Real-World Case Studies and Customer Success Stories with Onesignal

CiNKO used OneSignal to cut activation time by 75%, reducing the average time to first transaction from 14 days to under 4 days. Before OneSignal, CiNKO... relied on Mailchimp and internal tools with limited segmentation. With OneSignal, they shifted to behavior-based messaging and unified their communication channels. The marketing team launched automated onboarding, activation, and feedback journeys. This led to more active users and better retention for their digital wallet app.
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OneSignal helped CiNKO, a Latin American digital wallet, cut activation time by 75%. Users now make their first transaction in... under 4 days, down from 14. CiNKO replaced Mailchimp and internal tools with OneSignal's unified messaging platform. The team uses behavior-based targeting for onboarding, activation, and re-engagement. Push notifications and email journeys drive more deposits and higher retention.
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Bitcoin. com used OneSignal to improve user engagement and messaging. They switched from batch push notifications to targeted, event-based messaging....This change led to a 30% increase in conversions and a 67% boost in email opens. Email reputation and deliverability reached record highs by focusing on active users. Teams saved time and reduced engineering workload with better segmentation and automation.
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Bitcoin. com used OneSignal to improve their crypto wallet app. They replaced Firebase Messaging Cloud with OneSignal to avoid backend...overload and automate notifications. With OneSignal, they saved time, reduced manual work, and empowered non-technical teams to send messages. Transaction attempts rose by 15% and completed transactions by 11% on notification days. In-app messaging also helped educate users and boost feature adoption.
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Seekapa used OneSignal and Amplitude to improve customer engagement and conversions. They saw an 8% increase in lead-to-purchase rates for... online brokers. Trial course registrations for academy brands rose by 25%. Call center alerts achieved a 60% click-through rate, speeding up agent adoption. Automated messaging lifted purchases by up to 20% when call centers were offline. Seekapa now personalizes journeys and integrates CRM actions for better results.
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OneSignal helped Check City fix slow and unreliable push notifications. Their old provider caused delays of up to an hour... and low click rates. With OneSignal, Check City saw a 336% increase in click-through rates, from 0.11% to 0.48%. Push notifications now send instantly, supporting real-time promotions and compliance. Check City can reach 14,000 subscribers as effectively as 80,000 with their previous provider. This improved engagement saves on costly paid ads and boosts conversions.
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Bitcoin. com Wallet used OneSignal to improve app engagement and user education. They replaced Firebase Messaging Cloud with OneSignal to...avoid backend overload and automate notifications. The team saved time with message throttling and consolidated analytics. In-app messaging helped educate users about security and new features. After switching, Bitcoin.com saw a 15% increase in daily transaction attempts and an 11% rise in completed transactions.
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OneSignal helped Buenbit, a cryptocurrency exchange, boost in-app transactions by 30%. The platform used cross-channel messaging to drive product adoption... and incentivize coin swaps. Buenbit improved user onboarding and security with targeted push notifications and email campaigns. After launching a new crypto loan product, 54% of loans were attributed to OneSignal messaging. Integration with Mixpanel allowed Buenbit to track campaign performance and personalize user journeys.
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Taptap Send used OneSignal to scale its messaging strategy across 30+ countries. The team created over 155 unique omnichannel journeys... to engage users through push, in-app, SMS, and email. Automation and personalization helped onboard users and boost engagement. A/B testing within Journeys provided insights for campaign optimization. Taptap Send saw a significant lift in user engagement after implementing OneSignal.
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OneSignal helped b-sharpe automate push notifications, emails, and in-app messages. b-sharpe wanted to stand out in online currency exchange and... boost app usage. They used OneSignal Journeys to reach 3.5k push, 38k email, and 31k SMS subscribers. Messaging channels encouraged more frequent app transactions and promoted offers. The tool's automation and multi-channel support made it easy for b-sharpe to engage and retain customers.
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Cashea used OneSignal to boost user activation by 43% in the first month. The company saw 12% month-over-month growth in... monthly active users with targeted notifications and automated onboarding journeys. Cashea automated campaigns, freeing its development team and letting marketing run campaigns independently. Segmentation and omnichannel messaging helped Cashea send personalized reminders and updates. OneSignal made it easy for Cashea to improve retention and streamline team collaboration.
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OneSignal helped myTV SUPER deliver close to a billion push notifications in a single month. The platform enabled real-time content... alerts, driving millions of user sessions and boosting re-engagement. myTV SUPER integrated OneSignal’s API-native architecture with their CMS for seamless, high-volume delivery. The migration took just five weeks from test to full production. Instant delivery improved retention and daily active user rates.
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OneSignal helped Radio Free Europe boost opt-in rates by 35%. The media organization used OneSignal’s push notifications and in-app messaging... to reach millions of users in 26 languages. Localization features led to a 2.5% average click-through rate. In-app messaging increased user retention by 15%. Radio Free Europe now connects with a global audience more effectively using OneSignal’s engagement platform.
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OneSignal’s WordPress VIP plugin helped USA Today Sports Media Group boost their web push notification opt-in rate by 22%. The team sends... over 12 million notifications each month to keep 50,000 monthly active users engaged. OneSignal enabled fast, targeted updates and re-engagement, bringing 100,000 visitors back to the site monthly. Advanced analytics let the team track which messages drive engagement and sales. USA Today Sports now delivers timely, personalized sports news to over 50 million readers.
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OneSignal helps Future send web push notifications to millions of readers. Before OneSignal, Future did not use push notifications to... connect with their audience. With OneSignal, Future drives more traffic and increases revenue from affiliate marketing. The platform's segmentation and analytics tools help Future send relevant content and track user actions. OneSignal delivers notifications at 1.75 million per second, supporting real-time news delivery. Future uses OneSignal to boost engagement and retention across its publications.
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OneSignal helped Tribune Publishing Company grow web push notification opt-ins to 1 million in 6 months. TPCO used OneSignal’s custom... prompting, segmentation, and data tags to boost opt-in rates. The Chicago Tribune saw subscribers jump from 35,000 to 210,000 in 90 days. TPCO reached its goal of 250,000 web push subscribers across eight sites in just two months. The team found OneSignal easy to set up and use across all their sites.
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OneSignal helped Gedi Digital boost iOS user activations by 80%. The marketing team gained control over messaging, using segmentation and... templates to launch campaigns without developer help. Real-time notifications improved live sports and news updates. Gedi saw a 22% increase in iOS subscribers. The platform enabled better data sharing and campaign personalization.
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InCrowd used OneSignal to power push notifications and in-app messaging for sports organizations. They switched from building their own system... to OneSignal for better scalability and reliability. With OneSignal, InCrowd enabled clients to segment and target fans, send real-time promotions, and personalize digital experiences. Features like geotargeting and intelligent delivery helped boost open rates and in-app purchases. This integration improved fan engagement and increased revenue for InCrowd’s customers.
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Nexstar Digital used OneSignal to send push notifications across 122 local news apps. The company wanted to boost user engagement... and drive return visits. Editorial teams used OneSignal to send breaking news and personalized alerts. The platform's analytics and API integration made campaign management easy. Nexstar Digital improved app monetization by increasing user engagement and retention.
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OneSignal helped Vapronix grow its web push notification subscribers from under 10,000 to over 7 million. The company used segmentation... and frequency capping to boost player engagement. Vapronix achieved a 41.6% average retention rate and cut customer acquisition costs by 30%. A/B testing with OneSignal led to a 26% conversion rate from notifications. These results increased ad revenue and helped Vapronix reach more users worldwide.
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OneSignal helped the National Rugby League achieve a 72% increase in user growth. NRL used OneSignal’s push notifications and in-app... messaging to reach 1 million monthly active users and 1.4 million subscribed users. The NRL improved fan engagement with personalized, timely messages and geolocation targeting. OneSignal’s platform allowed NRL to focus on content strategy instead of building internal tools. The result was more relevant communication and higher retention among rugby fans.
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Rapchat used OneSignal and RevenueCat to boost subscription retention. The integration let Rapchat send personalized messages based on user actions... and payment data. They targeted users with in-app messages, push notifications, and email to drive upgrades and free trial signups. A Black Friday campaign saw an 85% in-app click-through rate. Rapchat now uses layered data to engage users, reduce churn, and grow paid subscriptions.
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OneSignal helped Beach Bum Games boost player retention and re-engagement. The studio saw a 140% increase in paid user reactivation... after 10 days. Click-through rates for quest-related notifications jumped by 250%. Using data tags, they achieved a 650% increase in CTR. Personalized push notifications and in-app messaging drove higher engagement and daily mission completion. Localization features improved campaign effectiveness for a global audience.
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Blue Wizard used OneSignal to boost user retention and engagement for its web-based games. They segmented 2 million subscribers and... sent personalized web push notifications. Automated messages re-engaged players after their first session and targeted both high and low performers. Blue Wizard increased newsletter signups with email capture prompts. The company now plans to expand its messaging strategy to mobile gaming.
