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Compare NinjaOne (formerly NinjaRMM) vs Web+Center

Failure Risk Guidance Security Report ?

Failure Risk for NinjaOne (formerly NinjaRMM) medium Failure Risk for Web+Center low
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Comparison Summary

For NinjaOne (formerly NinjaRMM) vs Web+Center comparison, Our AI algorithm looked at 2212 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NinjaOne (formerly NinjaRMM) and Web+Center to solve their respective business needs.

Pros and cons of NinjaOne (formerly NinjaRMM) and Web+Center

NinjaOne (formerly NinjaRMM) is more suited to businesses that require Helpdesk Management with Phone Calls and Training & Onboarding where as Web+Center is focused towards Helpdesk Management and Contact List Management with E-Mail .

Both NinjaOne (formerly NinjaRMM) and Web+Center are Help Desk software, peers recommend NinjaOne (formerly NinjaRMM) for training & onboarding where as Web+Center is more known for contact list management and helpdesk management .

logo NinjaOne (formerly NinjaRMM)

Focus area

NinjaOne (formerly NinjaRMM) is better than Web+Center for

Software Failure Risk

  • medium

logo Web+Center

Focus area

Web+Center is better than NinjaOne (formerly NinjaRMM) for

Software Failure Risk

  • low

About

Top rated UEM & IT Management Software

Web+Center: Open Source Help Desk /Service Desk Software for IT and Customer Support

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

34

22

Total Goals
(we found evidences for)

8

2

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (33)

Read Reviews (290)

training & onboarding

Read Reviews (32)

Read Reviews (0)

sales document management

Read Reviews (10)

Read Reviews (12)

contract management

Read Reviews (10)

Read Reviews (4)

workflow management

Read Reviews (6)

Read Reviews (0)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (4)

customer feedback management

Read Reviews (2)

Read Reviews (10)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (14)

sending & publishing communications

Read Reviews (1)

Read Reviews (13)

content management

Read Reviews (2)

Read Reviews (0)

contact list management

Read Reviews (0)

Read Reviews (26)

customer case management

Read Reviews (0)

Read Reviews (16)

rating and review management

Read Reviews (0)

Read Reviews (8)

knowledge management

Read Reviews (0)

Read Reviews (8)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

  • Acquire customers

  • Enhance customer relationships

Top Channels

Channels Used

  • e-mail

  • phone calls

  • offline

  • support groups

  • chat

  • website

  • events

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • mobile

  • mobile app

  • See 11 more

  • e-mail

  • phone calls

  • offline

  • support groups

  • chat

  • website

  • events

  • trade shows

  • promotions

  • causes and charity

  • user generated content

  • blogs

  • mobile

  • mobile app

  • See 11 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

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low

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Integration Risk

medium

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low

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Migration Risk

medium

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low

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting