Auto Dialer Customer wins | Real Customer Results Across Industries 2026

Voicent Agent Dialer helped Broker Resources, Inc. boost productivity and cut costs. The insurance agency faced issues with their old... dialer, including bugs and high monthly fees. After switching to Voicent, setup was easy and support was strong. The one-time purchase and pay-as-you-go pricing saved money. Adding more agent lines improved sales and handled busy periods. Productivity increased across the company.
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PhoneBurner’s native Zoho dialer helped IFPG boost call answer rates from 12% to 23%. The call center doubled daily call... volume per agent from 200 to 400. Appointment sets jumped from 3-4 to 11 per day. The seamless Zoho integration and omni-channel outreach improved agent satisfaction. Spam flag issues stopped, and revenue increased as a result.
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Toast is a money transfer app for Filipinos in Hong Kong and Singapore. As Toast grew, they needed a better... way to support customers and sales. They used Voiptime Cloud's outbound call center solution. The new system let them answer requests in 15 seconds and reduced customer churn to 15%. Agents could reach leads faster and handle more calls with fewer staff. Toast also got custom features and training for their team.
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CircleLoop replaced the National Tennis Association's outdated phone system. The old system was costly and did not support remote work.... CircleLoop enabled staff to use mobile devices and laptops for calls. The Hubspot integration improved contact management and caller ID. Managers now easily manage numbers and users in the app. CircleLoop made telecoms more flexible and efficient for the NTA.
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3CLogic’s AI Cloud Contact Center was integrated with ServiceNow CSM at daa, the operator of Dublin and Cork airports. daa faced challenges... with siloed systems, inflexible IVR, and manual ticketing. 3CLogic unified customer service operations, enabling agents to access data instantly and update IVRs in real time. The solution improved first-call resolution, increased agent productivity, and boosted customer satisfaction. Centralized dashboards provided actionable insights and greater agility for daa’s support teams.
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ConnectAndSell Lightning helped RingCentral boost sales conversations. Their lead qualification team saw up to 1,000 dials and over 50 conversations... a day, a 10x increase in output. The platform improved both the quantity and quality of sales calls. OutboundOnDemand let RingCentral test campaigns fast and handle spikes in lead volume. Metrics from ConnectAndSell made it easy to set targets and coach sales reps. RingCentral gained more pipeline and revenue using ConnectAndSell's sales acceleration tools.
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Adara used travel-intent data and Samba TV audiences to help Lancaster, Pennsylvania, target World Cup fans and travelers near Philadelphia and New York. The campaign ran... programmatic display ads to boost hotel bookings during the 2026 FIFA World Cup. In ten weeks, it drove thousands of site visits, 257 observed hotel bookings, 4,563 enriched bookings, and over $2 million in revenue. The campaign continues as demand grows for the tournament.
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Idex used RingEX from RingCentral to modernize its phone system. The company needed a flexible, reliable solution to support rapid... growth and remote work. RingEX enabled fast cloud migration, with the main office operational in one month and all branches in four. Idex now manages users and call routing easily, even for night shifts. Integration with Google Suite improved contact management and real-time availability. Detailed analytics help optimize team performance and service reliability.
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Mindful helped a major utilities company improve customer satisfaction by reducing hold times. The company used virtual hold and callback... technology to let customers wait for a callback instead of staying on the line. Customers were willing to wait up to 20 minutes for a callback, compared to just 10 minutes on traditional hold. This change led to higher CSAT and NPS scores. The solution gave customers more control and improved their experience.
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