About Salesforce Essentials
Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.
Salesforce Essentials help to obtain data from email, calendar, spreadsheets, phone, chat, social channels, and more to get a view of every customer and the business. It connects with customers for a personalized customer experience and sells faster and smarter with built-in intelligence.
Some of its features include a 360-degree customer view, in-app tutorials, and guided setup, easy customizable view of all sales details, automatically connect multiple support channels, automate repetitive tasks, and many more.
Popular Business Setting
for Salesforce Essentials
Top Industries
- Computer Software
- Construction
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peer Recommendations on business needs
for Salesforce Essentials
Goals
Build brand awareness, Enhance customer relationships, Increase sales & revenue, are the most popular goals peers achieved using Salesforce Essentials.
Channels
It is the best suited for e-mail, e-mail, social media, channels.
Processes
Salesforce Essentials does well for a wide range of processes. Peers recommend helpdesk management, engagement management, sales document management, as the business processes that they have been most satisfied while using Salesforce Essentials.
Read Reviews of Business Process for Salesforce Essentials
Peers used Salesforce Essentials to Build brand awareness and Enhance customer relationships
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IT and Other Capabilities
for Salesforce Essentials
- Low
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- High
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