About Cisco Jabber
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
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Reviews - Customer Testimonials
Joe West
PhD, Professor
UNC Pembroke
Joe West
PhD, Professor
UNC Pembroke
Ida Furnes Breivik
Client Services Manager
IBM Norway
Ida Furnes Breivik
Client Services Manager
IBM Norway
Scott Sylliaasen
Director of IT Operations
Midco
Scott Sylliaasen
Director of IT Operations
Midco
Reviews - Case Studies
Peer and Expert Opinions
for
Cisco Jabber
Goals
Improve internal communications and Improve efficiency are the most popular goals peers achieved using Cisco Jabber .
Channels
It is the best suited for phone calls, chat, offline, channels.
Processes
Peers recommend collaboration, communication management, helpdesk management, as the business processes that they have been most satisfied while using Cisco Jabber .
Read Peer and Expert Experience for Business Use Cases
Collaboration With Phone calls and Video and Chat and Offline
Communication management With E mail and Phone calls
Sending & publishing communications With E mail and Phone calls and Chat
Tracking & monitoring communications With Phone calls
Helpdesk management With Phone calls
Sales call management With Phone calls
Meeting management With Phone calls
Call recording With Phone calls
Call searching With Phone calls
Contact list management With Phone calls and Chat
Creating contact list With Chat and Phone calls
Contacts history With Offline and Chat and Events and Trade shows and Phone calls
Content management With Phone calls and Video and Offline and Chat
Content sharing With Phone calls and Video and Offline and Chat
Sales document management With Phone calls and Video and Offline and Chat
Document sharing With Phone calls and Video and Offline and Chat
Contract management
Engagement management With Phone calls and Offline
Engaging and following up With Phone calls and Offline and Events and Trade shows
Advertisement With Website and Video and Phone calls
Training & onboarding With Mobile and Chat
Workflow management With Chat and E mail and Phone calls
Business development With Chat and Phone calls
Groups management With Chat and E mail
Knowledge management With Phone calls
Trade show marketing With Chat and Phone calls
Revenue cycle management With Phone calls and Chat
Rating and review management With Offline and Website and Phone calls and Events and Trade shows
Product marketing With Offline and Promotions and Phone calls and Events and Trade shows
Conversion management
Lead management With Chat
Telemarketing With Phone calls
Campaign management With Video
Customer case management
Generation of new leads With Phone calls
Popular Business Setting
for
Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Peers used Cisco Jabber to Improve internal communications and Improve efficiency
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IT and Other Capabilities
for
Cisco Jabber
- Low
- Medium
- High
data
Data Export
Data Import
Support
24/7 Support
Phone Support
Email Support
Chat Support
Other
Failure Risk Guidance Security Report ?
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Vendor Profile Details
