MoEngage Overview

MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.

MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.

Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.

Cuspera Reviews

89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 4131 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using MoEngage.

Other priorities:

  • Improve ROI
  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Grow Market Share
  • Improve Efficiency
  • Launch New Products
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Consistency
  • Improve Internal Communications
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Campaign Management , Customer Onboarding , as the business use cases that they have been most satisfied while using MoEngage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement with Mobile

4.98/5

Read Reviews (887)

"...Our 360-degree customer engagement suite offers a delightful experience to many brands and their users...." Case Study Ralali
engaging and following up

4.98/5

Read Reviews (561)

Campaign Management

4.85/5

Read Reviews (85)

"...Setting up the campaigns and marketing automation suite is really awesome..." Peer review by Karan C
campaign analytics

4.42/5

Read Reviews (14)

campaign monitoring

3.88/5

Read Reviews (2)

Customer Onboarding

4.63/5

Read Reviews (77)

"...One group would go through the old onboarding flow, and the other would see the new flow...." Case Study Empiricus
PEER EXPERIENCES
Customer Engagement with Mobile

4.98/5

Read Reviews (887)

"...Our 360-degree customer engagement suite offers a delightful experience to many brands and their users...." Case Study Ralali
engaging and following up

4.98/5

Read Reviews (561)

Campaign Management

4.85/5

Read Reviews (85)

"...Setting up the campaigns and marketing automation suite is really awesome..." Peer review by Karan C
campaign analytics

4.85/5

Read Reviews (14)

campaign monitoring

4.85/5

Read Reviews (2)

Customer Onboarding

4.63/5

Read Reviews (77)

"...One group would go through the old onboarding flow, and the other would see the new flow...." Case Study Empiricus

50+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4131 insights from peers and experts to help you assess how these MoEngage use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Najwa Assilmi

Product Analyst

Kredivo

Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan

Jeff Stone

Senior Engineering Manager

1Weather

We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale. Testimonial By Jeff Stone
CUSTOMERS TESTIMONIALS

Najwa Assilmi

Product Analyst

Kredivo

Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi

Furqan Khan

CRM - Manager

6thStreet

MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan

Jeff Stone

Senior Engineering Manager

1Weather

We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale. Testimonial By Jeff Stone

Case Studies

COMPANY CASE STUDIES
Case Study Future Group's Future Pay

Future Group’s Wallet App Future Pay Boosts Active Userbase by 20%

Read More
Case Study Adda247

Adda247 Automates 90% of Customer Data Analysis Using MoEngage Analytics

Read More
Case Study Traveloka

Traveloka Witnesses Higher Engagement Rate Through MoEngage’s Smart Triggers

Read More

Based on peer insights

Cuspera recommends MoEngage for

Use Cases Customer Engagement , Campaign Management , Customer Onboarding
Medium Mobile
Features Personalization, Push Notification, Dashboard
Business Priorities Enhance Customer Relationships, Acquire Customers, Improve ROI
Industries Internet, Retail, Education

MoEngage Pricing

Last updated Feb 18, 2021

MoEngage comes with 3 flexible pricing plan options that are suitable for businesses. You can start with a free starter edition (upto 10K Monthly Tracker users) and scale all the way to Enterprise Edition. The Starter edition comes with basic customer segmentation, campaign analytics, API access and only email support. The Growth and Enterprise editions support geo-fencing, dynamic recommendation platform, AI based optimization and a host of other features.

Starting Price:
Price on Request
Free Trial Available?
YES
Trial Period
NA
Demo Version Available?
YES
Free Version Available?
YES

Value For Money Meter

?

MoEngage customers find the product very easy to deploy and use. They find the quality of customer support excellent. Though the product is not backed by extensive documentation, there are several free webinars which are easy to comprehend. The product is found to be very intuitive for beginners.MoEngage comes with 2 value additions - Advanced Analytics, Open Analytics. Open Analytics is very useful for users to integrate with several best-in-class market leading visualization tools - Tableau, Google Data Studio, Qlik to name a few.

Low Medium High

Customer Support

High

Deployment

High

Training

Medium

Add on

High

For More Information , read here or request a custom quote below

Popular Business Setting

for MoEngage

Top Industries

  • Internet
  • Retail
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used MoEngage to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for MoEngage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.93/5

Read Reviews (382)
Push Notification

4.20/5

Read Reviews (362)
Dashboard

4.88/5

Read Reviews (68)
Micro customer segmenting

4.96/5

Read Reviews (40)
Templates

3.79/5

Read Reviews (27)
FEATURES RATINGS AND REVIEWS
Personalization

4.93/5

Read Reviews (382)
Push Notification

4.20/5

Read Reviews (362)
Dashboard

4.88/5

Read Reviews (68)
Micro customer segmenting

4.96/5

Read Reviews (40)
Templates

3.79/5

Read Reviews (27)

IT and Other Capabilities

for MoEngage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5

Read Reviews (89)
Data Import

4.02/5

Read Reviews (199)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.63/5

Read Reviews (89)
Data Import

4.02/5

Read Reviews (199)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.88/5

Read Reviews (26)
Phone Support

4.87/5

Read Reviews (19)
Email Support

4.70/5

Read Reviews (37)
24/7 Support

4.67/5

Read Reviews (215)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.88/5

Read Reviews (26)
Phone Support

4.87/5

Read Reviews (19)
Email Support

4.70/5

Read Reviews (37)
24/7 Support

4.67/5

Read Reviews (215)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (86)
Analytics

4.82/5

Read Reviews (502)
Custom Reports

4.46/5

Read Reviews (608)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.91/5

Read Reviews (86)
Analytics

4.82/5

Read Reviews (502)
Custom Reports

4.46/5

Read Reviews (608)

Software Failure Risk Guidance

?

for MoEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for MoEngage

Vendor Profile Details

Company Name

MoEngage

Company Website

https://www.moengage.com/

HQ Location

315 Montgomery St, San Francisco, California 94104, US

Employees

101-250

Social

Financials

Series B