Cisco Jabber Overview
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Use Cases
Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.
Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.
Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.
Reviews
"Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works." - Scott Sylliaasen
Peer review evidence (same sources as the product rating summary)
"...Cisco Jabber is an instant communication product that can perform various functions like Voice Message, calling, screen sharing etc...." Peer review by Shabira B, Project Manager, Computer Software
"...We have many calls to track and this makes it much easier...." Peer review by Kevin S, Professional Services Recruiter, Automotive
"...This tool has a great ability to let colleagues contact other colleagues over chat, phone call, conference...." Peer review by Shreyans C, Scrum Master
Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.
Cisco Jabber Customer wins, Customer success stories, Case studies
What makes Cisco Jabber ideal for Collaboration?
What Are the key features of Cisco Jabber for Communication Management?
How does Cisco Jabber address your Conference Call Management Challenges?
What benefits does Cisco Jabber offer for Helpdesk Management?
Why is Cisco Jabber the best choice for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
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Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
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Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
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Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt |
| CUSTOMERS | TESTIMONIALS |
|---|---|
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Scott Sylliaasen Director of IT Operations Midco |
Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
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Joe West PhD, Professor UNC Pembroke |
Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
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Derek Westervelt Technical Executive Producer The Ellen DeGeneres Show |
Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt |
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Frequently Asked Questions (FAQ)
What buyers ask before choosing Cisco Jabber
What is Cisco Jabber?
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
What is Cisco Jabber used for?
What are the top features of Cisco Jabber?
Who uses Cisco Jabber?
What are Cisco Jabber alternatives?
Where is Cisco Jabber located?
Peers used Cisco Jabber for collaboration and communication management
Cisco Jabber Competitors
Cisco Jabber Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
Cisco Jabber Integrations
Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Jabber
Software Failure Risk Guidance
?for Cisco Jabber
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Cisco Systems, Inc. News
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Cisco is experiencing renewed relevance as its networking hardware, including routers and switches, becomes integral to AI infrastructure and data center connectivity. The company's shift to support cloud providers and invest in optical technologies has positioned it as a key player in the AI buildout, supplementing its core business growth.
Cisco (CSCO) Leans on Splunk to Broaden Its Share of Enterprise AI Spending. It Faces a Big Test
Cisco introduced the Cisco AI POD for Splunk, integrating Cisco infrastructure with Splunk's AI capabilities, allowing enterprises to self-host AI models. This integration aims to enhance AI infrastructure management and security, expanding Cisco's role in AI spending beyond hardware sales. The company also partnered with AWS to develop Splunk-centered security products for AI-driven threats.
Cisco drops another exploited zero-day, this time a perfect 10
Cisco disclosed a critical zero-day vulnerability (CVE-2026-76460) in its Identity Services Engine (ISE) and ISE Passive Identity Connector (ISE-PIC), scoring a perfect 10 on the CVSS scale. The flaw allows unauthenticated remote attackers to execute commands with root privileges. Cisco urges immediate patching, as active exploitation is underway. Permanent fixes are available in specific ISE patches.
Cisco hit by max severity zero-day exploit targeting Identity Services Engine, so its time to patch up
Cisco has addressed a critical vulnerability (CVE-2026-76460) in its Identity Services Engine (ISE), which allowed unauthenticated API access. The flaw, actively exploited, necessitates immediate patching as no workarounds exist. The US CISA has mandated federal agencies to patch or disable ISE by September 19, 2026. Cisco advises monitoring for suspicious activity and re-imaging compromised nodes.
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