Zoom Rooms Overview

This is a summary of the comprehensive capabilities and benefits of Zoom Rooms based on over 64506 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Zoom Rooms, Skype, Google Hangouts, BlueJeans, GoTo Meeting, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Zoom Rooms is right for your needs? Our Cuspera AI engine can evaluate how Zoom Rooms fits your specific business needs, industry, and context. Get your personalized assessment report today.

Zoom Rooms supports business activities such as:

  • Collaboration
  • Conference Call Management
  • Sales Call Management
  • Content Management
  • Attendee Engagement

Zoom Rooms can help you with many business goals, such as Improve Internal Communications, Attract More Attendees, Enhance Customer Relationships, Scale Best Practices, Grow Business, etc. It can help manage these activities if you use Video Offline Trade Shows etc. for these needs. As a solution, Zoom Rooms's capabilities include Recording, Personalization, Alerts: Popups & Notifications, etc.

Zoom Rooms was founded in 2011. Computer Software Vertical is its biggest customer base.

Reviews

"We are able to rent Internet-enabled equipment and loan it out to these families, and we hope to get reimbursed for those costs by the local government. We’re actually spending less on equipment rental than we were on mileage before COVID-19 hit. No...w that we use video, we are more accessible, and we can serve more people, more efficiently, with the same number of employees. " - Scott McGuirk

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Zoom Rooms solved their Webinar and Conferencing needs. Cuspera uses 64506 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.

Business Priorities

Improve Internal Communications and Attract More Attendees are the most popular business priorities peers achieved using Zoom Rooms.

Other priorities:

  • Enhance Customer Relationships
  • Scale Best Practices
  • Grow Business
  • Improve Stakeholder Relations
  • Reach Global Target Audience
  • Improve Digital And Social Presence
  • Launch New Products
  • Grow Market Share
  • Improve Event ROI
  • Establish Thought Leadership
  • Improve Efficiency
  • Customizable Branding
  • Manage Risk
  • Increase Customer Life Time Value
  • Improve Visibility
  • Shorten Ramp Up Time
  • Improve Navigation
  • Improve Brand Engagement
  • Reduce Bounce
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Conference Call Management , Sales Call Management , as the business use cases that they have been most satisfied while using Zoom Rooms.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Offline, Trade Shows and Events

4.46/5 ★

Read Reviews (16392)

"...This is a fabulous feature that I have not seen on any other video conferencing software...."
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5 ★

Read Reviews (4178)

"...It's by far the most simple and user-friendly platform for online meetings and conference calls...."
Sales Call Management with Phone Calls and Video

4.37/5 ★

Read Reviews (2420)

"...AS I Use Google Calendar I also like how the plugin allows me to schedule Zoom meeting from the calendar...."
call recording

4.45/5 ★

Read Reviews (1308)

"...I like that it has everything that you need for conference calls, recordings, and collaboration...."
meeting management

4.37/5 ★

Read Reviews (1061)

"...Anytime we have 4 or more people on a call, we schedule a Zoom meeting...."
call transcription

4.94/5 ★

Read Reviews (31)

"...One of these applications that you can integrate, FireFlies, can automatically record and transcribe your zoom calls so you can easily search across your meetings...."
call searching

4.04/5 ★

Read Reviews (7)

"...Fireflies is an AI assistant that helps you record, transcribe, and search your Zoom calls all in one place...."
call analytics

3.81/5 ★

Read Reviews (6)

"...Screen shares - We love utilizing screen shares for training and analytical calls...."
PEER EXPERIENCES
Collaboration with Video, Offline, Trade Shows and Events

4.46/5 ★

Read Reviews (16392)

"...This is a fabulous feature that I have not seen on any other video conferencing software...." Peer review by Brent Zweifel, Director of Distance Learning, Wentworth Military Academy and College
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.40/5 ★

Read Reviews (4178)

"...It's by far the most simple and user-friendly platform for online meetings and conference calls...." Peer review by Maggie M.
Sales Call Management with Phone Calls and Video

4.37/5 ★

Read Reviews (2420)

"...AS I Use Google Calendar I also like how the plugin allows me to schedule Zoom meeting from the calendar...." Peer review by Vince McConville, Advisor / Director, Consiliosa Ltd
call recording

4.37/5 ★

Read Reviews (1308)

meeting management

4.37/5 ★

Read Reviews (1061)

call transcription

4.37/5 ★

Read Reviews (31)

call searching

4.37/5 ★

Read Reviews (7)

call analytics

4.37/5 ★

Read Reviews (6)

81+ more Business Use Cases

Our AI advisor, Wyz, harnessed 64506 insights from peers and experts to help you assess how these Zoom Rooms use cases fit your Webinar and Conferencing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Scott McGuirk

CEO

South Coast Community Services

We are able to rent Internet-enabled equipment and loan it out to these families, and we hope to get reimbursed for those costs by the local government. We’re actually spending less on equipment rental than we were on mileage before COVID-19 hit. Now that we use video, we are more accessible, and w...e can serve more people, more efficiently, with the same number of employees.

Testimonial By Scott McGuirk

Jean-Pierre Berthet

Chief Digital Officer

SciencesPo

We are using the platform for online learning and courses, but we’re also using it to maintain our connection with the community. Every year we host over 600 debates that are open to the public on campus. Before the pandemic, we were hosting between one and three debates a day. With Zoom Video Webi...nars, we can continue to host these debates online and keep them open to the public.

