About MoEngage

MoEngage is a customer engagement platform that creates smart segments, omnichannel campaigns and improves conversions. It helps to increase customer lifetime value and enhance customer relationships.

MoEngage helps to analyze user behavior, engage across channels, and personalize every touchpoint. It helps to analyze customer behavior through trends, funnels, and cohorts. It can map user journeys, identify drop-off points and understand what causes churn.

Some of its features include capabilities to guide customer engagement strategy, powerful segmentation engine with in-depth analytics, creating marketing flow to drive ROI, AI-powered optimization for maximum conversion, push notification to send targeted, relevant messages based on specific customer behavior, and many more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well MoEngage solves your Mobile Marketing needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using MoEngage.

Other priorities:

  • Increase Customer Life Time Value
  • Improve ROI
  • Increase Sales & Revenue
  • Grow Market Share
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve Brand Engagement
  • Improve Efficiency
  • Launch New Products
  • Build Brand Awareness
  • Enter New Markets Internationally Or Locally
  • Improve Consistency
  • Improve Internal Communications
  • Improve Digital And Social Presence
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Campaign Management , Customer Onboarding , as the business use cases that they have been most satisfied while using MoEngage.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement with Mobile

4.98/5

Read Reviews (938)

"...MoEngage emails also helped engage 17% of our inactive users on the app..." Peer review by Edul Patel, Product Manager, Helpchat
engaging and following up

4.98/5

Read Reviews (605)

Campaign Management

4.85/5

Read Reviews (83)

"...Ease to manage all your campaigns is what I like in Moengage..." Peer review by Aakash G, Senior Marketing Manager
campaign analytics

4.42/5

Read Reviews (14)

campaign monitoring

3.88/5

Read Reviews (2)

Customer Onboarding

4.63/5

Read Reviews (81)

"...Flows make communications automated, especially for certain parts of our funnel that need onboarding through different forms...." Peer review by Elaine W., Growth Manager
PEER EXPERIENCES
Customer Engagement with Mobile

4.98/5

Read Reviews (938)

"...MoEngage emails also helped engage 17% of our inactive users on the app..." Peer review by Edul Patel, Product Manager, Helpchat
engaging and following up

4.98/5

Read Reviews (605)

Campaign Management

4.85/5

Read Reviews (83)

"...Ease to manage all your campaigns is what I like in Moengage..." Peer review by Aakash G, Senior Marketing Manager
campaign analytics

4.85/5

Read Reviews (14)

campaign monitoring

4.85/5

Read Reviews (2)

Customer Onboarding

4.63/5

Read Reviews (81)

"...Flows make communications automated, especially for certain parts of our funnel that need onboarding through different forms...." Peer review by Elaine W., Growth Manager

51+ more Business Use Cases

Our AI advisor, Wyz, harnessed 4378 insights from peers and experts to help you assess how these MoEngage use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Holy Theodore

Senior Digital Marketing Strategist

Tokopedia

Flows by MoEngage helps us seamlessly integrate both marketing and ad technologies to deliver a unique customer experience while delivering an optimal messaging experience to the customers. Testimonial By Holy Theodore

Tarun Kakkar

Product Manage

Ralali

MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement. Testimonial By Tarun Kakkar

Claire Adshead

CRM & Retention Manager

Landmark Group

MoEngage has truly helped us bring our automation to the next level, allowing us to improve our customer engagement across the Landmark Group apps and sites. Testimonial By Claire Adshead
CUSTOMERS TESTIMONIALS

Holy Theodore

Senior Digital Marketing Strategist

Tokopedia

Flows by MoEngage helps us seamlessly integrate both marketing and ad technologies to deliver a unique customer experience while delivering an optimal messaging experience to the customers. Testimonial By Holy Theodore

Tarun Kakkar

Product Manage

Ralali

MoEngage enabled us to collect customer feedback at the right instant and automate a multi-touch, personalized campaign that improved the quality of our customer engagement. Testimonial By Tarun Kakkar

