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Cisco Jabber

4.16 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(21862 Reviews, Testimonials & Expert Opinions)
(21862 Reviews, Testimonials & Expert Opinions)

Collaboration software providing unified communications through instant messaging, voice and video calls

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About Cisco Jabber

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.

Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.

Evaluating Cisco Jabber for your Team Collaboration need?

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Our AI advisor, Wyz, harnessed 21862 insights from peers and experts who used Cisco Jabber to help you determine how well it fits your Team Collaboration needs.

Reviews

Cuspera curates public sources on the Interest such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Cisco Jabber solves your Team Collaboration needs.

Case Studies

Case Study City of Buffalo

Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

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Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

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Case Study STANLEY Healthcare

Keeping critical care equipment within reach

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Keeping critical care equipment within reach

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Case Study Turning Point

Learn how Turning Point Transformed Its IT Infrastructure Using Cisco

Read Story →

Learn how Turning Point Transformed Its IT Infrastructure Using Cisco

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Peer and Expert Opinions
for Cisco Jabber

Goals

Improve internal communications and Improve efficiency are the most popular goals peers achieved using Cisco Jabber .

Other goals:

  • Acquire customers
  • Enhance customer relationships
  • Improve digital and social presence
  • Improve stakeholder relations
  • Improve ROI
  • Improve visibility
  • Scale best practices
  • Increase sales & revenue
  • Establish thought leadership
See all goals See less goals

Channels

It is the best suited for phone calls, chat, offline, channels.

Other channels:

  • video
  • e-mail
  • events
  • trade shows
  • mobile
  • on premises
  • website
  • text SMS
  • mobile app
  • Skype
  • mass media
  • Slack
  • point of sale
  • social media
  • support groups
  • promotions
  • Facebook
See all channels See less channels

Processes

Peers recommend collaboration, communication management, helpdesk management, as the business processes that they have been most satisfied while using Cisco Jabber .

Read Peer and Expert Experience for Business Use Cases

Collaboration With Phone calls and Video and Chat and Offline

Communication management With E mail and Phone calls

Sending & publishing communications With E mail and Phone calls and Chat

Tracking & monitoring communications With Phone calls

Helpdesk management With Phone calls

Sales call management With Phone calls

Meeting management With Phone calls

Call recording With Phone calls

Call searching With Phone calls

Contact list management With Phone calls and Chat

Creating contact list With Chat and Phone calls

Contacts history With Offline and Chat and Events and Trade shows and Phone calls

Content management With Phone calls and Video and Offline and Chat

Content sharing With Phone calls and Video and Offline and Chat

Sales document management With Phone calls and Video and Offline and Chat

Document sharing With Phone calls and Video and Offline and Chat

Contract management

Engagement management With Phone calls and Offline

Engaging and following up With Phone calls and Offline and Events and Trade shows

Advertisement With Website and Video and Phone calls

Training & onboarding With Mobile and Chat

Workflow management With Chat and E mail and Phone calls

Business development With Chat and Phone calls

Groups management With Chat and E mail

Knowledge management With Phone calls

Trade show marketing With Chat and Phone calls

Revenue cycle management With Phone calls and Chat

Rating and review management With Offline and Website and Phone calls and Events and Trade shows

Product marketing With Offline and Promotions and Phone calls and Events and Trade shows

Conversion management

Lead management With Chat

Telemarketing With Phone calls

Campaign management With Video

Customer case management

Generation of new leads With Phone calls

See allless Activities

Popular Business Setting
for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Cisco Jabber to Improve internal communications and Improve efficiency

Verify if it works for you

Peer and Expert Opinion on Features
for Cisco Jabber

  • Low
  • Medium
  • High

Personalization

Alerts: popups & Notifications

Recording

Capture screen

IT and Other Capabilities
for Cisco Jabber

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Phone Support

Email Support

Chat Support

Other

AI Powered

Analytics

Custom Reports

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Vendor Profile Details

Company Name Cisco
Year Founded 1984
HQ Location Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees 10001+
Social
Financials IPO