About CleverTap

CleverTap is a Customer Engagement and User retention platform that is built with flexibility for use in small businesses as well as scalability for large enterprises. It can be used across industries such as Ecommerce, Travel & Transportation, Media and Entertainment and more. The platform is also available on mobile devices.

CleverTap enables increased user retention rates by using AI and Machine learning to provide Unified customer data, personalized customer experiences through real-time behavioral data and customer segmentation based on preferences, frequency of use and other criteria.

Multi-channel campaigns are another feature of the software with coordinated messaging across mobile, web, email, SMS, and social media. Push notifications, In-App messages, App Inbox, Web Pop-up and more, are the tools available for timely alerts, personalized messages to the customer’s chosen device, sending contextual offers and more.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well CleverTap solves your Mobile Marketing needs.

Business Priorities

Increase Conversion and Improve Customer Retention are the most popular business priorities peers achieved using CleverTap.

Other priorities:

  • Increase Customer Life Time Value
  • Improve Brand Engagement
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Customer Engagement , Campaign Management , Training & Onboarding , as the business use cases that they have been most satisfied while using CleverTap.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Customer Engagement with Mobile

4.94/5

Read Reviews (2302)

"...Clevertap is a robust mobile marketing platform that allows us to optimise our customer acquisition, engagement and retention efforts...." Peer review by Shahirah G, PR Director, Girls in Tech Committee, Financial Services
Campaign Management with Mobile and Omnichannel

4.83/5

Read Reviews (165)

"...With the use of , Kitabisa orchestrates seamless omnichannel marketing campaigns at scale without requiring any additional coding...." Kitabisa Maximizes CLTV by Improving the User Journey & Conversions
campaign analytics

4.83/5

Read Reviews (23)

campaign monitoring

4.83/5

Read Reviews (23)

Training & Onboarding

4.76/5

Read Reviews (145)

"...The second challenge was to build a seamless onboarding process that could immediately showcase the app s value to new customers...." Case Study Ayopop
PEER EXPERIENCES
Customer Engagement with Mobile

4.94/5

Read Reviews (2302)

"...Clevertap is a robust mobile marketing platform that allows us to optimise our customer acquisition, engagement and retention efforts...." Peer review by Shahirah G, PR Director, Girls in Tech Committee, Financial Services
Campaign Management with Mobile and Omnichannel

4.83/5

Read Reviews (165)

"...With the use of , Kitabisa orchestrates seamless omnichannel marketing campaigns at scale without requiring any additional coding...." Kitabisa Maximizes CLTV by Improving the User Journey & Conversions
campaign analytics

4.83/5

Read Reviews (23)

campaign monitoring

4.83/5

Read Reviews (23)

Training & Onboarding

4.76/5

Read Reviews (145)

"...The second challenge was to build a seamless onboarding process that could immediately showcase the app s value to new customers...." Case Study Ayopop

67+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9491 insights from peers and experts to help you assess how these CleverTap use cases fit your Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Natalia Garcia Ocampo

Marketing & Growth Director

Movii

I loved CleverTap from the moment I started using it. It's not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives. Testimonial By Natalia Garcia Ocampo

Arun Kumar

Head of Digital Marketing

Carousell

Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar

Manish Dhanwani

Senior Marketing Manager

SonyLIV

The amalgamation of data science and the ability to extract data faster, real time updates to metrics, and campaign automation capabilities make CleverTap the best in the industry. Testimonial By Manish Dhanwani
CUSTOMERS TESTIMONIALS

Natalia Garcia Ocampo

Marketing & Growth Director

Movii

I loved CleverTap from the moment I started using it. It's not just a mobile engagement tool, but a tool that is helping apps continue to grow and achieve their objectives. Testimonial By Natalia Garcia Ocampo

Arun Kumar

Head of Digital Marketing

Carousell

Pairing Carousell's own AI and machine learning work and with CleverTap's capabilities in the same domain has helped to enhance the push experience for buyers on the platform. Testimonial By Arun Kumar

Manish Dhanwani

Senior Marketing Manager

SonyLIV

The amalgamation of data science and the ability to extract data faster, real time updates to metrics, and campaign automation capabilities make CleverTap the best in the industry. Testimonial By Manish Dhanwani

Case Studies

COMPANY CASE STUDIES
Case Study SonyLIV

How SonyLIV Increased Conversions by Scaling Personalized Campaigns

Read More
Case Study Carousell

How Carousell increased Week 3 Retention by 71%

Read More
Case Study Lenskart

How Lenskart Scaled Omnichannel Marketing Automation

Read More

Popular Business Setting

for CleverTap

Top Industries

  • Computer Software
  • Food & Beverages
  • Financial Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used CleverTap to Increase conversion and Improve customer retention

Peer and Expert Opinion on Features

for CleverTap

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Individualization

4.79/5

Read Reviews (722)
Push Notification

4.68/5

Read Reviews (386)
Dashboard

4.16/5

Read Reviews (119)
Ticketing

4.72/5

Read Reviews (36)
AB testing

4.70/5

Read Reviews (26)
FEATURES RATINGS AND REVIEWS
Individualization

4.79/5

Read Reviews (722)
Push Notification

4.68/5

Read Reviews (386)
Dashboard

4.16/5

Read Reviews (119)
Ticketing

4.72/5

Read Reviews (36)
AB testing

4.70/5

Read Reviews (26)

IT and Other Capabilities

for CleverTap

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (227)
Data Export

4.06/5

Read Reviews (212)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.16/5

Read Reviews (227)
Data Export

4.06/5

Read Reviews (212)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (739)
Chat Support

4.99/5

Read Reviews (374)
Phone Support

4.96/5

Read Reviews (149)
24/7 Support

4.93/5

Read Reviews (1658)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.99/5

Read Reviews (739)
Chat Support

4.99/5

Read Reviews (374)
Phone Support

4.96/5

Read Reviews (149)
24/7 Support

4.93/5

Read Reviews (1658)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (166)
Analytics

4.83/5

Read Reviews (1069)
Custom Reports

4.58/5

Read Reviews (1181)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.89/5

Read Reviews (166)
Analytics

4.83/5

Read Reviews (1069)
Custom Reports

4.58/5

Read Reviews (1181)

Failure Risk Guidance Security Report

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for CleverTap

Overall Risk Meter

Low Medium High

Top Failure Risks for CleverTap

Vendor Profile Details

Company Name

CleverTap

Company Website

https://clevertap.com/

HQ Location

440 N Wolfe Rd, Sunnyvale, CA 94085, US

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