Web+Center Overview
This is a summary of the comprehensive capabilities and benefits of Web+Center based on over 824 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Web+Center, Cayzu Help Desk, Jitbit Helpdesk, Mojo Helpdesk, ProProfs Help Desk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Web+Center is right for your needs? Our Cuspera AI engine can evaluate how Web+Center fits your specific business needs, industry, and context. Get your personalized assessment report today.
Web+Center supports business activities such as:
- Helpdesk Management
- Contact List Management
- Customer Case Management
- Sending & Publishing Communications
- Customer Feedback Management
Web+Center can help you with many business goals, such as Acquire Customers, and Enhance Customer Relationships. It can help manage these activities if you use E-Mail for these needs. As a solution, Web+Center's capabilities include Ticketing, Recording, Alerts: Popups & Notifications, etc.
Web+Center Government Administration Vertical is its biggest customer base.
Reviews
"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Web+Center solved their Help Desk needs. Cuspera uses 824 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Web+Center.
Use Cases
Peers recommend Helpdesk Management , Contact List Management , Customer Case Management , as the business use cases that they have been most satisfied while using Web+Center.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Helpdesk Management |
4.99/5 ★ |
"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets |
Contact List Management with E-Mail |
4.62/5 ★ |
"...Categories: Help Desk , Contact Management...." Peer review |
contacts history |
4.27/5 ★ |
"...Business+Center features include customer and contact record logs, email distribution options to send emails to select customer/contact groups, and contact rep coordination management, invoices, quotes and reporting functions...." Open source web based software: invoicing, billing, contact management |
creating contact list |
3.19/5 ★ |
"...Contact Log Database Create and update contact logs on customers or users...." Open source web based software: invoicing, billing, contact management |
Customer Case Management with E-Mail |
4.72/5 ★ |
"...Tech support staff can conveniently email case reports to customers, and customers can conveniently find case reports in the database and have them emailed...." Tech+Center - open source web-based help desk software |
PEER EXPERIENCES | |
---|---|
Helpdesk Management |
4.99/5 ★ |
"...The Customer+Mobile interface is designed to be integrated into new or existing Web+Center help desk installations...." Help Desk on Mobile and Tablets |
|
Contact List Management with E-Mail |
4.62/5 ★ |
"...Categories: Help Desk , Contact Management...." Peer review |
|
contacts history |
4.62/5 ★ |
creating contact list |
4.62/5 ★ |
Customer Case Management with E-Mail |
4.72/5 ★ |
"...Tech support staff can conveniently email case reports to customers, and customers can conveniently find case reports in the database and have them emailed...." Tech+Center - open source web-based help desk software |
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 824 insights from peers and experts to help you assess how these Web+Center use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for Web+Center
What is Web+Center used for?
What are the top features of Web+Center?
Who uses Web+Center?
What are Web+Center alternatives?
Where is Web+Center located?
Popular Business Setting
for Web+Center
Top Industries
- Government Administration
- Construction
- Non-Profit Organization Management
Popular in
- Mid Market
- Small Business
- Enterprise
Web+Center Alternatives
Peer and Expert Opinion on Features
for Web+Center
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Ticketing | Read Reviews (35) |
Recording | Read Reviews (21) |
Alerts: popups & Notifications | Read Reviews (10) |
Personalization | Read Reviews (8) |
Feedback surveys | Read Reviews (5) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Ticketing | Read Reviews (35) |
Recording | Read Reviews (21) |
Alerts: popups & Notifications | Read Reviews (10) |
Personalization | Read Reviews (8) |
Feedback surveys | Read Reviews (5) |
IT and Other Capabilities
for Web+Center
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (45) |
Data Import | Read Reviews (56) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (45) |
Data Import | Read Reviews (56) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (59) |
Chat Support | Read Reviews (57) |
Phone Support | Read Reviews (58) |
24/7 Support | Read Reviews (230) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Email Support | Read Reviews (59) |
Chat Support | Read Reviews (57) |
Phone Support | Read Reviews (58) |
24/7 Support | Read Reviews (230) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (38) |
Analytics | Read Reviews (1) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
Custom Reports | Read Reviews (38) |
Analytics | Read Reviews (1) |
Software Failure Risk Guidance
?for Web+Center
Overall Risk Meter
Top Failure Risks for Web+Center
Vendor Profile Details
Company Name
Internet Software Sciences
Company Website
https://www.inet-sciences.com/HQ Location
13851 Fremont Pines Lane, Los Altos Hills, CA 94022, US
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