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Information Technology and Services Case Studies and Customer Success Stories with Plivo

Jungleworks - Information Technology And Services

Tookan by Jungleworks used Plivo SMS to improve delivery communications. Jungleworks needed reliable SMS for order and driver notifications. Plivo... increased message deliverability by up to 9% over their previous provider. The SMS API enabled real-time updates and number masking for privacy. Jungleworks expanded into new markets easily and reduced messaging costs with Plivo.

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Flight Vector - Information Technology And Services

Plivo SMS API helped Flight Vector improve emergency communication. Before Plivo, Flight Vector used pagers and email, which caused delivery... issues and no message confirmations. With Plivo, they now get delivery and nondelivery reports, making their alerts reliable. Flight Vector sends over 460,000 SMS messages a month without problems. The system is now faster and more efficient for emergency dispatch.

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CallHub - Information Technology And Services

CallHub used Plivo's Voice API to help political campaigns reach voters with digital calling. Before Plivo, campaigns relied on landlines... and spreadsheets, limiting outreach and risking volunteer privacy. Plivo enabled CallHub to offer browser-based calling, power dialers, autodialers, predictive dialers, and patch-through calls in over 190 countries. Volunteers could make up to 100 calls per hour while keeping their numbers private. During the last US midterm elections, CallHub powered over 9 million calls for campaigners.

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Advania - Information Technology And Services

Plivo helped Advania restore SMS notifications for INNA, used by 90% of Icelandic colleges, after a major carrier outage. Advania integrated Plivo’s... SMS API in just two days, replacing outdated local services. Plivo’s API made it easy to switch providers and track message delivery. The new system eliminated message delays and improved service reliability. Advania now uses Plivo for other products, making SMS integration simple and fast.

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Hospitality Case Studies and Customer Success Stories with Plivo

Houst - Hospitality

Plivo's SMS API helps Houst manage guest communication for homesharing. Houst sends automated SMS reminders for payment, verification, check-in, and... reviews. The company uses 4,420 virtual numbers in seven countries. They have sent 427,078 automated messages and received 120,747 SMS messages from customers. Plivo's solution lets Houst identify callers and provide a personal guest experience.

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Financial Services Case Studies and Customer Success Stories with Plivo

Become - Financial Services

Plivo’s Browser SDK powers Become’s web app for browser-based calling. Become needed a way to connect account managers and SMB... customers quickly and reliably. Plivo enabled seamless call routing, improved productivity, and a better customer experience. Over five years, Become handled more than 6 million minutes of high-quality global calls. Plivo’s Opus codec ensured clear audio even on unstable internet, helping Become support SMBs in getting funding.

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Insurance Case Studies and Customer Success Stories with Plivo

MDabroad - Insurance

Plivo’s Zentrunk SIP trunking helped MDabroad fix call quality and high costs for international healthcare support. MDabroad needed reliable, low-latency... calls to connect travelers, providers, and insurers worldwide. Plivo enabled them to route calls efficiently, reduce expenses, and meet strict HIPAA and GDPR security rules. The company saw fewer dropped calls and lower bills. MDabroad now delivers better service and compliance for global medical needs.

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Consumer Services Case Studies and Customer Success Stories with Plivo

Luxer One - Consumer Services

Plivo helped Luxer One improve package delivery notifications with reliable SMS messaging. Luxer One switched from email to SMS to... reach more customers and boost open rates. Their previous SMS provider had delivery failures and high costs. Plivo offered direct carrier relationships, better deliverability, and cost savings at half the price. Integration took less than a day. Luxer One now sends millions of messages monthly with over 99% delivery. Customer satisfaction increased and message reliability improved.

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Marketing and Advertising Case Studies and Customer Success Stories with Plivo

Fastboy Marketing - Marketing And Advertising

Plivo helped Fastboy Marketing improve customer service for its GoCheckin app. Fastboy needed a better way to send millions of... SMS messages each month to salons and their customers. They switched to Plivo for its simple SMS API, easy integration, and pay-as-you-go pricing. Fastboy saw lower monthly costs and saved developer time. The team values Plivo's friendly interface, fast support, and easy-to-use SDK.

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