Pingdom Overview
This is a summary of the comprehensive capabilities and benefits of Pingdom based on over 2306 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Pingdom, Talkwalker Analytics, Klarity, DBxtra Report, Newsdata.io News API, etc., all belong to a category of solutions that help Reviews and Reputation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Pingdom is right for your needs? Our Cuspera AI engine can evaluate how Pingdom fits your specific business needs, industry, and context. Get your personalized assessment report today.
Pingdom supports business activities such as:
- Communication Management
- Engagement Management
- Social Media Management
- Competitive Intelligence
- Helpdesk Management
Pingdom can help you with many business goals, such as Acquire Customers, Improve Efficiency, Enhance Customer Relationships, Scale Best Practices, Improve Digital And Social Presence, etc. It can help manage these activities if you use Website Social Media Mobile etc. for these needs. As a solution, Pingdom's capabilities include Alerts: Popups & Notifications, Widgets, SEO, etc.
Pingdom Computer Software Vertical is its biggest customer base.
Reviews
"We are mission critical. Our customers depend on us to provide reliable and scalable services 7 x 24 x 365. So, it's important to us to make sure that not only we can measure our system availability, but also our response time around the world. That...'s why we looked to a service like Pingdom who can show us what our user experience is all over the globe. This is one way we show our customers we are enterprise ready. " - Keith Freedman
Cuspera Reviews
21 buyers and buying teams have used Cuspera to assess how well Pingdom solved their Reviews and Reputation needs. Cuspera uses 2306 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Reviews and Reputation needs.
Business Priorities
Acquire Customers and Improve Efficiency are the most popular business priorities peers achieved using Pingdom.
Use Cases
Peers recommend Communication Management , Engagement Management , Social Media Management , as the business use cases that they have been most satisfied while using Pingdom.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Communication Management |
3.99/5 ★ |
"...Chartbeat have a wide customer base ranging from small blogs, e-commerce and applications, all the way up to major news and media publishers both in the US and Europe...." Case Study Chartbeat |
| sending & publishing communications |
3.62/5 ★ |
"...Chartbeat have a wide customer base ranging from small blogs, e-commerce and applications, all the way up to major news and media publishers both in the US and Europe...." Case Study Chartbeat |
| tracking & monitoring communications |
4.51/5 ★ |
"...Pingdom recently added features for real-user monitoring and incident tracking that have made this core functionality less intuitive to setup...." Peer review by Ted White, Sr. Mgr., Information Systems Production Operations, hawkeye Channel by Vistex |
| Engagement Management with Website |
4.57/5 ★ |
"...Keep your audience engaged You need to respond to each comment you receive on your blog post...." Blogging Tips Boosting Your Organic Traffic |
| engaging and following up |
4.39/5 ★ |
"...Keep your audience engaged You need to respond to each comment you receive on your blog post...." Blogging Tips Boosting Your Organic Traffic |
| Social Media Management with Social Media, Mobile, Mobile App, Offline and On Premises |
4.23/5 ★ |
"...Get A Free Consultation Takeaways Creating an effective reputation management strategy is more than setting up social media brand monitoring: It should include all your teams and departments and allow each to use the collected data to improve and expand their work flows. ..." 3 Steps to Create a More Effective Reputation Management Strategy |
| scheduling post to social media |
3.86/5 ★ |
"...Test Social Sharing Functionality Check whether social sharing is in place and that the right platforms and profiles for your specific audience or service are in place...." The Essential Pre-Launch Checklist for WordPress Websites and Blogs |
| engaging on social media |
4.04/5 ★ |
"...Percentage of Administrators Using Technology Social Media Engagement Level of Teaching Innovation (LOTI) or Brightbytes Clarity Survey Data HelpDesk Calls to HelpDesk Per Month Average Handle Time for HelpDesk Average Response Time for Onsite Support Technology Administration or Infrastructure Technology Budget as a Percentage of Total Expense Out-sourced versus In-sourced Services Cost Overview Cost and Quantity of Devices..." Metrics and KPIs Made Easy |
| PEER EXPERIENCES | |
|---|---|
| Communication Management |
3.99/5 ★ |
"...Chartbeat have a wide customer base ranging from small blogs, e-commerce and applications, all the way up to major news and media publishers both in the US and Europe...." Case Study Chartbeat |
|
| sending & publishing communications |
3.99/5 ★ |
| tracking & monitoring communications |
3.99/5 ★ |
| Engagement Management with Website |
4.57/5 ★ |
"...Keep your audience engaged You need to respond to each comment you receive on your blog post...." Blogging Tips Boosting Your Organic Traffic |
