Zoom Meetings Overview

Zoom-meetings enable face-to-face interactions from any device with modern video calls, live messaging, and content sharing. Features include meeting recording, annotations, and attendee engagement via polls.

Use Cases

Customers recommend Collaboration, Conference Call Management, Call Recording, as the business use cases that they have been most satisfied with while using Zoom Meetings.

Other use cases:

  • Meeting Management
  • Content Sharing
  • Attendee Engagement
  • Coaching
  • Communication Management
  • Event Onboarding
  • Helpdesk Management
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Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
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Zoom Meetings Use-Cases and Business Priorities: Customer Satisfaction Data

Zoom Meetings works with different mediums / channels such as Video. Offline. Events etc.

Zoom Meetings's features include Recording, Personalization, Widgets, etc. and Zoom Meetings support capabilities include Chat Support, Phone Support, Email Support, etc. also Zoom Meetings analytics capabilities include Custom Reports, and Analytics.

Reviews

"We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their ...presentations, so we can have someone live from a market in India, or from the Great Barrier Reef in Australia. It’s really exciting." - Brianna Rowe

Zoom Meetings, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Zoom Meetings is popular in Education, Computer Software, and Marketing And Advertising and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Zoom Meetings Use Cases

How can Zoom Meetings enhance your Collaboration process?

How efficiently Does Zoom Meetings manage your Conference Call Management?

How efficiently Does Zoom Meetings manage your Call Recording?

What Are the key features of Zoom Meetings for Content Sharing?

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Brianna Rowe

Director of Business Development

Reach the World

We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their presentations, so we can have someone live from a ...market in India, or from the Great Barrier Reef in Australia. It’s really exciting.

Testimonial By Brianna Rowe
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz
Zoom Meetings testimonial

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano
CUSTOMERS TESTIMONIALS
Zoom Meetings testimonial

Brianna Rowe

Director of Business Development

Reach the World

We hosted a conversation with a polar bear expert in northern Canada who was using his satellite phone to broadcast directly into the classroom, which was incredible,” “We want to move to a place where our travelers can use mobile devices for their presentations, so we can have someone live from a ...market in India, or from the Great Barrier Reef in Australia. It’s really exciting.

Testimonial By Brianna Rowe
Zoom Meetings testimonial

Maria Ortiz

Head of Marketing

ElectrifAi

Zoom has really helped create that seamless customer experience. You’re not just leaving with a one-pager and leaving them alone. Zoom allows us to create a journey with our customers throughout the experience. Testimonial By Maria Ortiz
Zoom Meetings testimonial

Charlie Germano

Senior Director of IT and Security Operation

Save the Children

I can’t tell you how much better our experience is in the conference rooms. Just being able to walk into a room and start a meet ng with one click on an iPad is amazing. My IT team’s lives are much easier now. Testimonial By Charlie Germano

Case Studies

Entertainment

CASE STUDY Warner Bros. Discovery

Zoom helped Warner Bros. Discovery improve collaboration. The company needed a reliable way for teams to work together. Zoom provided tools for meetings and communication. This made teamwork easier a...nd more effective. Warner Bros. Discovery now has better productivity and team results.

Information Technology and Services

CASE STUDY Gainsight

Zoom helped Gainsight improve productivity and team effectiveness. Gainsight used Zoom's communication and collaboration tools. The solution made it easier for teams to work together. Gainsight saw b...etter results in their daily work. The story highlights how Zoom supports business productivity.

Sports

CASE STUDY Major League Baseball

Zoom helped Major League Baseball improve communication and teamwork. The platform made meetings and team chats easier. MLB used Zoom to connect staff and manage events. The solution increased produc...tivity and team effectiveness. Zoom supported MLB in reaching its goals.

Human Resources

CASE STUDY Vensure

Zoom Contact Center helps Vensure give faster and smoother client care around the world. Vensure uses Zoom Contact Center to connect with clients quickly. The solution makes support easier for their ...team. Clients get help faster. Vensure can now serve clients in many countries without delays.

Health, Wellness and Fitness

CASE STUDY The ShareCo

Zoom Video SDK helped The ShareCo improve online therapy. The company had trouble with other video APIs. They faced poor audio and video, high costs, and slow support. With Zoom Video SDK, they got b...etter audio and video. The platform allowed more custom features. The user experience became easier. The ShareCo now offers high-quality, face-to-face online therapy.

Apparel & Fashion

CASE STUDY Good American

Zoom helped Good American improve team communication and productivity. The company used Zoom's platform to connect teams and streamline meetings. This made it easier for employees to work together. G...ood American saw better teamwork and faster decision making. The solution supported their growth in the apparel and fashion industry.

Video

Creating a Virtual Classroom on Zoom

Video Thumbnail

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

Zoom helps to confidently work from home with clear audio, advanced background noise suppression, and modernize the meeting solution. It also helps in Communicating instantly on Zoom Chat, share files and search content in public or private groups, connect external users while keeping information safe and so on.

Some of its features include bringing HD video and audio to the meetings with support for up to 1000 video participants and 49 videos on screen, multiple participants can share their screens simultaneously and co-annotate for a more interactive meeting, record meetings locally or to the cloud, with searchable transcripts, support scheduling or starting meetings from Outlook, Gmail, or iCal and many more.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Demio, BigMarker Webinars, Livestorm Webinar and YouCanBook.Me are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.
lightning

Peers used Zoom Meetings for collaboration and conference call management

Zoom Meetings Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Zoom Meetings Integrations

Zoom Meetings integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import
Data Export

Few API Integrations for Zoom Meetings

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Zoom Video Communications, Inc. News

Awards

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Zoom recognized in the 2025 Gartner Magic Quadrant for Unified Communications as a Service for sixth consecutive year

Product

Zoom rolls out new agentic AI offerings to save time and drive connections - Yahoo Finance

Zoom has introduced new AI capabilities through its Custom AI Companion add-on, enhancing productivity across multiple platforms. This add-on allows integration with 16 third-party apps, including ServiceNow and Jira, and offers features like AI-generated meeting summaries and custom avatars. Available for $12 per user per month, it aims to streamline workflows for small businesses by automating tasks and improving collaboration.

Awards

Zoom wins Engineering, Science & Technology Emmy® Award for innovation in broadcast contribution

Zoom has been awarded the Engineering, Science & Technology Emmy Award for its Zoom for Broadcast technology, which revolutionizes remote media contribution by enabling high-quality video and audio integration into live productions. This innovation eliminates the need for traditional broadcasting setups, offering broadcasters and content creators a cost-effective and reliable solution for remote participation.

Product

Zoom Communications (ZM) Integrates Zoom Virtual Agent with Zoom Phone

Zoom Communications has integrated its AI-driven Zoom Virtual Agent with Zoom Phone, enhancing call handling with smart conversational capabilities. Additionally, Zoom launched Zoom Hub, a centralized content center within Zoom Workplace, and updated its AI Companion feature for improved meeting scheduling.

Zoom Video Communications, Inc. Profile

Company Name

Zoom Video Communications, Inc.

Company Website

https://www.zoom.com/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D