Cisco Webex Overview
Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.
Use Cases
Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.
Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.
Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.
Reviews
"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that." - Mike Hincks
Peer review evidence (same sources as the product rating summary)
"...It was easy for our customers to join the call and share our screens with our customers...." Peer review by Kelly MacDonald, Information Technology and Services
"...Voice quality is pretty good during conference calls and setting up meetings is an easy task with this application...." Peer review by PHANEENDRA ALAPATI, Computer Software
"...It also has a simple plugin for outlook that provides timely reminders for all scheduled meetings...." Peer review by Mukesh, Refinitiv Inc
Cisco Webex, Livestorm Webinar, YouCanBook.me, Crowdcast, Pexip, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Cisco Webex Customer wins, Customer success stories, Case studies
What Are the key features of Cisco Webex for Collaboration?
What benefits does Cisco Webex offer for Conference Call Management?
What benefits does Cisco Webex offer for Meeting Management?
How does Cisco Webex address your Content Management Challenges?
How can Cisco Webex optimize your Sales Document Management Workflow?
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
|
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
Introduction to Cisco Webex
Frequently Asked Questions(FAQ)
for Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Peers used Cisco Webex for collaboration and conference call management
Cisco Webex Competitors
Cisco Webex Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Cisco Webex Integrations
Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Webex
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Cisco Systems, Inc. News
Cisco Patches CVSS 10.0 Secure Workload REST API Flaw Enabling Data Access
Cisco has released patches for a critical security flaw in its Secure Workload software, identified as CVE-2026-20223 with a CVSS score of 10.0. This vulnerability could allow unauthorized access to sensitive data via REST API endpoints. The issue affects both SaaS and on-premise deployments and has been fixed in specific software releases.
New Cisco DoS flaw requires manual reboot to revive devices
Cisco has released security updates to address a high-severity denial-of-service (DoS) vulnerability in its Crosswork Network Controller (CNC) and Network Services Orchestrator (NSO), identified as CVE-2026-20188. This flaw, resulting from inadequate rate limiting, allows remote attackers to crash systems, requiring a manual reboot for recovery. Cisco advises upgrading to fixed software versions to mitigate the risk.
Cisco Debuts Model Provenance Kit to Audit Third-Party AI Models
Cisco has launched the Model Provenance Kit, an open-source tool to help enterprises audit third-party AI models before deployment. This Python-based command line interface enables users to trace model origins and verify their characteristics, addressing supply chain risks in AI ecosystems. The kit aims to improve AI governance by providing a way to validate models using technical indicators rather than relying on developer claims.
Cisco grabs Astrix to secure AI agents
Cisco plans to acquire Astrix Security to enhance its AI agent security capabilities. Astrix's platform specializes in securing AI agents and non-human identities, which will be integrated into Cisco's Identity Intelligence and Secure Access portfolios. This acquisition aims to improve visibility, governance, and threat response for AI agents, addressing a critical gap in security models.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
