Lightspeed Loyalty Overview

This is a summary of the comprehensive capabilities and benefits of Lightspeed Loyalty based on over 297 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Lightspeed Loyalty, Talon.One, shopkick, Roialty OneExperience, Fivestars, etc., all belong to a category of solutions that help Customer Loyalty Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Lightspeed Loyalty is right for your needs? Our Cuspera AI engine can evaluate how Lightspeed Loyalty fits your specific business needs, industry, and context. Get your personalized assessment report today.

Lightspeed Loyalty supports business activities such as:

  • Loyalty Management
  • Promotion Management
  • Engagement Management
  • Discount Management
  • Sending & Publishing Communications

Lightspeed Loyalty can help you with many business goals, such as Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue, Build Brand Awareness, Scale Best Practices, etc. It can help manage these activities if you use Promotions Coupons Mobile etc. for these needs. As a solution, Lightspeed Loyalty's capabilities include Rewards, and Gamification.

Lightspeed Loyalty was founded in 2005. Food & Beverages Vertical is its biggest customer base.

Reviews

"...whatever hardware you re already using to run your point of sale on is all you need for your loyalty program too. ..." Lightspeed Loyalty: Customer Rewards Program Software

Cuspera Reviews

27 buyers and buying teams have used Cuspera to assess how well Lightspeed Loyalty solved their Customer Loyalty Management needs. Cuspera uses 297 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Customer Loyalty Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Lightspeed Loyalty.

Other priorities:

  • Increase Sales & Revenue
  • Build Brand Awareness
  • Scale Best Practices
  • Increase Customer Life Time Value
See all business priorities See less business priorities

Use Cases

Peers recommend Loyalty Management , Promotion Management , Engagement Management , as the business use cases that they have been most satisfied while using Lightspeed Loyalty.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Loyalty Management

4.94/5 ★

Read Reviews (69)

"...whatever hardware you re already using to run your point of sale on is all you need for your loyalty program too. ..." Lightspeed Loyalty: Customer Rewards Program Software
customise loyalty program

4.87/5 ★

Read Reviews (17)

"...Customer loyalty rewards...."
create engagement based loyalty

3.88/5 ★

Read Reviews (2)

"...ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing...."
Promotion Management with Promotions, Coupons, Mobile, Offline and Point Of Sale

4.70/5 ★

Read Reviews (8)

"...Keep control of your promotions and coupons in store and online...." Lightspeed Loyalty: Customer Rewards Program Software
Engagement Management with Mobile

4.61/5 ★

Read Reviews (6)

"...ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing...."
engaging and following up

4.34/5 ★

Read Reviews (3)

"...ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing...."
PEER EXPERIENCES
Loyalty Management

4.94/5 ★

Read Reviews (69)

"...whatever hardware you re already using to run your point of sale on is all you need for your loyalty program too. ..." Lightspeed Loyalty: Customer Rewards Program Software
customise loyalty program

4.94/5 ★

Read Reviews (17)

create engagement based loyalty

4.94/5 ★

Read Reviews (2)

Promotion Management with Promotions, Coupons, Mobile, Offline and Point Of Sale

4.70/5 ★

Read Reviews (8)

"...Keep control of your promotions and coupons in store and online...." Lightspeed Loyalty: Customer Rewards Program Software
Engagement Management with Mobile

4.61/5 ★

Read Reviews (6)

"...ReUp is perfect for restaurants looking to build meaningful relationships with their customers and attract new customers using mobile loyalty, engagement, and marketing...." Peer review from ReUp Technologies
engaging and following up

4.61/5 ★

Read Reviews (3)

16+ more Business Use Cases

Our AI advisor, Wyz, harnessed 297 insights from peers and experts to help you assess how these Lightspeed Loyalty use cases fit your Customer Loyalty Management needs.

Based on peer insights

Cuspera recommends Lightspeed Loyalty for

Use Cases Loyalty Management , Promotion Management , Engagement Management
Medium Promotions, Coupons, Mobile
Features Rewards, Gamification
Business Priorities Enhance Customer Relationships, Acquire Customers, Increase Sales & Revenue
Industries Food & Beverages, Restaurants, Retail

Popular Business Setting

for Lightspeed Loyalty

Top Industries

  • Food & Beverages
  • Restaurants
  • Retail

Popular in

  • Small Business
  • Mid Market

Peers used Lightspeed Loyalty to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Lightspeed Loyalty

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Rewards

4.92/5 ★

Read Reviews (43)
Gamification

4.92/5 ★

Read Reviews (43)
FEATURES RATINGS AND REVIEWS
Rewards

4.92/5 ★

Read Reviews (43)
Gamification

4.92/5 ★

Read Reviews (43)

IT and Other Capabilities

for Lightspeed Loyalty

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.75/5 ★

Read Reviews (6)
Data Import

2.78/5 ★

Read Reviews (13)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.75/5 ★

Read Reviews (6)
Data Import

2.78/5 ★

Read Reviews (13)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.52/5 ★

Read Reviews (26)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

3.52/5 ★

Read Reviews (26)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

3.86/5 ★

Read Reviews (18)
Analytics

2.65/5 ★

Read Reviews (4)

Software Failure Risk Guidance

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for Lightspeed Loyalty

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightspeed Loyalty

Vendor Profile Details

Company Name

Lightspeed

Year Founded

2005

HQ Location

700 St-Antoine Est, Suite 300, Montreal, Quebec, Canada, H2Y1A6

Employees

501-1000

Social

Financials

IPO