Claire Adshead

CRM & Retention Manager

Landmark Group

MoEngage has truly helped us bring our automation to the next level, allowing us to improve our customer engagement across the Landmark Group apps and sites. Testimonial By Claire Adshead

Case Studies

COMPANY CASE STUDIES
Case Study Tokopedia

Tokopedia Improves First-month User Retention by 60% using MoEngage

Read More
Case Study Gaana

Gaana Boosts Premium Subscriptions and Drives App Engagement with MoEngage

Read More
Case Study Kredivo

Kredivo Uses MoEngage Automated Flows to Influence Up To 40% Conversions

Read More

MoEngage Pricing

Last updated Feb 18, 2021

MoEngage comes with 3 flexible pricing plan options that are suitable for businesses. You can start with a free starter edition (upto 10K Monthly Tracker users) and scale all the way to Enterprise Edition. The Starter edition comes with basic customer segmentation, campaign analytics, API access and only email support. The Growth and Enterprise editions support geo-fencing, dynamic recommendation platform, AI based optimization and a host of other features.

Starting Price:
Price on Request
Free Trial Available?
YES
Trial Period
NA
Demo Version Available?
YES
Free Version Available?
YES

Value For Money Meter

?

MoEngage customers find the product very easy to deploy and use. They find the quality of customer support excellent. Though the product is not backed by extensive documentation, there are several free webinars which are easy to comprehend. The product is found to be very intuitive for beginners.MoEngage comes with 2 value additions - Advanced Analytics, Open Analytics. Open Analytics is very useful for users to integrate with several best-in-class market leading visualization tools - Tableau, Google Data Studio, Qlik to name a few.

Low Medium High

Customer Support

High

Deployment

High

Training

Medium

Add on

High

For More Information , read here or request a custom quote below

Popular Business Setting

for MoEngage

Top Industries

  • Internet
  • Financial Services
  • Information Technology and Services

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used MoEngage to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for MoEngage

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.93/5

Read Reviews (465)
Push Notification

4.20/5

Read Reviews (359)
Dashboard

4.88/5

Read Reviews (68)
Micro customer segmenting

4.96/5

Read Reviews (41)
Templates

3.62/5

Read Reviews (24)
FEATURES RATINGS AND REVIEWS
Personalization

4.93/5

Read Reviews (465)
Push Notification

4.20/5

Read Reviews (359)
Dashboard

4.88/5

Read Reviews (68)
Micro customer segmenting

4.96/5

Read Reviews (41)
Templates

3.62/5

Read Reviews (24)

IT and Other Capabilities

for MoEngage

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5

Read Reviews (76)
Data Import

4.03/5

Read Reviews (205)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.64/5

Read Reviews (76)
Data Import

4.03/5

Read Reviews (205)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5

Read Reviews (28)
Phone Support

4.89/5

Read Reviews (22)
Email Support

4.73/5

Read Reviews (51)
24/7 Support

4.62/5

Read Reviews (263)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.89/5

Read Reviews (28)
Phone Support

4.89/5

Read Reviews (22)
Email Support

4.73/5

Read Reviews (51)
24/7 Support

4.62/5

Read Reviews (263)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.90/5

Read Reviews (81)
Analytics

4.82/5

Read Reviews (547)
Custom Reports

4.48/5

Read Reviews (635)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.90/5

Read Reviews (81)
Analytics

4.82/5

Read Reviews (547)
Custom Reports

4.48/5

Read Reviews (635)

Failure Risk Guidance Security Report

?

for MoEngage

Overall Risk Meter

Low Medium High

Top Failure Risks for MoEngage

Vendor Profile Details

Company Name

MoEngage

Company Website

https://www.moengage.com/

HQ Location

315 Montgomery St, San Francisco, California 94104, US

Employees

101-250

Social

Financials

Series B