cuspera logo CUSPERA

freshdesk: Reviews, Testimonials and Expert Opinions

4.46 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆
(29147)
(29147)

Omnichannel Customer support software

AI Powered
App Partner

Top 29 freshdesk Alternatives

Freshservice

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

4.55

Freshservice Icon

Freshservice

4.55
★★★★★
★★★★★
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

Freshservice is a Service Management solution that acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI.

Freshservice achieves greater effic...

Read More

Zoho Desk

Customer Service Software for Context-Aware ...

4.42

Zoho Desk Icon

Zoho Desk

4.42
★★★★★
★★★★★
Customer Service Software for Context-Aware ...

Zoho desk is an online tickets management software for customer support teams to service customers with increased productivity.

It provides built-in purpose-built tools to help agents with c...

Read More

Zendesk For Service

Customer service solution that’s easy to use and scales with your business

4.36

Zendesk For Service Icon

Zendesk For Service

4.36
★★★★★
★★★★★
Customer service solution that’s easy to use and scales with your business

Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience.

It comes with support, guide, c...

Read More

LiveAgent

Help Desk & Live Chat Software

4.59

LiveAgent Icon

LiveAgent

4.59
★★★★★
★★★★★
Help Desk & Live Chat Software

LiveAgent is a Helpdesk software for SMBs that can be used across industries such as Automotive, Marketing & Telco, Travel, SaaS and more. It can adapt to different business models such as Agencies,...

Read More

Salesforce Service Cloud

Service Cloud: Customer Support & Call Centre Software

4.20

Salesforce Service Cloud Icon

Salesforce Service Cloud

4.20
★★★★★
★★★★★
Service Cloud: Customer Support & Call Centre Software

Salesforce Service Cloud is a customer relationship management (CRM) platform for customer service and support, based on the company's CRM software for sales professionals. It helps to enhance custom...

Read More

Teamsupport

Customer Service Software Built for Business to Business

4.40

Teamsupport Icon

Teamsupport

4.40
★★★★★
★★★★★
Customer Service Software Built for Business to Business

TeamSupport is a Customer Service software built for B2B companies. It provides help desk features and customer service management tools enabling improved customer service and better relationships....

Read More

ServiceNow

ServiceNow - Digital Workflows for Enterprise - Make work ...

4.09

ServiceNow Icon

ServiceNow

4.09
★★★★★
★★★★★
ServiceNow - Digital Workflows for Enterprise - Make work ...

ServiceNow is a cloud-based workflow automation platform that enables enterprise organizations to improve operational efficiencies by streamlining and automating routine work tasks. It delivers digi...

Read More

Help Scout

Simple Customer Service Software and Education

4.56

Help Scout Icon

Help Scout

4.56
★★★★★
★★★★★
Simple Customer Service Software and Education

Help Scout is a customer service software that empowers businesses with tools that serve people in the most human, helpful way. It helps to improve customer satisfaction.

Help Scout provides an ema...

Read More

Kayako

Help Desk Software Kayako Unified Customer Service Software

4.09

Kayako Icon

Kayako

4.09
★★★★★
★★★★★
Help Desk Software Kayako Unified Customer Service Software

Kayako is a cloud-hosted Help Desk Software that puts all customer service channels in one place to address the customer concerns in a better and more efficient way. Kayako's customer support platfor...

Read More

Deskpro

Helpdesk Software | Cloud or Self-Hosted, On ...

4.54

Deskpro Icon

Deskpro

4.54
★★★★★
★★★★★
Helpdesk Software | Cloud or Self-Hosted, On ...

Deskpro is an all-in-one helpdesk software that provides customers and internal users with memorable customer experiences. It is a multi-channel helpdesk that captures and stores every message from c...

Read More

SolarWinds Service Desk

An IT service management (ITSM) solution that understands what it takes to successfully....

4.51

SolarWinds Service Desk Icon

SolarWinds Service Desk

4.51
★★★★★
★★★★★
An IT service management (ITSM) solution that understands what it takes to successfully....

SolarWinds Service Desk is an IT Service Desk Software that enables modern organizations worldwide to deliver a superior service experience to their employees. It helps enterprises manage IT comple...

Read More

Zoho Desk

Customer Service Software for Context-Aware ...

4.42

Zoho Desk Icon

Zoho Desk

4.42
★★★★★
★★★★★
Customer Service Software for Context-Aware ...

Zoho desk is an online tickets management software for customer support teams to service customers with increased productivity.

It provides built-in purpose-built tools to help agents with c...

Read More

Vision Helpdesk

A secure, reliable & scalable customer service software

4.61

Vision Helpdesk Icon

Vision Helpdesk

4.61
★★★★★
★★★★★
A secure, reliable & scalable customer service software

Vision Helpdesk is a Leading Customer Service Software used for providing customer support, managing IT resources, and providing IT support. It helps businesses to manage customer support and IT reso...

Read More

Re:amaze

Re:amaze - Customer service, live chat, and helpdesk ...

4.54

Re:amaze Icon

Re:amaze

4.54
★★★★★
★★★★★
Re:amaze - Customer service, live chat, and helpdesk ...

"The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. " - Jeff N

NetResults Tracker

Web-based Collaboration Software for ...

4.41

NetResults Tracker Icon

NetResults Tracker

4.41
★★★★★
★★★★★
Web-based Collaboration Software for ...

teamwork desk

Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

4.42

teamwork desk Icon

teamwork desk

4.42
★★★★★
★★★★★
Woodpecker.co - Cold emails & follow-ups, sent automatically from ...

Teamwork Desk a customer-centric helpdesk software which gives full visibility of customer communications from one shared spot so no information is lost and can convey remarkable help at scale. It he...

Read More

SupportBee

Ticketing System for High Touch Customer Service

4.16

SupportBee Icon

SupportBee

4.16
★★★★★
★★★★★
Ticketing System for High Touch Customer Service

SupportBee is an email ticketing software that helps to collaborate team on customer support. It helps to improve customer satisfaction.

SupportBee’s support ticket system enables teams to organize,...

Read More

Freshservice

Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

4.55

Freshservice Icon

Freshservice

4.55
★★★★★
★★★★★
Intelligent, Right-Sized Service Management Solution for the Modern Enterprise

Freshservice is a Service Management solution that acts as a force multiplier, helping businesses of all sizes achieve efficiency, effectiveness, and greater ROI.

Freshservice achieves greater effic...

Read More

Remote Support

SCCM for Your Service Desk | Remote Support ... - Cireson

4.58

Remote Support Icon

Remote Support

4.58
★★★★★
★★★★★
SCCM for Your Service Desk | Remote Support ... - Cireson

Zendesk For Service

Customer service solution that’s easy to use and scales with your business

4.36

Zendesk For Service Icon

Zendesk For Service

4.36
★★★★★
★★★★★
Customer service solution that’s easy to use and scales with your business

Zendesk For Service is a bundled software package by Zendesk for customer support and customer success teams to provide an omnichannel customer support experience.

It comes with support, guide, c...

Read More

Kayako

Help Desk Software Kayako Unified Customer Service Software

4.09

Kayako Icon

Kayako

4.09
★★★★★
★★★★★
Help Desk Software Kayako Unified Customer Service Software

Kayako is a cloud-hosted Help Desk Software that puts all customer service channels in one place to address the customer concerns in a better and more efficient way. Kayako's customer support platfor...

Read More

HappyFox Help Desk

Help Desk Software | Customer Support Software | Support Ticket ...

4.55

HappyFox Help Desk Icon

HappyFox Help Desk

4.55
★★★★★
★★★★★
Help Desk Software | Customer Support Software | Support Ticket ...

HappyFox Help Desk is a cloud-based helpdesk and customer support platform, HappyFox provides customer service teams with a robust ticket management system minus much of the management stuff. It prov...

Read More

Oracle CX Service

Service Cloud | Customer Experience | Oracle Cloud

4.40

Oracle CX Service Icon

Oracle CX Service

4.40
★★★★★
★★★★★
Service Cloud | Customer Experience | Oracle Cloud

Fortifi

Complete end-to-end cloud based business management platform

4.33

Fortifi Icon

Fortifi

4.33
★★★★★
★★★★★
Complete end-to-end cloud based business management platform

AnswerDash

Predict Customers questions based on page content and improve Customer Experience

4.37

AnswerDash Icon

AnswerDash

4.37
★★★★★
★★★★★
Predict Customers questions based on page content and improve Customer Experience

AnswerDash is an AI-powered Self-service software that provides instant answers to Customer queries resulting in increase in Sales, Ticket Deflections and Self-service engagement. It can be used by ...

Read More

HubSpot Service Hub

Customer service software to answer customer queries and issues.

4.35

HubSpot Service Hub Icon

HubSpot Service Hub

4.35
★★★★★
★★★★★
Customer service software to answer customer queries and issues.

HubSpot Service Hub is a customer service software that helps to deliver organized customer service that gives efficient help and complete answers to customer queries and issues. It helps to boost th...

Read More

Amelia

Digital Employee and Conversational AI solution that delivers the best elements of human interaction – conversation, expression, emotion and understanding

4.00

Amelia Icon

Amelia

4.00
★★★★★
★★★★★
Digital Employee and Conversational AI solution that delivers the best elements of human interaction – conversation, expression, emotion and understanding

Amelia is a Conversational intelligence tool that delivers the best elements of human interaction, conversation, expression, emotion, and understanding to user experiences every day, driving deeper c...

Read More

Comm100

Omnichannel Customer Experience Platform | Live Chat ...

4.51

Comm100 Icon

Comm100

4.51
★★★★★
★★★★★
Omnichannel Customer Experience Platform | Live Chat ...

Comm100 is an enterprise omnichannel customer service software that enables businesses or organizations to communicate with their website visitors in real-time. It is designed to help businesses from...

Read More

CRMdesk

Online Customer Support - Web Based Help Desk ...

4.03

CRMdesk Icon

CRMdesk

4.03
★★★★★
★★★★★
Online Customer Support - Web Based Help Desk ...

"Incidentally I must say that I am delighted with the price, service and quality of the CRMdesk. " - Ollie S