Real-World Case Studies and Customer Success Stories with Mural

Thoughtworks used Mural for a virtual executive offsite. The global leadership team ran strategic planning sessions online. Mural enabled collaboration... and efficient decision-making. The team worked together from different locations. They completed their planning without meeting in person. This helped them stay aligned and productive.
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HPE uses Mural and LUMA System for cross-functional workshops. The tools help HPE boost customer centricity and break down silos.... HPE accelerates time to market with these solutions. The company builds a customer-obsessed innovation culture. Mural supports collaboration across teams. HPE improves its innovation process with these tools.
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SAP used Mural and Microsoft Teams to support design thinking in a hybrid work setting. The team focused on human-centered... design and improved collaboration. Using these tools, SAP increased overall efficiency by 10%. The case highlights the value of digital collaboration for large organizations. SAP leveraged Mural to connect teams and drive better outcomes.
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Accenture uses Mural to deliver Agile training to its teams and clients. The company combines Mural with LUMA System practices... for interactive learning. This approach helps make Agile education more engaging. Accenture leverages these tools to improve collaboration and training outcomes. The focus is on scaling Agile education across the organization.
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IBM used Mural to improve its sales team feedback process. The team wanted better ways to share feedback and boost... performance. Mural helped them collaborate and act on feedback faster. As a result, IBM saw improved sales team performance. The case highlights actionable feedback and collaboration as key benefits.
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MURAL helped Jacobs create a virtual team headquarters during their Focus 2023 transformation. The company needed a way to collaborate,... align resources, and engage stakeholders while working remotely. MURAL enabled asynchronous communication, visual collaboration in meetings, and efficient use of templates. Jacobs teams now access information easily and run more engaging workshops. MURAL's support team provided expertise to drive the transformation forward.
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Mural and the LUMA System helped HPE transform its culture to be more customer-focused. HPE used Mural’s digital canvas and... LUMA’s design thinking methods to improve collaboration and innovation. The new approach saved 600 hours of post-meeting synthesis and 800 hours of meeting time per year. HPE estimates over $150,000 in annual cost savings. Teams now work faster, break down silos, and deliver better customer experiences.
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GitLab uses Mural to help its global team work together from different locations. The team has over 1,500 members. Mural... lets them build products without needing to meet in person. This helps them move faster and stay connected. GitLab relies on Mural for cross-functional teamwork and product development.
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SAP used Mural to improve sales efficiency. The team streamlined account planning and made onboarding faster. Mural’s visual collaboration platform... helped SAP win more customers. The platform made teamwork easier for sales teams. SAP saw better results in their sales process. The case shows how visual tools can help large tech companies sell more.
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California College of the Arts used Mural to support digital collaboration for faculty and students during the pandemic. The university adopted... Mural to keep classes interactive and connected. Teachers and students worked together in real time on projects and ideas. Mural helped the college continue learning without interruption. The platform made remote teamwork easier for everyone involved.
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HAN University of Applied Sciences used Mural to help neurodiverse adults, caregivers, and researchers solve daily challenges. They applied design... thinking methods to create practical solutions. The project brought together different groups to share ideas and work together. Mural made it easy for everyone to join in and contribute. The case highlights how digital collaboration tools can support inclusive problem-solving in education.
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Pearson's design team used Mural to build an education app for Syrian refugees. The team worked across different countries and... cultures. Mural helped them share ideas and work together online. They overcame barriers to create a tool for youth in crisis. The project shows how remote teams can solve big problems with digital collaboration.
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Mural and the LUMA System helped Autodesk move to a hybrid work model. Autodesk used LUMA System training and Mural’s... collaboration platform to support remote and hybrid teamwork. Over 5,500 Autodesk employees now use LUMA Workplace for planning and collaboration. The company saw better meeting results, more confidence in facilitators, and less time spent in video calls. Mural and LUMA System are now a core part of Autodesk’s work culture.
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Mural for Microsoft Teams helped SAP SE support hybrid work and design thinking. SAP used Mural to make meetings and... workshops more engaging for its global teams. The integration let teams collaborate in real time and reduced the need for travel. SAP expanded Mural use to over 30,000 licenses. Using Mural and Teams helped SAP cut its carbon emissions by 1.9 million kg.
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Intuit used Mural to create a service blueprint for its cross-functional team. This helped reduce support hours. The team also... improved the customer experience. Mural enabled better collaboration across departments. The blueprint made processes clearer and faster. Intuit saw measurable gains in efficiency and service quality.
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Mural helped a global telecommunications enterprise improve service design collaboration. Teams worked together across different locations. The company used Mural... to connect employees worldwide. This made it easier to share ideas and design services. The organization has over 170,000 employees. Mural enabled better teamwork for this Fortune 100 company.
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Mural ran a three-hour interactive workshop for a global telecommunications organization. The challenge was to improve design collaboration for teams... spread across different locations. Mural used digital tools and design thinking methods to simulate real-world remote team setups. Teams practiced new ways to work together using Zoom and Mural. The workshop helped participants find better strategies for remote design meetings and collaboration. The result was stronger engagement and more creative solutions for distributed teams.
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Jacobs used Mural to build a virtual team headquarters. The goal was to support their Focus 2023 strategic transformation. Mural... helped Jacobs create a collaboration hub for their teams. This hub improved teamwork and communication. Jacobs is a global telecommunications company with $14 billion in annual revenue.
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Mural helped Booz Allen run a remote PI planning workshop with a U. S. government agency. The workshop included over...100 people. Mural made it easy for teams to work together online. Booz Allen used Mural to plan and organize tasks. The remote workshop was a success for both Booz Allen and their client.
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Capco used Mural to improve customer experience. The team streamlined workflows and made collaboration easier. Project timelines became shorter. Mural's... digital workspace helped Capco work faster and better together. The case shows how digital tools can change teamwork and results.
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Officeworks uses Mural to help distributed teams work together. Teams brainstorm and run workshops from anywhere. Mural makes meetings more... engaging. Collaboration is easier for support offices. Officeworks can now connect people across locations. This helps teams solve problems faster.
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Mural helped Intuit use digital service design to connect global teams. Intuit created a shared digital canvas for service blueprinting.... Teams in the US and the Philippines worked together online. They found a customer experience issue that caused many support tickets. The new process reduced support hours and made service design a regular part of their work. Intuit now saves time on logistics and can fix service gaps faster.
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Mural helped fluent, a consulting company, cut their sales cycle from 9-10 weeks to 3. 5 weeks, a 60% decrease....The team uses Mural for visual collaboration, client proposals, and ongoing project tracking. Mural's templates and real-time features improved alignment, efficiency, and client relationships. Fluent now relies on Mural for both client work and internal collaboration, making teamwork faster and more connected.
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GitHub used Mural to run a remote design studio for a new brand campaign. The team worked across locations and... time zones using Mural's Design Studio Template. In one week, they narrowed over thirty ideas to a single storyboard for their brand video. The campaign video won multiple awards and reached over 250,000 organic views. GitHub also gained 40,000 new social media followers and 45,000 post engagements during the campaign.
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Emerson used Mural to move workshops and training sessions online. Teams worked more efficiently and made sure everyone could share... ideas. The company scaled visual collaboration across its global workforce. Mural helped Emerson include more voices in meetings. This led to better teamwork and faster results.
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Steelcase used Mural for visual collaboration to align its global workforce. The company faced the challenge of transitioning to hybrid... work. Mural helped Steelcase connect teams across locations. Over 12,700 employees benefited from improved collaboration. The solution supported a smooth shift to hybrid work.
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