Cisco Webex Overview
Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.
Use Cases
Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.
Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.
Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.
Reviews
"When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that." - Mike Hincks
Peer review evidence (same sources as the product rating summary)
"...WebEx Meetings has all the bells and whistles you could look for in web-based conference software...." Peer review by Anonymous Reviewer, Marketing and Advertising
"...I like that I can use it for a conference call or a video call...." Peer review by Donna Andrews, Insurance
"...video!. Easy to schedule and conduct meetings using video and screen sharing...." Peer review by Anonymous Reviewer, Retail
Cisco Webex, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Cisco Webex Customer wins, Customer success stories, Case studies
What solutions does Cisco Webex provide for Collaboration?
How does Cisco Webex address your Conference Call Management Challenges?
What solutions does Cisco Webex provide for Meeting Management?
What Are the key features of Cisco Webex for Content Management?
What benefits does Cisco Webex offer for Sales Document Management?
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
|
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
Salesforce - Technology - Very Large
Zacks Investment Ideas feature highlights: Salesforce, Cisco, Dell, Uber and Robinhood
Introduction to Cisco Webex
Frequently Asked Questions (FAQ)
What buyers ask before choosing Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Peers used Cisco Webex for collaboration and conference call management
Cisco Webex Competitors
Cisco Webex Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Cisco Webex Integrations
Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Webex
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Cisco Systems, Inc. News
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Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.
Cisco (CSCO) Leans on Splunk to Broaden Its Share of Enterprise AI Spending. It Faces a Big Test
Cisco introduced the Cisco AI POD for Splunk, integrating Cisco infrastructure with Splunk's AI capabilities, allowing enterprises to self-host AI models. This integration aims to enhance AI infrastructure management and security, expanding Cisco's role in AI spending beyond hardware sales. The company also partnered with AWS to develop Splunk-centered security products for AI-driven threats.
Cisco drops another exploited zero-day, this time a perfect 10
Cisco disclosed a critical zero-day vulnerability (CVE-2026-76460) in its Identity Services Engine (ISE) and ISE Passive Identity Connector (ISE-PIC), scoring a perfect 10 on the CVSS scale. The flaw allows unauthenticated remote attackers to execute commands with root privileges. Cisco urges immediate patching, as active exploitation is underway. Permanent fixes are available in specific ISE patches.
Cisco hit by max severity zero-day exploit targeting Identity Services Engine, so its time to patch up
Cisco has addressed a critical vulnerability (CVE-2026-76460) in its Identity Services Engine (ISE), which allowed unauthenticated API access. The flaw, actively exploited, necessitates immediate patching as no workarounds exist. The US CISA has mandated federal agencies to patch or disable ISE by September 19, 2026. Cisco advises monitoring for suspicious activity and re-imaging compromised nodes.
Cisco Systems, Inc. Profile
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