Higher Logic Thrive Community Overview

Higher-Logic-Online-Community platforms engage members and improve retention. Associations are strengthened through enhanced member interaction.

Use Cases

Customers recommend Engagement Management, Collaboration, Communication Management, as the business use cases that they have been most satisfied with while using Higher Logic Thrive Community.

Other use cases:

  • Enable Mentoring
  • Advertisement
  • Content Sharing
  • Training & Onboarding
  • Customer Feedback Management
  • Sales Call Management
  • Generation Of New Leads
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Business Priorities

Scale Best Practices and Acquire Customers are the most popular business priorities that customers and associates have achieved using Higher Logic Thrive Community.

Other priorities:

  • Increase Sales & Revenue
  • Member Engagement & Retention
  • Establish Thought Leadership
  • Improve Internal Communications
  • Improve Digital And Social Presence
  • Improve Efficiency
  • Improve ROI
  • Enter New Markets Internationally Or Locally
  • Launch New Products
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Higher Logic Thrive Community Use-Cases and Business Priorities: Customer Satisfaction Data

Higher Logic Thrive Community works with different mediums / channels such as E-Mail.

Higher Logic Thrive Community's features include Personalization, Ticketing, Microsites, etc. and Higher Logic Thrive Community support capabilities include Chat Support, AI Powered, 24/7 Support, etc. also Higher Logic Thrive Community analytics capabilities include Analytics, and Custom Reports.

Reviews

"We’ve used technology, including our online community, our learning management system, and our benchmarking database to empower our members, help them do more for themselves, connect with them, and expand services without expanding staff. We’ve turn...ed MTI around." - Tom Morrison

Higher Logic Thrive Community, Zapnito, Bettermode, Socialengine, Forj, etc., all belong to a category of solutions that help Community Management. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Higher Logic Thrive Community

Top Industries

  • Non-Profit Organization Management
  • Education
  • Hospital & Health Care

Popular in

  • Small Business
  • Mid Market
  • Large Enterprise

Higher Logic Thrive Community is popular in Non-Profit Organization Management, Education, and Hospital & Health Care and is widely used by Small Business, Mid Market, and Large Enterprise.

Higher Logic Thrive Community Customer wins, Customer success stories, Case studies

What benefits does Higher Logic Thrive Community offer for Engagement Management?

Why is Higher Logic Thrive Community the best choice for Collaboration?

How does Higher Logic Thrive Community facilitate Communication Management?

Why is Higher Logic Thrive Community the best choice for Enable Mentoring?

11 buyers and buying teams have used Cuspera to assess how well Higher Logic Thrive Community solved their Community Management needs. Cuspera uses 1747 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Community Management needs.

CUSTOMERS TESTIMONIALS
Higher Logic Thrive Community testimonial

Tom Morrison

CEO

Metal Treating Institute

We’ve used technology, including our online community, our learning management system, and our benchmarking database to empower our members, help them do more for themselves, connect with them, and expand services without expanding staff. We’ve turned MTI around. Testimonial By Tom Morrison
Higher Logic Thrive Community testimonial

Kim Fitzsimmons

Chief Marketing and Communications Officer

American Association of Endodontists

Our community is such a good listening tool for the association staff, helping us understand where members’ priorities are. It’s also great tool for introducing us to members who we don’t know much about. It gives our members a forum where they can be heard by the association and other members. Testimonial By Kim Fitzsimmons
Higher Logic Thrive Community testimonial

Elizabeth Moris

Marketing Communications Manager

Regulatory Affairs Professionals Society

Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris
CUSTOMERS TESTIMONIALS
Higher Logic Thrive Community testimonial

Tom Morrison

CEO

Metal Treating Institute

We’ve used technology, including our online community, our learning management system, and our benchmarking database to empower our members, help them do more for themselves, connect with them, and expand services without expanding staff. We’ve turned MTI around. Testimonial By Tom Morrison
Higher Logic Thrive Community testimonial

Kim Fitzsimmons

Chief Marketing and Communications Officer

American Association of Endodontists

Our community is such a good listening tool for the association staff, helping us understand where members’ priorities are. It’s also great tool for introducing us to members who we don’t know much about. It gives our members a forum where they can be heard by the association and other members. Testimonial By Kim Fitzsimmons
Higher Logic Thrive Community testimonial

Elizabeth Moris

Marketing Communications Manager

Regulatory Affairs Professionals Society

Our ideas of listening to our users, connecting the dots between what they need and want, and what we produce—it’s all become a reality. Testimonial By Elizabeth Moris

Alliance of Community Health Plans (ACHP) - Non Profit Organization Management

Higher Logic Thrive helped the Alliance of Community Health Plans (ACHP) improve member engagement and internal efficiency. ACHP used the platform to automate member queries, saving staff time and ma...king it easier for members to connect and share ideas. The upgrade led to a 27% increase in first-time logins and more community activity. Members now find information faster with fewer clicks, and staff can use email analytics to plan better communication. ACHP’s small team manages 26 member companies more efficiently with Higher Logic Thrive.

