Cisco Jabber Overview
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Use Cases
Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.
Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.
Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.
Reviews
"We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe." - Kevin Rice
Peer review evidence (same sources as the product rating summary)
"...We can call or send screenshot or share screen with other user for meeting...." Peer review by Sanjay K, Senior Software Developer, Information Technology and Services
"...It offers a quick alternative to sending an email to get a quick answer from a coworker...." Peer review by Verified Reviewer, Design
"...It's good as you can access everything from one point such as instant messaging, conference call, desktop sharing etc. ...." Peer review by Nivedita J., Credit Analyst, Banking
Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.
Cisco Jabber Customer wins, Customer success stories, Case studies
What Are the key features of Cisco Jabber for Collaboration?
How does Cisco Jabber address your Communication Management Challenges?
How efficiently Does Cisco Jabber manage your Conference Call Management?
Why is Cisco Jabber the best choice for Helpdesk Management?
Why is Cisco Jabber the best choice for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
|
|
Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
|
|
I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kevin Rice Enterprise Architect, Voice and Video Engineering A.T. Kearney |
We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
|
Joe West PhD, Professor UNC Pembroke |
Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
|
Ida Furnes Breivik Client Services Manager IBM Norway |
I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik |
CDW - IT Services - Very Large
Expanded CDW Services Help Customers Operationalize Cisco's Cloud ...
Frequently Asked Questions (FAQ)
What buyers ask before choosing Cisco Jabber
What is Cisco Jabber?
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
What is Cisco Jabber used for?
What are the top features of Cisco Jabber?
Who uses Cisco Jabber?
What are Cisco Jabber alternatives?
Where is Cisco Jabber located?
Peers used Cisco Jabber for collaboration and communication management
Cisco Jabber Competitors
Cisco Jabber Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
Cisco Jabber Integrations
Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Jabber
Software Failure Risk Guidance
?for Cisco Jabber
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Cisco Systems, Inc. News
Cisco Products Multiple Vulnerabilities
Multiple vulnerabilities have been identified in Cisco products, including Cisco IOS and IOS XE, which could allow remote attackers to cause denial of service, data manipulation, and security restriction bypass. Cisco has issued advisories with fixes to address these security issues.
Cisco Secure Firewall Management Center Software Information Disclosure ...
Cisco has identified a high-risk vulnerability in its Secure Firewall Management Center Software, which could allow remote attackers to bypass security restrictions and access sensitive information. The vulnerability, CVE-2026-20316, is actively exploited, and Cisco advises applying available fixes to mitigate the risk.
Cisco Antares Targets Vulnerability Localization
Cisco has released the Antares AI models, including Antares-350M and Antares-1B, designed for vulnerability localization in code repositories. These models are compact, allowing local deployment to maintain security and control. They assist in identifying vulnerable files, enhancing security triage processes, and are particularly beneficial for compliance-heavy environments.
Cisco Antares 350M 1B VLoc Bench — July 2026
Cisco Foundation AI has launched Antares, a set of compact security SLMs designed for vulnerability localization. The models, Antares-350M and Antares-1B, aim to map vulnerabilities to specific files, optimizing for on-premises code analysis. Accompanied by the VLoc Bench, a 500-task benchmark, Antares offers a focused approach to security triage, enhancing static analysis with model-driven exploration. This release emphasizes keeping proprietary code local, contrasting with other open-weight security products.
Cisco Systems, Inc. Profile
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
