Clerk.io Overview

Clerk.io addresses the challenge of enhancing personalization in e-commerce by delivering tailored experiences without reliance on cookies. This solution empowers over 2,500 stores globally to increase sales through advanced site search capabilities, dynamic product recommendations, and personalized marketing across emails, social media, and advertisements. By leveraging AI, Clerk.io not only improves product visibility but also fine-tunes customer engagement strategies. A notable aspect of Clerk.io is its seamless integration process, which simplifies adoption for online retailers. This approach supports businesses in replicating Amazon-like personalization, fostering customer loyalty and driving revenue growth.

Use Cases

Customers recommend Helpdesk Management, Measuring Customer Satisfaction, Lifetime Value Management, as the business use cases that they have been most satisfied with while using Clerk.io.

Other use cases:

  • Segmentation And Targeting
  • Cross Selling
  • Merchandising
  • Advertisement
  • Engaging And Following Up
  • Customise Loyalty Program
  • Business Development
See all use cases See less use cases

Business Priorities

Increase Sales & Revenue and Increase Average Basket Value are the most popular business priorities that customers and associates have achieved using Clerk.io.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Scale Best Practices
  • Acquire Customers
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Clerk.io Use-Cases and Business Priorities: Customer Satisfaction Data

Clerk.io works with different mediums / channels such as E-Mail.

Clerk.io's features include Personalization. and Clerk.io support capabilities include Chat Support, Email Support, 24/7 Support, etc. also Clerk.io analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Configuration was easy and I had great help and support from [SENSITIVE CONTENT HIDDEN] on the Clerk team...." Peer review by Simon M., E-Commerce Manager, Retail

Peer review evidence (same sources as the product rating summary)

"...Configuration was easy and I had great help and support from [SENSITIVE CONTENT HIDDEN] on the Clerk team...." Peer review by Simon M., E-Commerce Manager, Retail
"...On all three counts Clerk has helped us help our customers better and as a consequence increase our basket size, customer satisfaction and loyalty...." Peer review by Kasper Broue M, E-Commerce Ansvarlig
"...Build targeted audiences using lifecycle and lifetime value ...." The #1 Rated E-Commerce Personalization Platform

Clerk.io, belong to a category of solutions that help E-Commerce Software. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Clerk.io powers personalization for over 2,500 stores globally, enhancing sales through site search, recommendations, emails, social media, and ads. Cookieless technology ensures limitless relevance and growth.

Popular Business Setting

for Clerk.io

Top Industries

  • Retail
  • Computer Software
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Clerk.io is popular in Retail, Computer Software, and Information Technology And Services and is widely used by Small Business, Mid Market, and Enterprise.

Clerk.io Customer wins, Customer success stories, Case studies

How can Clerk.io enhance your Helpdesk Management process?

How can Clerk.io enhance your Measuring Customer Satisfaction process?

How does Clerk.io facilitate Segmentation And Targeting?

11 buyers and buying teams have used Cuspera to assess how well Clerk.io solved their E-Commerce Software needs. Cuspera uses 208 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific E-Commerce Software needs.

 

Buffetti - Office Supplies - Large

How Buffetti Boosts ROI & Sales Whilst Reducing Manual Work With Clerk.io | Clerk.io

Rome, Italy

Buffetti, a large office supplies company in Italy, adopted Clerk.io's AI-powered search and product recommendation solutions to enhance its e-commerce platform. This integration improved customer se...arch experiences and increased sales, achieving a 107.7x ROI in B2B and 14.7x ROI in B2C operations. Clerk.io's tools also provided Buffetti with valuable analytics for data-driven decisions.

Read on →
 

Collini Atomi di Scarpa - Fashion - Medium

How Collini Atomi di Scarpa Uses Clerk to Increase Basket Size & Sales | Clerk.io

Italy

Collini Atomi di Scarpa, a fashion industry player in Italy, leverages Clerk.io's AI-driven e-commerce solutions to enhance customer engagement and increase sales. The company reports a 427% increase... in conversion rates and a 19% rise in basket size due to Clerk's personalized search and recommendation features, significantly boosting revenue and optimizing the shopping experience.

