Ping Identity (formerly ForgeRock Identity Platform) Overview

Ping Identity delivers robust security solutions that safeguard users and digital interactions, ensuring seamless experiences across digital platforms. This product focuses on identity security, a critical component for enterprises managing large volumes of user data and digital transactions. By integrating into existing technology stacks, Ping Identity enhances security protocols without compromising user experience. This approach is trusted by major organizations worldwide, underscoring its reliability. A notable feature is PingOne Protect, which fortifies digital identity foundations, offering advanced protection and differentiation through innovative solutions. This makes Ping Identity a pivotal tool for securing digital enterprises.

Use Cases

Customers recommend Onboarding, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ping Identity (formerly ForgeRock Identity Platform).

Other use cases:

  • Product Marketing
  • Lead Management
  • Account Management
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Business Development
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ping Identity (formerly ForgeRock Identity Platform).

Other priorities:

  • Scale Best Practices
  • Manage Risk
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Ping Identity (formerly ForgeRock Identity Platform) Use-Cases and Business Priorities: Customer Satisfaction Data

Ping Identity (formerly ForgeRock Identity Platform) works with different mediums / channels such as Phone Calls.

Ping Identity (formerly ForgeRock Identity Platform)'s features include Personalization, and Bot. and Ping Identity (formerly ForgeRock Identity Platform) support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Ping Identity (formerly ForgeRock Identity Platform) analytics capabilities include Analytics, and Custom Reports.

Peer review evidence (same sources as the product rating summary)

"...Increase efficiency and security by simplifying employee onboarding, provisioning, deprovisioning and offboarding processes. ..." Modernize Identity Governance & Administration (IGA)
"...In 2018, cybercriminals exposed 2.8 billion consumer data records, costing U.S. Robert Vamosi, Senior Product Marketing Manager, & Val Dobrushkin, Head of Security Compliance, ForgeRock. ..." ForgeRock
"...Lower helpdesk calls with automated policy-based to any system, application, and infrastructure. ..." Modernize Identity Governance & Administration (IGA)

Ping Identity (formerly ForgeRock Identity Platform), ClickGUARD, ClickCease, Stripe Radar, JumpCloud, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Forgerock-identity-platform offers IAM solutions for managing identities. Ping Identity connects users to various apps and APIs, managing identity data at scale.

Ping Identity (formerly ForgeRock Identity Platform) Customer wins, Customer success stories, Case studies

How can Ping Identity (formerly ForgeRock Identity Platform) enhance your Onboarding process?

What solutions does Ping Identity (formerly ForgeRock Identity Platform) provide for Products & Pricelist Management?

How does Ping Identity (formerly ForgeRock Identity Platform) facilitate Helpdesk Management?

What Are the key features of Ping Identity (formerly ForgeRock Identity Platform) for Product Marketing?

What makes Ping Identity (formerly ForgeRock Identity Platform) ideal for Lead Management?

11 buyers and buying teams have used Cuspera to assess how well Ping Identity (formerly ForgeRock Identity Platform) solved their Security needs. Cuspera uses 1560 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

 

Ping Identity - Information Technology And Services - Medium

Denver, USA

Ping Identity used its own platform to reverify its global workforce. The company faced the challenge of rising deepfake and identity fraud threats. Using biometric verification and document authenti...cation, Ping reverified employees in 34 countries. The process took under two minutes per employee and reached 97% compliance in three weeks. This improved security and set a new standard for workforce identity assurance.

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StoneCo - Financial Services - Large

São Paulo, Brazil

StoneCo used Ping Identity to modernize its identity infrastructure. The company migrated 3.4 million identities in six months. Request capacity increased 18 times. Authentication latency dropped by ...88%. There were zero incidents during the migration. StoneCo now delivers seamless financial services at scale.

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Raymond James - Financial Services - Large

St. Petersburg, USA

Raymond James used Ping Identity to secure millions of client and workforce identities. They replaced legacy systems with phishing-resistant authentication and adaptive MFA. The firm migrated hundred...s of applications and eliminated old dependencies. Ping's orchestration tools helped balance security with a smooth user experience. Executives now see identity as a key business advantage.

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H&R Block - Financial Services - Large

Kansas City, USA

H&R Block used Ping Identity to modernize its customer identity and access management for the Spruce mobile banking platform. The legacy system could not handle high authentication volumes, risking t...he launch. PingOne and PingFederate enabled secure, passwordless logins and supported 140 authentications per second. The transformation finished in 90 days. In the first week, Spruce generated $60 million in deposits. The new system scaled easily during peak tax season.

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Tampa General Hospital - Hospital & Health Care - Large

Tampa, USA

Tampa General Hospital used Ping Identity to automate 86% of identity requests. This cut help desk costs and reduced security risks from manual processes. The hospital saw a 22% drop in help desk cal...ls. Clinicians now spend less time on account recovery and more time on patient care. The new system protects sensitive patient data and streamlines authentication for staff.

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WithLess - Financial Services - Small

WithLess used PingOne Recognize to meet PSD2 SCA compliance. They replaced SMS OTPs with biometric authentication for stronger security. The solution enabled fast deployment in under two weeks. Users... now authenticate with a single glance, reducing friction. Sensitive actions are protected by step-up biometrics. WithLess lowered SIM-swap risk and improved customer experience.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Ping Identity (formerly ForgeRock Identity Platform)

What is Ping Identity (formerly ForgeRock Identity Platform)?

ForgeRock Identity Platform delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world. It helps global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment.

ForgeRock scale to power the entire enterprise to deliver exceptional experiences and security, grow business and competitive advantage, improve efficiency and productivity and reduce costs. It Seamlessly manages identity relationships across all channels, manages and reduces the risk that comes with excessive or unnecessary access, captures rich context to make continuous access decisions, bridges identity and enforce security protocols easily, ensures compliance with data privacy regulations and so on.

Some of its features are acquiring customers faster, deliver great experiences, protects both the customers and the organization, empowers an efficient workforce, speed legacy modernization with modernized accelerators and an identity gateway, mitigate risks and reduce costs and more.

What is Ping Identity (formerly ForgeRock Identity Platform) used for?

Ping Identity (formerly ForgeRock Identity Platform) is a Security Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Products & Pricelist Management and Helpdesk Management .

What are the top features of Ping Identity (formerly ForgeRock Identity Platform)?

Personalization, bot are some of the top features of Ping Identity (formerly ForgeRock Identity Platform).

What are Ping Identity (formerly ForgeRock Identity Platform) alternatives?

ClickGUARD, ClickCease, Stripe Radar and JumpCloud are popular alternatives for Ping Identity (formerly ForgeRock Identity Platform).

Where is Ping Identity (formerly ForgeRock Identity Platform) located?

Ping Identity (formerly ForgeRock Identity Platform) is headquartered at 201 Mission St Ste 2900 San Francisco, CA, US 94105.
lightning

Peers used Ping Identity (formerly ForgeRock Identity Platform) for onboarding and products & pricelist management

Ping Identity (formerly ForgeRock Identity Platform) Competitors

Ping Identity (formerly ForgeRock Identity Platform) Features

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  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)

Ping Identity (formerly ForgeRock Identity Platform) Integrations

Ping Identity (formerly ForgeRock Identity Platform) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.61/5 ★

Read Reviews (112)
Data Export

4.58/5 ★

Read Reviews (31)

Entrust Identity Verification (formerly Onfido)

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Sinch MVNE Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Ping Identity (formerly ForgeRock Identity Platform)

Overall Risk Meter

Low Medium High

Top Failure Risks for Ping Identity (formerly ForgeRock Identity Platform)

Ping Identity News

Product

Ping Identity Verification and Fraud Protection Listed in Epic Toolbox

Ping Identity's verification and fraud protection capabilities are now integrated into Epic Toolbox, enhancing MyChart experiences. This integration allows healthcare organizations to automate patient onboarding and account recovery, improving security and operational efficiency without replacing existing infrastructure. The solution supports privacy standards and HIPAA compliance, reducing fraud while maintaining seamless patient access.

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Partnership

Ping Identity and OLOID Launch Passwordless Identity for Clinical ...

Ping Identity and OLOID have partnered to launch a passwordless identity solution for clinical healthcare workers, addressing security vulnerabilities from shared passwords and badges. The cloud-native solution offers verified onboarding, Tap-and-Login access, and high-assurance recovery, enhancing security while reducing access friction. Initially targeting U.S. hospitals, it has potential applications in Southeast Asia.

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Partnership

Ping Identity and OLOID Bring Passwordless, Verified Trust to the ...

Ping Identity and OLOID have partnered to offer a passwordless identity solution for the U.S. clinical healthcare workforce. This cloud-native solution integrates verified onboarding, passwordless Tap-and-Login, and secure recovery to enhance security and reduce access friction for clinicians. It aims to improve productivity and protect against credential-based attacks by replacing traditional identity tools with a unified approach.

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Partnership

Ping Identity partners with OLOID on passwordless clinical workforce ...

Ping Identity and OLOID have partnered to offer passwordless identity access for US clinical healthcare workers. The solution integrates PingOne Verify with OLOID Tap-and-Login to enhance security and reduce login friction across shared devices and EHR systems. It aims to replace outdated systems with a cloud-native SaaS model, focusing on minimal data collection and efficient PII management.

Read more →

Ping Identity Profile

Company Name

Ping Identity

Company Website

https://www.pingidentity.com/

HQ Location

201 Mission St Ste 2900 San Francisco, CA, US 94105

Employees

501-1000

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Financials

SERIES F