JumpCloud Overview

JumpCloud simplifies the complex world of IT management by providing a unified platform for overseeing a variety of devices, including Windows, Apple, Linux, and Android. It ensures secure access through features like Single Sign-On (SSO), Multi-Factor Authentication (MFA), Zero Trust, and RADIUS. This comprehensive approach to security management allows businesses to maintain control over their digital environments efficiently. A standout detail is JumpCloud's ability to integrate these diverse systems into one cohesive platform, reducing the need for multiple tools and enhancing security posture. This consolidation not only streamlines operations but also fortifies access control, making it a valuable asset for organizations aiming to safeguard their data and infrastructure.

Use Cases

Customers recommend Onboarding, Proposal & Quote Management, Workflow Management, as the business use cases that they have been most satisfied with while using JumpCloud.

Other use cases:

  • Helpdesk Management
  • Groups Management
  • Engagement Management
  • Knowledge Management
  • Playbook Creation
  • Products & Pricelist Management
  • Contract Management
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Consistency are the most popular business priorities that customers and associates have achieved using JumpCloud.

JumpCloud Use-Cases and Business Priorities: Customer Satisfaction Data

JumpCloud's features include Dashboard. and JumpCloud support capabilities include Phone Support, Email Support, Chat Support, etc. also JumpCloud analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Easy to onboard new developers and manage them from the dashboard...." Peer review by Tina G, CEO

JumpCloud, ClickGUARD, Rippling, ClickCease, NinjaOne (formerly NinjaRMM), etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.

Popular Business Setting

for JumpCloud

Top Industries

  • Information Technology and Services
  • Computer Software
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

JumpCloud is popular in Information Technology And Services, Computer Software, and Computer & Network Security and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on JumpCloud Use Cases

What Are the key features of JumpCloud for Onboarding?

How efficiently Does JumpCloud manage your Workflow Management?

How can JumpCloud optimize your Helpdesk Management Workflow?

Why is JumpCloud the best choice for Groups Management?

16+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well JumpCloud solved their Security needs. Cuspera uses 1006 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

Case Studies

Education

CASE STUDY Rock Island-Milan School District

Rock Island-Milan School District improved IT efficiency, reduced costs, and enhanced security using JumpCloud's open directory platform, achieving unified management and compliance.

Video

What Are IT General Controls (ITGC)?

Video Thumbnail

Frequently Asked Questions(FAQ)

for JumpCloud

What is JumpCloud?

JumpCloud is a cloud-based directory as a service platform used to securely manage users' identity, devices, and access across things such as VPN, Wi-Fi, Servers and workstations.

It’s a single platform that can manage identity, access, and devices in the cloud. It controls and manages a wide variety of configurations with Zero Trust security to secure the organization. It manages Windows, Mac, and Linux devices from a single platform. From user provisioning and permissions control to MFA and full disk encryption enforcement, manage and secure the device with point-and-click simplicity. JumpCloud Seamless integrates with G Suite, Active Directory, HR systems, and others.

Some of its features include centralized identities, flexible administration, fully cloud-based directory, hyper-secure, zero-touch onboarding, secure remote access, integrate with all resources, cloud or On-Prem, extend identities to any OS, easy migration, streamline security and more.

What is JumpCloud used for?

JumpCloud is a Security Software mainly used by its customers to Acquire Customers and Improve Consistency by Onboarding, Proposal & Quote Management and Workflow Management .

Who uses JumpCloud?

JumpCloud is used by Information Technology And Services, Computer Software and Computer & Network Security among other industries.

What are JumpCloud alternatives?

ClickGUARD, Rippling, ClickCease and NinjaOne (Formerly NinjaRMM) are popular alternatives for JumpCloud.

Where is JumpCloud located?

JumpCloud is headquartered at Louisville, CO 80027, US.
lightning

Peers used JumpCloud for onboarding and proposal & quote management

JumpCloud Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Analytics

3.50/5

Read Reviews (45)
Custom Reports

3.27/5

Read Reviews (46)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.50/5

Read Reviews (45)
Custom Reports

3.27/5

Read Reviews (46)

Software Failure Risk Guidance

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for JumpCloud

Overall Risk Meter

Low Medium High

Top Failure Risks for JumpCloud

JumpCloud, Inc. News

M&A

JumpCloud Acquires VaultOne, Igniting a New Era of Privileged Access Management

JumpCloud announced the acquisition of VaultOne, a Brazil-based provider of privileged access management (PAM) solutions, in May 2025. This move strengthens JumpCloud's unified identity, device, and access management platform by adding advanced PAM capabilities. The acquisition enhances security and compliance for organizations seeking integrated IAM, MDM, and SSO solutions.

Awards

JumpCloud Triumphs for Sixth Year on the Best Places to Work List - GlobeNewswire

JumpCloud has been recognized for the sixth consecutive year as one of the best places to work, according to GlobeNewswire.

Product

JumpCloud consolidates identity, device and access management into a single platform - CIO

JumpCloud brings together identity, device, and access management in one platform for easier control and security.

Partnership

JumpCloud Unveils Partner Program to Empower Global Growth and Innovation – IT Business Net

JumpCloud launches a Partner Program to boost global growth, offering support and incentives for MSPs and VARs, enhancing IT management and customer value.

JumpCloud, Inc. Profile

Company Name

JumpCloud, Inc.

Company Website

https://jumpcloud.com/

HQ Location

Louisville, CO 80027, US

Employees

251-500

Social

Financials

SERIES F