Apptio: Use-Cases, Insights and Reviews | 2025 Cuspera

Name: Apptio
Brand: Apptio
Rating: 4.62 (453 reviews)

4.62 5

★ ★ ★ ★ ★ ☆ ☆ ☆ ☆ ☆

Apptio - IT Financial Transparency, Benchmarking and Metrics

AI Powered

Apptio Overview

Apptio connects technology investments to business outcomes. Teams are empowered with agility and insights to deliver customer value.

Use Cases

Customers recommend Forecasting, Competitive Intelligence, Contract Management, as the business use cases that they have been most satisfied with while using Apptio.

Other use cases:

Proposal & Quote Management
Conference Call Management
Collaboration
Engaging And Following Up
Product Marketing
Lead Qualification: Technographic
Helpdesk Management

See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities that customers and associates have achieved using Apptio.

Other priorities:

Enter New Markets Internationally Or Locally
Scale Best Practices
Improve ROI
Improve Visibility
Establish Thought Leadership
Grow Market Share
Enhance Customer Relationships
Increase Sales & Revenue
Build Brand Awareness

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Apptio Use-Cases and Business Priorities: Customer Satisfaction Data

Apptio works with different mediums / channels such as Offline. Phone Calls. Events etc.

Apptio's features include Recording, and Dashboard. and Apptio support capabilities include 24/7 Support, Email Support, Chat Support, etc. also Apptio analytics capabilities include Analytics, and Custom Reports.

Reviews

"...The benchmarking results make it easy to have an informed decision about strategy...." Peer review by US Consumer Goods Company, US Consumer Goods Company

Apptio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Apptio

Top Industries

Insurance
Financial Services
Information Technology and Services

Popular in

Large Enterprise
Mid Market

Apptio is popular in Insurance, Financial Services, and Information Technology And Services and is widely used by Large Enterprise, and Mid Market,

Comprehensive Insights on Apptio Use Cases

How does Apptio facilitate Forecasting?

How can Apptio enhance your Competitive Intelligence process?

What Are the key features of Apptio for Contract Management?

How efficiently Does Apptio manage your Conference Call Management?

13+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Apptio solved their Help Desk needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Case Studies

Retail

CASE STUDY Coles

IBM Cloudability helped Coles automate IT cost attribution. Coles linked costs to general ledger codes in near-real-time as Azure billing data refreshed. This automation improved financial management... for a large, complex company. Coles gained better visibility and control over cloud spending. The solution made IT financial processes faster and more accurate.

Banking

CASE STUDY First Citizens Bank

Apptio helped First Citizens Bank improve IT planning accuracy and agility. The bank needed better tools to understand the value of IT investments. Apptio solutions enabled new cost savings. The bank... can now do the right thing without going over budget. IT finance leaders at the bank praise Apptio for supporting their corporate goals.

Financial Services

CASE STUDY Fannie Mae

Apptio Bill of IT helped Fannie Mae show service costs to application owners and business teams. The TBM service cost model gave clear cost visibility for the first time. Application owners saw the f...ull cost of running their apps. Business leaders understood what they received beyond project budgets. This new view changed how Fannie Mae managed IT spending.

Financial Services

CASE STUDY Freddie Mac

Apptio helped Freddie Mac IT improve communication with business units. The team used TBM to show IT costs and value clearly. Everyone now uses the same language for IT usage, rates, and performance.... This change made it easier to align IT and business goals. The result is better understanding and collaboration between IT and business teams.

CASE STUDY Cimpress

Apptio Cloudability helped Cimpress gain better visibility into their cloud spending. Cimpress needed to identify accurate cloud spend and improve allocation and accountability. The Apptio Cloudabili...ty team worked with Cimpress to address their top use cases and provided actionable steps. Cimpress improved their cloud cost management and accountability with Apptio Cloudability.

Utilities

CASE STUDY Exelon

Apptio helped Exelon gain transparency into IT costs. Exelon needed to manage services across many businesses. Apptio made it easier to organize assets and see costs clearly. This information helped ...Exelon optimize IT and deliver run-rate savings. Leaders at Exelon say this change was transformational for their business.

IBM Apptio Costing Essentials Overview

Peers used Apptio for forecasting and competitive intelligence

Apptio Features

Low
Medium
High

FEATURE	RATINGS AND REVIEWS
AI Powered	3.30/5 ★ Read Reviews (8)
Analytics	4.90/5 ★ Read Reviews (68)
Custom Reports	3.96/5 ★ Read Reviews (69)

CAPABILITIES	RATINGS AND REVIEWS
AI Powered	3.30/5 ★ Read Reviews (8)
Analytics	4.90/5 ★ Read Reviews (68)
Custom Reports	3.96/5 ★ Read Reviews (69)

Apptio Integrations

Apptio integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.07/5 ★

Read Reviews (80)

Data Export

4.06/5 ★

Read Reviews (21)

Software Failure Risk Guidance

for Apptio

Overall Risk Meter

Low Medium High

Top Failure Risks for Apptio

Apptio News

Product 29/06/2025

Kubecost 2.8: Centralized Custom Pricing and a Big Performance Leap with ClickHouse

Apptio has released Kubecost 2.8, introducing centralized custom pricing management and major performance improvements through ClickHouse integration. The update enhances Kubernetes cost monitoring, enabling organizations to optimize cloud spend with faster analytics and more flexible pricing controls.

Product 19/03/2025

Introducing Hybrid IT TCO Impact: IBM Apptios Newest Solution to Manage Your Evolving Hybrid Environment

IBM Apptio introduces Hybrid IT TCO Impact, a new solution to manage hybrid environments, as part of its product offerings.

Product 07/01/2025

Apptio Drives Integration of Cloud Control and ESG - FinTech Magazine

Apptio is enhancing cloud management by integrating environmental, social, and governance (ESG) factors into its solutions.

Product 04/11/2024

IBMs Apptio unit refines AI tool, eyes early 2025 rollout - CFO Dive

IBM's Apptio unit is improving its AI tool for a planned release in early 2025.

Apptio Profile

Company Name

Apptio

Company Website

https://www.apptio.com/

HQ Location

11100 NE 8th Street Suite 600 Bellevue, WA 98004

Employees

501-1000

Social

Financials

SERIES E