About Clevertap
Clevertap is a Customer Engagement and User retention platform that is built with flexibility for use in small businesses as well as scalability for large enterprises. It can be used across industries such as Ecommerce, Travel & Transportation, Media and Entertainment and more. The platform is also available on mobile devices.
Clevertap enables increased user retention rates by using AI and Machine learning to provide Unified customer data, personalized customer experiences through real-time behavioral data and customer segmentation based on preferences, frequency of use and other criteria.
Multi-channel campaigns are another feature of the software with coordinated messaging across mobile, web, email, SMS, and social media. Push notifications, In-App messages, App Inbox, Web Pop-up and more, are the tools available for timely alerts, personalized messages to the customer’s chosen device, sending contextual offers and more.
Reviews - Customer Testimonials
Natalia Garcia Ocampo
Marketing & Growth Director
Movii
Natalia Garcia Ocampo
Marketing & Growth Director
Movii
Arun Kumar
Head of Digital Marketing
Carousell
Arun Kumar
Head of Digital Marketing
Carousell
Manish Dhanwani
Senior Marketing Manager
SonyLIV
Manish Dhanwani
Senior Marketing Manager
SonyLIV
Reviews - Case Studies
Peer and Expert Opinions
for
Clevertap
Goals
Enhance customer relationships and Increase customer life time value are the most popular goals peers achieved using Clevertap .
Channels
It is the best suited for mobile, e-mail, omnichannel, channels.
Processes
Peers recommend engagement management, campaign management, training & onboarding, as the business processes that they have been most satisfied while using Clevertap .
Read Peer and Expert Experience for Business Use Cases
Engagement management With Mobile
Engaging and following up With Mobile
Campaign management With Mobile and Omnichannel
Campaign monitoring
Campaign analytics With Mobile and Mobile app
Training & onboarding
Segmentation and targeting With Mobile
Personalized marketing With Mobile and E mail and Omnichannel
Lifetime value management
Communication management With E mail
Sending & publishing communications With E mail and Mobile
Tracking & monitoring communications
Loyalty management With Mobile
Identify target customers With Mobile
Create engagement based loyalty With Mobile
Competitive intelligence With Mobile
Business development
Channel marketing With Omnichannel and Mobile
Advertisement With Social media and Facebook
Funnel analysis
Lead analytics
Social media management
Social media analytics
Scheduling post to social media With Video and Social media
Cross selling With Omnichannel
Product marketing With Mobile
Lead engagement With Mobile
Digital marketing
Customer case management
Collaboration
Content management With Promotions and Mobile
Searching for content
Content publishing With Promotions
Content curation With Video and Mobile
Products & pricelist management
Public relations With Mobile
Rating and review management With Mobile and Mobile app
Helpdesk management With Phone calls
Courses & assessment With Omnichannel
Create learning path With Omnichannel
Referral management With Mobile and Mobile app
Workflow management
Sales review & feedback
Lead qualification
Lead qualification: technographic
Lead tracking
Sales document management With Mobile and Mobile app
Proposal & quote management With Mobile and Mobile app
Customer feedback management
Measuring customer satisfaction
Proximity marketing
Promotion management With Promotions and Coupons and Website and Social media
Conversion management With E mail
Touchpoint management With E mail and Text sms
Channel management With E mail and Text sms
Ad retargeting With Social media and Facebook
Lead management
Merchandising With Promotions
Discount management With Promotions and Coupons and Website
Generation of new leads With Promotions and User generated content and Website and Coupons
Viral marketing With Promotions and User generated content and Blogs
Cause marketing With Social media
Media planning
International marketing With Mobile and Mobile app
Social media marketing With Social media and Promotions
Database marketing
Community building
Upselling With E mail
Relationship marketing
Market research
Capturing intent
Popular Business Setting
for
Clevertap
Top Industries
- Information Technology and Services
- Computer Software
- Internet
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Clevertap to Enhance customer relationships and Increase customer life time value
Verify if it works for you
IT and Other Capabilities
for
Clevertap
- Low
- Medium
- High
data
Data Import
Data Export
Support
Phone Support
24/7 Support
Email Support
Chat Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Clevertap
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