MoEngage Overview

MoEngage is a customer engagement platform that analyzes user behavior, creates smart segments, and launches omnichannel campaigns. It enhances customer relationships through powerful segmentation, AI optimization, and personalized touchpoints.

Use Cases

Customers recommend Customer Engagement, Campaign Management, Customer Onboarding, as the business use cases that they have been most satisfied with while using MoEngage.

Other use cases:

  • Segmentation And Targeting
  • Social Media Analytics
  • Communication Management
  • Product Marketing
  • Digital Marketing
  • Personalized Marketing
  • Lead Analytics
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MoEngage.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Consistency
  • Scale Best Practices
  • Build Brand Awareness
  • Establish Thought Leadership
  • Enter New Markets Internationally Or Locally
  • Improve Efficiency
  • Launch New Products
  • Improve Internal Communications
  • Improve Digital And Social Presence
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MoEngage Use-Cases and Business Priorities: Customer Satisfaction Data

MoEngage works with different mediums / channels such as E-Mail,

MoEngage's features include Personalization, Push Notification, Messaging, etc.

Reviews

"MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the... best in industry." - Furqan Khan

MoEngage, CleverTap, Swrve, Leanplum, Insider Platform, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for MoEngage

Top Industries

  • Internet
  • Retail
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

MoEngage is popular in Internet, Retail, and Education and is widely used by Mid Market, Small Business, and Enterprise.

Comprehensive Insights on MoEngage Use Cases

How can MoEngage enhance your Customer Engagement process?

MoEngage enables businesses to engage customers across multiple channels, including push notifications, email, SMS, and ad networks. It leverages artificial intelligence to personalize and automate customer journeys, providing actionable insights and analytics to optimize engagement strategies. The platform lacks features for web engagement, analytics, and optimization, which are expected to be available soon.
"...Jeeny wanted to boost user activity on a monthly basis by offering relevant engagement Increase conversions using offers and discounts. ..." Case Study Jeeny

How does MoEngage address your Campaign Management Challenges?

MoEngage facilitates omnichannel campaign management, enabling businesses to target specific customer segments and track campaign performance. The platform allows for user access control and approval workflows to enhance campaign security and efficiency. However, the software may require further development in its user interface and campaign flow reporting capabilities.
"...Can create in-app and notification campaigns through dashboard easily and track stats like impressions, conversions etc...." Peer review by Mubeen M.

What makes MoEngage ideal for Customer Onboarding?

How can MoEngage optimize your Segmentation And Targeting Workflow?

How can MoEngage enhance your Social Media Analytics process?

58+ more Business Use Cases

89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 5459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
MoEngage testimonial

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan
MoEngage testimonial

Aurora Marsye

Marketing Technology Lead

Traveloka

MoEngage built solutions with a fresh approach, which makes them a good partner for us. We are able to try new things and delivering great customer experience, especially through push messaging and email. Testimonial By Aurora Marsye
MoEngage testimonial

Arvind Pawar

Strategy and Innovation Head

Future Retail

We liked the zeal of the MoEngage team to work with us and invest in building this relationship. Their team collaboration with different stakeholders within the Future Group demonstrates how MoEngage product can handle various use-cases. Testimonial By Arvind Pawar
CUSTOMERS TESTIMONIALS
MoEngage testimonial

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan
MoEngage testimonial

Aurora Marsye

Marketing Technology Lead

Traveloka

MoEngage built solutions with a fresh approach, which makes them a good partner for us. We are able to try new things and delivering great customer experience, especially through push messaging and email. Testimonial By Aurora Marsye
MoEngage testimonial

Arvind Pawar

Strategy and Innovation Head

Future Retail

We liked the zeal of the MoEngage team to work with us and invest in building this relationship. Their team collaboration with different stakeholders within the Future Group demonstrates how MoEngage product can handle various use-cases. Testimonial By Arvind Pawar

Case Studies

COMPANY CASE STUDIES
MoEngage case study
Case Study Landmark Group

Landmark Group Observes 56% Uplift in Purchases during the White Wednesday Sale

Read More
MoEngage case study
Case Study Symbo Insurance

How Symbo Insurance used MoEngage as an All-in-one Engagement Platform

Read More
MoEngage case study
Case Study RentoMojo

RentoMojo Witnesses 20% Increase In Purchase Rate Using Dynamic Product Messaging

Read More

Video

MoEngage Inform Product Tutorial: Unified Transactional Messaging Solution

Video Thumbnail

Frequently Asked Questions(FAQ)

for MoEngage

What is MoEngage?

MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.

MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.

Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.

What is MoEngage used for?

MoEngage is a Mobile Marketing Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Customer Engagement, Campaign Management and Customer Onboarding .

What are the top features of MoEngage?

Personalization, Push Notification and Messaging are some of the top features of MoEngage.

Who uses MoEngage?

MoEngage is used by Internet, Retail and Education among other industries.

What are MoEngage alternatives?

CleverTap, Swrve, Leanplum and Insider Platform are popular alternatives for MoEngage.

Where is MoEngage located?

MoEngage is headquartered at 315 Montgomery St, San Francisco, California 94104, US.
lightning

Peers used MoEngage for customer engagement and campaign management

MoEngage Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (138)
Analytics

4.80/5 ★

Read Reviews (650)
Custom Reports

4.50/5 ★

Read Reviews (679)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5 ★

Read Reviews (138)
Analytics

4.80/5 ★

Read Reviews (650)
Custom Reports

4.50/5 ★

Read Reviews (679)

Software Failure Risk Guidance

?

for MoEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for MoEngage

MoEngage News

MoEngage announced the Launch of Aimed for financial services | MarTech Cube

Leading customer engagement platform, MoEngage, has launched 'MoEngage for Financial Services', a purpose-built solution to help financial ...

25 Jun 2024 - source

MoEngage Profile

Company Name

MoEngage

Company Website

https://www.moengage.com/

HQ Location

315 Montgomery St, San Francisco, California 94104, US

Employees

501-1000

Social

Financials

SERIES E