Cisco Jabber Overview

Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.

Other use cases:

  • Helpdesk Management
  • Contact List Management
  • Content Sharing
  • Meeting Management
  • Document Sharing
  • Engagement Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve ROI
  • Establish Thought Leadership
  • Improve Visibility
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.

Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.

Reviews

"I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work." - Ida Furnes Breivik

Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.

Cisco Jabber Customer wins, Customer success stories, Case studies

What benefits does Cisco Jabber offer for Collaboration?

Why is Cisco Jabber the best choice for Communication Management?

How efficiently Does Cisco Jabber manage your Conference Call Management?

What makes Cisco Jabber ideal for Helpdesk Management?

How can Cisco Jabber enhance your Contact List Management process?

11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik
Cisco Jabber testimonial

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West
Cisco Jabber testimonial

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice
CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik
Cisco Jabber testimonial

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West
Cisco Jabber testimonial

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice
 

Georgetown University Selects Cisco for Campus Network Refresh - Cisco Newsroom

Cisco and Georgetown University have formed a multi-year partnership to modernize the university's network with one of the largest Wi-Fi 7 deployments in higher education. This initiative will enhanc...e connectivity across campus, supporting digital learning and research with faster speeds and lower latency. The collaboration also includes Cisco's enterprise switching and wireless solutions, focusing on automation, analytics, and security to streamline operations and protect digital assets.

Nine - Entertainment - Large

Cisco IP Fabric for Media helped Nine, Australia's top TV network, move to an all-IP broadcasting solution. The new infrastructure improved reliability and sped up production. Nine became the first f...ree-to-air network in Australia to deploy an all-IP solution. The migration was fast and had no disruptions. Cisco Customer Experience (CX) provided strong support and expertise throughout the transition.

IFEMA MADRID - Entertainment - Medium

Cisco Advanced Services helped IFEMA MADRID secure its network for a major global event. The team reinforced the switching layer to handle high service demand. They ensured secure cable services with... Cisco telephony and connectivity. Constant equipment monitoring and on-site support kept operations smooth. IFEMA MADRID achieved high security and excellent connectivity for global leaders.

Logicalis Group - Information Technology And Services - Large

Logicalis Group used Cisco Lifecycle Services and the CX Success Portfolio to help customers reduce environmental impact. The Logicalis Managed Digital Fabric Platform gave a real-time view of digita...l ecosystems. This improved carbon efficiency and cut water and energy use. The Cisco Takeback and Reuse Program supported sustainability goals. Logicalis and Cisco CX worked together to drive measurable progress against climate change.

Atea - Information Technology And Services - Large

Cisco's Connected Lighting System helped Atea build a smart office in Stavanger. The system uses Power-over-Ethernet to power and control lights, cutting the need for extra wiring. Sensors collect da...ta and send it to the cloud for analysis. The project acts as a living lab for smart building technology. Atea saw better energy efficiency and improved building management.

Telecom Egypt - Telecommunications - Very Large

Cisco Sustainability Priority Assessment helped Telecom Egypt build a clear roadmap for sustainability. The company wanted to address the climate crisis and cut carbon emissions. Cisco delivered a pl...an with governance, automation, and carbon reduction steps. Telecom Egypt now tracks results with success measurements. The CTO praised the actionable guidance from Cisco.

Frequently Asked Questions(FAQ)

for Cisco Jabber

What is Cisco Jabber?

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.

Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.

What is Cisco Jabber used for?

Cisco Jabber is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Communication Management and Conference Call Management .

What are the top features of Cisco Jabber?

Personalization, Alerts: popups & Notifications and Capture screen are some of the top features of Cisco Jabber.

Who uses Cisco Jabber?

Cisco Jabber is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Cisco Jabber alternatives?

Claromentis, Simpplr, Mural and Chanty are popular alternatives for Cisco Jabber.

Where is Cisco Jabber located?

Cisco Jabber is headquartered at Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA.
lightning

Peers used Cisco Jabber for collaboration and communication management

Cisco Jabber Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)

Cisco Jabber Integrations

Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.74/5 ★

Read Reviews (231)
Data Import

3.17/5 ★

Read Reviews (473)

Few API Integrations for Cisco Jabber

Software Failure Risk Guidance

?

for Cisco Jabber

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Cisco Systems, Inc. News

Partnership

Cisco Secure AI Factory with NVIDIA Makes AI Easier to Deploy and ...

Cisco has expanded its Secure AI Factory in collaboration with NVIDIA, enabling AI deployment from central data centers to edge locations like hospitals and warehouses. This expansion includes new security features, such as the Cisco Hybrid Mesh Firewall and Cisco AI Defense, integrated with NVIDIA's BlueField DPUs and OpenShell platform. The partnership aims to simplify AI infrastructure deployment and enhance security across various industries.

Partnership

Cisco gives the Secure AI Factory with NVIDIA a secure multi-agent edge up

Cisco expands its Secure AI Factory with NVIDIA to the edge, enhancing security for multi-agent AI systems. This integration allows seamless deployment of AI applications with enterprise-grade security, addressing challenges like operational decision-making and regulatory compliance. The solution leverages Cisco AI Defense for model integrity and runtime guardrails, ensuring secure AI operations from data center to edge.

Product

Cisco Introduces Optical Innovations to Power the Backbone for AI ...

Cisco introduces the Open Transport 3000 Series, enhancing AI networking with optical innovations. This system optimizes amplifier space, power, and cost, supporting AI traffic growth. Cisco also unveils the QSFP-DD pluggable Protection Switch Module and Bright QSFP28 100ZR optics, expanding its Routed Optical Networking solution. These advancements aim to provide scalable, power-efficient connectivity for AI and cloud workloads.

Partnership

Cisco Live Amsterdam 2026: XDR + Splunk ES

At Cisco Live Amsterdam 2026, Cisco introduced a closed-loop integration between Cisco XDR and Splunk Enterprise Security. This integration enhances security operations by combining XDR detections with Splunk's data backend, enabling efficient incident management and streamlined workflows. The deployment, termed "SOC in a Box," was rapidly set up, showcasing advanced security practices and collaboration between Cisco and Splunk.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO