Zoom Meetings Overview

This is a summary of the comprehensive capabilities and benefits of Zoom Meetings based on over 13704 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoom Meetings, Zoom Video Webinar, Adobe Connect, Cisco Webex, BlueJeans, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoom Meetings is right for your needs? Our Cuspera AI engine can evaluate how Zoom Meetings fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoom Meetings supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Call Recording
  • Meeting Management
  • Content Sharing

Zoom Meetings can help you with many business goals, such as Attract More Attendees, Improve Internal Communications, Enhance Customer Relationships, Improve Digital And Social Presence, Scale Best Practices, etc. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Zoom Meetings's capabilities include Recording, Personalization, Widgets, etc.

Zoom Meetings was founded in 2011. Education Vertical is its biggest customer base.

Reviews

"I found Neat’s hardware on Zoom’s website, and after assessing things like affordability and ease of deployment, we decided to order a Neat Bar. We tested it out, and once we showed it to the leadership team, there was this excitement as we realized..., ‘This feels different than just Zooming from home’. We could all see the possibilities of how we could use it. " - Mike Matthews

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoom Meetings solved their Webinar and Conferencing needs. Cuspera uses 13704 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Attract More Attendees and Improve Internal Communications are the most popular business priorities peers achieved using Zoom Meetings.

Other priorities:

  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Scale Best Practices
  • Improve Stakeholder Relations
  • Grow Business
  • Improve Efficiency
  • Launch New Products
  • Reach Global Target Audience
  • Grow Market Share
  • Customizable Branding
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Call Recording , as the business use cases that they have been most satisfied while using Zoom Meetings.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Events and Trade Shows

4.41/5

Read Reviews (3626)

"...This is a great product for meetings, making sales videos, talking with family, recording important calls and screen sharing...."
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5

Read Reviews (910)

"...We can connect at ease and can easily do conference calls either with professional community or friends & family. . ...."
Call Recording with Phone Calls and Video

4.69/5

Read Reviews (341)

"...It's very nice that you can record your calls for future reference or if someone missed the original. ...."
PEER EXPERIENCES
Collaboration with Video, Offline, Events and Trade Shows

4.41/5

Read Reviews (3626)

"...This is a great product for meetings, making sales videos, talking with family, recording important calls and screen sharing...." Peer review by tanya G., Blogger, Media Production
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5

Read Reviews (910)

"...We can connect at ease and can easily do conference calls either with professional community or friends & family. . ...." Peer review by Stayn P., Senior Software Developer Team Lead, Computer Software
Call Recording with Phone Calls and Video

4.69/5

Read Reviews (341)

"...It's very nice that you can record your calls for future reference or if someone missed the original. ...." Peer review by Andrew M., IT Consultant, Information Technology and Services

43+ more Business Use Cases

Our AI advisor, Wyz, harnessed 13704 insights from peers and experts to help you assess how these Zoom Meetings use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Mike Matthews

Director of Program Innovation,

Burke's

I found Neat’s hardware on Zoom’s website, and after assessing things like affordability and ease of deployment, we decided to order a Neat Bar. We tested it out, and once we showed it to the leadership team, there was this excitement as we realized, ‘This feels different than just Zooming from hom...e’. We could all see the possibilities of how we could use it.

Testimonial By Mike Matthews

Lawrence Morrisson

Head of IT

The Motley Fool

People love the fact that we can share our screens without any cables. And it’s consistent between every room. Our employees walk in, they see the control panel on the desk, and they know what to expect. It’s just been hugely successful for us. Testimonial By Lawrence Morrisson

Dorien Weijts

Senior Vice President and CIO

Blue Yonder

The COVID-19 pandemic only helped to accelerate our need and dependence on Zoom as a communications solution. In fact, Zoom made going to work from home simple, and it was easy to pick up where we left off in the office. Testimonial By Dorien Weijts
CUSTOMERS TESTIMONIALS

Mike Matthews

Director of Program Innovation,

Burke's

I found Neat’s hardware on Zoom’s website, and after assessing things like affordability and ease of deployment, we decided to order a Neat Bar. We tested it out, and once we showed it to the leadership team, there was this excitement as we realized, ‘This feels different than just Zooming from hom...e’. We could all see the possibilities of how we could use it.

