Web+Center Overview

This is a summary of the comprehensive capabilities and benefits of Web+Center based on over 824 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Web+Center, Cayzu Help Desk, Jitbit Helpdesk, Mojo Helpdesk, ProProfs Help Desk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Web+Center is right for your needs? Our Cuspera AI engine can evaluate how Web+Center fits your specific business needs, industry, and context. Get your personalized assessment report today.

Web+Center supports business activities such as:

  • Helpdesk Management
  • Contact List Management
  • Customer Case Management
  • Sending & Publishing Communications
  • Customer Feedback Management

Web+Center can help you with many business goals, such as Acquire Customers, and Enhance Customer Relationships. It can help manage these activities if you use E-Mail for these needs. As a solution, Web+Center's capabilities include Ticketing, Recording, Alerts: Popups & Notifications, etc.

Web+Center Government Administration Vertical is its biggest customer base.

Reviews

"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Web+Center solved their Help Desk needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Web+Center.

Use Cases

Peers recommend Helpdesk Management , Contact List Management , Customer Case Management , as the business use cases that they have been most satisfied while using Web+Center.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management

4.99/5 ★

Read Reviews (290)

"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets
Contact List Management with E-Mail

4.62/5 ★

Read Reviews (26)

"...Categories: Help Desk , Contact Management...."
contacts history

4.27/5 ★

Read Reviews (7)

"...Business+Center features include customer and contact record logs, email distribution options to send emails to select customer/contact groups, and contact rep coordination management, invoices, quotes and reporting functions...."
creating contact list

3.19/5 ★

Read Reviews (1)

"...Contact Log Database Create and update contact logs on customers or users...."
Customer Case Management with E-Mail

4.72/5 ★

Read Reviews (16)

"...Tech support staff can conveniently email case reports to customers, and customers can conveniently find case reports in the database and have them emailed...." Tech+Center - open source web-based help desk software
PEER EXPERIENCES
Helpdesk Management

4.99/5 ★

Read Reviews (290)

"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets
Contact List Management with E-Mail

4.62/5 ★

Read Reviews (26)

"...Categories: Help Desk , Contact Management...." Peer review
contacts history

4.62/5 ★

Read Reviews (7)

creating contact list

4.62/5 ★

Read Reviews (1)

Customer Case Management with E-Mail

4.72/5 ★

Read Reviews (16)

"...Tech support staff can conveniently email case reports to customers, and customers can conveniently find case reports in the database and have them emailed...." Tech+Center - open source web-based help desk software

13+ more Business Use Cases

Our AI advisor, Wyz, harnessed 824 insights from peers and experts to help you assess how these Web+Center use cases fit your Help Desk needs.

Frequently Asked Questions(FAQ)

for Web+Center

What is Web+Center used for?

Web+Center is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Contact List Management and Customer Case Management .

What are the top features of Web+Center?

Ticketing, Recording and Alerts: popups & Notifications are some of the top features of Web+Center.

Who uses Web+Center?

Web+Center is used by Government Administration, Construction and Non-Profit Organization Management among other industries.

What are Web+Center alternatives?

Cayzu Help Desk, Jitbit Helpdesk, Mojo Helpdesk and ProProfs Help Desk are popular alternatives for Web+Center.

Where is Web+Center located?

Web+Center is headquartered at 13851 Fremont Pines Lane, Los Altos Hills, CA 94022, US.

Popular Business Setting

for Web+Center

Top Industries

  • Government Administration
  • Construction
  • Non-Profit Organization Management

Popular in

  • Mid Market
  • Small Business
  • Enterprise

Peers used Web+Center to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Web+Center

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.80/5 ★

Read Reviews (35)
Recording

4.61/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.54/5 ★

Read Reviews (10)
Personalization

4.45/5 ★

Read Reviews (8)
Feedback surveys

4.23/5 ★

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Ticketing

4.80/5 ★

Read Reviews (35)
Recording

4.61/5 ★

Read Reviews (21)
Alerts: popups & Notifications

4.54/5 ★

Read Reviews (10)
Personalization

4.45/5 ★

Read Reviews (8)
Feedback surveys

4.23/5 ★

Read Reviews (5)

IT and Other Capabilities

for Web+Center

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.66/5 ★

Read Reviews (45)
Data Import

4.65/5 ★

Read Reviews (56)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Export

4.66/5 ★

Read Reviews (45)
Data Import

4.65/5 ★

Read Reviews (56)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.95/5 ★

Read Reviews (59)
Chat Support

4.95/5 ★

Read Reviews (57)
Phone Support

4.95/5 ★

Read Reviews (58)
24/7 Support

4.83/5 ★

Read Reviews (230)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Email Support

4.95/5 ★

Read Reviews (59)
Chat Support

4.95/5 ★

Read Reviews (57)
Phone Support

4.95/5 ★

Read Reviews (58)
24/7 Support

4.83/5 ★

Read Reviews (230)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.61/5 ★

Read Reviews (38)
Analytics

3.21/5 ★

Read Reviews (1)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.61/5 ★

Read Reviews (38)
Analytics

3.21/5 ★

Read Reviews (1)

Software Failure Risk Guidance

?

for Web+Center

Overall Risk Meter

Low Medium High

Top Failure Risks for Web+Center

Vendor Profile Details

Company Name

Internet Software Sciences

HQ Location

13851 Fremont Pines Lane, Los Altos Hills, CA 94022, US

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