Cisco Jabber Overview
Cisco Jabber offers instant messaging, voice/video calls, voice messaging, desktop sharing, conferencing, and presence. It enables effective collaboration anywhere on any device by identifying availability.
Use Cases
Customers recommend Collaboration, Communication Management, Conference Call Management, as the business use cases that they have been most satisfied with while using Cisco Jabber.
Business Priorities
Improve Internal Communications and Acquire Customers are the most popular business priorities that customers and associates have achieved using Cisco Jabber.
Cisco Jabber Use-Cases and Business Priorities: Customer Satisfaction Data
Cisco Jabber works with different mediums / channels such as Phone Calls. Video. Offline etc.
Cisco Jabber's features include Personalization, Alerts: Popups & Notifications, Capture Screen, etc. and Cisco Jabber support capabilities include Chat Support, Email Support, Phone Support, etc. also Cisco Jabber analytics capabilities include Analytics, and Custom Reports.
Reviews
"We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe." - Kevin Rice
Peer review evidence (same sources as the product rating summary)
"...Jabber not only allows you manage phone calls but provides a quick way to message and screen share with colleagues...." Peer review by Susie G., Telecommunications
"...We have many calls to track and this makes it much easier...." Peer review by Kevin S, Professional Services Recruiter, Automotive
"...Cisco Jabber makes catching up on voicemail, placing calls directly from my laptop, and holding conference calls very easy...." Peer review by User
Cisco Jabber, Claromentis, Mural, Chanty, Gusto, etc., all belong to a category of solutions that help Team Collaboration. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Cisco Jabber
Top Industries
- Information Technology and Services
- Computer Software
- Hospital & Health Care
Popular in
- Enterprise
- Large Enterprise
- Mid Market
Cisco Jabber is popular in Information Technology And Services, Computer Software, and Hospital & Health Care and is widely used by Enterprise, Large Enterprise, and Mid Market.
Cisco Jabber Customer wins, Customer success stories, Case studies
What benefits does Cisco Jabber offer for Collaboration?
How does Cisco Jabber address your Communication Management Challenges?
How can Cisco Jabber enhance your Conference Call Management process?
How does Cisco Jabber facilitate Helpdesk Management?
What Are the key features of Cisco Jabber for Contact List Management?
11 buyers and buying teams have used Cuspera to assess how well Cisco Jabber solved their Team Collaboration needs. Cuspera uses 9281 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Team Collaboration needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
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We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
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Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
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Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kevin Rice Enterprise Architect, Voice and Video Engineering A.T. Kearney |
We believe Cisco is the best-positioned vendor to integrate a collaborative experience for all of our users on a consistent basis around the globe. Testimonial By Kevin Rice |
|
Joe West PhD, Professor UNC Pembroke |
Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West |
|
Scott Sylliaasen Director of IT Operations Midco |
Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen |
Frequently Asked Questions(FAQ)
for Cisco Jabber
What is Cisco Jabber?
Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.
Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.
Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.
What is Cisco Jabber used for?
What are the top features of Cisco Jabber?
Who uses Cisco Jabber?
What are Cisco Jabber alternatives?
Where is Cisco Jabber located?
Peers used Cisco Jabber for collaboration and communication management
Cisco Jabber Competitors
Cisco Jabber Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (20) |
| Custom Reports | Read Reviews (240) |
Cisco Jabber Integrations
Cisco Jabber integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Cisco Jabber
Software Failure Risk Guidance
?for Cisco Jabber
Overall Risk Meter
Top Failure Risks for Cisco Jabber
Cisco Systems, Inc. News
Cisco Patches CVSS 10.0 Secure Workload REST API Flaw Enabling Data Access
Cisco has released patches for a critical security flaw in its Secure Workload software, identified as CVE-2026-20223 with a CVSS score of 10.0. This vulnerability could allow unauthorized access to sensitive data via REST API endpoints. The issue affects both SaaS and on-premise deployments and has been fixed in specific software releases.
New Cisco DoS flaw requires manual reboot to revive devices
Cisco has released security updates to address a high-severity denial-of-service (DoS) vulnerability in its Crosswork Network Controller (CNC) and Network Services Orchestrator (NSO), identified as CVE-2026-20188. This flaw, resulting from inadequate rate limiting, allows remote attackers to crash systems, requiring a manual reboot for recovery. Cisco advises upgrading to fixed software versions to mitigate the risk.
Cisco Debuts Model Provenance Kit to Audit Third-Party AI Models
Cisco has launched the Model Provenance Kit, an open-source tool to help enterprises audit third-party AI models before deployment. This Python-based command line interface enables users to trace model origins and verify their characteristics, addressing supply chain risks in AI ecosystems. The kit aims to improve AI governance by providing a way to validate models using technical indicators rather than relying on developer claims.
Cisco grabs Astrix to secure AI agents
Cisco plans to acquire Astrix Security to enhance its AI agent security capabilities. Astrix's platform specializes in securing AI agents and non-human identities, which will be integrated into Cisco's Identity Intelligence and Secure Access portfolios. This acquisition aims to improve visibility, governance, and threat response for AI agents, addressing a critical gap in security models.
Cisco Systems, Inc. Profile
Company Name
Cisco Systems, Inc.
Company Website
https://www.cisco.com/site/us/en/index.htmlYear Founded
1984
HQ Location
Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA
Employees
10001+
Social
Financials
IPO
