Real-World Case Studies and Customer Success Stories with Docusign

Waystone used Docusign eSignature for Salesforce to digitise its contract process. Before, contracts were manual and sent by courier, causing... delays and errors. With Docusign, Waystone centralised documents, improved tracking, and reduced paper use. Employees now spend more time with clients and less on admin. Clients welcomed the digital change, enjoying faster, mobile-friendly signing. Integration with Salesforce and Sage Intacct boosted productivity and data accuracy.
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Virgin Money used Docusign eSignature to fix slow contract signing and manual workflows. Before, staff had to print and deliver... documents by hand. Now, contracts and agreements are signed digitally, saving time and boosting efficiency. Over 17,000 envelopes were processed in one year. Teams like procurement, legal, and HR use Docusign for compliance and faster approvals. Customers and staff can sign documents from anywhere, improving the experience for everyone.
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Santander UK used Docusign eSignature and CLM to speed up customer onboarding. They cut the number of forms by 97%.... The time to open a new account dropped from up to 25 days to just 2 days. Docusign's digital workflow replaced 39 manual PDFs with one online form. API integration with nCino made loan agreements faster and easier. Santander staff now spend less time on paperwork and more time with customers.
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Docusign helped Primerica cut paper processing by 23%. The average agreement completion time dropped to under two hours with mobile... signing. Primerica achieved a 99.5% successful transaction rate. Docusign eSignature and contract management tools made the application process digital and seamless. Primerica’s sales reps now serve more clients faster while keeping a personal touch. Customer satisfaction and processing times improved significantly.
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Origin Markets used Docusign eSignature to digitise the bond issuance process for investment banks. Before, creating and signing legal documents... took days and required manual, paper-heavy steps. With Docusign, agreements are now ready within an hour and bonds are issued ten times faster. The platform lets users sign documents from anywhere, speeding up workflows and reducing delays. Origin Markets chose Docusign for its security, brand trust, and easy API integration.
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Ocorian used Docusign eSignature to speed up client document signing. Usage grew by 8000%, from under 500 envelopes in 2019... to over 40,000 in 2021. 75% of documents are now signed in less than an hour. The solution cut costs, saved time, and improved client satisfaction. Docusign also helped Ocorian meet ESG goals by reducing paper and energy use.
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GoCardless used Docusign eSignature and CLM to automate contract workflows. Before, sales teams managed contracts manually, slowing down deals and... creating legal risks. With Docusign, GoCardless integrated contract automation with Salesforce, speeding up sales and reducing legal involvement by up to 90%. Automated approvals and standardized clauses improved compliance and made contract status clear. The result was faster sales cycles, better customer experience, and support for GoCardless’ growth from startup to scale-up.
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Docusign eSignature helped Close Brothers Motor Finance digitize its vehicle finance process. 88% of contracts now go live via Docusign,... and 30% are signed on customer devices. The solution enabled remote finance applications, faster document sharing, and easier access to agreements. Customers and dealers benefit from digital audit trails and secure document storage. Docusign eWitness also streamlined business customer workflows.
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BNP Paribas Leasing Solutions used Docusign electronic signature to speed up document signing. They process over 1,600 requests every day... across 20 countries. Since launch, they have sent more than 60,000 envelopes for signature. They expect to send 250,000 envelopes in the next three years. The solution improved user experience and made workflows simpler and faster.
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Vestwell used Docusign CLM and Salesforce to cut agreement prep time from 75 minutes to just five. The company reduced... client drop-offs by 70% and now onboards over 1,000 new clients each month. Sales teams start agreements in their CRM, and Docusign automates the process. Errors from manual edits are nearly gone. Vestwell also improved customer service with an AI chatbot connected to Docusign data.
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Docusign helped Primerica cut paper processing by 23%. The average agreement completion time dropped to under two hours with mobile... signing. Primerica achieved a 99.5% successful transaction rate. Docusign eSignature and contract management tools made the application process digital and fast. Sales reps now serve more clients while keeping a personal touch. Most life insurance applications are now submitted electronically.
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Metro Credit Union used Docusign Intelligent Agreement Management and Maestro to automate autopay enrollments. They cut manual work by 90%... and improved operational efficiency by 75% in just four weeks. Data now flows directly from member forms into their core banking system, reducing errors and speeding up onboarding. Staff now focus on higher-value work, and members enjoy a seamless digital experience. The solution eliminated paper and manual data entry for over 600 monthly forms.
