Cisco Webex Overview
Cisco-Webex offers industry-leading video conferencing, calling, and contact center solutions. Webex fuels hybrid work for businesses of all sizes.
Use Cases
Customers recommend Collaboration, Conference Call Management, Meeting Management, as the business use cases that they have been most satisfied with while using Cisco Webex.
Business Priorities
Attract More Attendees and Improve Internal Communications are the most popular business priorities that customers and associates have achieved using Cisco Webex.
Cisco Webex Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Webex works with different mediums / channels such as Video. Offline. Events etc.
Cisco Webex's features include Recording, Personalization, Widgets, etc. and Cisco Webex support capabilities include Chat Support, AI Powered, Email Support, etc. also Cisco Webex analytics capabilities include Analytics, and Custom Reports.
Reviews
"The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers." - Jerome Rouch-Sirech
Peer review evidence (same sources as the product rating summary)
"...My previous companies did many "town halls" in other locations along with large-scale conference call presentations...." Peer review by Sherry Fox, Education
"...The software is incredibly easy to use if you are just using it for conference calls...." Peer review by Anonymous Reviewer, Computer Software
"...The Outlook plugin makes it easy to schedule a meeting without going into another platform...." Peer review by Anonymous Reviewer, Computer Software
Cisco Webex, Demio, BigMarker Webinars, Livestorm Webinar, YouCanBook.me, etc., all belong to a category of solutions that help Webinar and Conferencing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Webex
Top Industries
- Information Technology and Services
- Computer Software
- Education
Popular in
- Large Enterprise
- Enterprise
- Mid Market
Cisco Webex is popular in Information Technology And Services, Computer Software, and Education and is widely used by Large Enterprise, Enterprise, and Mid Market.
Cisco Webex Customer wins, Customer success stories, Case studies
How can Cisco Webex enhance your Collaboration process?
What Are the key features of Cisco Webex for Conference Call Management?
What Are the key features of Cisco Webex for Meeting Management?
How can Cisco Webex enhance your Content Management process?
How can Cisco Webex enhance your Sales Document Management process?
10 buyers and buying teams have used Cuspera to assess how well Cisco Webex solved their Webinar and Conferencing needs. Cuspera uses 13085 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Webinar and Conferencing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
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When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Jerome Rouch-Sirech Head of Retail PUMA |
The platform allows us to fine tune our training programs and operations, based on the qualitative feedback left by the customers. Testimonial By Jerome Rouch-Sirech |
|
Mike Hincks Director of IT Infrastructure Vivint Solar |
When coronavirus hit, Webex Contact Center allowed us to get our employees working from home and get them working effectively. With everyone working from home, we haven't really skipped a beat and Cisco technologies have allowed us to do that. Testimonial By Mike Hincks |
CDW - IT Services - Very Large
Expanded CDW Services Help Customers Operationalize Cisco's Cloud ...
Introduction to Cisco Webex
Frequently Asked Questions (FAQ)
What buyers ask before choosing Cisco Webex
What is Cisco Webex used for?
What are the top features of Cisco Webex?
Who uses Cisco Webex?
What are Cisco Webex alternatives?
Where is Cisco Webex located?
Cisco Webex Competitors
Cisco Webex Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (26) |
| Analytics | Read Reviews (93) |
| Custom Reports | Read Reviews (383) |
Cisco Webex Integrations
Cisco Webex integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Webex
Software Failure Risk Guidance
?for Cisco Webex
Overall Risk Meter
Top Failure Risks for Cisco Webex
Cisco Systems, Inc. News
Cisco expands AI infrastructure with Supermicro compute
Cisco has expanded its AI infrastructure by integrating Supermicro's high-density, rack-scale GPU systems with its networking solutions. This collaboration targets enterprise and sovereign cloud deployments, supporting large AI workloads. The infrastructure will be available from October 2026, featuring Nvidia platforms and Cisco's networking technology to enhance AI training and inference capabilities.
Exclusive: Cisco expands Nvidia partnership for AI data center boom
Cisco and Supermicro are expanding their partnership to enhance AI data center infrastructure. They will integrate high-density, liquid- and air-cooled computing systems into Cisco's Secure AI Factory with Nvidia. This collaboration aims to offer pre-validated systems that simplify the deployment of massive GPU clusters, supporting Nvidia's next-generation platforms.
Cisco: How Responsible AI Is Changing the Way Organizations Assess Humanitarian Needs
Cisco and Kobo are collaborating to enhance KoboToolbox with AI features for humanitarian data collection. This partnership focuses on responsible AI to improve survey design and data processing in crisis settings. The AI-assisted tools aim to expedite data collection while maintaining ethical standards, demonstrated in recent deployments in the Middle East and Mozambique.
Cisco Products Multiple Vulnerabilities
Cisco has identified multiple high-risk vulnerabilities in its products, including Cisco Secure Endpoint Connector and Cisco Secure Firewall ASA Software. These vulnerabilities could lead to denial of service and information disclosure. CVE-2026-20349 is actively exploited. Cisco advises applying the issued fixes to mitigate risks.
Cisco Systems, Inc. Profile
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