Bolna
- Information Technology And Services
- Small
India
Bolna uses Plivo to power over 1 million AI-driven voice calls each month. They needed reliable, scalable voice infrastructure for... sales, support, and logistics calls. Plivo delivered 99.9% uptime and handled 10x traffic bursts during peak events. Integration took less than a day, letting Bolna focus on improving their AI agents. With Plivo, Bolna stopped troubleshooting and started growing fast.
Ringg AI
- Information Technology And Services
- Small
Bengaluru, India
Plivo enabled Ringg AI to scale from launch to 8 million monthly voice AI conversations in just one year. Ringg AI relied... on Plivo for 99.99% uptime and sub-500ms latency, ensuring reliable, real-time voice interactions. Plivo's platform supported 10,000 to 100,000 concurrent calls, helping Ringg AI deliver enterprise-grade availability. Pre-built features like noise cancellation and WhatsApp integration reduced integration work. Ringg AI's team focused on AI innovation instead of infrastructure issues, driving rapid growth.
Firstwork
- Information Technology And Services
- Small
India
Firstwork used Plivo to automate AI-powered interviews for frontline hiring. They needed to handle up to 20,000 calls per minute... in multiple languages, including Spanish and Hindi. Other platforms failed under this load, but Plivo delivered 99.95% uptime and zero call drops. This reliability let Firstwork scale quickly and focus on building their product. Plivo’s API and support helped Firstwork meet strict compliance and language needs.
Plivo helped Advania restore SMS notifications for INNA, used by 90% of Icelandic colleges, after a major carrier outage. Advania integrated Plivo’s... SMS API in just two days, replacing outdated local services. Plivo’s API made it easy to switch providers and track message delivery. The new system eliminated message delays and improved service reliability. Advania now uses Plivo for other products, making SMS integration simple and fast.
CallHub used Plivo's Voice API to help political campaigns reach voters with digital calling. Before Plivo, campaigns relied on landlines... and spreadsheets, limiting outreach and risking volunteer privacy. Plivo enabled CallHub to offer browser-based calling, power dialers, autodialers, predictive dialers, and patch-through calls in over 190 countries. Volunteers could make up to 100 calls per hour while keeping their numbers private. During the last US midterm elections, CallHub powered over 9 million calls for campaigners.
Flight Vector
- Information Technology And Services
Plivo SMS API helped Flight Vector improve emergency communication. Before Plivo, Flight Vector used pagers and email, which caused delivery... issues and no message confirmations. With Plivo, they now get delivery and nondelivery reports, making their alerts reliable. Flight Vector sends over 460,000 SMS messages a month without problems. The system is now faster and more efficient for emergency dispatch.
Tookan by Jungleworks used Plivo SMS to improve delivery communications. Jungleworks needed reliable SMS for order and driver notifications. Plivo... increased message deliverability by up to 9% over their previous provider. The SMS API enabled real-time updates and number masking for privacy. Jungleworks expanded into new markets easily and reduced messaging costs with Plivo.
Hospitality Case Studies and Customer Success Stories with Plivo
Houst
- Hospitality
Plivo's SMS API helps Houst manage guest communication for homesharing. Houst sends automated SMS reminders for payment, verification, check-in, and... reviews. The company uses 4,420 virtual numbers in seven countries. They have sent 427,078 automated messages and received 120,747 SMS messages from customers. Plivo's solution lets Houst identify callers and provide a personal guest experience.
Plivo’s Browser SDK powers Become’s web app for browser-based calling. Become needed a way to connect account managers and SMB... customers quickly and reliably. Plivo enabled seamless call routing, improved productivity, and a better customer experience. Over five years, Become handled more than 6 million minutes of high-quality global calls. Plivo’s Opus codec ensured clear audio even on unstable internet, helping Become support SMBs in getting funding.
Food & Beverages Case Studies and Customer Success Stories with Plivo
Amul
- Food & Beverages
- Very Large
Anand, India
Amul used Plivo to launch Sarlaben, a voice AI assistant for 3. 6 million dairy farmers. Farmers call in Gujarati...to get advice on cattle health, feeding, and subsidies. No smartphone or app is needed—just a phone call. Plivo powers reliable, scalable voice calls, reaching even remote villages. Sarlaben is expanding to 20 languages and 20,000 villages, closing the information gap for farmers.
Insurance Case Studies and Customer Success Stories with Plivo
MDabroad
- Insurance
Plivo’s Zentrunk SIP trunking helped MDabroad fix call quality and high costs for international healthcare support. MDabroad needed reliable, low-latency... calls to connect travelers, providers, and insurers worldwide. Plivo enabled them to route calls efficiently, reduce expenses, and meet strict HIPAA and GDPR security rules. The company saw fewer dropped calls and lower bills. MDabroad now delivers better service and compliance for global medical needs.
Legal Services Case Studies and Customer Success Stories with Plivo
Magna Legal Services
- Legal Services
Magna Legal Services used Plivo Voice and SMS APIs to build a custom jury research tool. They needed long, uninterrupted... audio sessions for mock juror research, but their old provider had call time limits that disrupted sessions. Plivo offered reliable audio conferencing, breakout rooms, and secure phone calls. Magna also automated SMS reminders for participants. With Plivo, Magna improved session quality and kept operations smooth.
Plivo helped Luxer One improve package delivery notifications with reliable SMS messaging. Luxer One switched from email to SMS to... reach more customers and boost open rates. Their previous SMS provider had delivery failures and high costs. Plivo offered direct carrier relationships, better deliverability, and cost savings at half the price. Integration took less than a day. Luxer One now sends millions of messages monthly with over 99% delivery. Customer satisfaction increased and message reliability improved.
Plivo helped Fastboy Marketing improve customer service for its GoCheckin app. Fastboy needed a better way to send millions of... SMS messages each month to salons and their customers. They switched to Plivo for its simple SMS API, easy integration, and pay-as-you-go pricing. Fastboy saw lower monthly costs and saved developer time. The team values Plivo's friendly interface, fast support, and easy-to-use SDK.
