Cisco Webex Overview
Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.
Use Cases
Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.
Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.
Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.
Reviews
"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers." - Jerome Rouch-Sirech
Cisco Webex, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Cisco Webex Use Cases
Why is Cisco Webex the best choice for Collaboration?
What benefits does Cisco Webex offer for Conference Call Management?
How does Cisco Webex facilitate Meeting Management?
How does Cisco Webex facilitate Content Management?
How does Cisco Webex facilitate Sales Document Management?
48+ more Business Use Cases
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
|
|
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
Case Studies
Case Study Farm Credit Mid - America
Case Study STANLEY Healthcare
Case Study Bob Mills Furniture
Case Study Burkina Institute of Technology (BIT)
Case Study Clearview Federal Credit Union
Case Study City of Buffalo
Video
Introduction to Cisco Webex
Frequently Asked Questions(FAQ)
for Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Peers used Cisco Webex for collaboration and conference call management
Cisco Webex Competitors
Cisco Webex Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Cisco Webex Integrations
Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Webex
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Cisco Systems, Inc. News
Cisco warns of critical API vulnerabilities in ISE and ISE-PIC
Cisco has identified critical API vulnerabilities in its Identity Services Engine (ISE) and ISE-PIC products. These security flaws could allow unauthorized access or control if left unpatched. Cisco urges enterprise customers to apply security updates immediately to protect network infrastructure and maintain compliance.
ElevenLabs Powers Voice for Ciscos Webex AI Agent, Transforming Customer Support
Cisco has integrated ElevenLabs expressive voice technology into the Webex AI Agent, enhancing customer support with natural, human-like voice interactions. This partnership enables Webex AI Agent to respond to emotional cues and deliver adaptive, engaging experiences for enterprise users, advancing conversational AI in customer service.
Cisco introduces Duo Identity and Access Management to enhance identity protection in the AI era
Cisco has launched Duo Identity and Access Management, a new security solution designed to protect organizations from identity-based cyberattacks. Built on Cisco Duos multifactor authentication, the product offers a security-first approach to identity protection, addressing vulnerabilities in traditional IAM systems. This launch targets the growing threat of identity attacks in the AI era and aims to strengthen enterprise cybersecurity.
Cisco Unveils JARVIS: AI Assistant Transforming Platform Engineering
Ciscos Outshift division has launched JARVIS, an AI-powered assistant for platform engineering. JARVIS uses a conversational interface to automate and simplify complex engineering workflows, aiming to reduce execution time and cognitive load for DevOps and platform teams. This release highlights Ciscos focus on AI-driven solutions in enterprise IT and cybersecurity.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
