Re:amaze Overview
Re:amaze offers a streamlined approach to customer support by consolidating chat, social, SMS, FAQ, and email into one platform. This integration simplifies customer interactions and enables faster response times, essential for online businesses managing multiple channels. Notably, it provides real-time customer data insights, allowing teams to personalize service and enhance engagement. The platform's flexibility is evident in its mobile accessibility, ensuring support teams can operate effectively on the go. Additionally, Re:amaze supports app integrations, keeping operations synchronized and efficient. Its customizable features cater to brand-specific needs, making it a versatile tool for businesses aiming to improve customer service and engagement.
Use Cases
Customers recommend Customer Feedback Management, Engagement Management, Workflow Management, as the business use cases that they have been most satisfied with while using Re:amaze.
Business Priorities
Acquire Customers and Increase Sales & Revenue are the most popular business priorities that customers and associates have achieved using Re:amaze.
Re:amaze Use-Cases and Business Priorities: Customer Satisfaction Data
Re:amaze works with different mediums / channels such as Social Media. E-Mail. and Chat.
Re:amaze's features include Feedback Surveys, Templates, Alerts: Popups & Notifications, etc. and Re:amaze support capabilities include Email Support, 24/7 Support, Chat Support, etc. also Re:amaze analytics capabilities include Custom Reports, and Analytics.
Reviews
"What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cum...bersome to manage all our communication channels." - Olga
Re:amaze, Cayzu Help Desk, Service Creatio, Elevio, Qminder, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Re:amaze offers intuitive customer support software for online businesses. Customers can be supported, engaged, and converted through chat, social, SMS, FAQ, and email on a single platform.
Popular Business Setting
for Re:amaze
Top Industries
- Education
- Marketing and Advertising
- Internet
Popular in
- Small Business
- Enterprise
- Mid Market
Re:amaze is popular in Education, Marketing And Advertising, and Internet and is widely used by Small Business, Enterprise, and Mid Market.
Comprehensive Insights on Re:amaze Use Cases
How does Re:amaze address your Customer Feedback Management Challenges?
How efficiently Does Re:amaze manage your Engagement Management?
What makes Re:amaze ideal for Workflow Management?
What makes Re:amaze ideal for Helpdesk Management?
How can Re:amaze enhance your Collaboration process?
26+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Re:amaze solved their Help Desk needs. Cuspera uses 1586 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
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What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga |
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We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis |
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The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Olga Animatron |
What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga |
|
Davis Printful |
We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis |
|
Jeff N Co-Founder and CMO BuiltBar |
The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N |
Case Studies
CASE STUDY NRSNG
CASE STUDY NRSNG
Video
What is Re:amaze?
Frequently Asked Questions(FAQ)
for Re:amaze
What is Re:amaze used for?
What are the top features of Re:amaze?
Who uses Re:amaze?
What are Re:amaze alternatives?
Where is Re:amaze located?
Peers used Re:amaze for customer feedback management and engagement management
Re:amaze Competitors
Re:amaze Features
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| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (152) |
| Analytics | Read Reviews (15) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (152) |
| Analytics | Read Reviews (15) |
Re:amaze Integrations
Re:amaze integrates with a wide range of software applications through its robust data import and export capabilities.
Software Failure Risk Guidance
?for Re:amaze
Overall Risk Meter
Top Failure Risks for Re:amaze
Re:amaze, Inc. Profile
Company Name
Re:amaze, Inc.
Company Website
https://www.reamaze.com/HQ Location
920 Saratoga Ave, San Jose, CA 95129, US
Employees
11-50
Social
Financials
SEED
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