Testimonial By Jean-Pierre Berthet

Tyler Pollard

Global Manager of Audio Video

Spin Master

Using Neat plus Zoom Rooms when we got back to the office was seamless, and we’ve been able to go back to remote working where necessary without missing a beat. Testimonial By Tyler Pollard
CUSTOMERS TESTIMONIALS

Scott McGuirk

CEO

South Coast Community Services

We are able to rent Internet-enabled equipment and loan it out to these families, and we hope to get reimbursed for those costs by the local government. We’re actually spending less on equipment rental than we were on mileage before COVID-19 hit. Now that we use video, we are more accessible, and w...e can serve more people, more efficiently, with the same number of employees.

Testimonial By Scott McGuirk

Jean-Pierre Berthet

Chief Digital Officer

SciencesPo

We are using the platform for online learning and courses, but we’re also using it to maintain our connection with the community. Every year we host over 600 debates that are open to the public on campus. Before the pandemic, we were hosting between one and three debates a day. With Zoom Video Webi...nars, we can continue to host these debates online and keep them open to the public.

Testimonial By Jean-Pierre Berthet

Tyler Pollard

Global Manager of Audio Video

Spin Master

Using Neat plus Zoom Rooms when we got back to the office was seamless, and we’ve been able to go back to remote working where necessary without missing a beat. Testimonial By Tyler Pollard

Case Studies

COMPANY CASE STUDIES
Case Study Healthie

Healthie Runs Zoom on their Telehealth Platform to Connect Providers to Thousands of Patients

Read More
Case Study Nepris

Nepris Inspires Students Through Zoom

Read More
Case Study Shared_Studios

Shared_Studios Connects the World through Zoom

Read More

Frequently Asked Questions(FAQ)

for Zoom Rooms

What is Zoom Rooms?

Zoom Rooms is a web conferencing software that provides an integrated experience for audio conferencing, wireless screen sharing and video conferencing. Zoom Rooms can be used for room only attendees or remote attendees joining from another room, from their desktop, or from their mobile device.

What is Zoom Rooms used for?

Zoom Rooms is a Webinar and Conferencing Software mainly used by its customers to Improve Internal Communications and Attract More Attendees by Collaboration, Conference Call Management and Sales Call Management .

What are the top features of Zoom Rooms?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of Zoom Rooms.

Who uses Zoom Rooms?

Zoom Rooms is used by Computer Software, Education and Information Technology And Services among other industries.

What are Zoom Rooms alternatives?

Skype, Google Hangouts, BlueJeans and GoTo Meeting are popular alternatives for Zoom Rooms.

Where is Zoom Rooms located?

Zoom Rooms is headquartered at 55 Almaden Boulevard, 6th Floor, San Jose, CA 95113.

Popular Business Setting

for Zoom Rooms

Top Industries

  • Computer Software
  • Education
  • Information Technology and Services

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Zoom Rooms to Improve internal communications and Attract more attendees

Peer and Expert Opinion on Features

for Zoom Rooms

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Recording

4.09/5 ★

Read Reviews (5257)
Personalization

4.00/5 ★

Read Reviews (2700)
Alerts: popups & Notifications

1.81/5 ★

Read Reviews (268)
Widgets

3.14/5 ★

Read Reviews (233)
Live streaming

4.50/5 ★

Read Reviews (144)
FEATURES RATINGS AND REVIEWS
Recording

4.09/5 ★

Read Reviews (5257)
Personalization

4.00/5 ★

Read Reviews (2700)
Alerts: popups & Notifications

1.81/5 ★

Read Reviews (268)
Widgets

3.14/5 ★

Read Reviews (233)
Live streaming

4.50/5 ★

Read Reviews (144)

IT and Other Capabilities

for Zoom Rooms

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (8034)
Data Export

3.80/5 ★

Read Reviews (7985)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

3.99/5 ★

Read Reviews (8034)
Data Export

3.80/5 ★

Read Reviews (7985)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.64/5 ★

Read Reviews (785)
Phone Support

4.36/5 ★

Read Reviews (937)
Email Support

4.16/5 ★

Read Reviews (248)
24/7 Support

3.68/5 ★

Read Reviews (3942)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.64/5 ★

Read Reviews (785)
Phone Support

4.36/5 ★

Read Reviews (937)
Email Support

4.16/5 ★

Read Reviews (248)
24/7 Support

3.68/5 ★

Read Reviews (3942)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (82)
Analytics

3.75/5 ★

Read Reviews (318)
Custom Reports

3.58/5 ★

Read Reviews (1993)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.24/5 ★

Read Reviews (82)
Analytics

3.75/5 ★

Read Reviews (318)
Custom Reports

3.58/5 ★

Read Reviews (1993)

Software Failure Risk Guidance

?

for Zoom Rooms

Overall Risk Meter

Low Medium High

Top Failure Risks for Zoom Rooms

Vendor Profile Details

Company Name

Zoom Video Communications

Company Website

https://zoom.us/

Year Founded

2011

HQ Location

55 Almaden Boulevard, 6th Floor, San Jose, CA 95113

Employees

1001-5000

Social

Financials

SERIES D