RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
See all business priorities See less business priorities

RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accu...rately track our marketing ROI because we integrated RingCentral with Salesforce" - Mike Bulin

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral MVP Use Cases

How can RingCentral MVP optimize your Sales Call Management Workflow?

How can RingCentral MVP enhance your Collaboration process?

What solutions does RingCentral MVP provide for Conference Call Management?

What benefits does RingCentral MVP offer for Communication Management?

How efficiently Does RingCentral MVP manage your Helpdesk Management?

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes
RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin
RingCentral MVP testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics
The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic
The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Mike Bulin

VP of Sales and Marketing

redT Homes
RingCentral has been invaluable for creating the efficiencies that are helping us grow. We’ve reduced our tech stack by a third. We now have everyone on the same communications platform. We’re keeping all company leads in-house. And we can more accurately track our marketing ROI because we integrat...ed RingCentral with Salesforce

Testimonial By Mike Bulin
RingCentral MVP testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics
The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic
The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson

Case Studies

Hospital & Health Care

CASE STUDY Heartland Dental

RingCentral's enterprise contact center solution helped Heartland Dental manage inquiries for over 1,400 dental offices nationwide. The challenge was to improve service for a large network of patient... teams. The solution enabled better handling of patient inquiries and improved service quality. Heartland Dental now offers a higher level of service to its patients across the country.

Read more →
Hospital & Health Care

CASE STUDY Easton Dermatology Associates

Easton Dermatology Associates faced challenges with their old phone system, which couldn't handle the growing patient demand. Calls were often misrouted or dropped, leading to a chaotic environment. ...They turned to Chesapeake Telephone Systems for a solution and implemented RingCX. This new system provided true call queues and real-time monitoring, improving agent performance. As a result, patient satisfaction scores increased by 400%, 97% of calls were answered within 2 minutes, and managers saved 25% of their time using the Supervisor Dashboard.

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CASE STUDY SPM Services

SPM Services faced issues with their old contact center, including call drops and limited reporting. They switched to RingCX during a high-traffic period, with a 120% increase in call load. RingCX pr...ovided real-time monitoring and analysis, helping them meet targets. The solution was implemented in three weeks, with no dropped-call issues since. RingCX offers better reporting, real-time call monitoring, and administrative control, improving agent efficiency and client service.

Read more →
Non-Profit Organization Management

CASE STUDY Scratch Foundation

The Scratch Foundation needed a virtual events platform to reach its global community. They faced challenges with language barriers and complex platforms. RingCentral Events provided a solution that ...integrated with their AI translation tools. This allowed them to host the Scratch Conference for 1,300 attendees from over 100 countries. The platform's flexibility and customer support were key benefits.

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CASE STUDY Mastech Digital

Mastech Digital needed a global telecom solution to meet regulatory compliance and improve call quality. They chose RingCentral's RingEX for its global capabilities. The implementation was quick, tak...ing less than 90 days globally and 10 days in India. After switching, they saw a 30% reduction in dropped calls and a 50% cost savings in India. The ease of deployment and ability to self-provision phone numbers were key benefits.

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CASE STUDY KKSCOTT Business Management

KKSCOTT Business Management needed a platform to enhance their global kinesiology events. They chose RingCentral Events for its intuitive design and robust features. This platform allowed them to cre...ate professional virtual and hybrid events, connecting global audiences. The tools provided inclusivity and accessibility, enabling diverse participation. RingCentral's features, like virtual poster sessions and a green room process, transformed traditional event elements. The platform simplified event planning, making it efficient and professional.

Read more →

Video

What's new in RingCentral MVP | Q3 2023 | North America

Video Thumbnail

Frequently Asked Questions(FAQ)

for RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (47)
Custom Reports

3.69/5 ★

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5 ★

Read Reviews (2)
Analytics

4.31/5 ★

Read Reviews (47)
Custom Reports

3.69/5 ★

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Product

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

RingCentral has made its AI-powered omnichannel contact center solution, RingCX, available on the AWS marketplace. This move enables businesses to deploy RingCX more easily within their existing AWS environments, accelerating cloud contact center adoption and enhancing customer experience management across multiple digital channels.

Read more →
Product

CallRail Announces Integration With RingCentral for Small Businesses - CMS Wire

CallRail has launched a new integration with RingCentral, enabling small businesses to connect CallRails call tracking and analytics platform with RingCentrals cloud communications solution. This integration streamlines call data management, enhances customer experience workflows, and supports unified communications for small business users.

Read more →
Financial

RingCentral Announces First Quarter 2025 Results - Yahoo Finance

RingCentral announced its fourth quarter and fiscal year 2024 financial results, highlighting revenue growth and key operational metrics. CEO Vlad Shmunis emphasized strong execution and continued demand for RingCentrals cloud communications solutions.

Read more →
Product

RingCentral unveils flexible pay-per-organiser model for events - IT Brief New Zealand

RingCentral has launched a flexible pay-per-organiser pricing model for its Events platform, aiming to enhance affordability and customer value. The company also received the 2025 Global Customer Value Leadership Award from Frost & Sullivan for its performance and innovation in the web events sector.

Read more →

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Company Website

https://www.ringcentral.com/

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Facebook Linkedin Twitter

Financials

IPO