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OneSignal Journeys helped Betmate boost conversions and user engagement. Betmate used personalized, omnichannel messaging to drive a 600% increase in... monthly active users. New user deposits rose by 30% and user spending per month jumped 625%. In-app messages led to 30% of targeted users enabling push notifications. Betmate also improved ID verification and referral rates with tailored messaging journeys.
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OneSignal helped OnDemandKorea (ODK) boost user engagement and retention. ODK switched from SendGrid to OneSignal for better email customization and... easier campaign building. They added push notifications, in-app messaging, and SMS to reach more users. With OneSignal, ODK saw a 12% increase in monthly active users. The marketing team used segmentation and automation to target users and win back inactive ones.
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OneSignal helped Evino boost revenue by 12% using push notifications. Evino sent daily and personalized push messages to over 600,000... customers. Push notifications drove 1,800 orders per week and 8% of total revenue. Web push added another 3-5% of monthly revenue. Personalization increased click-through rates by up to 50%.
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OneSignal helped Zenni Optical double both engagement and revenue. Zenni saw a 16% surge in retention and a 2x increase... in user activity after switching from Salesforce Marketing Cloud. Their marketing team used OneSignal to automate onboarding, re-engagement, and retention campaigns across email, SMS, and in-app messaging. Personalized campaigns and A/B testing led to a 33.79% boost in conversions and an 8% rise in in-app purchases. Zenni also achieved a 22% increase in customer lifetime value by promoting their loyalty program through OneSignal Journeys.
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THG used OneSignal to improve customer retention and drive sales. They faced challenges with cost inflation and saturated markets, making... it hard to acquire new customers. THG focused on owned channels like in-app messaging and push notifications to engage users. Their app engagement strategy created exclusivity with offers and product launches. OneSignal helped THG grow their user base and increase return purchases.
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OneSignal helped Sprocket, a marketplace app for bicycles, boost user engagement. Sprocket used onboarding journeys, push notifications, and A/B testing... to reach users worldwide. They reduced churn on Android by 106%. Overall 30-day activity increased by 66%. Purchases rose by 3.6%. Sprocket improved retention and re-engagement with targeted messaging and intelligent delivery.
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Product Hunt used OneSignal to improve user re-engagement. They switched from another vendor after issues with message delivery. With OneSignal,... they combined push notifications and email to double re-engagement rates. Product Hunt used personalized alerts and a unified dashboard to target users on web and mobile. This helped them bring users back when new products launched or when users were mentioned in comments.
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OneSignal helped letgo reactivate over 28,000 dormant users with targeted push notifications. By focusing on users inactive for 7–9 days,... letgo achieved a 4.5x higher click-through rate compared to generic campaigns. Personalized, localized messages and deep linking drove engagement and reduced bounce rates. A 7% CTR on welcome pushes onboarded 1.3 million new users. OneSignal’s self-serve tools let marketers launch campaigns quickly, boosting marketplace activity and trust.
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Kasamba used OneSignal to boost user retention and engagement. Over 40% of Kasamba’s traffic now comes from push notifications. The... company saw a 20% increase in retention after implementing automated and rich push messages. Kasamba re-engaged more than 3 million users with targeted notifications. Templates and customization features made it easy to send effective messages.
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Wink, a social networking app by 9count, used OneSignal to boost user engagement and retention. The team needed reliable push... notifications to help users connect, chat, and stay active. OneSignal made it easy to send onboarding, re-engagement, and VoIP call alerts. Wink used analytics to improve campaigns and segment users by activity. Push notifications encouraged profile completion and helped reduce churn. Wink’s team found OneSignal simple to integrate and valuable for real-time user connections.
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Joe used OneSignal to send targeted push notifications and in-app messages. They switched from complex tools to OneSignal for easier... messaging. The team used segmentation and analytics to send transactional and marketing messages. Joe saw a 30% increase in revenue in the first month. Retention improved by 25% after using OneSignal. The app now reaches 200,000 users with better engagement.
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EatStreet used OneSignal to boost retention for 1. 7 million users. They sent 2-5 push notifications each week to promote...new restaurants and delivery deals. Personalization and segmentation helped EatStreet send relevant messages to diners. A/B testing and automated messages made their campaigns more effective. Minimal engineering support was needed to launch these tactics quickly.
