Samesurf Overview

Samesurf enables teams to collaborate in real-time through its cobrowsing technology, which is particularly beneficial for online sales, support, and collaborative tasks. Users can share their screens without downloads, ensuring smooth interactions with clients and colleagues. This tool supports seamless integration into existing enterprise systems, making it adaptable for various business environments. A notable feature is its white-label capability, allowing companies to brand the platform as their own. Samesurf's real-time collaboration fosters immediate client engagement and support, enhancing customer satisfaction and operational efficiency.

Use Cases

Customers recommend Collaboration, Content Sharing, Document Sharing, as the business use cases that they have been most satisfied with while using Samesurf.

Other use cases:

  • Helpdesk Management
  • Conference Call Management
  • Engaging And Following Up
  • White Labeling
  • Training & Onboarding
See all use cases See less use cases

Samesurf Use-Cases and Business Priorities: Customer Satisfaction Data

Samesurf works with different mediums / channels such as Video. Chat. Website etc.

Samesurf's features include Recording. and Samesurf support capabilities include 24/7 Support, Email Support, Phone Support, etc. also Samesurf analytics capabilities include Custom Reports, and Analytics.

Reviews

"...3) Redact sensitive input fields or other screen elements (4) Share offline content..." Peer review

Samesurf, Firmex Virtual Data Room, Bit.ai, Help Lightning, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Samesurf is a versatile platform for real-time visual collaboration, enhancing communication and security. It empowers teams with co-browsing, screen sharing, document review, and integrated audio/video chat.

Popular Business Setting

for Samesurf

Top Industries

  • Entertainment

Popular in

  • Mid Market
  • Small Business

Samesurf is popular in Entertainment, and is widely used by Mid Market, and Small Business,

Samesurf Customer wins, Customer success stories, Case studies

What solutions does Samesurf provide for Collaboration?

What Are the key features of Samesurf for Content Sharing?

What solutions does Samesurf provide for Document Sharing?

34 buyers and buying teams have used Cuspera to assess how well Samesurf solved their Team Collaboration needs. Cuspera uses 329 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Samesurf Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.91/5 ★

Read Reviews (31)
Analytics

4.88/5 ★

Read Reviews (28)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.91/5 ★

Read Reviews (31)
Analytics

4.88/5 ★

Read Reviews (28)

Software Failure Risk Guidance

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for Samesurf

Overall Risk Meter

Low Medium High

Top Failure Risks for Samesurf

Samesurf, Inc News

Product

Samesurfs Patented Security Boundaries for Agentic AI

Samesurf has introduced patented security boundaries for Agentic AI, focusing on secure, isolated execution environments. Their cloud browser technology mitigates risks associated with autonomous AI, such as prompt injection and data exfiltration, by using Remote Browser Isolation and disposable execution environments. This architecture ensures operational continuity, compliance with regulations like GDPR and HIPAA, and provides robust governance and auditability for enterprise-scale AI deployments.

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Product

Samesurf Visual AI Drives High-Fidelity Interactions in Agentic AI Workflows

Samesurf introduces a Visual AI platform that enhances agentic AI workflows by providing high-fidelity, real-time visual context. The platform's patented Cloud Browser architecture bridges the context gap, enabling autonomous systems to operate safely in regulated environments like finance and healthcare. This visual-first approach supports complex task execution, improves operational efficiency, and ensures compliance with standards such as HIPAA and PCI-DSS.

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Product

Samesurf Agentic AI Enables Authenticated Digital Research

Samesurf introduces Agentic AI, a framework enabling authenticated digital research in secure environments. This technology allows AI agents to conduct high-fidelity research by simulating browsing sessions, maintaining compliance, and protecting sensitive information. The patented cloud browser architecture supports real-time collaboration and enhances security through DOM capturing and automated redaction, offering enterprises a competitive edge in data acquisition.

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Product

Samesurf Agentic AI is Revolutionizing Online Support and Sales

Samesurf has introduced Agentic AI, a cloud-based solution revolutionizing online support and sales. The platform leverages newly patented technology to offer a secure, install-free collaborative experience. Key features include a "cloud browser" and "encoder" that enable real-time interaction between human and AI agents, enhancing customer service and sales engagement. This innovation addresses scalability and security challenges, positioning Samesurf as a leader in AI-driven customer interactions.

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Samesurf, Inc Profile

Company Name

Samesurf, Inc

Company Website

//samesurf.com

HQ Location

345 North Maple Drive, Suite 120, Beverly Hills, CA 90210, US

Employees

11-50

Social

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Financials

PRIVATE