Cisco Jabber Overview

This is a summary of the comprehensive capabilities and benefits of Cisco Jabber based on over 9281 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Cisco Jabber, Ryver, Wire Collaboration Patform, CA Flowdock, Bluescape, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Cisco Jabber is right for your needs? Our Cuspera AI engine can evaluate how Cisco Jabber fits your specific business needs, industry, and context. Get your personalized assessment report today.

Cisco Jabber supports business activities such as:

  • Collaboration
  • Communication Management
  • Conference Call Management
  • Helpdesk Management
  • Contact List Management

Cisco Jabber can help you with many business goals, such as Improve Internal Communications, Acquire Customers, Enhance Customer Relationships, Improve Efficiency, Improve Digital And Social Presence, etc. It can help manage these activities if you use Phone Calls Video Offline etc. for these needs. As a solution, Cisco Jabber's capabilities include Personalization, Alerts: Popups & Notifications, Capture Screen, etc.

Cisco Jabber was founded in 1984. Information Technology and Services Vertical is its biggest customer base.

Reviews

"Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. " - Scott Sylliaasen

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Cisco Jabber.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve ROI
  • Establish Thought Leadership
  • Improve Visibility
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Communication Management , Conference Call Management , as the business use cases that they have been most satisfied while using Cisco Jabber.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Phone Calls, Video, Offline and Chat

4.55/5 ★

Read Reviews (1898)

"...We can call or send screenshot or share screen with other user for meeting...."
Communication Management with E-Mail and Phone Calls

4.51/5 ★

Read Reviews (431)

"...It offers a wide variety of options to communicate easily, messages, calls, videos, desktop sharing...."
sending & publishing communications

4.39/5 ★

Read Reviews (333)

"...It enables us to being able to send messages to your office mates, share data, screens, accessing voice mails in the conference room...."
tracking & monitoring communications

4.75/5 ★

Read Reviews (18)

"...I like how i don't have to have a phone, it is easy to redial calls and keep track of your call history...."
Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.71/5 ★

Read Reviews (406)

"...but I only used it for conference calls when I had meetings with people in multiple locations...."
PEER EXPERIENCES
Collaboration with Phone Calls, Video, Offline and Chat

4.55/5 ★

Read Reviews (1898)

"...We can call or send screenshot or share screen with other user for meeting...." Peer review by Sanjay K, Senior Software Developer, Information Technology and Services
Communication Management with E-Mail and Phone Calls

4.51/5 ★

Read Reviews (431)

"...It offers a wide variety of options to communicate easily, messages, calls, videos, desktop sharing...." Peer review by Freddy M, Administrador de cuenta
sending & publishing communications

4.51/5 ★

Read Reviews (333)

tracking & monitoring communications

4.51/5 ★

Read Reviews (18)

Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.71/5 ★

Read Reviews (406)

"...but I only used it for conference calls when I had meetings with people in multiple locations...." Peer review by Denise D., Central City Concern

33+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9281 insights from peers and experts to help you assess how these Cisco Jabber use cases fit your Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice

Derek Westervelt

Technical Executive Producer

The Ellen DeGeneres Show

Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt
CUSTOMERS TESTIMONIALS

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice

Derek Westervelt

Technical Executive Producer

The Ellen DeGeneres Show

Something undeniably powerful happens when you bring people from all over the place into the studio. Cisco gave The Ellen Show that power to connect the fans all over the world so they could be part of the group and feel the warmth and the fun that everybody has when they come to the show. Testimonial By Derek Westervelt

Case Studies

COMPANY CASE STUDIES
Case Study A.T. Kearney

Learn how thousands of A.T. Kearney employees are now able to securely work where they prefer

Read More
Case Study University of Virginia Health System

Learn how Cisco helps with real-time information during a crisis to triage patients at distant locations

Read More
Case Study STANLEY Healthcare

Keeping critical care equipment within reach

Read More

Frequently Asked Questions(FAQ)

for Cisco Jabber

What is Cisco Jabber?

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

What is Cisco Jabber used for?

Cisco Jabber is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Communication Management and Conference Call Management .

What are the top features of Cisco Jabber?

Personalization, Alerts: popups & Notifications and Capture screen are some of the top features of Cisco Jabber.

Who uses Cisco Jabber?

Cisco Jabber is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Cisco Jabber alternatives?

Ryver, Wire Collaboration Patform, CA Flowdock and Bluescape are popular alternatives for Cisco Jabber.

Where is Cisco Jabber located?

Cisco Jabber is headquartered at Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA.

Popular Business Setting

for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Cisco Jabber to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Cisco Jabber

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.96/5 ★

Read Reviews (600)
Alerts: popups & Notifications

2.88/5 ★

Read Reviews (320)
Capture screen

4.00/5 ★

Read Reviews (71)
Recording

3.12/5 ★

Read Reviews (66)
bot

4.48/5 ★

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

3.96/5 ★

Read Reviews (600)
Alerts: popups & Notifications

2.88/5 ★

Read Reviews (320)
Capture screen

4.00/5 ★

Read Reviews (71)
Recording

3.12/5 ★

Read Reviews (66)
bot

4.48/5 ★

Read Reviews (16)

IT and Other Capabilities

for Cisco Jabber

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.74/5 ★

Read Reviews (231)
Data Import

3.17/5 ★

Read Reviews (473)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.74/5 ★

Read Reviews (231)
Data Import

3.17/5 ★

Read Reviews (473)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.93/5 ★

Read Reviews (109)
Email Support

4.92/5 ★

Read Reviews (65)
Phone Support

4.58/5 ★

Read Reviews (507)
24/7 Support

3.99/5 ★

Read Reviews (961)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.93/5 ★

Read Reviews (109)
Email Support

4.92/5 ★

Read Reviews (65)
Phone Support

4.58/5 ★

Read Reviews (507)
24/7 Support

3.99/5 ★

Read Reviews (961)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)

Software Failure Risk Guidance

?

for Cisco Jabber

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Vendor Profile Details

Company Name

Cisco

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO