About Lightning Dialer

Lightning Dialer is an outbound calling system that allows to add inbound calling functionality. It helps to enter new markets and increase sales and revenue.

It helps to call customers and prospects directly from Salesforce, as well as receive calls from new leads. It also gains back hours of productivity by communicating more efficiently with prospects and customers.

Some of its features include reaching out to customers and prospects immediately just by clicking on their phone number within Salesforce, streamline the sales process with automatic call logging, voicemail drop, and call lists, turn inbound calls into personalized sales.

Cuspera Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Lightning Dialer solves your Sales Engagement needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Lightning Dialer.

Other priorities:

  • Improve Digital And Social Presence
  • Improve Internal Communications
  • Scale Best Practices
  • Enter New Markets Internationally Or Locally
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Advertisement , Engagement Management , Sales Call Management , as the business use cases that they have been most satisfied while using Lightning Dialer.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement with Website, Offline and On Premises

4.43/5

Read Reviews (58)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Case Study adidas
Engagement Management with Phone Calls and Social Media

4.61/5

Read Reviews (27)

"...Automate intake, record call data, manage lead info, and automate follow-up for a faster turnaround time when it comes to closing new deals. ..." Sales Cloud Lightning: Lightning Dialer
engaging and following up

4.61/5

Read Reviews (16)

engaging with scheduling & cadence

4.61/5

Read Reviews (2)

Sales Call Management with Phone Calls

4.57/5

Read Reviews (25)

"...Record call info and take notes while you re still on the call...." Sales Cloud Lightning: Lightning Dialer
call recording

4.57/5

Read Reviews (18)

PEER EXPERIENCES
Advertisement with Website, Offline and On Premises

4.43/5

Read Reviews (58)

"...We use three kinds of cookies on our websites: required, functional, and advertising...." Case Study adidas
Engagement Management with Phone Calls and Social Media

4.61/5

Read Reviews (27)

"...Automate intake, record call data, manage lead info, and automate follow-up for a faster turnaround time when it comes to closing new deals. ..." Sales Cloud Lightning: Lightning Dialer
engaging and following up

4.61/5

Read Reviews (16)

engaging with scheduling & cadence

4.61/5

Read Reviews (2)

Sales Call Management with Phone Calls

4.57/5

Read Reviews (25)

"...Record call info and take notes while you re still on the call...." Sales Cloud Lightning: Lightning Dialer
call recording

4.57/5

Read Reviews (18)

29+ more Business Use Cases

Our AI advisor, Wyz, harnessed 543 insights from peers and experts to help you assess how these Lightning Dialer use cases fit your Sales Engagement needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

DeLu Jackson

Vice President

Precision Marketing

We needed to bring new digital capabilities into our company. Salesforce has really helped us scale those capabilities across three crucial areas sales, marketing, and service. All are vital to how we are turning ourselves into a consumer-centric company. Testimonial By DeLu Jackson

Alex Ehrenberg

Member

Innovative Genomics Institute Testing Lab

Salesforce Platform enabled us to build a low-code portal in one day and transform part of the institute. Testimonial By Alex Ehrenberg

Amy Wright

Founder and CEO

Bitty & Beau's Coffee

We really needed to stay connected to our customers, because they mean so much to us, and we want them to continue to feel connected to our small business and our mission. Testimonial By Amy Wright
CUSTOMERS TESTIMONIALS

DeLu Jackson

Vice President

Precision Marketing

We needed to bring new digital capabilities into our company. Salesforce has really helped us scale those capabilities across three crucial areas sales, marketing, and service. All are vital to how we are turning ourselves into a consumer-centric company. Testimonial By DeLu Jackson

Alex Ehrenberg

Member

Innovative Genomics Institute Testing Lab

Salesforce Platform enabled us to build a low-code portal in one day and transform part of the institute. Testimonial By Alex Ehrenberg

Amy Wright

Founder and CEO

Bitty & Beau's Coffee

We really needed to stay connected to our customers, because they mean so much to us, and we want them to continue to feel connected to our small business and our mission. Testimonial By Amy Wright

Case Studies

COMPANY CASE STUDIES
Case Study Toyota

Toyota Financial Services builds a customer engagement platform with hands-on help from Expeditions.

Read More
Case Study adidas

See how adidas stays a step ahead with Salesforce.

Read More
Case Study Brunello Cucinelli

Brunello Cucinelli brings a personal touch to digital commerce.

Read More

Popular Business Setting

for Lightning Dialer

Top Industries

  • Human Resources
  • Marketing and Advertising
  • Publishing

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Lightning Dialer to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Lightning Dialer

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

4.57/5

Read Reviews (30)
Recording

4.39/5

Read Reviews (25)
Predictive intelligence

4.07/5

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Personalization

4.57/5

Read Reviews (30)
Recording

4.39/5

Read Reviews (25)
Predictive intelligence

4.07/5

Read Reviews (6)

IT and Other Capabilities

for Lightning Dialer

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.35/5

Read Reviews (28)
Data Import

4.25/5

Read Reviews (57)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.35/5

Read Reviews (28)
Data Import

4.25/5

Read Reviews (57)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (57)
Email Support

4.11/5

Read Reviews (4)
Chat Support

4.11/5

Read Reviews (4)
Phone Support

3.85/5

Read Reviews (9)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.60/5

Read Reviews (57)
Email Support

4.11/5

Read Reviews (4)
Chat Support

4.11/5

Read Reviews (4)
Phone Support

3.85/5

Read Reviews (9)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (10)
Analytics

4.44/5

Read Reviews (15)
Custom Reports

4.02/5

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.27/5

Read Reviews (10)
Analytics

4.44/5

Read Reviews (15)
Custom Reports

4.02/5

Read Reviews (21)

Failure Risk Guidance Security Report

?

for Lightning Dialer

Overall Risk Meter

Low Medium High

Top Failure Risks for Lightning Dialer

Vendor Profile Details

Company Name

Salesforce

Year Founded

1999

HQ Location

1 Market, San Francisco, CA 94105, US

Employees

10001+

Social

Financials

IPO