CleverTap Overview

This is a summary of the comprehensive capabilities and benefits of CleverTap based on over 9315 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

CleverTap, MoEngage, Leanplum, Braze, Swrve, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if CleverTap is right for your needs? Our Cuspera AI engine can evaluate how CleverTap fits your specific business needs, industry, and context. Get your personalized assessment report today.

CleverTap supports business activities such as:

  • Customer Engagement
  • Campaign Management
  • Training & Onboarding
  • Segmentation And Targeting
  • Personalized Marketing

CleverTap can help you with many business goals, such as Increase Conversion, Improve Customer Retention, Increase Customer Life Time Value, Increase Sales & Revenue, and Improve Brand Engagement. It can help manage these activities if you use Mobile and Omnichannel for these needs. As a solution, CleverTap's capabilities include Individualization, Push Notification, Dashboard, etc.

CleverTap Computer Software Vertical is its biggest customer base.

Reviews

"Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. " - Arun Kumar

Cuspera Reviews

42 buyers and buying teams have used Cuspera to assess how well CleverTap solved their Mobile Marketing needs. Cuspera uses 9315 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Business Priorities

Increase Conversion and Improve Customer Retention are the most popular business priorities peers achieved using CleverTap.

Other priorities:

  • Increase Customer Life Time Value
  • Increase Sales & Revenue
  • Improve Brand Engagement
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Campaign Management , Training & Onboarding , as the business use cases that they have been most satisfied while using CleverTap.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement with Mobile

4.95/5 ★

Read Reviews (2300)

"...Journeys. allow Ballebaazi to build seamless omnichannel engagement campaigns for each stage of the customer journey, from onboarding to engagement, thereby leading to long term retention. ..." Case Study Ballebaazi
Campaign Management with Mobile and Omnichannel

4.89/5 ★

Read Reviews (164)

"...That help us to maximize the effectiveness of our marketing campaigns...."
campaign analytics

4.35/5 ★

Read Reviews (23)

"...Our campaign analytics are a single refresh away...."
campaign monitoring

4.83/5 ★

Read Reviews (23)

"...Social media martech tools are essential for managing and scheduling campaigns, tracking your conversations on social and tapping into the power of influencer marketing...."
Training & Onboarding

4.81/5 ★

Read Reviews (144)

"...They could see exactly where in the onboarding process to focus their attention, instead of shooting in the dark...." Case Study MobiKwik
PEER EXPERIENCES
Customer Engagement with Mobile

4.95/5 ★

Read Reviews (2300)

"...Journeys. allow Ballebaazi to build seamless omnichannel engagement campaigns for each stage of the customer journey, from onboarding to engagement, thereby leading to long term retention. ..." Case Study Ballebaazi
Campaign Management with Mobile and Omnichannel

4.89/5 ★

Read Reviews (164)

"...That help us to maximize the effectiveness of our marketing campaigns...." Peer review by Leandro F, CTO
campaign analytics

4.89/5 ★

Read Reviews (23)

campaign monitoring

4.89/5 ★

Read Reviews (23)

Training & Onboarding

4.81/5 ★

Read Reviews (144)

"...They could see exactly where in the onboarding process to focus their attention, instead of shooting in the dark...." Case Study MobiKwik

66+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9315 insights from peers and experts to help you assess how these CleverTap use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Arun Kumar

Head of Digital Marketing

Carousell

Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar

Mihir Shah

VP of Product & Marketing Growth

Disney+ Hotstar

CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah

Manish Dhanwani

Senior Marketing Manager

SonyLIV

The amalgamation of data science and the ability to extract data faster, real time updates to metrics, and campaign automation capabilities make CleverTap the best in the industry. Testimonial By Manish Dhanwani
CUSTOMERS TESTIMONIALS

Arun Kumar

Head of Digital Marketing

Carousell

Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar

Mihir Shah

VP of Product & Marketing Growth

Disney+ Hotstar

CleverTap’s data-driven mobile marketing suite continues to play a crucial role in our growth. Using CleverTap we have been able to run omnichannel campaigns for a diverse set of use cases. Testimonial By Mihir Shah