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Move Forward Financial uses Docusign IAM for Sales, eSignature, and Notary On-Demand to speed up loan processing. The company automated... workflows and reduced manual steps, saving over 4 hours each week. Docusign integrations with Salesforce made data collection seamless and improved accuracy. Clients can now notarize documents 24/7 from home, making the lending process easier. The team delivers faster loans and a better customer experience with Docusign.
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Docusign Intelligent Agreement Management helped Payworks cut time-to-sign by 25%. The 24-hour contract completion rate jumped from 55% to 87%.... Sales teams now close deals 41% faster. Payworks automated onboarding and agreement workflows inside Salesforce. Customers fill out fewer forms and sign faster. Sales reps spend less time on paperwork and more time with clients.
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K2 Partnering Solutions used Docusign CLM to automate over 500 contract templates. This cut contract completion time from hours to... minutes. The company now tracks contract risk and payment terms in real time. GDPR compliance and secure document storage improved. Productivity in contract review rose by up to 50%. K2 expanded Docusign CLM use to HR, learning, operations, and marketing.
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IDnow partnered with Docusign to deliver secure digital identity verification and e-signature solutions. The integration allows users to verify their... identity via video chat in under five minutes. This process supports qualified electronic signatures (QES) and meets strict European regulations like eIDAS and AML. IDnow uses AI, facial recognition, and human experts to ensure high security and compliance. The partnership helps organizations digitize contract signing while maintaining trust and safety.
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Celonis used Docusign CLM and eSignature to transform contract management. They replaced manual, paper-based processes with a digital system. All... contracts are now stored in one place, improving visibility and security. Contract turnaround times dropped from 48 hours to just five hours. Employees spend less time on paperwork and more on valuable work. Customers trust Celonis more because of the fast, automated experience.
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Autopilot used Docusign eSignature to speed up onboarding and reduce paperwork. Before, onboarding took up to 10 days and involved... scanning and emailing documents. After integrating Docusign, onboarding dropped to less than 2 days. The new process is digital, faster, and has fewer errors. Autopilot’s clients now sign documents quickly and with less effort.
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Apposite Technology used Docusign to build 16 contract templates for a global ERP project. They completed the project in 90... days. With Docusign's IAM Navigator, Apposite now offers a contract repository for customers and resellers. This platform uses AI to help manage and analyse agreements. Apposite saw 50% year-on-year customer growth with Docusign.
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Docusign Contract Lifecycle Management helped Red Hat cut agreement cycle time by 50%. Deal turnaround dropped to just 2 days.... Red Hat transformed its systems in 1 year. The sales and procurement teams now manage contracts faster. Docusign and Salesforce support Red Hat’s growth and scale.
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Kindsight used Docusign IAM to automate agreement workflows in Salesforce. Before, sales and IT teams spent days manually generating and... routing documents. Now, all agreements are created, signed, and managed digitally. The sales cycle is one week shorter. IT saves two to three days per sales interaction. 100% of agreements use Docusign. The solution also helps HR and legal teams work faster and more efficiently.
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Adeva used Docusign eSignature and HubSpot to speed up contract execution by over 90%. The time to finalize contracts dropped... from 20 days to about 90 minutes. This let Adeva onboard tech talent in less than 48 hours. The faster process helped drive a 30x increase in revenue. Docusign's integration with HubSpot made contract management easier and more secure.
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Docusign IAM helped Perceptyx cut document generation time by 99%. Manual NDA processing dropped from days to under an hour.... Sales and legal teams now save over 3 hours weekly on repetitive tasks. Salesforce integration lets sales create and send agreements in minutes. Team visibility and collaboration improved with Agreement Desk. Perceptyx now delivers a smoother, faster experience for both staff and customers.
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Royal London used Docusign eSignature to replace manual, paper-based signing. They saved over 2.5 million sheets of paper. The solution... improved the signing process for both staff and customers. Royal London now signs most documents electronically. This change made workflows faster and more secure. It also helped Royal London meet its sustainability goals.
