Cisco Jabber Overview

Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.

Use Cases

Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.

Other use cases:

  • Helpdesk Management
  • Contact List Management
  • Content Sharing
  • Meeting Management
  • Document Sharing
  • Engagement Management
  • Training & Onboarding
See all use cases See less use cases

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.

Other priorities:

  • Enhance Customer Relationships
  • Improve Efficiency
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve ROI
  • Establish Thought Leadership
  • Improve Visibility
  • Scale Best Practices
  • Increase Sales & Revenue
See all business priorities See less business priorities

Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data

Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.

Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.

Reviews

"Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works." - Scott Sylliaasen

Cisco Jabber, Claromentis, Simpplr, Mural, Chanty, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.

Comprehensive Insights on Cisco Jabber Use Cases

What solutions does Cisco Jabber provide for Collaboration?

Why is Cisco Jabber the best choice for Communication Management?

What benefits does Cisco Jabber offer for Conference Call Management?

How can Cisco Jabber enhance your Helpdesk Management process?

What solutions does Cisco Jabber provide for Contact List Management?

33+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen
Cisco Jabber testimonial

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik
CUSTOMERS TESTIMONIALS
Cisco Jabber testimonial

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen
Cisco Jabber testimonial

Kevin Rice

Enterprise Architect, Voice and Video Engineering

A.T. Kearney

We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice
Cisco Jabber testimonial

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik

Case Studies

Case Study Medibus

Cisco is helping take healthcare to more patients in more places with Medibus.

Case Study A.T. Kearney

Learn how thousands of A.T. Kearney employees are now able to securely work where they prefer

Case Study Medibus

Cisco is helping take healthcare to more patients in more places with Medibus.

Case Study STANLEY Healthcare

Keeping critical care equipment within reach

Case Study City of Buffalo

Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

Case Study University of Virginia Health System

Learn how Cisco helps with real-time information during a crisis to triage patients at distant locations

Frequently Asked Questions(FAQ)

for Cisco Jabber

What is Cisco Jabber?

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.

Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.

What is Cisco Jabber used for?

Cisco Jabber is a Team Collaboration Software mainly used by its customers to Improve Internal Communications and Acquire Customers by Collaboration, Communication Management and Conference Call Management .

What are the top features of Cisco Jabber?

Personalization, Alerts: popups & Notifications and Capture screen are some of the top features of Cisco Jabber.

Who uses Cisco Jabber?

Cisco Jabber is used by Information Technology And Services, Computer Software and Hospital & Health Care among other industries.

What are Cisco Jabber alternatives?

Claromentis, Simpplr, Mural and Chanty are popular alternatives for Cisco Jabber.

Where is Cisco Jabber located?

Cisco Jabber is headquartered at Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA.
lightning

Peers used Cisco Jabber for collaboration and communication management

Cisco Jabber Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

3.53/5 ★

Read Reviews (2)
Analytics

3.44/5 ★

Read Reviews (20)
Custom Reports

3.15/5 ★

Read Reviews (240)

Cisco Jabber Integrations

Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.

Data Export

3.74/5 ★

Read Reviews (231)
Data Import

3.17/5 ★

Read Reviews (473)

Few API Integrations for Cisco Jabber

Software Failure Risk Guidance

?

for Cisco Jabber

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Cisco Systems, Inc. News

Partnership

Cisco teams with Hugging Face for AI model anti-malware

Cisco has partnered with Hugging Face to enhance AI model malware protection. The collaboration involves using Cisco's ClamAV engine for malware scanning on Hugging Face's platform, enabling detection of threats in AI models. This partnership aims to improve model vetting, early vulnerability detection, and threat intelligence sharing, reinforcing security across the AI ecosystem.

Financial

Cisco Schedules Conference Call for Q4 Fiscal Year 2025 Financial Results

Cisco has scheduled a conference call for August 13, 2025, to announce its Q4 fiscal year 2025 financial results. The results will be released after the market closes, and a live audio broadcast with slides will be available online.

Partnership

Rakuten selects Cisco , Nokia , F5 as partners for 5G SA network

Rakuten Mobile has partnered with Cisco, Nokia, and F5 to enhance its 5G standalone network in Japan. Cisco's mobile Packet Core Portfolio will be deployed to support 5G services, streamline operations, and improve network performance. This collaboration aims to deliver superior mobile experiences with enhanced security, scalability, and innovative 5G services.

Partnership

Cisco Partners with Jio to Transform India Data Centre Landscape , ETTelecom

Cisco partners with Reliance Jio to enhance India's data center landscape, focusing on AI infrastructure and hyperscale ambitions. Cisco will provide data centers and connectivity solutions to support Jio's AI training, inferencing, and cloud-based applications. This collaboration aims to position Jio as a leading hyperscaler in India.

Cisco Systems, Inc. Profile

Company Name

Cisco Systems, Inc.

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO