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Salesforce Essentials

4.14 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3026 Reviews)

Salesforce Essentials | Salesforce Essentials was designed and priced with small businesses in mind

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About Salesforce Essentials

Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.

Salesforce Essentials help to obtain data from email, calendar, spreadsheets, phone, chat, social channels, and more to get a view of every customer and the business. It connects with customers for a personalized customer experience and sells faster and smarter with built-in intelligence.

Some of its features include a 360-degree customer view, in-app tutorials, and guided setup, easy customizable view of all sales details, automatically connect multiple support channels, automate repetitive tasks, and many more.

Salesforce Essentials
is used by peers for

Processes

helpdesk management, engagement management, sales document management

Channels

e-mail, e-mail, social media

Capabilities

24/7 Support, Data Import, Email Support

Goals

Build brand awareness, Enhance customer relationships, Increase sales & revenue

Industry

Computer Software, Construction, Retail

Popular Business Setting
for Salesforce Essentials

Top Industries

  • Computer Software
  • Construction
  • Retail

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for Salesforce Essentials

Goals

Build brand awareness, Enhance customer relationships, Increase sales & revenue, are the most popular goals peers achieved using Salesforce Essentials.

Channels

It is the best suited for e-mail, e-mail, social media, channels.

Processes

Salesforce Essentials does well for a wide range of processes. Peers recommend helpdesk management, engagement management, sales document management, as the business processes that they have been most satisfied while using Salesforce Essentials.

Read Reviews of Business Process for Salesforce Essentials

Peers used Salesforce Essentials to Build brand awareness and Enhance customer relationships

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

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Top Failure Risks for Salesforce Essentials

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IT and Other Capabilities
for Salesforce Essentials

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Salesforce
Company Website www.salesforce.com/in/
Year Founded 1999
HQ Location 1 Market, San Francisco, CA 94105, US
Employees 10001+
Social
Financials IPO