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Anaplan - Computer Software

Higher Logic Vanilla helped Anaplan rebuild its customer community without needing a developer. Anaplan switched to Vanilla for easy customization, better usability, and cost savings. The new platfor...m made it simple to organize content and highlight key discussions. Anaplan saw a 2x increase in average monthly visits per active member, a 62% rise in page views, and 2.6x faster time to first response. The team can now manage gamification and site updates quickly, improving member engagement and support.

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Australian College of Mental Health Nurses (ACMHN) - Hospital & Health Care

Higher Logic Thrive helped the Australian College of Mental Health Nurses connect members across remote areas. Before, members felt disconnected and missed important updates. The platform created a c...entral hub for real-time conversations and resource sharing. It streamlined communication and reduced manual work. ACMHN now has a more engaged and informed community of mental health nurses.

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Awardco - Information Technology And Services

Higher Logic Vanilla helped Awardco build a customer community. Awardco wanted to let customers share ideas and solutions directly. Their platform is very flexible, so users needed real-world example...s. The new community lets clients connect, ask questions, and find answers from peers and knowledge base articles. Awardco's team found the platform easy to manage and the implementation process smooth.

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Bitdefender - Computer Software

Higher Logic Vanilla helped Bitdefender revive their online community. Before, Bitdefender had low traffic, poor engagement, and slow support. With Higher Logic Vanilla, Bitdefender saw a 78% increas...e in new users and a 121% increase in active users. Support response times dropped from over 12 hours to just 2 hours. Bitdefender used every channel to promote the community and empowered both staff and users to engage. The new community now drives more traffic and helps support teams work better.

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Board - Computer Software

Higher Logic Vanilla helped Board, an enterprise planning platform, grow its online community. Board needed a solution that was easy to manage without developer support. The team chose Higher Logic V...anilla for its flexibility and strong support. After implementation, Board saw 64% growth in total members, a 98% increase in forum posts, and 96% of surveyed members rated their experience as positive. The community now drives engagement and delivers millions in measurable value.

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Frequently Asked Questions(FAQ)

for Higher Logic Thrive Community

What is Higher Logic Thrive Community?

Higher Logic is an ongoing, meaningful interaction with the customers, members, and employees is the foundation for the shared success. It engages the entire audience across every stage of their journey with the powerful online community solution, built for and aligned to the goals.

Higher Logic online communities is a cloud-based engagement platform that boosts customer experience with online communities and marketing automation. It is suited for any business looking to increase customer engagement to drive retention and new revenue. It helps customers to communicate, collaborate and stay in touch with the company. It provides customers access to the knowledgebase. It allows to create customer loyalty, improve customer support and satisfaction. Through this businesses can achieve customer advocacy by word-of-mouth marketing.

It provides custom automated workflows to build on expertise and best practices. Higher logic community supports member interactions at every level and shares ideas to promote the organization’s content and value. It provides advanced analytics that helps to effectively measure conversions and campaign impact.

What is Higher Logic Thrive Community used for?

Higher Logic Thrive Community is a Community Management Software mainly used by its customers to Scale Best Practices and Acquire Customers by Engagement Management, Collaboration and Communication Management .

What are the top features of Higher Logic Thrive Community?

Personalization, Ticketing and Microsites are some of the top features of Higher Logic Thrive Community.

Who uses Higher Logic Thrive Community?

Higher Logic Thrive Community is used by Non-Profit Organization Management, Education and Hospital & Health Care among other industries.

What are Higher Logic Thrive Community alternatives?

Zapnito, Bettermode, Socialengine and Forj are popular alternatives for Higher Logic Thrive Community.

Where is Higher Logic Thrive Community located?

Higher Logic Thrive Community is headquartered at 1919 North Lynn Street, Suite 500 Arlington, VA 22209.
lightning

Peers used Higher Logic Thrive Community for engagement management and collaboration

Higher Logic Thrive Community Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.64/5

Read Reviews (3)
Analytics

3.85/5

Read Reviews (57)
Custom Reports

3.02/5

Read Reviews (204)

Software Failure Risk Guidance

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for Higher Logic Thrive Community

Overall Risk Meter

Low Medium High

Top Failure Risks for Higher Logic Thrive Community

Higher Logic Profile

Company Name

Higher Logic

HQ Location

1919 North Lynn Street, Suite 500 Arlington, VA 22209

Employees

251-500

Social

Financials

PRIVATE