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LV used Docusign CLM to fix contract management problems. The team had no contract database and struggled with outdated processes.... Docusign CLM helped them meet strict PRA compliance rules and centralize contracts. LV gained better data visibility and automated approval workflows. The new system made contract management faster and more accurate. LV plans to expand Docusign CLM to more departments and integrate with Oracle finance.
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Covéa Group used Docusign to speed up digital transformation in insurance. The company first adopted electronic signatures for fire, accident,... and risk contracts. During the pandemic, they expanded Docusign use to more employees and business areas. Docusign made it easy to send documents and get signatures fast. Covéa saw big time and efficiency gains across real estate, legal, and tax teams. They plan to add advanced signatures and identity verification next.
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Docusign eSignature helped An Post Insurance save 90 minutes per customer when signing up for Funeral Insurance. The company saw... an increase in new sign ups and faster policy cover compared to old processes. Customers can now complete the entire journey online, with 82% finishing the digital signature step immediately. Over half of sales now happen outside normal business hours. The solution also supports sustainability by reducing paper use.
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Aon used Docusign eSignature to standardise and digitise HR processes across 52 countries. The company replaced manual agreements with electronic... signatures, speeding up offer letters and employment changes. Regional HR teams found new ways to use Docusign for local needs, like payroll compliance in Australia and onboarding seasonal workers in the US. Docusign helped Aon reduce manual work, improve compliance, and fill positions faster. The solution integrated with Aon's existing platforms for seamless operations.
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Goosehead Insurance used Docusign eSignature and Salesforce to speed up its quote-to-bind process. The company improved document delivery by 90%... with SMS and email, and cut user completion time by 36%. Goosehead saved 19 million sheets of paper by going digital. Automation reduced document errors from 25% to zero. Agents now spend more time serving clients and less on paperwork.
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AIA Australia used Docusign to digitise insurance contracts and speed up agreement turnaround. Before Docusign, contract signing took days or... weeks and required manual paperwork. With Docusign eSignature, Identity Verification, and Contract Lifecycle Management, AIA cut contract turnaround to 48 hours. Advisors now use digital forms, reducing errors and saving time. Integration with Australia Post’s Digital iD made ID checks faster. Automation improved efficiency for legal and sales teams, helping AIA deliver better customer experiences.
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Docusign helped Downeast Insurance capture 150 signatures per month and reduce agent time spent on paperwork. Before Docusign, agents drove... to customers' homes for signatures. The eSignature solution let agents send and receive documents in minutes. Integration with Applied Epic made compliance easier and sped up policy applications. During the pandemic, Downeast restructured processes and increased sales by using digital tools. The agency now spends more time closing deals and less on document processing.
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Docusign eSignature helped Mountain West Farm Bureau Mutual Insurance cut policy change times from days to minutes. The company achieved... 90% straight-through processing and collects over 80% of signatures within five minutes. Agents no longer need to chase paperwork or use fax and FedEx. The integration with Guidewire Cloud made onboarding fast and secure. Customers and agents now enjoy a frictionless, digital insurance experience.
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Docusign eSignature and Salesforce helped New York Life cut friction for agents and service teams. 65% of agreements are now... completed in under 4 hours. The average time to signature dropped to less than a day. Over 1 million sheets of paper were saved. Agents now manage policy documents from one hub, with automation and real-time tracking. Live dashboards and audit trails improved compliance and transparency.
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The Modern Milkman used Docusign eSignature to fix chaotic contract management. Before, agreements were scattered and hard to track. Docusign... brought structure and enabled electronic witnessing for deeds and contracts. The company quickly collected over 20 investor signatures in hours, not weeks. Docusign helped them cut paper use and support their green mission. Now, onboarding and scaling are faster and more efficient.
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Specsavers used Docusign eSignature to speed up contract approvals and financial reporting. Lease agreements that once took a month now... finish in a week or less. Executives save hours each week by signing documents in minutes. The digital workflow improved governance and made it easier to track approvals. Specsavers now opens stores faster and serves more customers. Financial reporting is streamlined, freeing staff to focus on business growth.
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Specsavers used Docusign eSignature and PowerForms to digitise its agreement process. Before, contracts took up to eight days to process.... Now, one-third are signed in under four hours. Over 2,354% growth in users since 2016 shows strong adoption. Docusign helps Specsavers cut paper use, save time, and focus more on clients. The HR team uses it for hiring and contracts, making workflows faster and easier.
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Docusign eSignature helped Kubota Credit Corporation U. S.A cut customer account setup time by 75%. The process went from 16...days to just 4 days. Over 1.7 million pieces of paper are saved each year. Dealers and customers now use a digital signing process that is simple and fast. Errors and delays in financing agreements have dropped. Most dealers adopted the new system quickly, improving the customer experience.
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Docusign helped IKEA Portugal go 100% paperless in HR processes. The onboarding time dropped from four days to two, with... some agreements done in minutes. Docusign made it easy to meet strict EU compliance rules, including eIDAS. The People & Culture team now handles over 800 documents a year with digital signatures. New hires start faster, and HR spends more time on people, not paperwork.
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Steve Madden used Docusign AI-Assisted Review to speed up contract reviews. The legal team managed about 30% more seasonal contract... volume without hiring more staff. Docusign unified agreement workflows across departments and improved template management. AI tools flagged risky contract terms and reduced manual review time from hours to minutes. The platform gave the legal team better visibility and control over agreements.
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Stonewater used Docusign eSignature to replace slow, paper-based contract workflows. During the pandemic, this enabled 1,700 families to be housed... remotely. The solution led to a 90% reduction in organisational travel and saved over 1,800 hours on mutual exchanges. Customer and colleague satisfaction reached 100% for virtual sign-ups. Stonewater now delivers faster, safer, and more sustainable housing services.
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SHB Real Estate used Docusign eSignature and CLM to digitise contract workflows. Before Docusign, surveyors used up to 12 platforms... and managed contracts manually, causing errors and delays. With Docusign, SHB automated contract creation, centralised documents, and enabled end-to-end digital signing. This led to a 16% increase in contracts signed year-on-year and a 5% rise in closed win rate. Employees now work faster and clients have a smoother experience.
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Offr uses Docusign eSignature to speed up property transactions. 70% of envelopes are completed in under 1 hour, and 85%... in under 6 hours. Contracts are sent for signing within 5 minutes of an auction. Offr replaced all wet signatures with eSignature, making deals faster and easier. During lockdown, Offr closed a €3 million investment fully online using Docusign. The platform helps estate agents, buyers, and sellers sign documents quickly and securely.
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Docusign helped Capital Space cut paper use and speed up licence agreements. Over 50% of agreements are now signed within... 48 hours. The company sent more than 1,200 agreements for e-signature, saving about 15,000 sheets of paper. Clients can now sign documents from anywhere, making the process faster and easier. Docusign Identity Verification replaced in-person ID checks, improving customer experience.
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British Land used Docusign eSignature to modernise its contract signing. The company reduced paper use and improved sustainability. Turnaround times... and costs went down. Security and compliance improved with digital workflows. Employees now handle contracts, expenses, and leaver processes faster and more securely. Docusign helped British Land track documents and boost efficiency across the business.
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Camden Property Trust used Docusign and Procore to improve their document process. They achieved a 6x faster turnaround time for... signed documents. This helped them work more efficiently. The solution made agreement management easier for their team. Camden Property Trust saw big gains in speed and productivity.
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Docusign eSignature helped United Airlines speed up HR onboarding by digitising background check forms. Manual paperwork was replaced with electronic... signatures integrated into ServiceNow. New criminal history checks now process in 15 days, with renewals done in less than 24 hours. HR gained real-time visibility into document status and audit readiness. The solution also supports offboarding and other HR tasks, making processes faster and more secure.
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TIP used Docusign eSignature to replace manual, paper-based signing. The company saved €40,000 in DHL costs and achieved over €100,000... ROI in annual expenses. 90–95% of commercial contracts now use electronic signatures. Legal, finance, and sales teams all adopted the solution. TIP improved compliance, reduced paper use, and sped up deal closures.
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Maersk used Docusign eSignature to speed up procurement. Over 50% of contracts are now completed within 24 hours. 80% finish... in less than a week. The company saved 1.8 million sheets of paper in 2021. Docusign Insight helps Maersk find contract data fast and spot risks. Procurement, legal, finance, and HR teams now use Docusign tools.
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Hi-Trans Express uses Docusign to future-proof its business. The company works in transportation and logistics. Docusign helps them manage agreements... more efficiently. This supports their IT department and business growth. The solution improves how they handle documents and contracts.
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Docusign eSignature for ServiceNow helped United Airlines speed up HR onboarding. Manual paperwork for background checks slowed hiring. The new... digital workflow lets employees request and sign forms online. Employee data is pre-filled, saving time and reducing errors. Most fingerprint authorizations now process in 15 days. Renewals take less than 24 hours. The process is faster, more secure, and easier for HR and new hires.
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Docusign eSignature helped Womble Bond Dickinson speed up contract signing. 66% of contracts are now signed in under 1 hour,... and 88% in less than 24 hours. The firm sent 4,000 envelopes using Docusign since lockdown. Teams across real estate, HR, and litigation now use eSignature. WBD also reduced environmental impact, saving water, wood, and cutting CO2 emissions.
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Docusign eSignature helped DLA Piper, a global law firm, digitise its legal agreement processes. Before Docusign, lawyers spent too much... time on paperwork and administration. The COVID-19 pandemic drove rapid adoption, leading to a 50-fold increase in eSignature usage in 2020. DLA Piper created a Centre of Excellence with 40 paralegals to manage document workflows. Lawyers now focus more on legal advice, and the firm supports sustainability goals with less paper use.
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Cederquist used Docusign Agreement Cloud to automate agreement processes and verify signatories’ identities with Swedish BankID. The law firm replaced... paper-based workflows with eSignature, speeding up contract turnaround and enabling remote transactions. Cederquist’s lobbying led Swedish government bodies to accept digital signatures, improving client service and sustainability. The HR team also streamlined onboarding with Docusign, enhancing recruitment and retention. Clients now sign and verify documents securely from anywhere, giving Cederquist a competitive edge in the legal sector.
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Heidrick & Struggles used Docusign CLM and Salesforce to speed up client contracting. The firm cut signature cycles by over... 85%. Automated workflows replaced manual document handling. Contracts now flow directly into Salesforce, enabling faster billing. The digital process improved client experience and increased revenue speed. Docusign CLM gave the team more flexibility and better contract visibility.
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Docusign eSignature helped DLA Piper, a global law firm, digitise its legal agreement processes. Before Docusign, lawyers spent too much... time on paperwork and mailing documents. The COVID-19 pandemic forced a rapid shift to digital workflows. DLA Piper saw a 50-fold increase in eSignature envelope use in 2020. The solution let lawyers focus more on legal advice and less on admin. Docusign improved efficiency and supported digital transformation in legal services.
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Docusign eSignature helped Magna Powertrain cut signature turnaround from up to two weeks to less than one day. The purchasing team... now completes contracts, agreements, and expense forms faster. Docusign improved document traceability and compliance with legal and industry standards. The solution also reduced paper use and made approvals possible anytime, anywhere. Magna Powertrain now uses Docusign for both internal and external transactions worldwide.
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Ducati West Europe used Docusign eSignature to speed up event registration. Before, customers waited an hour in line to sign... paper contracts. Now, 80% of documents are signed before the event. Processing time dropped by 83%, from 1 hour to just 10 minutes. Customers enjoy more time on the track and less paperwork. Ducati staff now have better insight into event participation.
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Docusign CLM helped Avis Budget Group cut supplier onboarding time from weeks to days. The company now manages £500 million... in annual supplier spend with more control and visibility. Centralized contract storage and AI-powered workflows replaced scattered documents and manual processes. Automated alerts and reporting improved renewals and negotiations. Docusign Iris flags contract risks instantly, saving hours in review. Teams now work faster and make smarter decisions with real-time data.
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Cox Automotive used Docusign to fix slow contract processes. Before, deals took up to a year to finish. With Docusign,... contract execution time dropped from 80 to 55 days. The number of agreements per month rose from 20 to 31. Revenue generated was four times the cost of new contract managers. Sales teams now close deals faster and legal teams have better contract visibility.
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Docusign eSignature helped Swansea Council cut contract turnaround time by 67%. The council saved over 12,000 sheets of paper and... averted 593 kg of CO2 emissions. Staff now sign contracts remotely, speeding up work and reducing manual tasks. Legal and procurement teams use eSignature for all high-value contracts. The council improved efficiency and reduced environmental impact with digital signatures.
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Lambeth Council used Docusign eSignature to cut paper use by 90%. The council saw a 1300% increase in eSignature adoption... across departments. Staff can now work from home and contracts are signed in hours, not days. The solution improved efficiency, reduced costs, and helped meet environmental goals. Docusign's electronic seal feature replaced manual sealing, making the process faster and more visible. The council now manages contracts digitally, improving user experience for staff and residents.
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Docusign eSignature helped a British not-for-profit housing association cut contract turnaround times to 68 hours, down from weeks. The organisation now... sends 2,500 documents monthly using e-signature, streamlining workflows and reducing overheads. Over 2.8 million sheets of paper have been saved, supporting sustainability goals. Staff across multiple roles benefit from faster, safer, and more efficient agreement processes. Single sign-on gives administrators better oversight and cost allocation.
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San Miguel County used Docusign Intelligent Agreement Management to digitize workflows and centralize documents. The county cut document retrieval time... by 99% and reduced nonprofit agreement finalization time by 96%. Staff now find files in seconds, not hours. Automated reminders help meet a three-day response window for residents. The platform supports transparency and reduces manual work for the small government team.
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Docusign eSignature helped UCL Consultants move to a paperless business model. UCLC used to face delays and manual work with... contract signing and document sharing. After deploying Docusign, they sped up agreement turnaround times and improved staff efficiency. The team now handles all signature needs digitally, including contracts, HR forms, and finance approvals. Docusign templates and eWitness features made processes faster and more transparent. Staff morale improved as tedious admin tasks were removed.
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Docusign eSignature and ID Verification helped the University of Central Lancashire speed up student application processing. The university replaced manual,... multi-system workflows with a single digital platform. Security checks like passport and bank ID verification now happen instantly. Enrolment paperwork that took weeks now takes hours. Compliance with funding rules improved, and staff, students, and partners benefit from faster, more secure processes.
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OptionsSwing used Docusign Click to improve its customer sign-up process. The company replaced a homegrown clickwrap with Docusign Click, which... records legally binding consent and provides a detailed audit trail. This change led to a 73% increase in fee dispute win rate and saved thousands of dollars. The new process is seamless for users and easy for OptionsSwing to manage. Implementation took less than a week.
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Unilever used Docusign CLM and Click to transform its procurement process. The Smarter Contracting initiative cut average contract completion time... by 50%. Contract drafting times dropped by 80% in an early pilot. The solution rolled out to 70 countries, supporting multiple languages. Docusign automated workflows and reduced manual work for Unilever's global teams.
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Unilever used Docusign Agreement Cloud to transform its procurement contracting. The Smarter Contracting initiative cut average contract completion time by... 50%. Contract drafting times dropped by 80% in an early pilot. The solution rolled out to over 70 countries. Docusign CLM automated workflows and reduced manual work for Unilever teams. Employees now spend less time on paperwork and more on value-added tasks.
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Docusign helped IKEA Portugal cut onboarding time from 4 days to 2 days. The HR team fully digitized employee contracts... and onboarding, reaching 100% electronic processing. Docusign enabled compliance with strict EU QES standards for digital signatures and ID verification. The solution unified document management across five locations and improved new hire experiences. HR now spends more time on people, not paperwork, supporting growth and compliance.
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Flowserve used Docusign CLM and Salesforce to automate contract management. The company increased profit margins by 30% and sped up... legal reviews by 40%. Admins saved 30 hours of manual work each week. Sales teams now generate agreements faster and track contracts in one place. Security and visibility improved for sensitive pricing data. NDAs and procurement contracts are now managed with less legal review and more control.
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Docusign CLM helped Genuine Parts Company transform global contract management. Before, contracts were scattered and processes were not standardized. With... Docusign CLM, GPC unified workflows across IT, sales, HR, and marketing. The company now manages contracts in one place, saving money by negotiating earlier and improving cost efficiency. Teams use automated forms, integrated data, and bi-weekly reports to track renewals and deadlines. The solution supports over 10 use cases in 5 departments, driving a "night-and-day" change in efficiency.
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Docusign Intelligent Agreement Management helped Flowserve save over 4,500 hours each year by automating contract tracking. The platform increased profit... margins by 30% and connected 2,000 users across 50+ countries. Legal and sales teams now manage agreements in one place, with AI speeding up reviews and reducing manual work. Centralized dashboards replaced spreadsheets, giving instant insight and control. Flowserve can now renegotiate deals before contracts expire, protecting margins.
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GROHE used Docusign CLM to digitise and standardise contract management. The legal team saw an 80% reduction in document creation... time. Internal process transparency improved by 90%. Contract turnaround dropped to just 2 days. Docusign CLM enabled automated workflows, central archiving, and secure, searchable document storage. Integration with Salesforce and SAP Ariba expanded use across sales and purchasing.
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Crossland Construction used Docusign Document Generation for Power Automate to handle regulatory changes quickly. The company improved its document processes.... They achieved an 85% completion rate. This helped them stay compliant and efficient. Docusign made it easier to manage construction agreements.
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Crossland Construction used Docusign Document Generation and Power Automate to handle new Texas lien law requirements. The company automated lien... waiver workflows, saving over $40,000 a year in postage. Completion rates for documents rose above 85%, with 70% returned the same day. Employees now spend less time on paperwork and more on business growth. Docusign's integration with Microsoft tools made compliance fast and easy.
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Docusign eSignature for ServiceNow helped United Airlines speed up HR background checks. Manual paperwork slowed onboarding for over 87,000 employees.... The new digital process cut average fingerprint authorisation time to 15 days. Renewals now take less than 24 hours. HR can track every step and store documents securely. The integration also supports offboarding and other HR tasks.
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Docusign CLM helped Konecta, a global BPO leader with over 120,000 employees, centralise and automate contract management across 26 countries. Before Docusign, contract... processes were slow and lacked traceability, causing delays and compliance risks. With Docusign CLM, Konecta streamlined workflows, improved legal compliance, and enabled fast, efficient contract searches. The legal team now enjoys full traceability and significant time savings. Konecta plans to expand Docusign CLM to all regions, aiming for unified compliance and efficiency.
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ADT UK used Docusign eSignature to fix slow, manual contract signing. Before, contracts took days or weeks to complete. Docusign... made sharing and tracking contracts much faster. The company saw faster contract turnaround and higher win rates. Mobile signing let sales close deals anywhere. Security and compliance improved with audit trails and encryption. ADT UK saved money on printing and storage, and user satisfaction went up.
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Catchafire used Docusign Intelligent Agreement Management to speed up contract processing. The team cut agreement processing time by 77%. They... doubled their contracting capacity for sales and legal. Docusign made it easy to generate branded MSAs and SOWs with one click in Salesforce. AI-powered search and tracking helped Catchafire manage renewals and compliance. These changes led to higher revenue, less risk, and more productivity for Catchafire.
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Docusign helped Thermo Fisher move from paper-based to digital contract management. 75% of envelopes are now completed in less than... seven days. The average time to complete agreements dropped from six weeks to two. Docusign enabled remote work and improved compliance with digital audit trails. Employees can now track, review, and approve documents faster and more transparently.
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DocuSign's intelligent agreement management platform is now available for Perplexity Computer and Computer for Counsel. This enables legal teams and... businesses to automate contract workflows using AI.
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DocuSign reports that 75% of its new code is AI-assisted, reflecting a significant investment in AI. Crete United, a construction... services network, deployed DocuSign's AI-Assisted Review to automate contract workflows, reducing negotiation times by 80% and improving deal execution speed by 90%. This highlights the effectiveness of AI platforms over isolated AI tools in enhancing business processes.
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Alabama real estate agents are enhancing their closing processes using DocuSign Rooms and AI technology. This integration streamlines document management... and improves efficiency in property transactions.
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Comcast Business Services enhances its field sales productivity using a solution jointly developed by Acumen Solutions and DocuSign, implemented on Apple iPads. This solution enables... real-time contract generation and eSignature capabilities, streamlining sales processes and improving customer experiences. The integration with Salesforce further automates workflows, allowing Comcast to close deals faster and increase revenue.
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Docusign has secured a new agreement with the General Services Administration (GSA) under the OneGov initiative, offering federal agencies discounts on its eSignature and Intelligent Agreement Management (IAM) products. The deal provides... a 70% discount on eSignature plans and a 50% discount on IAM plans, valid until January 31, 2027. This collaboration aims to enhance digital document execution and process automation across federal agencies.
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