RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team t...han we would’ve in the office. Having our work phone, team chat, and video conferencing in the same app made it so easy to collaborate." - Gary Megson

Peer review evidence (same sources as the product rating summary)

"...Ring central helped our small company manage incoming calls and give the apperance of a large corporation...." Peer review by User
"...Web meetings and phone service Simple interface, FAST meeting creation, multiple ways to start a meeting or web conference, very simple UI...." Peer review by Slava K., Computer Software
"...You also can easily transfer calls, add a conference call (3-way calling) and put the phone on DND..." Peer review by Dawn Johnson, Transportation/Trucking/Railroad

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral MVP Customer wins, Customer success stories, Case studies

How can RingCentral MVP optimize your Sales Call Management Workflow?

What solutions does RingCentral MVP provide for Collaboration?

What benefits does RingCentral MVP offer for Conference Call Management?

How can RingCentral MVP enhance your Communication Management process?

Why is RingCentral MVP the best choice for Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
RingCentral MVP testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
RingCentral MVP testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →

Raven Housing Trust - Real Estate - Medium

Redhill, UK

RingCentral Contact Center helped Raven Housing Trust unify its phone systems and improve customer service. The company replaced multiple legacy systems with a single cloud platform. Staff can now ma...nage calls and update phone menus from any device. Integration with Microsoft Dynamics 365 lets agents see customer profiles before answering calls. This led to faster support and better experiences for thousands of residents.

My Benefits, LLC - Professional Services - Small

USA

My Benefits, LLC used RingCentral’s AI Suite and App Gallery to automate call summaries and connect client conversations directly to Salesforce. This ended manual note-taking and eliminated gaps in t...heir CRM. The team now uses AI tools to coach staff and improve client service. They save time and deliver faster, more informed support. The unified platform helps them build on every client interaction, not start from scratch.

Top-tier Canadian hospital - Hospital & Health Care - Large

Canada

RingCX and AI Quality Management helped a top-tier Canadian hospital save 73 hours each day in its medical imaging contact center. The hospital automated patient communications and eliminated data si...los. This led to a 25% reduction in average handle time and a 75% drop in patient call complaints. New hire onboarding time fell by 40%. The hospital improved both staff efficiency and patient experience with RingCentral's solutions.

What's new in RingCentral MVP | Q3 2023 | North America

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Partnership

NICE (TASE:NICE) Could Be 48% Undervalued As RingCentral Deal Expands

NICE and RingCentral have expanded their strategic partnership, including a resale agreement for RingEX and an extended joint agreement for RingCentral Contact Center. This collaboration aims to enhance go-to-market strategies and increase cross-sell opportunities, leveraging both companies' strengths in AI-powered customer engagement and communication platforms.

Partnership

RingCentral's strong Q2 2026 powered by customer growth across several products

RingCentral and NiCE have extended their partnership, with NiCE set to resell RingCentral's UCaaS solution, RingEX, under a new multi-year agreement. They will also continue marketing and selling RingCentral Contact Center, powered by NiCE CXone. This collaboration aims to simplify enterprise communications by offering a single vendor relationship for communications and customer experience solutions.

Partnership

RingCentral (RNG) Taps OpenAI And Expands NiCE Tie Up For Enterprise AI

RingCentral collaborates with OpenAI to integrate AI-native capabilities into its communications and contact center products. Additionally, it expands its partnership with NiCE to integrate and resell unified communications solutions. These initiatives aim to enhance AI integration and broaden enterprise distribution, positioning RingCentral's offerings around AI-led workflows and integrated communications.

Partnership

NiCE and RingCentral Expand Strategic Partnership to Orchestrate the ...

RingCentral and NiCE have expanded their strategic partnership to include a new multi-year agreement. NiCE will now resell RingCentral's UCaaS solution, RingEX, while both companies will continue to market and sell RingCentral Contact Center powered by NiCE CXone. This collaboration aims to enhance AI-powered customer and employee experiences by integrating unified communications and contact center solutions.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO