About Accelo

Accelo is a cloud based, fully integrated Professional Services Automation Software. The Service Operations (ServOps) Automation software helps to improve productivity and profitability of services business. Users in the professional service sector - accountants, architects, engineers, designers, consultants, MSPs will benefit from using this softwarae.

Accelo provides the tools and resources that are needed to manage client operations including sales, quotes, projects, tickets, retainers, timesheets, billing, and scheduling all from one place. It helps to prioritize the tasks that are critical to the service industry thereby improving long-time client relationships, nurturing prospective customers, staying competitive in the market.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Accelo solves your Project Management needs.

Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities peers achieved using Accelo.

Other priorities:

  • Increase Sales & Revenue
  • Scale Best Practices
  • Improve Internal Communications
  • Improve Visibility
  • Improve ROI
  • Grow Market Share
  • Enter New Markets Internationally Or Locally
  • Manage Risk
  • Improve Consistency
  • Launch New Products
See all business priorities See less business priorities

Use Cases

Peers recommend Sales Document Management , Communication Management , Workflow Management , as the business use cases that they have been most satisfied while using Accelo.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Sales Document Management

3.91/5

Read Reviews (104)

"...Tracking and managing our support contracts and integration with our accounting package is the icing on the cake...." Peer review by Scott K, Director
contract management

4.35/5

Read Reviews (55)

proposal & quote management

3.51/5

Read Reviews (49)

Communication Management with E-Mail and Phone Calls

4.78/5

Read Reviews (92)

"...With Accelo everything is all in the one place: CRM, Email Communication, Project Management, Support Ticketing, Invoicing, Retainers, etc...." Peer review by Craig Harman, Information Technology and Services
sending & publishing communications

4.56/5

Read Reviews (45)

tracking & monitoring communications

4.80/5

Read Reviews (26)

Workflow Management

4.64/5

Read Reviews (60)

"...Its excellent how you can create triggers and make workflows that suite your business and how you want the business to work...." Peer review by Chris B, Technical Director and Solutions Architect, Information Technology and Services
PEER EXPERIENCES
Sales Document Management

3.91/5

Read Reviews (104)

"...Tracking and managing our support contracts and integration with our accounting package is the icing on the cake...." Peer review by Scott K, Director
contract management

3.91/5

Read Reviews (55)

proposal & quote management

3.91/5

Read Reviews (49)

Communication Management with E-Mail and Phone Calls

4.78/5

Read Reviews (92)

"...With Accelo everything is all in the one place: CRM, Email Communication, Project Management, Support Ticketing, Invoicing, Retainers, etc...." Peer review by Craig Harman, Information Technology and Services
sending & publishing communications

4.78/5

Read Reviews (45)

tracking & monitoring communications

4.78/5

Read Reviews (26)

Workflow Management

4.64/5

Read Reviews (60)

"...Its excellent how you can create triggers and make workflows that suite your business and how you want the business to work...." Peer review by Chris B, Technical Director and Solutions Architect, Information Technology and Services

42+ more Business Use Cases

Our AI advisor, Wyz, harnessed 2706 insights from peers and experts to help you assess how these Accelo use cases fit your Project Management needs.

Popular Business Setting

for Accelo

Top Industries

  • Information Technology and Services
  • Marketing and Advertising
  • Computer Software

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Accelo to Enhance customer relationships and Acquire customers

Peer and Expert Opinion on Features

for Accelo

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.10/5

Read Reviews (191)
Alerts: popups & Notifications

4.11/5

Read Reviews (45)
Recording

4.46/5

Read Reviews (45)
Dashboard

3.55/5

Read Reviews (39)
Templates

4.33/5

Read Reviews (39)
FEATURES RATINGS AND REVIEWS
Ticketing

4.10/5

Read Reviews (191)
Alerts: popups & Notifications

4.11/5

Read Reviews (45)
Recording

4.46/5

Read Reviews (45)
Dashboard

3.55/5

Read Reviews (39)
Templates

4.33/5

Read Reviews (39)

IT and Other Capabilities

for Accelo

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5

Read Reviews (132)
Data Import

3.76/5

Read Reviews (268)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.90/5

Read Reviews (132)
Data Import

3.76/5

Read Reviews (268)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.73/5

Read Reviews (40)
Phone Support

4.72/5

Read Reviews (33)
Email Support

4.63/5

Read Reviews (36)
24/7 Support

4.09/5

Read Reviews (338)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.73/5

Read Reviews (40)
Phone Support

4.72/5

Read Reviews (33)
Email Support

4.63/5

Read Reviews (36)
24/7 Support

4.09/5

Read Reviews (338)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.44/5

Read Reviews (4)
Analytics

4.30/5

Read Reviews (56)
Custom Reports

3.72/5

Read Reviews (279)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.44/5

Read Reviews (4)
Analytics

4.30/5

Read Reviews (56)
Custom Reports

3.72/5

Read Reviews (279)

Failure Risk Guidance Security Report

?

for Accelo

Overall Risk Meter

Low Medium High

Top Failure Risks for Accelo

Vendor Profile Details

Company Name

Accelo

Company Website

https://www.accelo.com/

Year Founded

1983

HQ Location

530 Howard St, Floor 2 San Francisco, CA, 94105

Employees

51-100

Social

Financials

Series A