Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
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Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their ...presentations, so we can have someone live from a market in India, or from the Great Barrier Reef in Australia. It’s really exciting." - Brianna Rowe

Peer review evidence (same sources as the product rating summary)

"...It is great in terms of reliability, UI/UX design, quality of video conferencing, and screen sharing...." Peer review by Jaideep S., Technical Analyst, Design
"...Zoom is easy to use and is especially tailored to conference calls with large groups...." Peer review by Emily G., Engineer, Mechanical or Industrial Engineering
"...Zoom allows recording and also let's the other people know that the call is being recorded...." Peer review by Amani I., Marketing Manager, Computer Software

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Zoom Meetings Customer wins, Customer success stories, Case studies

How can Zoom Meetings enhance your Collaboration process?

What Are the key features of Zoom Meetings for Conference Call Management?

What Are the key features of Zoom Meetings for Call Recording?

What solutions does Zoom Meetings provide for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Brianna Rowe

Director of Business Development

Reach the World

We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their presentations, so we can have someone live from a ...market in India, or from the Great Barrier Reef in Australia. It’s really exciting.

Testimonial By Brianna Rowe
Zoom Meetings testimonial

Jordan Catling

Associate Director of Client Technology

University of Sydney

Zoom is very straightforward to use, which has been beneficial from a support perspective. … Instead of the technology becoming the centerpiece of the meeting because it’s so difficult to use, we wanted the conversation and the collaboration to be the centerpiece of the meeting. Zoom enables that t...ype of experience.

Testimonial By Jordan Catling
Zoom Meetings testimonial

Dorien Weijts

Senior Vice President and CIO

Blue Yonder

The COVID-19 pandemic only helped to accelerate our need and dependence on Zoom as a communications solution. In fact, Zoom made going to work from home simple, and it was easy to pick up where we left off in the office. Testimonial By Dorien Weijts
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Brianna Rowe

Director of Business Development

Reach the World

We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their presentations, so we can have someone live from a ...market in India, or from the Great Barrier Reef in Australia. It’s really exciting.

Testimonial By Brianna Rowe
Zoom Meetings testimonial

Jordan Catling

Associate Director of Client Technology

University of Sydney

Zoom is very straightforward to use, which has been beneficial from a support perspective. … Instead of the technology becoming the centerpiece of the meeting because it’s so difficult to use, we wanted the conversation and the collaboration to be the centerpiece of the meeting. Zoom enables that t...ype of experience.

Testimonial By Jordan Catling
Zoom Meetings testimonial

Dorien Weijts

Senior Vice President and CIO

Blue Yonder

The COVID-19 pandemic only helped to accelerate our need and dependence on Zoom as a communications solution. In fact, Zoom made going to work from home simple, and it was easy to pick up where we left off in the office. Testimonial By Dorien Weijts

Warner Bros. Discovery - Entertainment - Very Large

New York City, USA

Zoom helps Warner Bros. Discovery connect tens of thousands of employees in over 30 countries. The company uses Zoom for real-time messaging, video meetings, and cloud telephony. Zoom Chat lets produ...cers and editing teams work together from anywhere. Zoom Phone supports flexible workstyles and easy deployment. Leaders at Warner Bros. Discovery value Zoom for its reliability and simplicity.

Türk Telekom - Telecommunications - Very Large

Ankara, Turkey

Türk Telekom upgraded its communications by replacing its old platform with Zoom Node. The company needed a secure, scalable solution to meet strict data protection rules for over 20,000 employees. Z...oom Node let Türk Telekom keep meeting data local while using advanced collaboration features. Employees quickly adopted video, chat, and whiteboard tools, moving away from audio-only calls. The switch improved engagement, data governance, and compliance across the organization.

Sundance Film Festival - Entertainment - Medium

Park City, USA

Zoom helped the Sundance Film Festival connect artists and audiences during the 2021 event. The festival moved online due to COVID-19. Organizers built a custom digital platform. Zoom powered live Q&...A sessions and other gatherings. The solution enabled filmmakers to engage with viewers remotely. Zoom served as the official communications partner for the festival.

TheShareCo - Health, Wellness And Fitness - Small

Singapore, Singapore

TheShareCo used Zoom Video SDK to power its ShareTM online therapy app. Before Zoom, TheShareCo faced poor audio/video quality and slow support with other video APIs. With Zoom, they created a custom...izable, face-to-face therapy experience. Clients now connect with therapists in as little as 15 seconds. The platform supports 24x7 access, browser-based sessions, and built-in tools like chat and screen sharing. This improved operational efficiency and made therapy more accessible.

Ritholtz Wealth - Financial Services - Small

New York, USA

Zoom Revenue Accelerator helped Ritholtz Wealth cut advisors’ manual admin time in half. 80% of advisors adopted the tool within five months. AI note-taking and analytics made meetings more efficient... and improved sales conversations. Automated CRM updates and Salesforce integration streamlined workflows. Managers gained new insights to coach advisors and boost client engagement.

Oxfordshire County Council - Government Administration - Large

Oxford, UK

Zoom Contact Center helped Oxfordshire County Council cut resident wait times by 55%. The council replaced legacy systems with Zoom, working with Softcat and Acceleraate for a fast rollout. Residents... now see average handle times drop by 68%. Internal transfers for adult social care fell by 30%. Real-time analytics let the council tailor services to resident needs. The partnership focused on digital inclusion and efficient public service.

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Awards

Zoom is a Gartner® Magic QuadrantTM Leader for UCaaS

Zoom has been recognized as a Leader in the 2026 Gartner Magic Quadrant for Unified Communications as a Service (UCaaS) for the seventh consecutive year. This recognition highlights Zoom's commitment to advancing its UCaaS offerings, including Zoom Chat, Zoom Phone, Zoom Meetings, and Zoom Contact Center, with AI features to enhance communication and collaboration for businesses.

Executive

Zoom (ZM) Appoints Carlos Quaderi To Lead Asia Pacific Growth

Zoom has appointed Carlos Quaderi as Head of Asia Pacific, focusing on growth and customer experience in the region. This strategic move aims to strengthen Zoom's presence in the APAC market, aligning with the increasing investment in cloud, communications, and customer engagement services.

Awards

Zoom Named a Leader in the 2026 IDC MarketScape for Worldwide Virtual ...

Zoom has been recognized as a Leader in the 2026 IDC MarketScape for Worldwide Virtual Events Applications. This accolade highlights Zoom Events' strengths in ease of use, engagement tools, and compliance standards. The platform is noted for its transparency in pricing and continuous feature rollouts, making it a reliable choice for organizations seeking robust virtual event solutions.

Product

CVE-2026-53412: Zoom for Windows Fixes Remote Account Takeover

Zoom has issued a critical security update for its Windows software to address a high-severity vulnerability, CVE-2026-53412, which could allow remote account takeover. The flaw affects Zoom Workplace, VDI Client, and Meeting SDK for Windows. Users and administrators are urged to update to secure versions immediately to prevent unauthorized access and potential data breaches.

Zoom Video Communications, Inc. Profile

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D