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OneSignal helped FoodHero boost daily revenue by up to 10% with real-time push notifications. The platform enabled FoodHero to recover... up to 10% of abandoned carts each month. Automated onboarding and multilingual messaging improved user retention and engagement. FoodHero used Mixpanel integration for advanced audience segmentation and campaign analysis. Personalized, timely messages kept users informed about new deals and inventory updates. FoodHero scaled its engagement strategy nationwide while maintaining a small, agile team.
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OneSignal helped Carista boost sales by over 30% with targeted push campaigns. Carista used OneSignal to send real-time updates and... sales promotions without needing engineering support. A single push campaign led to a 31% increase in hardware sales and an 85% rise in user reactivations. Another campaign for GM users drove a 19% sales lift and a 77% increase in reactivations. Carista now launches campaigns quickly, aligning with product goals and seasonal needs.
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OneSignal helped Whisker boost mobile app-driven revenue by 20%. Whisker used push notifications, email, and SMS to drive repeat purchases... and cross-sell accessories. The company saw an 11% increase in mobile app sessions and a 4% rise in new mobile push subscription signups. Deep linking and CRM integration improved user targeting and engagement. Whisker unified its marketing and software teams for better mobile marketing results.
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OneSignal helped TAG Heuer boost customer engagement across its connected watch ecosystem. TAG Heuer used targeted push notifications and in-app... messages to guide users and increase retention. Personalized messaging led to a 48% conversion rate, doubling their previous results. App notifications drove 17% of signups for a special edition watch, even though the app was only 5% of the contact base. TAG Heuer kept unsubscribe rates low at 0.8% by sending relevant, timely messages.
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OneSignal helped Beach Bum Games boost player retention and re-engagement. After switching from a legacy solution, they used OneSignal's mobile... push notifications and in-app messaging to target users in a key two-minute window. This led to a 12% CTR for Gin Rummy push notifications, up from under 1%. Data tag segmentation drove 13–20% CTR for short-session users. Paid user reactivation increased by 140% after 10 days. Quest-related notifications saw a 250% CTR, and data tag implementation achieved a 650% CTR.
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OneSignal helps LBC Studios improve user engagement for their mobile game Hempire. LBC Studios saw a drop in open rates... and needed a better way to reach players. They used OneSignal’s push notifications and in-app messaging to send creative, personalized messages. Features like segmentation and data tags let them target users based on behavior and game level. LBC Studios now manages 12 million downloads and 135,000 daily active users, with higher user adoption and reduced churn.
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OneSignal helped Softonic double user engagement and retention. Softonic used OneSignal's API, segmentation, and automated messages to target users. They... switched from Firebase to OneSignal for mobile and web push notifications. Retention increased from 12% to 24%. Click-through rates rose by 50% with Intelligent Delivery and automated messages. Softonic praised OneSignal's support and resources.
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OneSignal helps Stadium Goods boost mobile shopping. Stadium Goods uses OneSignal mobile push notifications to drive conversions and recover revenue... from abandoned carts. The app has 2 million total users and 423,000 monthly active users. OneSignal's segmentation and Intelligent Delivery features help target high-intent prospects and send messages at the best times. Abandoned cart alerts with personalized product details help reduce lost sales. Stadium Goods finds OneSignal easy to use and key for engaging mobile shoppers.
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OneSignal helped YourParkingSpace improve customer engagement with automated, personalized messaging across email, push, SMS, and in-app channels. The company wanted... to increase repeat bookings and retention. With OneSignal Journeys, they boosted campaign net revenue by 1,090%, conversion rate for new users by 700%, and average monthly ROI by 769%. They also saw a 16.5% increase in average order value and a 28% rise in parking locations used. OneSignal's segmentation and analytics reduced spam complaints and improved campaign relevance.
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Betcris used OneSignal to improve user engagement for their online betting platform in Latin America. They needed to reach users... with targeted, real-time messages about sports events. OneSignal helped Betcris send personalized SMS, web push, and email campaigns based on user preferences and location. Betcris used advanced segmentation and localization to tailor messages in different languages and dialects. The solution made it easy for Betcris to automate and manage campaigns, helping them bring users back to their site and increase engagement.
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Curtsy used OneSignal to build a multichannel communication strategy for their mobile-first resale app. They needed a seamless way to... send transactional notifications, so they chose OneSignal for its easy setup and robust features. Curtsy uses mobile push notifications, in-app messaging, and SMS to keep users engaged and informed. The platform helps automate messages for order tracking, shipping alerts, and recommendations. Curtsy saw immediate results in app engagement and revenue after implementing marketing notifications.
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