MoEngage Overview
MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.
MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.
Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.
Cuspera Reviews
89 buyers and buying teams have used Cuspera to assess how well MoEngage solved their Mobile Marketing needs. Cuspera uses 4131 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using MoEngage.
Use Cases
Peers recommend Customer Engagement , Campaign Management , Customer Onboarding , as the business use cases that they have been most satisfied while using MoEngage.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Engagement with Mobile |
4.98/5 ★ |
"...Our 360-degree customer engagement suite offers a delightful experience to many brands and their users...." Case Study Ralali |
| engaging and following up |
4.98/5 ★ |
|
| Campaign Management |
4.85/5 ★ |
"...Setting up the campaigns and marketing automation suite is really awesome..." Peer review by Karan C |
| campaign analytics |
4.42/5 ★ |
|
| campaign monitoring |
3.88/5 ★ |
|
| Customer Onboarding |
4.63/5 ★ |
"...One group would go through the old onboarding flow, and the other would see the new flow...." Case Study Empiricus |
| PEER EXPERIENCES | |
|---|---|
| Customer Engagement with Mobile |
4.98/5 ★ |
"...Our 360-degree customer engagement suite offers a delightful experience to many brands and their users...." Case Study Ralali |
|
| engaging and following up |
4.98/5 ★ |
| Campaign Management |
4.85/5 ★ |
"...Setting up the campaigns and marketing automation suite is really awesome..." Peer review by Karan C |
|
| campaign analytics |
4.85/5 ★ |
| campaign monitoring |
4.85/5 ★ |
| Customer Onboarding |
4.63/5 ★ |
"...One group would go through the old onboarding flow, and the other would see the new flow...." Case Study Empiricus |
|
50+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4131 insights from peers and experts to help you assess how these MoEngage use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi |
|
MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan |
|
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale. Testimonial By Jeff Stone |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Najwa Assilmi Product Analyst Kredivo |
Constant engagement and personalization are critical for customer retention and conversions. MoEngage helps us achieve both in an effective manner. The platform helps us improve customer experience significantly. Testimonial By Najwa Assilmi |
|
Furqan Khan CRM - Manager 6thStreet |
MoEngage played a key role in achieving significant growth in CRM. It’s omni-channel and analytics suite was not only helpful in CRM but for the overall organization. Apart from the exhaustive list of features, their account management is one of the best in industry. Testimonial By Furqan Khan |
|
Jeff Stone Senior Engineering Manager 1Weather |
We had a unique challenge of providing real-time, hyper-local, and personalized weather alerts to our users, and MoEngage has proved to be an asset in automating our efforts at scale. Testimonial By Jeff Stone |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study Future Group's Future PayRead More |
|
Case Study Adda247Read More |
|
Case Study TravelokaRead More |
MoEngage Pricing
Last updated Feb 18, 2021
MoEngage comes with 3 flexible pricing plan options that are suitable for businesses. You can start with a free starter edition (upto 10K Monthly Tracker users) and scale all the way to Enterprise Edition. The Starter edition comes with basic customer segmentation, campaign analytics, API access and only email support. The Growth and Enterprise editions support geo-fencing, dynamic recommendation platform, AI based optimization and a host of other features.
-
Starting Price:
- Price on Request
- Free
Trial Available?
- YES
- Trial
Period
- NA
- Demo Version
Available?
- YES
- Free Version
Available?
- YES
Value For Money Meter
?MoEngage customers find the product very easy to deploy and use. They find the quality of customer support excellent. Though the product is not backed by extensive documentation, there are several free webinars which are easy to comprehend. The product is found to be very intuitive for beginners.MoEngage comes with 2 value additions - Advanced Analytics, Open Analytics. Open Analytics is very useful for users to integrate with several best-in-class market leading visualization tools - Tableau, Google Data Studio, Qlik to name a few.
Customer Support
Deployment
Training
Add on
For More Information , read here or request a custom quote below
Popular Business Setting
for MoEngage
Top Industries
- Internet
- Retail
- Education
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used MoEngage to Enhance customer relationships and Acquire customers
MoEngage Alternatives
Peer and Expert Opinion on Features
for MoEngage
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (382) |
| Push Notification | Read Reviews (362) |
| Dashboard | Read Reviews (68) |
| Micro customer segmenting | Read Reviews (40) |
| Templates | Read Reviews (27) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (382) |
| Push Notification | Read Reviews (362) |
| Dashboard | Read Reviews (68) |
| Micro customer segmenting | Read Reviews (40) |
| Templates | Read Reviews (27) |
IT and Other Capabilities
for MoEngage
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (89) |
| Data Import | Read Reviews (199) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (89) |
| Data Import | Read Reviews (199) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (26) |
| Phone Support | Read Reviews (19) |
| Email Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (215) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (26) |
| Phone Support | Read Reviews (19) |
| Email Support | Read Reviews (37) |
| 24/7 Support | Read Reviews (215) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (86) |
| Analytics | Read Reviews (502) |
| Custom Reports | Read Reviews (608) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (86) |
| Analytics | Read Reviews (502) |
| Custom Reports | Read Reviews (608) |
Software Failure Risk Guidance
?for MoEngage
Overall Risk Meter
Top Failure Risks for MoEngage
Vendor Profile Details
Company Name
MoEngage
Company Website
https://www.moengage.com/HQ Location
315 Montgomery St, San Francisco, California 94104, US
Employees
101-250
Social
Financials
Series B
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