Salesforce Essentials

4.14 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(3116 Reviews)

Salesforce Essentials | Salesforce Essentials was designed and priced with small businesses in mind

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About Salesforce Essentials

Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.

Salesforce Essentials help to obtain data from email, calendar, spreadsheets, phone, chat, social channels, and more to get a view of every customer and the business. It connects with customers for a personalized customer experience and sells faster and smarter with built-in intelligence.

Some of its features include a 360-degree customer view, in-app tutorials, and guided setup, easy customizable view of all sales details, automatically connect multiple support channels, automate repetitive tasks, and many more.

Salesforce Essentials
is used by peers for


engagement management, helpdesk management, sales document management


e-mail, e-mail, social media


24/7 Support, Email Support, Data Import


Build brand awareness, Acquire customers, Enhance customer relationships


Computer Software, Construction, Management Consulting

Popular Business Setting
for Salesforce Essentials

Top Industries

  • Computer Software
  • Construction
  • Management Consulting

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peer Recommendations on business needs
for Salesforce Essentials


Build brand awareness, Acquire customers, Enhance customer relationships, are the most popular goals peers achieved using Salesforce Essentials .


It is the best suited for e-mail, e-mail, social media, channels.


Salesforce Essentials does well for a wide range of processes. Peers recommend engagement management, helpdesk management, sales document management, as the business processes that they have been most satisfied while using Salesforce Essentials .

Read Reviews of Business Process for Salesforce Essentials

Peers used Salesforce Essentials to Build brand awareness and Acquire customers

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Failure Risk Guidance Security Report ?

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Overall Risk Meter

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Top Failure Risks for Salesforce Essentials

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IT and Other Capabilities
for Salesforce Essentials

  • Low
  • Medium
  • High

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Vendor Profile Details

Company Name Salesforce
Company Website
Year Founded 1999
HQ Location 1 Market, San Francisco, CA 94105, US
Employees 10001+
Financials IPO