Manish Dhanwani

Senior Marketing Manager

SonyLIV

The amalgamation of data science and the ability to extract data faster, real time updates to metrics, and campaign automation capabilities make CleverTap the best in the industry. Testimonial By Manish Dhanwani

Case Studies

COMPANY CASE STUDIES
Case Study Ketto

How Social Fundraising Platform Ketto Increased Revenue by 30% using CleverTap

Read More
Case Study Vodafone

Telecom Giant Vodafone Successfully Scales Personalized Campaigns to Double Conversions

Read More
Case Study Cleartrip

Cleartrip’s Travel App Achieves 5x More Cross-Sells with Personalized Omnichannel Marketing Campaigns

Read More

Frequently Asked Questions(FAQ)

for CleverTap

What is CleverTap?

CleverTap is a Customer Engagement and User retention platform that is built with flexibility for use in small businesses as well as scalability for large enterprises. It can be used across industries such as Ecommerce, Travel & Transportation, Media and Entertainment and more. The platform is also available on mobile devices.

What is CleverTap used for?

CleverTap is a Mobile Marketing Software mainly used by its customers to Increase Conversion and Improve Customer Retention by Customer Engagement, Campaign Management and Training & Onboarding .

What are the top features of CleverTap?

Individualization, Push Notification and Dashboard are some of the top features of CleverTap.

Who uses CleverTap?

CleverTap is used by Computer Software, Food & Beverages and Financial Services among other industries.

What are CleverTap alternatives?

MoEngage, Leanplum, Braze and Swrve are popular alternatives for CleverTap.

Where is CleverTap located?

CleverTap is headquartered at 440 N Wolfe Rd, Sunnyvale, CA 94085, US.

Popular Business Setting

for CleverTap

Top Industries

  • Computer Software
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CleverTap to Increase conversion and Improve customer retention

Peer and Expert Opinion on Features

for CleverTap

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Individualization

4.86/5 ★

Read Reviews (709)
Push Notification

4.76/5 ★

Read Reviews (377)
Dashboard

4.31/5 ★

Read Reviews (115)
Ticketing

4.73/5 ★

Read Reviews (36)
AB testing

4.90/5 ★

Read Reviews (24)
FEATURES RATINGS AND REVIEWS
Individualization

4.86/5 ★

Read Reviews (709)
Push Notification

4.76/5 ★

Read Reviews (377)
Dashboard

4.31/5 ★

Read Reviews (115)
Ticketing

4.73/5 ★

Read Reviews (36)
AB testing

4.90/5 ★

Read Reviews (24)

IT and Other Capabilities

for CleverTap

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5 ★

Read Reviews (214)
Data Export

4.17/5 ★

Read Reviews (207)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.40/5 ★

Read Reviews (214)
Data Export

4.17/5 ★

Read Reviews (207)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5 ★

Read Reviews (739)
Chat Support

4.99/5 ★

Read Reviews (374)
Phone Support

4.96/5 ★

Read Reviews (149)
24/7 Support

4.95/5 ★

Read Reviews (1649)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5 ★

Read Reviews (739)
Chat Support

4.99/5 ★

Read Reviews (374)
Phone Support

4.96/5 ★

Read Reviews (149)
24/7 Support

4.95/5 ★

Read Reviews (1649)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.95/5 ★

Read Reviews (161)
Analytics

4.91/5 ★

Read Reviews (1049)
Custom Reports

4.68/5 ★

Read Reviews (1155)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.95/5 ★

Read Reviews (161)
Analytics

4.91/5 ★

Read Reviews (1049)
Custom Reports

4.68/5 ★

Read Reviews (1155)

Software Failure Risk Guidance

?

for CleverTap

Overall Risk Meter

Low Medium High

Top Failure Risks for CleverTap

Vendor Profile Details

Company Name

CleverTap

Company Website

https://clevertap.com/

HQ Location

440 N Wolfe Rd, Sunnyvale, CA 94085, US

Employees

501-1000

Social

Financials

SERIES D