RingCentral MVP Overview

RingCentral RingEX provides a superior unified communications solution for businesses. This software ensures constant connectivity and efficient communication.

Use Cases

Customers recommend Sales Call Management, Collaboration, Conference Call Management, as the business use cases that they have been most satisfied with while using RingCentral MVP.

Other use cases:

  • Communication Management
  • Helpdesk Management
  • Contact List Management
  • Workflow Management
  • Contract Management
  • Training & Onboarding
  • Social Media Analytics
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Business Priorities

Improve Internal Communications and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using RingCentral MVP.

Other priorities:

  • Acquire Customers
  • Improve Digital And Social Presence
  • Increase Sales & Revenue
  • Improve ROI
  • Improve Efficiency
  • Improve Stakeholder Relations
  • Enter New Markets Internationally Or Locally
  • Manage Risk
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RingCentral MVP Use-Cases and Business Priorities: Customer Satisfaction Data

RingCentral MVP works with different mediums / channels such as Phone Calls. Offline. Video etc.

RingCentral MVP's features include Recording, Personalization, Alerts: Popups & Notifications, etc. and RingCentral MVP support capabilities include Phone Support, AI Powered, Chat Support, etc. also RingCentral MVP analytics capabilities include Analytics, and Custom Reports.

Reviews

"We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it." - Nickolas Carter

RingCentral MVP, Attentive, Alpha Anywhere, Onesignal, Airship, etc., all belong to a category of solutions that help Mobile Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for RingCentral MVP

Top Industries

  • Retail
  • Marketing and Advertising
  • Real Estate

Popular in

  • Small Business
  • Mid Market
  • Enterprise

RingCentral MVP is popular in Retail, Marketing And Advertising, and Real Estate and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on RingCentral MVP Use Cases

How can RingCentral MVP enhance your Sales Call Management process?

What makes RingCentral MVP ideal for Collaboration?

Why is RingCentral MVP the best choice for Conference Call Management?

What Are the key features of RingCentral MVP for Communication Management?

What makes RingCentral MVP ideal for Helpdesk Management?

39+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well RingCentral MVP solved their Mobile Marketing needs. Cuspera uses 4953 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Mobile Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral MVP testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics

The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson
CUSTOMERS TESTIMONIALS
RingCentral MVP testimonial

Nickolas Carter

Director of IT

Logical Position

We use RingCentral Video so often and for so many types of meetings that I’d say it’s helped every aspect of our operations—sales, team collaboration, IT support, training new-hires, you name it. Testimonial By Nickolas Carter
RingCentral MVP testimonial

Brad Candy

Technical Operations Manager

Lush Cosmetics

The feedback from our team for RingCentral has already been hugely positive. There’s a sense of relief that we’ve now moved from the clunkiness of an on-premise system to a next-generation cloud communications solution. Updates that used to take us hours to complete previously can now be done in a ...matter of minutes with RingCentral.

Testimonial By Brad Candy
RingCentral MVP testimonial

Gary Megson

Chief Technology Officer

Hot Topic

The lockdowns could have been a big challenge to our operations, especially for the 500 people in our corporate offices who hadn’t previously worked remotely. But because we had RingCentral, I think we managed to stay even more connected as a team than we would’ve in the office. Having our work pho...ne, team chat, and video conferencing in the same app made it so easy to collaborate.

Testimonial By Gary Megson

Case Studies

Transportation/Trucking/Railroad

CASE STUDY Ryder Systems

RingCentral helped Ryder Systems modernize its communications by moving from old PBX systems to a cloud-based solution. Ryder wanted to improve customer experience and cut telecom costs. With RingCen...tral, Ryder eliminated the need for on-premise PBX hardware and reduced maintenance expenses. The company rolled out RingCentral to over 200 locations in six weeks, handling 30,000 calls a month with zero phone-related failures. Staff now use mobile apps to serve customers better and close more deals.

Hospital & Health Care

CASE STUDY The Doctor

RingEX helped The Doctor, a Los Angeles healthcare practice, cut telecom costs by 67%. The team unified communications, replacing multiple apps with one platform. Staff now coordinate care more effic...iently, boosting overall efficiency by 30%. The solution supports remote and in-office staff, improving patient experience. The Doctor now recommends RingEX to partners and vendors.

Professional Training & Coaching

CASE STUDY The Office Gurus

RingCentral Engage Voice helped The Office Gurus improve call center efficiency and caller experience. They used the platform to quickly set up outsourced teams and meet strict SLAs for clients. With... RingCX, they added omnichannel support, managing all digital channels in one place. The Office Gurus reduced cost per lead for a client by 55.7%, saving $3.2 million annually and increasing qualified leads by 34%. The solution made it easy to implement and scale support operations.

Professional Training & Coaching

CASE STUDY SPM Services

RingCX helped SPM Services improve client experience and save time. The company faced frequent call drops and poor reporting with its old contact center. After switching to RingCX, SPM Services saw a... 120% increase in call load with no dropped calls. The solution was fully implemented in three weeks. Supervisors now use real-time monitoring and detailed reports to improve operations. Agents find the system easier and more efficient, helping the company meet its goals.

Transportation/Trucking/Railroad

CASE STUDY Truck Site

RingEX from RingCentral helped Truck Site improve efficiency by 200%. The company faced call disruptions and lacked Salesforce integration with their old phone system. With RingEX, sales reps can cal...l leads with one click and send real-time info via SMS. The team can switch devices during calls and record every call for training. Customer satisfaction scores doubled. Inventory details and quotes are now delivered in under a minute using RingCentral’s Salesforce integration.

Non-Profit Organization Management

CASE STUDY Scratch Foundation

RingCentral Events helped Scratch Foundation host virtual conferences for a global audience. The platform integrated with their AI-powered translation tool, supporting attendees in over 100 countries.... The 2024 Scratch Conference featured 80 presenters and 1,300 participants. Scratch Foundation used features like Expo Booths, Panels, and Breakout Rooms to create engaging experiences. The team praised RingCentral Events for its flexibility, easy integration, and strong customer support.

Video

What's new in RingCentral MVP | Q3 2023 | North America

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Frequently Asked Questions(FAQ)

for RingCentral MVP

What is RingCentral MVP?

RingCentral MVP is a Message Video Phone global platform that empowers modern mobile and distributed workforces to communicate, collaborate and connect via any mode, any device, and any location. It helps in simplifying the workflows with team messaging, file sharing, task management, unlimited one-click video meetings and integrated phone capabilities.

It helps in organizing projects, topics, and teams in dedicated folders, reducing email clutter. Enable collaboration with customers and partners by inviting participants, making a call or video call while chatting, and also easily send files, pin documents, and connect to the existing tools.

Some of its key benefits include getting the right solution for the right user, easily adding Video Pro and Pro+ licenses in MVP and bringing more users onto a single platform, reducing shadow IT risk, and eliminating application siloes.

What is RingCentral MVP used for?

RingCentral MVP is a Mobile Marketing Software mainly used by its customers to Improve Internal Communications and Enhance Customer Relationships by Sales Call Management, Collaboration and Conference Call Management .

What are the top features of RingCentral MVP?

Recording, Personalization and Alerts: popups & Notifications are some of the top features of RingCentral MVP.

Who uses RingCentral MVP?

RingCentral MVP is used by Retail, Marketing And Advertising and Real Estate among other industries.

What are RingCentral MVP alternatives?

Attentive, Alpha Anywhere, Onesignal and Airship are popular alternatives for RingCentral MVP.

Where is RingCentral MVP located?

RingCentral MVP is headquartered at 20 Davis Drive Belmont, CA 94002, USA.
lightning

Peers used RingCentral MVP for sales call management and collaboration

RingCentral MVP Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.46/5

Read Reviews (2)
Analytics

4.31/5

Read Reviews (47)
Custom Reports

3.69/5

Read Reviews (204)

Software Failure Risk Guidance

?

for RingCentral MVP

Overall Risk Meter

Low Medium High

Top Failure Risks for RingCentral MVP

RingCentral, Inc. News

Product

RingCentral Announces General Availability of AI Receptionist (AIR) - Yahoo Finance

RingCentral has launched the general availability of AI Receptionist (AIR), an AI-powered phone agent that uses generative AI to handle customer calls, answer questions, and transfer callers based on context. Over 2,000 organizations already use AIR. Key features include instant activation, customizable greetings, automated responses, spam call blocking, and intelligent call routing. AIR aims to streamline business communications and enhance customer engagement.

Product

Extend your events, amplify your brand: RingCentral Events Content Hub

RingCentral has introduced the Events Content Hub, a new feature within RingCentral Events. This solution enables organizations to extend the reach of their virtual and hybrid events, amplify brand presence, and engage audiences with branded, on-demand event content. The Events Content Hub supports enterprises and small businesses seeking to maximize event ROI and audience engagement through centralized content management.

Product

Fueling CX-Driven ROI: RingCentral RingCX now available in AWS marketplace

RingCentral has made its AI-powered omnichannel contact center solution, RingCX, available on the AWS marketplace. This move enables businesses to deploy RingCX more easily within their existing AWS environments, accelerating cloud contact center adoption and enhancing customer experience management across multiple digital channels.

Product

CallRail Announces Integration With RingCentral for Small Businesses - CMS Wire

CallRail has launched a new integration with RingCentral, enabling small businesses to connect CallRails call tracking and analytics platform with RingCentrals cloud communications solution. This integration streamlines call data management, enhances customer experience workflows, and supports unified communications for small business users.

RingCentral, Inc. Profile

Company Name

RingCentral, Inc.

Year Founded

2003

HQ Location

20 Davis Drive Belmont, CA 94002, USA

Employees

1001-5000

Social

Financials

IPO