RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team t...han we would’ve in the office. Having our work phone, team chat, and video conferencing in the same app made it so easy to collaborate." - Gary Megson

Peer review evidence (same sources as the product rating summary)

"...You don't need to sign up for a third party storage system in order to save your recorded calls...." Peer review by Andrea L, Owner
"...It has also improved my web and video conferences with its easy to use interface...." Peer review by User
"...I like the conference call feature as well and it has come in handy closing deals on several occassionns...." Peer review by Randy L

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

RingCentral MVP Customer wins, Customer success stories, Case studies

Why is RingCentral MVP the best choice for Sales Call Management?

What Are the key features of RingCentral MVP for Collaboration?

What makes RingCentral MVP ideal for Conference Call Management?

What solutions does RingCentral MVP provide for Communication Management?

How does RingCentral MVP facilitate Helpdesk Management?

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
RingCentral MVP testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
RingCentral MVP testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
RingCentral MVP testimonial

Mike Ackroyd

Chief Information Officer

SCM Insurance Services

With RingCentral, we’ve reduced our costs by 50% by removing dormant phone numbers and getting our expenses for toll-free and long-distance charges back under control. That’s delivering significant savings for SCM Insurance Services. Testimonial By Mike Ackroyd
RingCentral MVP testimonial

Joe Deaton

VoIP Engineer

BrightSpring Health Services

None of the other cloud communication solutions even hold a candle to RingCentral. Testimonial By Joe Deaton
 

How New RingCX Partnerships With Cox and Spectrum Could Shape RingCentral's (RNG ...

RingCentral's RingCX platform has been integrated into Cox Business and Spectrum Business contact center offerings, enhancing its AI-powered capabilities. This partnership strengthens RingCentral's p...osition in the contact center market, potentially increasing product adoption and stickiness among service providers and end users.

Read on →
 

Key voice AI use cases across top industries

RingCentral's voice AI agents are transforming customer interactions across industries by enhancing call handling efficiency and reducing operational bottlenecks. In healthcare, real estate, recruiti...ng, and insurance, these AI solutions streamline processes, improve responsiveness, and ensure urgent calls lead to immediate action. Success stories include Axis Integrated Mental Health and Integral Recruiting Services, which achieved significant operational improvements and revenue growth by deploying RingCentral's AI Receptionist.

Read on →
 

Chicago Cubs Call Up RingCentral as Official Cloud-Based Business Communications Partner

RingCentral has been named the official cloud-based business communications partner for the Chicago Cubs. This partnership will enhance fan engagement and employee collaboration using RingCentral's A...I-powered platform. The Cubs will leverage RingEXR for internal collaboration and RingCXR and RingSenseR for AI-driven customer service insights, integrating seamlessly with Microsoft Teams to improve fan experiences and operational efficiency.

Read on →
 

Carroll Media - Marketing And Advertising - Small

Louisville, USA

RingCentral helped Carroll Media save over $1,000 each month by eliminating employee cell phone bills. The platform unified phone, SMS, and video into one app, connecting teams across 12 countries. C...arroll Media reduced unwanted telemarketing calls by 47% using RingCentral’s Interactive Voice Response. Click-to-Dial and analytics features improved team productivity and business intelligence. The solution enabled seamless collaboration for their global workforce.

 

VGM Group - Health, Wellness And Fitness - Medium

Waterloo, USA

RingCentral AI Receptionist helped VGM Group recover 45% of calls that were previously abandoned. The company saved 12 hours each week by using Advanced SMS for automated candidate updates. VGM Group... replaced its outdated on-premise system with a unified RingCentral platform. This improved patient experience and streamlined high-volume contact center workflows. The solution managed over 70,000 calls in six months and eliminated front-desk bottlenecks.

 

VetsinTech - Non Profit Organization Management - Small

San Francisco, USA

VetsinTech used RingCentral Events to host its annual Invasion conference virtually. The platform enabled them to reach over 650 veterans, a 225% increase from their previous in-person event. Attende...es engaged in workshops, networking, and job opportunities with tech employers. More than 73% of participants met with sponsors, and the event received an average NPS of 9.8. The success led VetsinTech to make virtual events a core part of their strategy.

What's new in RingCentral MVP | Q3 2023 | North America

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Frequently Asked Questions(FAQ)

for RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Awards

RingCentral named a Leader in analyst reports, and what that means for the future of customer engagement

RingCentral was recognized as a leader by IDC MarketScape, Omdia Universe, and Metrigy for its communications and customer engagement platforms. These accolades highlight RingCentral's advancements in agentic AI, which enhances customer interactions through tools like AI Receptionist and AI Virtual Assistant. Customers like Cartelligent and Destination Pet have improved lead management and customer satisfaction using RingCentral's AI solutions.

Product

RingCentral: Applied AI Products Are Taking Off

RingCentral is experiencing significant growth in its applied AI products, indicating strong market adoption and demand for its AI-driven solutions.

Financial

RingCentral Q1 Earnings Surpass Estimates, Revenues Increase Y/Y

RingCentral reported Q1 2026 earnings of $1.20 per share, surpassing estimates and reflecting a 20% increase year-over-year. Revenues reached $644 million, up 5.3% from the previous year, driven by strong subscription growth and AI-powered customer engagement offerings. The company raised its 2026 outlook, projecting revenues between $2.62 billion and $2.64 billion.

Financial

Subscriptions power RingCentral 's Q1 revenue and customer ...

RingCentral's Q1 2026 revenue reached $644 million, driven by a 70% increase in its RingCX customer base and significant adoption of AI solutions. The company's AI Receptionist (AIR) and AI Conversation Expert (ACE) products saw substantial customer growth. Additionally, RingCentral announced integrations with Microsoft Teams, Shopify, Calendly, and WhatsApp, enhancing its AI capabilities and expanding cross-channel automation.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO