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Rocket.Chat

4.15 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(1846 Reviews, Testimonials & Expert Opinions)
(1846 Reviews, Testimonials & Expert Opinions)

Team collaboration software providing omnichannel communication through audio/video conferencing, real-time chat and other tools

Get Fit Assessment

Evaluating Rocket.Chat for your Live Chat need?

wyz, your personal AI advisor

Our AI advisor, Wyz, harnessed 1846 insights from peers and experts who used Rocket.Chat to help you determine how well it fits your Live Chat needs.

Peer and Expert Opinions
for Rocket.Chat

Goals

Improve internal communications and Increase sales & revenue are the most popular goals peers achieved using Rocket.Chat .

Other goals:

  • Scale best practices
  • Enhance customer relationships
  • Grow market share
  • Improve digital and social presence
See all goals See less goals

Channels

It is the best suited for chat, offline, video, channels.

Other channels:

  • phone calls
  • events
  • trade shows
  • mobile
  • e-mail
  • on premises
  • Slack
  • omnichannel
  • mobile app
  • social media
  • support groups
  • channel partners
  • website
  • Facebook
  • newsletter
  • text SMS
See all channels See less channels

Processes

Peers recommend collaboration, communication management, sales document management, as the business processes that they have been most satisfied while using Rocket.Chat .

Read Peer and Expert Experience for Business Use Cases

Collaboration With Chat and Video and Offline

Communication management With Chat and Offline and Phone calls

Sending & publishing communications With Chat and Offline and Phone calls and Mobile

Sales document management With Chat and Offline and Video and Phone calls and Events and Trade shows

Document sharing With Chat and Offline and Video and Phone calls and Events and Trade shows

Proposal & quote management With Chat and Video and Offline and On premises

Content management With Chat and Offline and Video and Phone calls and Events and Trade shows

Content sharing With Chat and Offline and Video and Phone calls and Events and Trade shows

Contact list management With Chat and Video

Contacts history With Chat and Video

Engagement management With Website and Omnichannel

Engaging and following up With Website and Omnichannel

Workflow management

Training & onboarding With Chat and Offline and On premises

Channel marketing With Channel partners and Chat

Conversion management With Chat

Advertisement With Chat and Omnichannel

Follower management

White labeling

Helpdesk management With Chat

Touchpoint management

Opportunity management

Coaching With Chat

Community building With Chat

Channel management

Business development

Generation of new leads

Campaign management

Sales call management With Chat

Distribution management With Chat and Offline and On premises

Knowledge management

Customer case management With Newsletter

See allless Activities

Popular Business Setting
for Rocket.Chat

Top Industries

  • Information Technology and Services
  • Computer Software
  • Education

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Rocket.Chat to Improve internal communications and Increase sales & revenue

Verify if it works for you

IT and Other Capabilities
for Rocket.Chat

  • Low
  • Medium
  • High

data

Data Export

Data Import

Support

24/7 Support

Phone Support

Chat Support

Email Support

Other

AI Powered

Custom Reports

Analytics

Failure Risk Guidance Security Report ?

Overall Risk Meter

Low Medium High

Top Failure Risks for Rocket.Chat

Vendor Profile Details

Company Name Rocket.Chat
Company Website https://rocket.chat/
HQ Location 2711 Centerville Rd, 400, Wilmington, Delaware 19808, US
Employees 1-10
Social
Financials Series A