Cisco Webex Overview
Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.
Use Cases
Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.
Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.
Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.
Reviews
"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that." - Mike Hincks
Cisco Webex, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Comprehensive Insights on Cisco Webex Use Cases
What Are the key features of Cisco Webex for Collaboration?
What solutions does Cisco Webex provide for Conference Call Management?
How does Cisco Webex address your Meeting Management Challenges?
How can Cisco Webex optimize your Content Management Workflow?
What Are the key features of Cisco Webex for Sales Document Management?
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
|
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
Case Studies
Case Study City of Buffalo
Case Study STANLEY Healthcare
Case Study Clearview Federal Credit Union
Case Study Bob Mills Furniture
Case Study Farm Credit Mid - America
Case Study Burkina Institute of Technology (BIT)
Video
Introduction to Cisco Webex
Frequently Asked Questions(FAQ)
for Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Peers used Cisco Webex for collaboration and conference call management
Cisco Webex Competitors
Cisco Webex Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Cisco Webex Integrations
Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Webex
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Cisco Systems, Inc. News
Cisco Webex gets more agentic AI for collaboration and contact centers
Cisco has announced significant AI enhancements to its Webex Customer Experience portfolio, set for 2026. New features include AI-driven tools for supervisors, deeper integrations with Salesforce and Amazon Lex, and a new Webex AI Quality Management tool. Cisco's vision for "Connected Intelligence" includes AI agents automating tasks, with updates to the Cisco AI Assistant and RoomOS 26, enhancing collaboration and contact center operations.
Cisco Expands Webex Calling with India Data Centres
Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.
Cisco Launches Sovereign Critical Infrastructure for Europe
Cisco launched its Sovereign Critical Infrastructure portfolio for Europe on September 24, 2025. This suite offers on-premises, air-gapped hardware and software to enhance data control and security for European governments and AI enterprises. It complies with EU regulations, promoting digital sovereignty and countering foreign cyber threats. The portfolio includes Cisco's networking gear and advanced software, supporting AI workloads with features like zero-trust security and automated threat detection.
Cisco launches new data platform to support AI development
Cisco launches new data platform to support AI development
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