Testimonial By Mike Matthews

Lawrence Morrisson

Head of IT

The Motley Fool

People love the fact that we can share our screens without any cables. And it’s consistent between every room. Our employees walk in, they see the control panel on the desk, and they know what to expect. It’s just been hugely successful for us. Testimonial By Lawrence Morrisson

Dorien Weijts

Senior Vice President and CIO

Blue Yonder

The COVID-19 pandemic only helped to accelerate our need and dependence on Zoom as a communications solution. In fact, Zoom made going to work from home simple, and it was easy to pick up where we left off in the office. Testimonial By Dorien Weijts

Case Studies

COMPANY CASE STUDIES
Case Study Berkowitz Pollack Brant

Zoom Helps Accounting Firm Berkowitz Pollack Brant Advisors + CPAs Simplify Management and Drive Collaboration

Read More
Case Study Save the Children

Zoom is an IT Leader's Dream: How Save the Children Transformed its Conference Room Experience

Read More
Case Study Football Federation Australia (FFA)

How Australian Football Agency FFA Uses Zoom to Improve Meeting Efficiency, Enable Match Reviews

Read More

Frequently Asked Questions(FAQ)

for Zoom Meetings

What is Zoom Meetings?

Zoom Meetings is a video conferencing platform that helps businesses and organizations bring their teams together in a frictionless environment to get more done. It's a cloud platform for video, voice, content sharing, and chat runs across mobile devices, desktops, telephones, and room systems. It helps to improve internal communications, digital and social presence, and acquire customers.

What is Zoom Meetings used for?

Zoom Meetings is a Webinar and Conferencing Software mainly used by its customers to Attract More Attendees and Improve Internal Communications by Collaboration, Conference Call Management and Call Recording .

What are the top features of Zoom Meetings?

Recording, Personalization and Widgets are some of the top features of Zoom Meetings.

Who uses Zoom Meetings?

Zoom Meetings is used by Education, Computer Software and Marketing And Advertising among other industries.

What are Zoom Meetings alternatives?

Zoom Video Webinar, Adobe Connect, Cisco Webex and BlueJeans are popular alternatives for Zoom Meetings.

Where is Zoom Meetings located?

Zoom Meetings is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.

Popular Business Setting

for Zoom Meetings

Top Industries

  • Education
  • Computer Software
  • Marketing and Advertising

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoom Meetings to Attract more attendees and Improve internal communications

Peer and Expert Opinion on Features

for Zoom Meetings

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.26/5

Read Reviews (1223)
Personalization

3.98/5

Read Reviews (590)
Widgets

3.96/5

Read Reviews (65)
Alerts: popups & Notifications

1.74/5

Read Reviews (49)
Video hosting

4.28/5

Read Reviews (38)
FEATURES RATINGS AND REVIEWS
Recording

4.26/5

Read Reviews (1223)
Personalization

3.98/5

Read Reviews (590)
Widgets

3.96/5

Read Reviews (65)
Alerts: popups & Notifications

1.74/5

Read Reviews (49)
Video hosting

4.28/5

Read Reviews (38)

IT and Other Capabilities

for Zoom Meetings

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5

Read Reviews (1720)
Data Export

3.88/5

Read Reviews (1844)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.18/5

Read Reviews (1720)
Data Export

3.88/5

Read Reviews (1844)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5

Read Reviews (134)
Phone Support

4.46/5

Read Reviews (192)
Email Support

4.08/5

Read Reviews (48)
24/7 Support

3.09/5

Read Reviews (877)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.49/5

Read Reviews (134)
Phone Support

4.46/5

Read Reviews (192)
Email Support

4.08/5

Read Reviews (48)
24/7 Support

3.09/5

Read Reviews (877)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.95/5

Read Reviews (7)
Custom Reports

3.69/5

Read Reviews (363)
Analytics

2.52/5

Read Reviews (22)

Software Failure Risk Guidance

?

for Zoom Meetings

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Meetings

Vendor Profile Details

Company Name

Zoom Video Communications

Company Website

https://zoom.us/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D