NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
JumpCloud: JumpCloud's directory unifies devices and identities across Windows, Mac, and Linux. Cloud-based SSO, MDM, MFA, and PAM are offered to enhance security and management.
This comparison report of NinjaOne (formerly NinjaRMM) vs. JumpCloud is based on a specific set of business needs and context. The comparison uses 2394 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing NinjaOne (formerly NinjaRMM) and JumpCloud
NinjaOne (formerly NinjaRMM), Cayzu Help Desk, Alloy Software, etc., belong to a category of solutions that help Help Desk, whereas JumpCloud, BetterCloud, Ping Identity (formerly ForgeRock Identity Platform), etc., belong to a category of solutions that help Security. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
NinjaOne (formerly NinjaRMM) covers Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.
JumpCloud focuses on Training & Onboarding, Sales Document Management, Workflow Management, Helpdesk Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
NinjaOne (formerly NinjaRMM) and JumpCloud: Best activities based on customer satisfaction
NinjaOne (formerly NinjaRMM) in Action: Unique Activities
What solutions does NinjaOne (formerly NinjaRMM) provide for Helpdesk Management?
"...Scheduled maintenance and updates have helped keep support time more predictable...." Peer review by Brian W, President, Information Technology and Services
JumpCloud in Action: Unique Activities
Why is JumpCloud the best choice for Training & Onboarding?
"...We were able to reduce the onboarding time for employees as well as the time it took to resolve technical issues with employee's systems...." Peer review by Robert L, IT Admin
What Are the key features of JumpCloud for Workflow Management?
"...They ve also been able to build new tools and workflows...." Boulder Heavy Industries Case Study: Extending AD & Going Remote
How does JumpCloud facilitate Groups Management?
"...We don't want to run AD or other on premise directory services, JumpCloud easily allows us to manage users, groups, policies, etc all with ease...." Peer review by Administrator
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Grow market share
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Improve efficiency
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
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Acquire customers
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Improve consistency
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| NinjaOne (formerly NinjaRMM) | JumpCloud | |
|---|---|---|
| Peer score | 4.8 | 4.6 |
| Peer insights | 1388 | 1006 |
| Top industries |
Information Technology And Services 63.0%
Computer & Network Security 14.0%
Computer Software 5.0%
|
Information Technology And Services 39.0%
Computer Software 15.0%
Computer & Network Security 10.0%
|
| SMB and Mid-Market | 97.0% | 93.0% |
| Enterprise | 3.0% | 7.0% |
Integrations
Ecosystem partners each product commonly connects with.
News
Latest NinjaOne (formerly NinjaRMM) news
NinjaOne Browser Management Closes the Browser Visibility and Control Gap for IT
NinjaOne introduced Browser Management, enhancing its IT operations platform by integrating browser visibility and control. The solution provides centralized management of browser policies and AI governance, reducing risks from unapproved extensions and AI usage. It integrates seamlessly with existing IT operations, improving security without requiring users to change browsers.
Latest JumpCloud news
JumpCloud extends Agentic IAM to govern AI agents
JumpCloud has enhanced its Agentic IAM platform to manage AI agents alongside human users, providing unified identity and access control. The update introduces visibility, ownership, and privileged access rules for AI agents, ensuring secure integration with legacy systems. New features include agent identities, automated discovery, and policy enforcement, supporting AI adoption without security risks.