Read on →
 

Friluftsland - Outdoor Equipment Retail - Medium

How Friluftsland Maximizes Marketing Efforts with Clerk.io | Clerk.io

Friluftsland, an outdoor equipment retailer, improved its e-commerce performance by adopting Clerk.io's solutions. The company saw a 17% increase in sales from site search and a 40% reduction in emai...l marketing production time. Clerk.io's personalized search and dynamic product recommendations enhanced Friluftsland's marketing efforts, leading to higher conversion rates and increased revenue from blog content.

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Carlsberg - Food & Beverages - Very Large

Copenhagen, Denmark

Carlsberg used Clerk.io to improve its global B2B webshop. The company wanted to reduce human error and handle out-of-stock items better. Clerk.io’s AI-powered product recommendations were placed thr...oughout the buyer journey. Carlsberg saw double-digit increases in average order value, basket size, and conversion rate. Data-driven tools helped Carlsberg make smarter decisions and boost revenue.

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Cahetu - Retail

Clerk.io helped Cahetu, a Danish lifestyle webshop, automate product recommendations and search. Cahetu struggled with manual work and hidden products. After using Clerk.io, they saw a 40% increase i...n average order size. Baskets grew 50% larger when customers used search or recommendations. All products became more visible across the webshop. Integration took less than two hours.

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Carlsberg - Food & Beverages

Clerk.io helped Carlsberg improve its global B2B webshop with AI-powered product recommendations. Carlsberg wanted to reduce human error, handle out-of-stock items, and increase sales. They used Cler...k.io to show alternative products and place recommendations throughout the buyer journey. Since using Clerk.io, Carlsberg saw double-digit growth in average order value, basket size, and conversion rate. Carlsberg says Clerk.io is easy to use and drives real revenue.

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Clerk.io Intelligent Search

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Peers used Clerk.io for helpdesk management and measuring customer satisfaction

Clerk.io Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (8)
Analytics

4.14/5 ★

Read Reviews (11)
Custom Reports

3.79/5 ★

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.13/5 ★

Read Reviews (8)
Analytics

4.14/5 ★

Read Reviews (11)
Custom Reports

3.79/5 ★

Read Reviews (15)

Clerk.io Integrations

Clerk.io integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.60/5 ★

Read Reviews (11)
Data Import

3.43/5 ★

Read Reviews (10)

MOCA Platform™

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lightspeed Retail

4.26 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lightspeed Loyalty

4.26 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Lightspeed Restaurant

4.39 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Clerk.io

Overall Risk Meter

Low Medium High

Top Failure Risks for Clerk.io

Clerk ApS News

Awards

G2 Winter Reports: Clerk Ranks as Number 1 in E-Merchandising | Clerk.io

Clerk.io has been ranked as the number one provider in the E-Merchandising category according to G2's Winter 2022 Momentum Grid® Report. This recognition is based on high levels of customer satisfaction and market presence, with 100% of users rating Clerk 4 or 5 stars. Clerk.io also leads in categories like E-Commerce Personalization and Enterprise Search Software.

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Awards

Clerk Named Leader in G2 Spring Reports | Clerk.io

Clerk.io has been recognized as a leader in G2's Spring 2021 reports, ranking #1 in the E-Merchandising Relationship Index and as a Momentum Leader in E-commerce Personalization and Enterprise Search Software. Clerk's AI-driven e-commerce solutions are praised for high customer satisfaction, quick implementation, and personalized customer experiences.

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Product

Cookieless Tracking Solution: How is Clerk.io Cookieless? | Clerk.io

Clerk.io introduces a cookieless tracking solution for ecommerce, leveraging first-party data and transaction history for personalized shopping experiences. This approach aligns with privacy regulations like GDPR and CCPA, ensuring compliance while maintaining accurate analytics and personalization without third-party cookies.

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Awards

Clerk.io Wins Top Awards in G2's Summer Reports | Clerk.io

Clerk.io received top awards in G2's Summer 2021 reports, including "Leader" in e-merchandising and "Momentum Leader" in e-commerce personalization and enterprise search software. The company was also recognized for "Best Relationship" and "Fastest Implementation" in e-merchandising, and "Best Support" in enterprise search software.

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Clerk ApS Profile

Company Name

Clerk ApS

Company Website

https://clerk.io/

HQ Location

Kigkurren 8, Opgang G, 2 sal., Copenhagen, 2300, DK

Employees

11-50

Social

Facebook Linkedin Twitter

Financials

PRIVATE