RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accu...rately track our marketing ROI because we integrated RingCentral with Salesforce" - Mike Bulin

Peer review evidence (same sources as the product rating summary)

"...I like the recorded calls...." Peer review by Randy L
"...The video conferencing performance is among the best I have used...." Peer review by Matthew S., Computer Software
"...We also use RingCentral Video for our internal team meetings and conference calls...." Case Study Eye Associates of Tallahassee

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral MVP Customer wins, Customer success stories, Case studies

What Are the key features of RingCentral MVP for Sales Call Management?

How does RingCentral MVP facilitate Collaboration?

What makes RingCentral MVP ideal for Conference Call Management?

How does RingCentral MVP address your Communication Management Challenges?

How does RingCentral MVP address your Helpdesk Management Challenges?

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes

RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin
RingCentral MVP testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes

RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin
RingCentral MVP testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
RingCentral MVP testimonial

Beth Trejo

Founder and CEO

Chatterkick

In the 10 years since we launched, Chatterkick has grown into an international team. But thanks to these wonderful RingCentral collaboration tools—especially video conferencing—we can still operate as a tight-knit group of social media nerds who support each other, go all out for our clients, and h...ave fun every day.

Testimonial By Beth Trejo
 

New York Mets - Sports - Medium

RingCentral announces new partnership with New York Mets - Telecompaper

New York, USA

RingCentral has secured a contract with the New York Mets to replace their legacy phone system with a cloud-based solution. This deployment will enhance ticket sales, fan engagement, and business com...munications for the MLB team, connecting 800 employees through the RingEX AI-powered platform.

Read on →
 

NiCE

RingCentral (RNG) Could Be 58% Below Fair Value As Earnings Guidance Rises

RingCentral has expanded its multi-year partnership with NiCE, enhancing its communication solutions. This development coincides with RingCentral's strong Q2 results, increased earnings guidance, and... a 67% dividend rise, signaling a strategic shift towards cloud-based and AI-first communication solutions.

Read on →
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Burgers’ Smokehouse - Consumer Services - Small

California, USA

RingCX helped Burgers’ Smokehouse handle a 900% spike in call volume, scaling from 50 to 500 daily calls during the holiday rush. The legacy phone system caused bottlenecks and lacked real-time monit...oring. With RingCX, supervisors gained instant visibility into agent status and could coach staff live. The cloud platform kept operations running smoothly, even during weather disruptions. Burgers’ Smokehouse now resolves more issues in a single call and plans to expand RingCX to more teams.

 

Brothers Services Company - Construction - Small

Baltimore, USA

RingCX and AI Quality Management helped Brothers Services Company move from manual call auditing to automated, data-driven coaching. The company saw a 20% increase in appointments scheduled after swi...tching to RingCentral's cloud communications. Managers gained real-time visibility and could monitor over 6,500 interactions, improving agent performance by 75%. The new system replaced fragmented phone tools and enabled proactive coaching. Brothers Services Company now plans to expand automation and analytics across its operations.

 

Arcium - Information Technology And Services - Small

Switzerland

Arcium used RingCentral Events to host a virtual summit for over 2,300 attendees. They achieved an 83% engagement rate on the main stage. The platform enabled 10 hours of live content with interactiv...e features like Q&A and chat. Arcium replaced costly, limited physical events with a scalable digital venue. This helped them connect a global developer community and boost brand awareness in confidential computing.

What's new in RingCentral MVP | Q3 2023 | North America

Video Thumbnail

Frequently Asked Questions (FAQ)

What buyers ask before choosing RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (47)
Custom Reports

3.69/5 ★

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (47)
Custom Reports

3.69/5 ★

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Product

RingCentral Sees AI Driving Upsell, Growth and Stronger Customer Retention

RingCentral is enhancing its AI-driven customer engagement strategy through a partnership with NiCE. The collaboration involves RingCentral selling NiCE's CXone product and NiCE selling RingCentral's RingEX offering, aiming to provide integrated UCaaS and contact-center-as-a-service solutions. This strategic move targets enterprise customers, leveraging AI to drive upsell opportunities and improve customer retention.

Product

RingCentral Announces Plugin for ChatGPT and MCP Connectors for Claude So Businesses Can Turn Conversations into Actions - 01net

RingCentral has introduced a new plugin for ChatGPT and MCP connectors for Claude, enabling businesses to integrate voice, SMS, and chat data into LLMs. This integration allows businesses to leverage conversation data for improved productivity and task completion. The MCP connectors are available with all paid RingEX plans, enhancing RingCentral's AI-powered customer engagement platform.

Awards

RingCentral Named to Business Insider America's Most Innovative Businesses 2027 List - Yahoo Finance

RingCentral has been named to Business Insider's America's Most Innovative Businesses 2027 list, recognizing its achievements in technology innovation, reputation, impact, and R&D investment. This accolade highlights RingCentral's leadership in AI-powered customer engagement and its commitment to advancing intelligent and personalized customer experiences.

Partnership

Digital Island partners RingCentral to bring agentic voice AI to New Zealand - Telecompaper

RingCentral has partnered with New Zealand's Digital Island to offer its agentic voice AI, unified communications, and customer engagement solutions. Digital Island will design, sell, implement, and support RingCentral's offerings in New Zealand, marking RingCentral's first partnership in the country.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO