Product Business Settings

Re:amaze is popular in Education, Marketing And Advertising, and Internet industries and is widely used by Small Business, Enterprise, and Mid Market.

Integrations

CRM
Other Demand Generation
Marketing Automation
E-Commerce Platform

Re:amaze Product Overview

Re:amaze offers a streamlined approach to customer support by consolidating chat, social, SMS, FAQ, and email into one platform. This integration simplifies customer interactions and enables faster response times, essential for online businesses managing multiple channels. Notably, it provides real-time customer data insights, allowing teams to personalize service and enhance engagement. The platform's flexibility is evident in its mobile accessibility, ensuring support teams can operate effectively on the go. Additionally, Re:amaze supports app integrations, keeping operations synchronized and efficient. Its customizable features cater to brand-specific needs, making it a versatile tool for businesses aiming to improve customer service and engagement.

How satisfied the customers are with Re:amaze use-cases

Reviews

"What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cum...bersome to manage all our communication channels." - Olga
"We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff." - Davis

Re:amaze Customer Insights, Testimonials and Case Studies

What makes Re:amaze ideal for Customer Feedback Management?

Why is Re:amaze the best choice for Engagement Management?

Why is Re:amaze the best choice for Workflow Management?

How can Re:amaze enhance your Helpdesk Management process?

How can Re:amaze enhance your Collaboration process?

What is Re:amaze used for?

Re:amaze is a Help Desk Software mainly used by its customers to Acquire Customers and Increase Sales & Revenue by Customer Feedback Management, Engagement Management and Workflow Management .

What are the top features of Re:amaze?

Feedback surveys, Templates and Alerts: popups & Notifications are some of the top features of Re:amaze.

Who uses Re:amaze?

Re:amaze is used by Education, Marketing And Advertising and Internet among other industries.

What are Re:amaze alternatives?

Cayzu Help Desk, Service Creatio, Elevio and Qminder are popular alternatives for Re:amaze.

Where is Re:amaze located?

Re:amaze is headquartered at 920 Saratoga Ave, San Jose, CA 95129, US.

11 buyers and buying teams have used Cuspera to assess how well Re:amaze solved their Help Desk needs. Cuspera uses 1586 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

CUSTOMERS TESTIMONIALS
Re:amaze testimonial

Olga

Animatron

What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga
Re:amaze testimonial

Davis

Printful

We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis
Re:amaze testimonial

Jeff N

Co-Founder and CMO

BuiltBar

The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N
CUSTOMERS TESTIMONIALS
Re:amaze testimonial

Olga

Animatron

What we love about Reamaze is the fact that it helps us provide better support to our customers. It's easy to keep track of the conversations that our team is involved in and give timely replies to all the questions. Without Reamaze, it would be cumbersome to manage all our communication channels. Testimonial By Olga
Re:amaze testimonial

Davis

Printful

We’ve grown with Reamaze from just 1 operator to almost 30 now. We joined because of the simplicity and stayed for how they continue to execute on new stuff. Testimonial By Davis
Re:amaze testimonial

Jeff N

Co-Founder and CMO

BuiltBar

The difference between what we had before Re:amaze and now has been incredible. Re:amaze has truly reinvented our customer service model, and in amazing ways. Testimonial By Jeff N

NRSNG - Education - Medium

Re:amaze helped NRSNG cut customer support response times by 50%. NRSNG needed a unified inbox, live chat, help center, analytics, and social media integration. The platform's multi-channel support a...nd reporting tools improved team collaboration and staffing. Satisfaction surveys and ratings let NRSNG track feedback and fix issues fast. NRSNG now delivers better customer experiences and higher satisfaction.

Read on →

What is Re:amaze?

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Peers used Re:amaze for customer feedback management and engagement management

Re:amaze Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.30/5

Read Reviews (152)
Analytics

4.26/5

Read Reviews (15)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.30/5

Read Reviews (152)
Analytics

4.26/5

Read Reviews (15)

Software Failure Risk Guidance

?

for Re:amaze

Overall Risk Meter

Low Medium High

Top Failure Risks for Re:amaze

Re:amaze, Inc. Profile

Company Name

Re:amaze, Inc.

Company Website

https://www.reamaze.com/

HQ Location

920 Saratoga Ave, San Jose, CA 95129, US

Employees

11-50

Social

Financials

SEED