CleverTap Overview

This is a summary of the comprehensive capabilities and benefits of CleverTap based on over 9315 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CleverTap, MoEngage, Leanplum, Braze, Swrve, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CleverTap is right for your needs? Our Cuspera AI engine can evaluate how CleverTap fits your specific business needs, industry, and context. Get your personalized assessment report today.

CleverTap supports business activities such as:

  • Customer Engagement
  • Campaign Management
  • Training & Onboarding
  • Segmentation And Targeting
  • Personalized Marketing

CleverTap can help you with many business goals, such as Increase Conversion, Improve Customer Retention, Increase Customer Life Time Value, Increase Sales & Revenue, and Improve Brand Engagement. It can help manage these activities if you use Mobile and Omnichannel for these needs. As a solution, CleverTap's capabilities include Individualization, Push Notification, Dashboard, etc.

CleverTap Computer Software Vertical is its biggest customer base.

Reviews

"I loved CleverTap from the moment I started using it. It's not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives. " - Natalia Garcia Ocampo

CleverTap Reviews

42 buyers and buying teams have used Cuspera to assess how well CleverTap solved their Mobile Marketing needs. Cuspera uses 9315 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Increase Conversion and Improve Customer Retention are the most popular business priorities peers achieved using CleverTap.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Campaign Management , Training & Onboarding , as the business use cases that they have been most satisfied while using CleverTap.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement with Mobile

4.95/5

Read Reviews (2300)

"...They also needed to understand how users interacted within their app and what prompted app uninstalls...." Case Study 24me
Campaign Management with Mobile and Omnichannel

4.89/5

Read Reviews (164)

"...Tracking campaign analytics. ..." Case Study Boost
campaign analytics

4.35/5

Read Reviews (23)

"...Tracking campaign analytics. ..."
campaign monitoring

4.83/5

Read Reviews (23)

"...We use it as a complete CRM platform: user segmentation, audience building, journey campaigns and performance tracking are some of its main capabilities...."
Training & Onboarding

4.81/5

Read Reviews (144)

"...Onboarding/Activation SMS prompting them to download the app...." Case Study Jerry.ai
PEER EXPERIENCES
Customer Engagement with Mobile

4.95/5

Read Reviews (2300)

"...They also needed to understand how users interacted within their app and what prompted app uninstalls...." Case Study 24me
Campaign Management with Mobile and Omnichannel

4.89/5

Read Reviews (164)

"...Tracking campaign analytics. ..." Case Study Boost
campaign analytics

4.89/5

Read Reviews (23)

campaign monitoring

4.89/5

Read Reviews (23)

Training & Onboarding

4.81/5

Read Reviews (144)

"...Onboarding/Activation SMS prompting them to download the app...." Case Study Jerry.ai

66+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9315 insights from peers and experts to help you assess how these CleverTap use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
CleverTap testimonial

Natalia Garcia Ocampo

Marketing & Growth Director

Movii

I loved CleverTap from the moment I started using it. It's not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives. Testimonial By Natalia Garcia Ocampo
CleverTap testimonial

Elliot Goldwater

Director, BD & Partnerships

Sendgrid

CleverTap's integration with Sendgrid's email delivery system helps brands create targeted and personalized email engagement strategies at scale. Customers can gleam intelligent insights based on user behaviour and create data-driven email campaigns that drive retention and revenues. Testimonial By Elliot Goldwater
CleverTap testimonial

Mihir Shah

VP of Product & Marketing Growth

Disney+ Hotstar

CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah
CUSTOMERS TESTIMONIALS
CleverTap testimonial

Natalia Garcia Ocampo

Marketing & Growth Director

Movii

I loved CleverTap from the moment I started using it. It's not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives. Testimonial By Natalia Garcia Ocampo
CleverTap testimonial

Elliot Goldwater

Director, BD & Partnerships

Sendgrid

CleverTap's integration with Sendgrid's email delivery system helps brands create targeted and personalized email engagement strategies at scale. Customers can gleam intelligent insights based on user behaviour and create data-driven email campaigns that drive retention and revenues. Testimonial By Elliot Goldwater
CleverTap testimonial

Mihir Shah

VP of Product & Marketing Growth

Disney+ Hotstar

CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah

Case Studies

COMPANY CASE STUDIES
CleverTap case study
Case Study 24me

Smart Personal Assistant App 24me Improves Conversions by 6% by Optimizing Onboarding Using CleverTap

Read More
CleverTap case study
Case Study Dream11

Fantasy Sports Platform Dream11 Retains 5x More Customers with Advanced User Insights

Read More
CleverTap case study
Case Study Flyrobe

CleverTap’s segmentation enabled Flyrobe to retarget through other platforms and reduced Cost Per Transaction 10X on their Facebook Custom Audience Campaign

Read More

Video

CleverTap - The All-In-One Engagement Platform!

Video Thumbnail

Frequently Asked Questions(FAQ)

for CleverTap

What is CleverTap?

CleverTap is a Customer Engagement and User retention platform that is built with flexibility for use in small businesses as well as scalability for large enterprises. It can be used across industries such as Ecommerce, Travel & Transportation, Media and Entertainment and more. The platform is also available on mobile devices.

What is CleverTap used for?

CleverTap is a Mobile Marketing Software mainly used by its customers to Increase Conversion and Improve Customer Retention by Customer Engagement, Campaign Management and Training & Onboarding .

What are the top features of CleverTap?

Individualization, Push Notification and Dashboard are some of the top features of CleverTap.

Who uses CleverTap?

CleverTap is used by Computer Software, Food & Beverages and Financial Services among other industries.

What are CleverTap alternatives?

MoEngage, Leanplum, Braze and Swrve are popular alternatives for CleverTap.

Where is CleverTap located?

CleverTap is headquartered at 440 N Wolfe Rd, Sunnyvale, CA 94085, US.

Popular Business Setting

for CleverTap

Top Industries

  • Computer Software
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise
lightning

Peers used CleverTap to Increase conversion and Improve customer retention

Peer and Expert Opinion on Features

for CleverTap

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Individualization

4.86/5

Read Reviews (709)
Push Notification

4.76/5

Read Reviews (377)
Dashboard

4.31/5

Read Reviews (115)
Ticketing

4.73/5

Read Reviews (36)
AB testing

4.90/5

Read Reviews (24)
FEATURES RATINGS AND REVIEWS
Individualization

4.86/5

Read Reviews (709)
Push Notification

4.76/5

Read Reviews (377)
Dashboard

4.31/5

Read Reviews (115)
Ticketing

4.73/5

Read Reviews (36)
AB testing

4.90/5

Read Reviews (24)

IT and Other Capabilities

for CleverTap

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5

Read Reviews (214)
Data Export

4.17/5

Read Reviews (207)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5

Read Reviews (214)
Data Export

4.17/5

Read Reviews (207)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (739)
Chat Support

4.99/5

Read Reviews (374)
Phone Support

4.96/5

Read Reviews (149)
24/7 Support

4.95/5

Read Reviews (1649)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (739)
Chat Support

4.99/5

Read Reviews (374)
Phone Support

4.96/5

Read Reviews (149)
24/7 Support

4.95/5

Read Reviews (1649)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.95/5

Read Reviews (161)
Analytics

4.91/5

Read Reviews (1049)
Custom Reports

4.68/5

Read Reviews (1155)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.95/5

Read Reviews (161)
Analytics

4.91/5

Read Reviews (1049)
Custom Reports

4.68/5

Read Reviews (1155)

Software Failure Risk Guidance

?

for CleverTap

Overall Risk Meter

Low Medium High

Top Failure Risks for CleverTap

Vendor Profile Details

Company Name

CleverTap

Company Website

https://clevertap.com/

HQ Location

440 N Wolfe Rd, Sunnyvale, CA 94085, US

Employees

501-1000

Social

Financials

SERIES D