|
| engaging and following up |
4.57/5 ★ |
| Social Media Management with Social Media, Mobile, Mobile App, Offline and On Premises |
4.23/5 ★ |
"...Get A Free Consultation Takeaways Creating an effective reputation management strategy is more than setting up social media brand monitoring: It should include all your teams and departments and allow each to use the collected data to improve and expand their work flows. ..." 3 Steps to Create a More Effective Reputation Management Strategy |
|
| scheduling post to social media |
4.23/5 ★ |
| engaging on social media |
4.23/5 ★ |
24+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2306 insights from peers and experts to help you assess how these Pingdom use cases fit your Reviews and Reputation needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We are mission critical. Our customers depend on us to provide reliable and scalable services 7 x 24 x 365. So, it's important to us to make sure that not only we can measure our system availability, but also our response time around the world. That's why we looked to a service like Pingdom who can... show us what our user experience is all over the globe. This is one way we show our customers we are enterprise ready. |
|
We’ve developed a lot of services to monitor Tictail from an internal perspective, and all the components that compound Tictail. And having customers in 110 countries we wanted to be able to provide them with the fastest and best service Testimonial By Siavash Ghorbani |
|
Some of our most uptime critical services are not web sites but rather APIs. It can be complicated to judge if an API is fully operational by just calling one of the API calls. If you are (very) unlucky it can be so that only that API call is working but the rest of the service is down Testimonial By Fredrik Wallenius |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Keith Freedman Senior Site Reliability Engineer Zuora |
We are mission critical. Our customers depend on us to provide reliable and scalable services 7 x 24 x 365. So, it's important to us to make sure that not only we can measure our system availability, but also our response time around the world. That's why we looked to a service like Pingdom who can... show us what our user experience is all over the globe. This is one way we show our customers we are enterprise ready. |
|
Siavash Ghorbani CTO and one of the four founders Tictail |
We’ve developed a lot of services to monitor Tictail from an internal perspective, and all the components that compound Tictail. And having customers in 110 countries we wanted to be able to provide them with the fastest and best service Testimonial By Siavash Ghorbani |
|
Fredrik Wallenius Head of IT & Operations Accedo |
Some of our most uptime critical services are not web sites but rather APIs. It can be complicated to judge if an API is fully operational by just calling one of the API calls. If you are (very) unlucky it can be so that only that API call is working but the rest of the service is down Testimonial By Fredrik Wallenius |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
|
Case Study AccedoRead More |
|
Case Study JobviteRead More |
|
Case Study LiveChatRead More |
Frequently Asked Questions(FAQ)
for Pingdom
What is Pingdom?
What is Pingdom used for?
What are the top features of Pingdom?
Who uses Pingdom?
What are Pingdom alternatives?
Where is Pingdom located?
Popular Business Setting
for Pingdom
Top Industries
- Computer Software
- Retail
- Information Technology and Services
Popular in
- Enterprise
- Mid Market
- Small Business
Peers used Pingdom to Acquire customers and Improve efficiency
Pingdom Alternatives
Peer and Expert Opinion on Features
for Pingdom
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (183) |
| Widgets | Read Reviews (62) |
| SEO | Read Reviews (42) |
| Dashboard | Read Reviews (22) |
| Personalization | Read Reviews (17) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Alerts: popups & Notifications | Read Reviews (183) |
| Widgets | Read Reviews (62) |
| SEO | Read Reviews (42) |
| Dashboard | Read Reviews (22) |
| Personalization | Read Reviews (17) |
IT and Other Capabilities
for Pingdom
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (78) |
| Data Import | Read Reviews (653) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (78) |
| Data Import | Read Reviews (653) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (13) |
| 24/7 Support | Read Reviews (114) |
| Email Support | Read Reviews (13) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (12) |
| Chat Support | Read Reviews (13) |
| 24/7 Support | Read Reviews (114) |
| Email Support | Read Reviews (13) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (268) |
| Custom Reports | Read Reviews (279) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (1) |
| Analytics | Read Reviews (268) |
| Custom Reports | Read Reviews (279) |
Software Failure Risk Guidance
?for Pingdom
Overall Risk Meter
Top Failure Risks for Pingdom
Vendor Profile Details
Company Name
Pingdom
Company Website
https://www.pingdom.com/HQ Location
Austin, Texas 78735, US
Employees
11-50
Social
Financials
M&A
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