Cisco Jabber Overview
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Use Cases
Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.
Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.
Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.
Reviews
"We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe." - Kevin Rice
Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.
Comprehensive Insights on Cisco Jabber Use Cases
How can Cisco Jabber enhance your Collaboration process?
How does Cisco Jabber facilitate Communication Management?
What benefits does Cisco Jabber offer for Conference Call Management?
How does Cisco Jabber facilitate Helpdesk Management?
How efficiently Does Cisco Jabber manage your Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
|
|
I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
|
|
Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kevin Rice Enterprise Architect, Voice and Video Engineering A.T. Kearney |
We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
|
Ida Furnes Breivik Client Services Manager IBM Norway |
I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
|
Scott Sylliaasen Director of IT Operations Midco |
Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
Case Studies
Case Study University of Virginia Health System
Case Study STANLEY Healthcare
Case Study Medibus
Case Study City of Buffalo
Case Study Medibus
Case Study A.T. Kearney
Frequently Asked Questions(FAQ)
for Cisco Jabber
What is Cisco Jabber?
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
What is Cisco Jabber used for?
What are the top features of Cisco Jabber?
Who uses Cisco Jabber?
What are Cisco Jabber alternatives?
Where is Cisco Jabber located?
Peers used Cisco Jabber for collaboration and communication management
Cisco Jabber Competitors
Cisco Jabber Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
Cisco Jabber Integrations
Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Jabber
Software Failure Risk Guidance
?for Cisco Jabber
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Cisco Systems, Inc. News
Cisco Webex gets more agentic AI for collaboration and contact centers
Cisco has announced significant AI enhancements to its Webex Customer Experience portfolio, set for 2026. New features include AI-driven tools for supervisors, deeper integrations with Salesforce and Amazon Lex, and a new Webex AI Quality Management tool. Cisco's vision for "Connected Intelligence" includes AI agents automating tasks, with updates to the Cisco AI Assistant and RoomOS 26, enhancing collaboration and contact center operations.
Cisco Expands Webex Calling with India Data Centres
Cisco is expanding its Webex Calling and Webex Contact Centre services in India by establishing new data centres in Mumbai and Chennai. This move aims to enhance communication services for Indian enterprises and multinational corporations by offering secure, high-quality cloud solutions. The initiative includes AI-powered contact centre services and complies with local telecom regulations, promising improved call quality and reduced latency.
Cisco Launches Sovereign Critical Infrastructure for Europe
Cisco launched its Sovereign Critical Infrastructure portfolio for Europe on September 24, 2025. This suite offers on-premises, air-gapped hardware and software to enhance data control and security for European governments and AI enterprises. It complies with EU regulations, promoting digital sovereignty and countering foreign cyber threats. The portfolio includes Cisco's networking gear and advanced software, supporting AI workloads with features like zero-trust security and automated threat detection.
Cisco launches new data platform to support AI development
Cisco launches new data platform to support AI development
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
