Apptio Overview

This is a summary of the comprehensive capabilities and benefits of Apptio based on over 453 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Apptio, belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Apptio is right for your needs? Our Cuspera AI engine can evaluate how Apptio fits your specific business needs, industry, and context. Get your personalized assessment report today.

Apptio supports business activities such as:

  • Forecasting
  • Competitive Intelligence
  • Contract Management
  • Proposal & Quote Management
  • Conference Call Management

Apptio can help you with many business goals, such as Acquire Customers, Improve Efficiency, Enter New Markets Internationally Or Locally, Scale Best Practices, Improve ROI, etc. It can help manage these activities if you use Offline Phone Calls Events etc. for these needs. As a solution, Apptio's capabilities include Recording, and Dashboard.

Apptio Insurance Vertical is its biggest customer base.

Reviews

"...Now, having the rolling forecast availability with Apptio, we have this super powerful tool just to get everybody in the right place...." Peer review by Qian Wang, Senior Manager for IT Finance, Blue Shield of California

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Apptio solved their Help Desk needs. Cuspera uses 453 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Business Priorities

Acquire Customers and Improve Efficiency are the most popular business priorities peers achieved using Apptio.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Scale Best Practices
  • Improve ROI
  • Improve Visibility
  • Establish Thought Leadership
  • Grow Market Share
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Build Brand Awareness
See all business priorities See less business priorities

Use Cases

Peers recommend Forecasting , Competitive Intelligence , Contract Management , as the business use cases that they have been most satisfied while using Apptio.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Forecasting

4.74/5 ★

Read Reviews (14)

"...Now, having the rolling forecast availability with Apptio, we have this super powerful tool just to get everybody in the right place...."
Competitive Intelligence

4.65/5 ★

Read Reviews (7)

"...Also enables "like for like" benchmarking...."
Contract Management

4.10/5 ★

Read Reviews (6)

"...Business management software developer company Apptio has entered into a definitive agreement to be acquired by an affiliate of investment firm Vista Equity Partners...." Apptio acquired by Vista Equity Partners for $1.94 billion
PEER EXPERIENCES
Forecasting

4.74/5 ★

Read Reviews (14)

"...Now, having the rolling forecast availability with Apptio, we have this super powerful tool just to get everybody in the right place...." Peer review by Qian Wang, Senior Manager for IT Finance, Blue Shield of California
Competitive Intelligence

4.65/5 ★

Read Reviews (7)

"...Also enables "like for like" benchmarking...." Peer review by Verified User, Vice-President in Information Technology, Financial Services
Contract Management

4.10/5 ★

Read Reviews (6)

"...Business management software developer company Apptio has entered into a definitive agreement to be acquired by an affiliate of investment firm Vista Equity Partners...." Apptio acquired by Vista Equity Partners for $1.94 billion

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 453 insights from peers and experts to help you assess how these Apptio use cases fit your Help Desk needs.

Popular Business Setting

for Apptio

Top Industries

  • Insurance
  • Financial Services
  • Information Technology and Services

Popular in

  • Large Enterprise
  • Mid Market

Peers used Apptio to Acquire customers and Improve efficiency

Peer and Expert Opinion on Features

for Apptio

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.10/5 ★

Read Reviews (7)
Dashboard

3.27/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Recording

4.10/5 ★

Read Reviews (7)
Dashboard

3.27/5 ★

Read Reviews (6)

IT and Other Capabilities

for Apptio

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.07/5 ★

Read Reviews (80)
Data Export

4.06/5 ★

Read Reviews (21)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.07/5 ★

Read Reviews (80)
Data Export

4.06/5 ★

Read Reviews (21)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (33)
Email Support

4.34/5 ★

Read Reviews (4)
Chat Support

4.34/5 ★

Read Reviews (4)
Phone Support

4.34/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.48/5 ★

Read Reviews (33)
Email Support

4.34/5 ★

Read Reviews (4)
Chat Support

4.34/5 ★

Read Reviews (4)
Phone Support

4.34/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.30/5 ★

Read Reviews (8)
Analytics

4.90/5 ★

Read Reviews (68)
Custom Reports

3.96/5 ★

Read Reviews (69)

Software Failure Risk Guidance

?

for Apptio

Overall Risk Meter

Low Medium High

Top Failure Risks for Apptio

Vendor Profile Details

Company Name

Apptio

Company Website

https://www.apptio.com/

HQ Location

11100 NE 8th Street Suite 600 Bellevue, WA 98004

Employees

501-1000

Social

Financials

SERIES E