About Cisco Jabber

Cisco Jabber is an Internal Communications Software. Cisco Jabber is a unified communications tool that provides businesses with instant messaging, voice and video calls, voice messaging, and web conferencing.

Cisco Jabber features include: file-sharing, call forwarding, desktop sharing, persistent chat, active in-call controls, smartwatch compatibility, and more. With Cisco Jabber persistent chat, users can create multiple team spaces with advanced file sharing and search features. Members can be added from in-company contact databases or external sources and allocated individual permission levels to ensure data protection and security. With end-to-end encryption, chat history is securely retained for reference, including shared files and participant activity.

Cisco Jabber enables calendar integration with Google Calendar, Microsoft Outlook, and IBM Lotus notes so meetings can be arranged and started directly from calendar invites. Additionally, the platform can be integrated with desk phones, headsets, Apple and Android smartwatches, video conferencing equipment, and far-end cameras.

Cuspera Reviews

Cuspera curates public sources on the Internet such as peer reviews, customer case studies and testimonials and expert blogs along with software vendor provided installation data to help you assess how well Cisco Jabber solves your Team Collaboration needs.

Business Priorities

Improve Internal Communications and Acquire Customers are the most popular business priorities peers achieved using Cisco Jabber.

Other priorities:

  • Improve Efficiency
  • Enhance Customer Relationships
  • Improve Digital And Social Presence
  • Improve Stakeholder Relations
  • Improve ROI
  • Improve Visibility
  • Scale Best Practices
  • Increase Sales & Revenue
  • Establish Thought Leadership
See all business priorities See less business priorities

Use Cases

Peers recommend Collaboration , Communication Management , Conference Call Management , as the business use cases that they have been most satisfied while using Cisco Jabber.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Collaboration with Video, Phone Calls, Offline and Chat

4.55/5

Read Reviews (1873)

"...It provides various features rather than just calling and messaging like screen sharing, alerts, emojis, screenshots etc...." Peer review by Sheetal V, Project Development Manager, Computer Software
Communication Management with E-Mail and Phone Calls

4.51/5

Read Reviews (433)

"...The phone integration allows us to monitor missed calls, dial out from the computer and listen to voicemail...." Peer review by Erica T, IT Technician, Information Technology and Services
sending & publishing communications

4.39/5

Read Reviews (333)

tracking & monitoring communications

4.75/5

Read Reviews (18)

Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.71/5

Read Reviews (406)

"...I like that I am able to send attachments through Jabber application, even during the conference call...." Peer review by Jonathan C., Senior Network Engineer, Information Technology and Services
PEER EXPERIENCES
Collaboration with Video, Phone Calls, Offline and Chat

4.55/5

Read Reviews (1873)

"...It provides various features rather than just calling and messaging like screen sharing, alerts, emojis, screenshots etc...." Peer review by Sheetal V, Project Development Manager, Computer Software
Communication Management with E-Mail and Phone Calls

4.51/5

Read Reviews (433)

"...The phone integration allows us to monitor missed calls, dial out from the computer and listen to voicemail...." Peer review by Erica T, IT Technician, Information Technology and Services
sending & publishing communications

4.51/5

Read Reviews (333)

tracking & monitoring communications

4.51/5

Read Reviews (18)

Conference Call Management with Offline, Events, Trade Shows and Phone Calls

4.71/5

Read Reviews (406)

"...I like that I am able to send attachments through Jabber application, even during the conference call...." Peer review by Jonathan C., Senior Network Engineer, Information Technology and Services

28+ more Business Use Cases

Our AI advisor, Wyz, harnessed 9307 insights from peers and experts to help you assess how these Cisco Jabber use cases fit your Team Collaboration needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen
CUSTOMERS TESTIMONIALS

Joe West

PhD, Professor

UNC Pembroke

Cisco Webex has allowed me to integrate my face-to-face students and my online students into a single environment that is virtually seamless. I'm teaching to my online students just like I teach to my face-to-face students. Testimonial By Joe West

Ida Furnes Breivik

Client Services Manager

IBM Norway

I don't know how we collaborated before we got Cisco Webex. It's so natural to me now, and a much more inspiring way to work. Testimonial By Ida Furnes Breivik

Scott Sylliaasen

Director of IT Operations

Midco

Team members are joining meetings and rooms quicker. And, productivity is up with meeting time reduced to 30 minutes because the technology works. Testimonial By Scott Sylliaasen

Case Studies

COMPANY CASE STUDIES
Case Study City of Buffalo

Buffalo Moves Critical City 311 Call Center Home Amid Pandemic Closure

Read More
Case Study STANLEY Healthcare

Keeping critical care equipment within reach

Read More
Case Study Turning Point

Learn how Turning Point Transformed Its IT Infrastructure Using Cisco

Read More

Popular Business Setting

for Cisco Jabber

Top Industries

  • Information Technology and Services
  • Computer Software
  • Hospital & Health Care

Popular in

  • Enterprise
  • Large Enterprise
  • Mid Market

Peers used Cisco Jabber to Improve internal communications and Acquire customers

Peer and Expert Opinion on Features

for Cisco Jabber

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Personalization

3.95/5

Read Reviews (612)
Alerts: popups & Notifications

2.89/5

Read Reviews (324)
Capture screen

4.00/5

Read Reviews (71)
Recording

3.12/5

Read Reviews (66)
bot

4.48/5

Read Reviews (16)
FEATURES RATINGS AND REVIEWS
Personalization

3.95/5

Read Reviews (612)
Alerts: popups & Notifications

2.89/5

Read Reviews (324)
Capture screen

4.00/5

Read Reviews (71)
Recording

3.12/5

Read Reviews (66)
bot

4.48/5

Read Reviews (16)

IT and Other Capabilities

for Cisco Jabber

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.74/5

Read Reviews (233)
Data Import

3.17/5

Read Reviews (472)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

3.74/5

Read Reviews (233)
Data Import

3.17/5

Read Reviews (472)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.93/5

Read Reviews (109)
Email Support

4.92/5

Read Reviews (65)
Phone Support

4.58/5

Read Reviews (506)
24/7 Support

3.99/5

Read Reviews (963)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.93/5

Read Reviews (109)
Email Support

4.92/5

Read Reviews (65)
Phone Support

4.58/5

Read Reviews (506)
24/7 Support

3.99/5

Read Reviews (963)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.10/5

Read Reviews (16)
Custom Reports

3.09/5

Read Reviews (229)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5

Read Reviews (1)
Analytics

3.10/5

Read Reviews (16)
Custom Reports

3.09/5

Read Reviews (229)

Failure Risk Guidance Security Report

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for Cisco Jabber

Overall Risk Meter

Low Medium High

Top Failure Risks for Cisco Jabber

Vendor Profile Details

Company Name

Cisco

Year Founded

1984

HQ Location

Corporate Headquarters, 170 West Tasman Dr., San Jose, CA 95134, USA

Employees

10001+

Social

Financials

IPO