions now settle within 48 hours, down from up to a week. Borrowers can sign documents securely from anywhere, improving speed and transparency. The digital workflow also ensures compliance and legal security for all parties.
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HQ Law used Docusign eSignature to speed up contract processing. The firm cut document prep time from 40 to 10... minutes for large contracts. Client turnaround dropped from three days to one, a 66% improvement. HQ Law saved 750 hours per year and reduced printing and postage costs. Clients now sign documents from anywhere, making the process easier and more flexible.
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Docusign CLM helped Oregon Health Authority cut contract processing times by 93%. Staff used to wait over 90 days for... contract execution. Now, some contracts finish in less than six days. Automated workflows and templates reduced errors and boosted efficiency by up to 80%. The team gained real-time visibility into approval chains, making tracking and management easier. Staff and management both report less daily burden and more transparency.
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Docusign CLM helped the Missouri Department of Higher Education and Workforce Development cut grant and contract processing time by 78%. The department saw... an 80% boost in user adoption compared to OnBase. Staff now complete contracts in three days instead of weeks. About 90% of documents flow through Docusign, up from 10%. Reporting that once took days now takes less than 30 minutes. The team relies less on IT and can change workflows quickly.
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Docusign eSignature helped the City of Memphis speed up procurement by 9x. The city rolled out Docusign across 17 divisions,... making contract approvals much faster. Employees saw a process that once took months now finish in just eight days. The IT team used Docusign to digitize workflows for over 8,000 remote workers. HR now manages contract workers and new hires with paperless forms, saving time and reducing manual work.
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Docusign eSignature helped Louisville Metro Government process grant applications six times faster. The city reduced paper use by 40% and... saved 345 trees in one year. During the pandemic, Docusign enabled quick delivery of millions in federal relief funds and sped up support for nonprofits and individuals. HR used Docusign to securely manage employee evaluations for a remote workforce. The city now completes paperwork in minutes instead of weeks, boosting efficiency across 30 agencies.
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Docusign eSignature helped the Louisiana Board of Pardons and Committee on Parole cut staff needed for high-volume workloads by 80%. The board reduced... steps to complete violations by 40%. Travel and hotel costs dropped as members could sign documents remotely. Automated workflows eliminated incomplete forms and sped up document processing. Staff resources were reallocated to other initiatives, improving efficiency.
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Docusign eSignature helped LGAQ cut onboarding contract turnaround time by 85%. The small HR team now sends and receives signed... documents in hours, not days. LGAQ saved over $18,000 in postage and eliminated 12,000 sheets of paper since 2020. The platform ensures all required information is captured before submission, reducing errors. LGAQ now enjoys a fully paperless HR department and a faster, more modern onboarding process.
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Specsavers used Docusign eSignature to speed up contract approvals and financial reporting. Lease agreements that once took a month now... finish in a week or less. Executives save hours each week by signing documents in minutes. The digital process helps Specsavers open stores faster and serve more customers. Financial reporting is now streamlined, freeing staff to focus on business growth. Docusign eSignature changed how Specsavers manages agreements and partnerships.
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Docusign eSignature helped Kubota Credit Corporation U. S.A (KCC) cut customer account setup time by 75%. The process went from...16 days to just 4 days. KCC integrated Docusign with their dealer POS system for seamless financing agreements. Over 1.7 million pieces of paper are saved each year. Dealers and customers now enjoy a faster, simpler, and more secure experience.
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Specsavers used Docusign eSignature to speed up contract signing and reduce paperwork. Before Docusign, agreements took up to eight days... to process. Now, one-third of agreements are signed within four hours. Over 2,354 more users adopted eSignature since 2016. Specsavers sends financial reports and contracts digitally, saving time and cutting paper use. Docusign helps Specsavers focus more on clients and less on admin work.
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Docusign eSignature helped Kubota Credit Corporation U. S.A cut customer account setup time by 75%. The process went from 16...days to just 4 days. Over 1.7 million pieces of paper are saved each year. Dealers and customers now use a digital system for financing agreements. Errors and delays have dropped, making it easier to buy equipment. Dealers reached 99% adoption of the new digital process.
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Docusign helped The Warehouse Group cut contract execution time by 78%. Before Docusign, hiring was slow due to manual paperwork.... Now, contracts are sent and signed much faster. The company issued 109,000 contracts since 2015 and saved 5.3 million printed pages. Docusign made recruitment and other business processes more efficient for their 10,500+ staff.
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Docusign eSignature helped Veterans Services of the Carolinas save over $75,000 a year. The nonprofit used Docusign to digitize approval... workflows and reduce paperwork. Staff could focus more on helping veterans instead of doing admin tasks. In the first year, they served 400 more veterans. Docusign also enabled quick, secure approvals for urgent needs, like housing assistance. Integration with the Unite Us Platform improved collaboration with health and social service providers.
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Docusign eSignature helped Twining Enterprise, a London-based non-profit, move from slow, paper-based contracts to fast, digital agreements. The charity now... enrolls clients, onboards hires, and manages funder contracts online. Staff and clients find the signing process simple and less stressful. Documents are tracked and managed in the cloud, saving time and reducing errors. The solution lets employees spend more time supporting clients’ mental health journeys.
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Forest Stewardship Council used Docusign eSignature and Contract Lifecycle Management to digitize complex global agreements. They cut processing time for... trademark licensing by 50%. Now, 99% of their agreements are paperless. The FSC Indigenous Foundation saves 20 staff hours each week. Docusign also supports FSC’s mission to empower Indigenous communities and protect forests.
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Docusign Web Forms helped Community Business Bureau onboard over 1200 customers. The tool automated manual onboarding, saving more than 100... hours of employee time. Before, CBB struggled with missing documents and repeated follow-ups. With Docusign, clients now complete onboarding easily and accurately. The self-serve model improved client satisfaction and reduced errors. CBB plans to expand use of Docusign Web Forms for future growth.
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Magna Powertrain used Docusign eSignature to speed up procurement processes. Signature turnaround times dropped from 1–2 weeks to less than... 1 day. This helped Magna Powertrain work faster and close agreements quickly. The company improved efficiency in procurement. Docusign made signing documents simple and fast.
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Docusign eSignature helped Magna Powertrain cut signature turnaround from up to two weeks to less than one day. The purchasing team... now completes contracts, agreements, and expense forms faster. Docusign improved document legibility and compliance with legal and industry standards. The solution reduced paper use and gave real-time visibility into the signing process. Magna Powertrain uses Docusign for both internal and external approvals worldwide.
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Docusign eSignature and Payments helped Dilawri Group of Companies keep all 75 auto dealerships open during COVID-19. In just 30... days, Dilawri rolled out Docusign and trained staff nationwide. Remote e-signatures and payments let customers buy and service cars safely from home. The integration with Stripe enabled seamless online payments at the time of signature. Dilawri maintained business continuity and built trust with a simple, secure digital process.
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Docusign helped McCloskey Motors digitize all car buying forms during the COVID-19 pandemic. The dealership built a touchless car sale... process using eSignature and ID Verification. Each car sale now takes one hour less, saving 350 hours per month. The process is now paper-free and protects against ID-based fraud. Customers enjoy a faster, more transparent buying experience.
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Wieland used SAP Signature Management by Docusign to digitize contract workflows. The company reduced agreement turnaround from days to hours.... 65% of agreements now complete in less than a day, and 37% within an hour. Manual effort dropped, saving 1,200 hours each year. Docusign streamlined processes across legal, sales, HR, and procurement.
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Queensland Alumina Limited used Docusign eSignature to digitise HR onboarding. The company hires about 150 employees each year. Before Docusign,... new hires had to print and fill out 16 documents. Now, HR can track onboarding status and share envelopes among advisors. The process is faster and appeals to younger talent. Docusign helped QAL manage COVID-19 disruptions and modernise hiring.
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Docusign eSignature helped Mast-Jägermeister SE save an average of 1 hour per envelope and reduce turnaround time to 1. 9 days. The...company sends 5,000 envelopes per year using eSignature. They rolled out Docusign eSignature company-wide, starting at the board level. Employees now sign documents digitally, improving process speed and security. The solution also reduced paper use and made contract management easier.
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Springbuk used Docusign Gen for Salesforce to speed up contract creation. The company implemented the solution in just two weeks.... Sales reps now save five minutes per contract, making the agreement process three times faster. Docusign Gen pulls data from Salesforce and automates document generation and eSignature. This lets the sales team spend more time with customers and less on paperwork.
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ScribeAmerica used Docusign and Workday to digitize its employee onboarding. The company grew from 1,200 to over 21,000 employees. Before... Docusign, HR prepared 1,200 offer letters; after, they managed 21,000. The digital process reduced manual errors and sped up hiring. Young job applicants now complete onboarding from anywhere, on any device.
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International SOS used Docusign eSignature to speed up collecting signatures for health and security services. Before, staff and subscribers handled... forms manually, causing delays and errors. Docusign integrated with their case management system, letting staff send and receive forms in one place. The new process cut form preparation and sending time by up to 65%. Subscribers can now sign forms up to 80% faster. Teams report the system is easier and more efficient.
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Docusign helped Sydney Sotheby’s International Realty speed up property transactions. Contracts that once took days now take minutes or hours.... The company reduced paper use by 80% and made the process easier for buyers and staff. Docusign also helped during the pandemic by making remote signing safe and simple. The digital tool was easy for employees to adopt and improved the client experience.
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Docusign eSignature helped MMJ Wollongong cut lease agreement turnaround from weeks to just 24 hours. The agency saved 480 hours... of employee time and over AU$12,000 in annual paper and printing costs. Staff now spend minutes, not hours, on lease paperwork. Lease tracking and document security improved. The team finds Docusign easy to use and plans to expand its use.
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GLP used Docusign eSignature to digitize HR document management. The company cut contract processing time by 50%. It now saves... over $70,000 each year by reducing paper-based processes. GLP also saves 11,000 pieces of paper annually, supporting its sustainability goals. Staff found Docusign easy to learn and use, speeding up adoption. The solution helped GLP work better during remote and hybrid work.
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Aon used Docusign eSignature to standardize HR processes in 52 countries. The company replaced manual agreements with digital workflows, speeding... up offer letters and employment changes. Regional HR teams found new ways to use Docusign for local needs, like payroll compliance in Australia. Bulk-send features helped onboard over 150 seasonal workers each year. The shift reduced manual work and improved accuracy across global HR operations.
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Philadelphia Insurance used Docusign eSignature to simplify its paperless billing enrollment. Before, only 3% to 5% of customers signed up... for paperless billing. After digitizing the process, participation jumped to 35%. The company saw a 31% increase in enrollments and saved $10 for each new paperless signup. Docusign eSignature also reduced manual work for employees and improved customer experience.
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Docusign eSignature helped Mercury Insurance digitize document workflows. The company integrated eSignature with Guidewire and Hyland OnBase, creating a paperless... system for customer correspondence. Mercury Insurance recouped 30% of office space by eliminating file cabinets. Agents now send, sign, and track documents online, speeding up policy processing and onboarding. Compliance improved with digital audit trails and structured approval processes. Customers, agents, and employees benefit from faster, more efficient service.
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Docusign helped Spring Branch Independent School District save $4 million by digitizing procurement. The team cut contract turnaround from weeks... to under 2 days. Over 80% of contracts now close in less than 48 hours. Automated workflows and templates reduced manual work for staff and vendors. Centralized contract management improved compliance and visibility.
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PNG DataCo used Docusign eSignature and CLM to digitize contract and agreement workflows. Before Docusign, manual paperwork slowed approvals and... increased costs. With Docusign, approval times dropped from days to hours. The company improved efficiency by 80% and cut operational costs by 10%. Mobile signing and tracking made processes faster and more secure. PNG DataCo now resells Docusign to sister companies and plans to expand usage across departments.
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Docusign eSignature helped the New Mexico Educational Retirement Board cut document turnaround time from two weeks to just two days. NMERB processes nearly... 300,000 documents a year for over 160,000 members. Before Docusign, errors on forms caused delays of weeks. With eSignature, errors dropped and remote work became easier. The rollout took six weeks and started with retirement applications. Now, eight key processes are digital, improving member experience and efficiency.
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Missouri’s Rehabilitation Services for the Blind used Docusign eSignature to help visually impaired clients sign documents independently during the COVID-19 pandemic. The agency needed... a solution that met accessibility standards and could be deployed quickly. Docusign’s support for screen readers and keyboard-only input made forms accessible. The team went live in just over two months. RSB now processes documents faster and gives clients more independence.
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Docusign eSignature helped Louisiana’s 22nd Judicial District Attorney’s Office cut document turnaround to one day. The office moved from paper-based,... in-person processes to digital workflows. SMS notifications improved response rates for child support cases. Audit trails from Docusign provided key evidence in court. The office now sets court dates within a week and aims for a fully paperless future.
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Kayak used Docusign eSignature to fix its slow, error-prone advertising contract process. Before, only 30% of contracts had signatures and... deals took up to two weeks. With Docusign, contract turnaround time dropped by 98%. Now, 100% of contracts are signed and tracked in Salesforce. Kayak uses Docusign in 30 countries, making contract management fast and reliable.
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DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and... businesses to automate contract workflows using AI.
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DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction... services network, deployed DocuSign's AI-Assisted Review to automate contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.
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Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management... and improves efficiency in property transactions.
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Comcast Business Services enhances its field sales productivity using a solution jointly developed by Acumen Solutions and DocuSign, implemented on Apple iPads. This solution enables... real-time contract generation and eSignature capabilities, streamlining sales processes and improving customer experiences. The integration with Salesforce further automates workflows, allowing Comcast to close deals faster and increase revenue.
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