Auto Dialer Customer wins | Real Customer Results Across Industries 2025
The Auto Dialer Blueprint for Better Selection Decisions in Insurance
Broker Resources, Inc.
- Insurance
Voicent Agent Dialer helped Broker Resources, Inc. solve issues with their old dialer, which was slow and costly. The company switched to Voicent for its predictive dialing and easy integration. Agen...ts only needed a headset, computer, and internet to get started. Productivity increased, and the one-time purchase saved costs. The team could add more agent lines as needed, making sales operations more flexible and efficient.
Toast is a money transfer app for Filipinos in Hong Kong and Singapore. As Toast grew, they needed a better way to support customers and sales. They used Voiptime Cloud's outbound call center solutio...n. The new system let them answer requests in 15 seconds and reduced customer churn to 15%. Agents could reach leads faster and handle more calls with fewer staff. Toast also got custom features and training for their team.
The Auto Dialer Blueprint for Better Selection Decisions in Na
The Office Gurus
- Professional Services
The Office Gurus, a business process outsourcing company, used RingCentral Engage Voice to enhance their contact center operations. They achieved significant efficiencies and improved caller experien...ces. As they grew, they adopted RingCX for omnichannel capabilities, further improving operations. This led to a 55.7% reduction in cost per transfer and a $3.2 million annual savings for a university client, while increasing qualified leads by 34%. RingCX also allowed them to manage all digital channels efficiently, centralizing customer contacts.
Second Harvest Heartland
- Non Profit Organization Management
Second Harvest Heartland improved its call center with ServiceNow and 3CLogic. They now return calls 74% faster. In the first month, they handled almost 2,000 calls. By month three, they supported ov...er 8,000 neighbors. The new system helps them provide better support in seven languages.
PhoneBurner helped Unishippers boost account executive productivity by 3-4x. Call volume jumped from 50-75 to over 200 calls per day, driving a 250% increase. The sales team saw bigger paychecks and ...less call reluctance. Revenue grew substantially over five years. Automated lead distribution and reporting improved efficiency and accountability.
The Auto Dialer Blueprint for Better Selection Decisions in Computer Software
Confidential SaaS Company
- Computer Software
ConnectAndSell helped a SaaS company meet aggressive sales targets with a small team. The company used ConnectAndSell’s Human + AI-powered Sales Acceleration Platform to automate dialing and voicemai...l tasks. This let sales reps focus on talking to decision-makers. The company saw a 50% increase in pipeline value in three months. Sales reps had 10x more daily conversations and did not need to hire more staff.
The Auto Dialer Blueprint for Better Selection Decisions in Hospitality
Major city tourism board
- Hospitality
Adara Impact PLUS helped a major city tourism board measure marketing ROI. The board spent $2.1M on 500 million impressions yearly but had no visibility into results. Fiscal challenges made it critic...al to prove marketing value. With Adara, they gained insight into campaign performance and ROI. This enabled better decisions on marketing spend and resource allocation.
1-800-PACK-RAT faced challenges with high abandon rates and long hold times due to increased moving demands. They implemented Mindful's callback queue in less than a month. This solution provided cal...lers with a place in line, reducing inefficiencies. As a result, abandon rates dropped by 7% and hold times decreased by 18%. They saved nearly $12,000 in staffing costs and improved customer conversion through call requests on their quote page.
