Cisco Webex Overview
This is a summary of the comprehensive capabilities and benefits of Cisco Webex based on over 13085 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Cisco Webex, BlueJeans, Zoom Meetings, Zoom Video Webinar, GoTo Meeting, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Cisco Webex is right for your needs? Our Cuspera AI engine can evaluate how Cisco Webex fits your specific business needs, industry, and context. Get your personalized assessment report today.
Cisco Webex supports business activities such as:
- Collaboration
- Conference Call Management
- Meeting Management
- Content Management
- Sales Document Management
Cisco Webex can help you with many business goals, such as Attract More Attendees, Improve Internal Communications, Enhance Customer Relationships, Scale Best Practices, Launch New Products, etc. It can help manage these activities if you use Video Offline Events etc. for these needs. As a solution, Cisco Webex's capabilities include Recording, Personalization, Widgets, etc.
Cisco Webex was founded in 1984. Information Technology and Services Vertical is its biggest customer base.
Reviews
"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. " - Jerome Rouch-Sirech
Cuspera Reviews
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities peers achieved using Cisco Webex.
Use Cases
Peers recommend Collaboration , Conference Call Management , Meeting Management , as the business use cases that they have been most satisfied while using Cisco Webex.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Collaboration with Video and Offline |
4.42/5 ★ |
"...I love the integration with video, audio, and screen sharing when having a meeting...." Peer review by Jay Phillips, Computer & Network Security |
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.47/5 ★ |
"...I like that this makes it very simple to have a meeting or conference call through the program...." Peer review by Christina, Greater Cincinnati Behavioral Health Services |
| Meeting Management |
4.57/5 ★ |
"...It also has a simple plugin for outlook that provides timely reminders for all scheduled meetings...." Peer review by Mukesh, Refinitiv Inc |
| PEER EXPERIENCES | |
|---|---|
| Collaboration with Video and Offline |
4.42/5 ★ |
"...I love the integration with video, audio, and screen sharing when having a meeting...." Peer review by Jay Phillips, Computer & Network Security |
|
| Conference Call Management with Offline, Events, Trade Shows and Phone Calls |
4.47/5 ★ |
"...I like that this makes it very simple to have a meeting or conference call through the program...." Peer review by Christina, Greater Cincinnati Behavioral Health Services |
|
| Meeting Management |
4.57/5 ★ |
"...It also has a simple plugin for outlook that provides timely reminders for all scheduled meetings...." Peer review by Mukesh, Refinitiv Inc |
|
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 13085 insights from peers and experts to help you assess how these Cisco Webex use cases fit your Webinar and Conferencing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
|
|
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
Frequently Asked Questions(FAQ)
for Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Peers used Cisco Webex to Attract more attendees and Improve internal communications
Cisco Webex Alternatives
Peer and Expert Opinion on Features
for Cisco Webex
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (792) |
| Personalization | Read Reviews (430) |
| Widgets | Read Reviews (134) |
| Alerts: popups & Notifications | Read Reviews (40) |
| Feedback surveys | Read Reviews (30) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Recording | Read Reviews (792) |
| Personalization | Read Reviews (430) |
| Widgets | Read Reviews (134) |
| Alerts: popups & Notifications | Read Reviews (40) |
| Feedback surveys | Read Reviews (30) |
IT and Other Capabilities
for Cisco Webex
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1330) |
| Data Export | Read Reviews (1261) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (1330) |
| Data Export | Read Reviews (1261) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (87) |
| Email Support | Read Reviews (45) |
| Phone Support | Read Reviews (259) |
| 24/7 Support | Read Reviews (1102) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (87) |
| Email Support | Read Reviews (45) |
| Phone Support | Read Reviews (259) |
| 24/7 Support | Read Reviews (1102) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Vendor Profile Details
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
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