MoEngage Overview
MoEngage is a customer engagement platform that analyzes user behavior, creates smart segments, and launches omnichannel campaigns. It enhances customer relationships through powerful segmentation, AI optimization, and personalized touchpoints.
Use Cases
Customers recommend Customer Engagement, Campaign Management, Customer Onboarding, as the business use cases that they have been most satisfied with while using MoEngage.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using MoEngage.
MoEngage Use-Cases and Business Priorities: Customer Satisfaction Data
MoEngage works with different mediums / channels such as E-Mail.
MoEngage's features include Personalization, Push Notification, , etc. and MoEngage support capabilities include Chat Support, Phone Support, AI Powered, etc. also MoEngage analytics capabilities include Analytics, and Custom Reports.
Reviews
"MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement." - Tarun Kakkar
MoEngage, Onesignal, Airship, Branch linking platform, TrueContext (formerly ProntoForms), etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for MoEngage
Top Industries
- Internet
- Retail
- Education
Popular in
- Mid Market
- Small Business
- Enterprise
MoEngage is popular in Internet, Retail, and Education and is widely used by Mid Market, Small Business, and Enterprise.
MoEngage Customer wins, Customer success stories, Case studies
How does MoEngage address your Customer Engagement Challenges?
How efficiently Does MoEngage manage your Campaign Management?
How efficiently Does MoEngage manage your Customer Onboarding?
Why is MoEngage the best choice for Segmentation And Targeting?
89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 5459 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement. Testimonial By Tarun Kakkar |
|
Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi |
|
With MoEngage, we were able to achieve this in a dynamic way as we not only customized messages based on user location but also optimized the time these messages were sent. Testimonial By Hasan Abu Ghosh |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Tarun Kakkar Product Manage Ralali |
MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement. Testimonial By Tarun Kakkar |
|
Najwa Assilmi Product Analyst Kredivo |
Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi |
|
Hasan Abu Ghosh Head of Marketing Jeeny |
With MoEngage, we were able to achieve this in a dynamic way as we not only customized messages based on user location but also optimized the time these messages were sent. Testimonial By Hasan Abu Ghosh |
EaseMyTrip targets higher customer retention and growth, deepens marketing tech stack with MoEngage
Read more →SportsCafe - Media & Entertainment
Read more →Wayni - Financial Services
Read more →Thomas Cook (India) Limited - Travel & Hospitality
Read more →MoEngage Inform Product Tutorial: Unified Transactional Messaging Solution
Frequently Asked Questions(FAQ)
for MoEngage
What is MoEngage?
MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.
MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.
Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.
What is MoEngage used for?
What are the top features of MoEngage?
Who uses MoEngage?
What are MoEngage alternatives?
Where is MoEngage located?
Peers used MoEngage for customer engagement and campaign management
MoEngage Competitors
MoEngage Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (138) |
| Analytics | Read Reviews (650) |
| Custom Reports | Read Reviews (679) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (138) |
| Analytics | Read Reviews (650) |
| Custom Reports | Read Reviews (679) |
MoEngage Integrations
MoEngage integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for MoEngage
Software Failure Risk Guidance
?for MoEngage
Overall Risk Meter
Top Failure Risks for MoEngage
MoEngage, Inc. Pricing
Pricing(productCode=CFProdCode-1586, pricingDescription=MoEngage comes with 3 flexible pricing plan options that are suitable for businesses. You can start with a free starter edition (upto 10K Monthly Tracker users) and scale all the way to Enterprise Edition. The Starter edition comes with basic customer segmentation, campaign analytics, API access and only email support. The Growth and Enterprise editions support geo-fencing, dynamic recommendation platform, AI based optimization and a host of other features. , isFreeVersionAvailable=YES, startingPrice=Price on Request, isFreeTrialAvailable=YES, trialPeriod=NA, isDemoVersionAvailable=YES, valueForMoneyMeterText=MoEngage customers find the product very easy to deploy and use. They find the quality of customer support excellent. Though the product is not backed by extensive documentation, there are several free webinars which are easy to comprehend. The product is found to be very intuitive for beginners.MoEngage comes with 2 value additions - Advanced Analytics, Open Analytics. Open Analytics is very useful for users to integrate with several best-in-class market leading visualization tools - Tableau, Google Data Studio, Qlik to name a few. , valueForMoneyMeterValue=75, customerSupport=High, deployment=High, training=Medium, addOn=High, pricingLink=https://www.moengage.com/pricing/, updatedOn=Thu Feb 18 00:00:00 UTC 2021)
MoEngage, Inc. News
Richer Profiles, Better Personalization and Activating Customer Data with Databricks and MoEngage
MoEngage and Databricks have formed a partnership to enhance customer data utilization for personalized marketing. This integration combines Databricks' data lakehouse architecture with MoEngage's analytics and engagement tools, enabling real-time, AI-driven customer journeys. The collaboration aims to improve marketing ROI, streamline data governance, and reduce campaign activation times.
Appinventiv Teams Up With MoEngage To Transform Banking Customer Experience
Appinventiv and MoEngage have formed a strategic partnership to enhance the banking customer experience by addressing data fragmentation and retention issues. Their solution integrates existing banking systems, improving customer targeting, cross-selling, and regulatory reporting. This collaboration leverages MoEngage's customer engagement expertise and Appinventiv's fintech knowledge to offer scalable, secure digital infrastructure for banks.
EaseMyTrip Partners with MoEngage to Elevate Customer Engagement Strategies
EaseMyTrip has partnered with MoEngage to enhance its customer engagement strategies. This collaboration aims to shift from broad-based communication to personalized traveler engagement, leveraging MoEngage's Customer Data and Engagement Platform. The partnership will enable EaseMyTrip to unify customer insights for real-time, cross-channel journeys, enhancing customer satisfaction and lifetime value.
MoEngage is the only vendor recognized as a Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Email Marketing - Yahoo Finance
MoEngage has been recognized as the only vendor named a Customers' Choice in the 2025 Gartner Peer Insights Voice of the Customer for Email Marketing. The company achieved a 97% "Willingness to Recommend" score and a 4.7/5 rating for its email marketing capabilities. This accolade highlights MoEngage's commitment to customer satisfaction and product excellence.
MoEngage, Inc. Profile
Company Name
MoEngage, Inc.
Company Website
https://www.moengage.com/HQ Location
315 Montgomery St, San Francisco, California 94104, US
Employees
501-1000
Social
Financials
SERIES E
How does MoEngage facilitate Social Media Analytics?