CleverTap Overview
CleverTap is a Customer Engagement and User retention platform that is built with flexibility for use in small businesses as well as scalability for large enterprises. It can be used across industries such as Ecommerce, Travel & Transportation, Media and Entertainment and more. The platform is also available on mobile devices.
CleverTap enables increased user retention rates by using AI and Machine learning to provide Unified customer data, personalized customer experiences through real-time behavioral data and customer segmentation based on preferences, frequency of use and other criteria.
Multi-channel campaigns are another feature of the software with coordinated messaging across mobile, web, email, SMS, and social media. Push notifications, In-App messages, App Inbox, Web Pop-up and more, are the tools available for timely alerts, personalized messages to the customer’s chosen device, sending contextual offers and more.
Cuspera Reviews
42 buyers and buying teams have used Cuspera to assess how well CleverTap solved their Mobile Marketing needs. Cuspera uses 9366 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.
Business Priorities
Increase Conversion and Improve Customer Retention are the most popular business priorities peers achieved using CleverTap.
Use Cases
Peers recommend Customer Engagement , Campaign Management , Training & Onboarding , as the business use cases that they have been most satisfied while using CleverTap.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Customer Engagement with Mobile |
4.95/5 ★ |
"...Cohort Analysis feature allows Dream11 to get a deeper understanding of how users engage with the app...." Case Study Dream11 |
| Campaign Management with Mobile and Omnichannel |
4.88/5 ★ |
"...With such a large user base, it was impossible to scale these personalized marketing campaigns with optimal ROI...." Case Study Vodafone |
| campaign analytics |
4.35/5 ★ |
|
| campaign monitoring |
4.83/5 ★ |
|
| Training & Onboarding |
4.80/5 ★ |
"...Seamless onboarding...." Case Study Dineout |
| PEER EXPERIENCES | |
|---|---|
| Customer Engagement with Mobile |
4.95/5 ★ |
"...Cohort Analysis feature allows Dream11 to get a deeper understanding of how users engage with the app...." Case Study Dream11 |
|
| Campaign Management with Mobile and Omnichannel |
4.88/5 ★ |
"...With such a large user base, it was impossible to scale these personalized marketing campaigns with optimal ROI...." Case Study Vodafone |
|
| campaign analytics |
4.88/5 ★ |
| campaign monitoring |
4.88/5 ★ |
| Training & Onboarding |
4.80/5 ★ |
"...Seamless onboarding...." Case Study Dineout |
|
66+ more Business Use Cases
Our AI advisor, Wyz, harnessed 9366 insights from peers and experts to help you assess how these CleverTap use cases fit your Mobile Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar |
|
CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah |
|
CleverTap is an easy-to-use and intuitive tool to engage with customers. It has a wide selection of channels, and also detailed analysis tools to help get insights for all your campaigns. We are also very happy and impressed with the support the customer success team provided. Testimonial By Maybelle Cheah |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Arun Kumar Head of Digital Marketing Carousell |
Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar |
|
Mihir Shah VP of Product & Marketing Growth Disney+ Hotstar |
CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah |
|
Maybelle Cheah Customer Analytics Team Lead Boost |
CleverTap is an easy-to-use and intuitive tool to engage with customers. It has a wide selection of channels, and also detailed analysis tools to help get insights for all your campaigns. We are also very happy and impressed with the support the customer success team provided. Testimonial By Maybelle Cheah |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study PlantSnapRead More |
|
Case Study School 4 OneRead More |
|
Case Study BlueStoneRead More |
Popular Business Setting
for CleverTap
Top Industries
- Computer Software
- Food & Beverages
- Financial Services
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used CleverTap to Increase conversion and Improve customer retention
CleverTap Alternatives
Peer and Expert Opinion on Features
for CleverTap
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Individualization | Read Reviews (714) |
| Push Notification | Read Reviews (380) |
| Dashboard | Read Reviews (115) |
| Ticketing | Read Reviews (36) |
| AB testing | Read Reviews (24) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Individualization | Read Reviews (714) |
| Push Notification | Read Reviews (380) |
| Dashboard | Read Reviews (115) |
| Ticketing | Read Reviews (36) |
| AB testing | Read Reviews (24) |
IT and Other Capabilities
for CleverTap
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (218) |
| Data Export | Read Reviews (207) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (218) |
| Data Export | Read Reviews (207) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (739) |
| Chat Support | Read Reviews (374) |
| Phone Support | Read Reviews (149) |
| 24/7 Support | Read Reviews (1651) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Email Support | Read Reviews (739) |
| Chat Support | Read Reviews (374) |
| Phone Support | Read Reviews (149) |
| 24/7 Support | Read Reviews (1651) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (162) |
| Analytics | Read Reviews (1054) |
| Custom Reports | Read Reviews (1170) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (162) |
| Analytics | Read Reviews (1054) |
| Custom Reports | Read Reviews (1170) |
Software Failure Risk Guidance
?for CleverTap
Overall Risk Meter
Top Failure Risks for CleverTap
Vendor Profile Details
Company Name
CleverTap
Company Website
https://clevertap.com/HQ Location
440 N Wolfe Rd, Sunnyvale, CA 94085, US
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