About Salesforce Essentials
Salesforce Essentials is the vendor's small business plan for its CRM (Sales Cloud) and customer support (Service Cloud) solutions. It is designed for a small sales team to sell smarter and faster with the help of the app's built-in intelligence. It helps to acquire customers and enhance customer relationships.
Salesforce Essentials help to obtain data from email, calendar, spreadsheets, phone, chat, social channels, and more to get a view of every customer and the business. It connects with customers for a personalized customer experience and sells faster and smarter with built-in intelligence.
Some of its features include a 360-degree customer view, in-app tutorials, and guided setup, easy customizable view of all sales details, automatically connect multiple support channels, automate repetitive tasks, and many more.
Popular Business Setting
- Computer Software
- Management Consulting
- Small Business
- Mid Market
Peer Recommendations on business needs
Build brand awareness, Acquire customers, Enhance customer relationships, are the most popular goals peers achieved using Salesforce Essentials .
It is the best suited for e-mail, e-mail, social media, channels.
Salesforce Essentials does well for a wide range of processes. Peers recommend engagement management, helpdesk management, sales document management, as the business processes that they have been most satisfied while using Salesforce Essentials .
Read Reviews of Business Process for Salesforce Essentials
Top Failure Risks for Salesforce Essentials
First 5 Reports are Free
IT and Other Capabilities