Ping Identity (formerly ForgeRock Identity Platform) Overview

Ping Identity delivers robust security solutions that safeguard users and digital interactions, ensuring seamless experiences across digital platforms. This product focuses on identity security, a critical component for enterprises managing large volumes of user data and digital transactions. By integrating into existing technology stacks, Ping Identity enhances security protocols without compromising user experience. This approach is trusted by major organizations worldwide, underscoring its reliability. A notable feature is PingOne Protect, which fortifies digital identity foundations, offering advanced protection and differentiation through innovative solutions. This makes Ping Identity a pivotal tool for securing digital enterprises.

Use Cases

Customers recommend Onboarding, Products & Pricelist Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using Ping Identity (formerly ForgeRock Identity Platform).

Other use cases:

  • Product Marketing
  • Lead Management
  • Account Management
  • Communication Management
  • Workflow Management
  • Engagement Management
  • Business Development
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Business Priorities

Enhance Customer Relationships and Acquire Customers are the most popular business priorities that customers and associates have achieved using Ping Identity (formerly ForgeRock Identity Platform).

Other priorities:

  • Scale Best Practices
  • Manage Risk
  • Increase Sales & Revenue
  • Enter New Markets Internationally Or Locally
  • Launch New Products
  • Improve Digital And Social Presence
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Ping Identity (formerly ForgeRock Identity Platform) Use-Cases and Business Priorities: Customer Satisfaction Data

Ping Identity (formerly ForgeRock Identity Platform) works with different mediums / channels such as Phone Calls.

Ping Identity (formerly ForgeRock Identity Platform)'s features include Personalization, and Bot. and Ping Identity (formerly ForgeRock Identity Platform) support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also Ping Identity (formerly ForgeRock Identity Platform) analytics capabilities include Analytics, and Custom Reports.

Ping Identity (formerly ForgeRock Identity Platform), ClickGUARD, ClickCease, Stripe Radar, JumpCloud, etc., all belong to a category of solutions that help Security. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Forgerock-identity-platform offers IAM solutions for managing identities. Ping Identity connects users to various apps and APIs, managing identity data at scale.

Ping Identity (formerly ForgeRock Identity Platform) Customer wins, Customer success stories, Case studies

What benefits does Ping Identity (formerly ForgeRock Identity Platform) offer for Onboarding?

What benefits does Ping Identity (formerly ForgeRock Identity Platform) offer for Products & Pricelist Management?

How does Ping Identity (formerly ForgeRock Identity Platform) facilitate Helpdesk Management?

How can Ping Identity (formerly ForgeRock Identity Platform) optimize your Product Marketing Workflow?

How can Ping Identity (formerly ForgeRock Identity Platform) enhance your Lead Management process?

11 buyers and buying teams have used Cuspera to assess how well Ping Identity (formerly ForgeRock Identity Platform) solved their Security needs. Cuspera uses 1560 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Security needs.

BTPN Bank - Banking

Ping Identity helped BTPN Bank go 100% digital in six months. The bank secured two million customers faster than expected by migrating from legacy systems to the Ping Identity Platform. BTPN Bank imp...roved security and flexibility for onboarding new customers. The solution enabled a better digital experience for users across Indonesia. The project supported rapid business growth and digital transformation.

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Northern Arizona University - Education - Large

Ping Identity Platform gave Northern Arizona University 10x faster identity management. The university replaced an old Oracle DSEE server that could not keep up with 180,000 identities. Ping Identity... improved stability, cut replication instances by 50%, and reduced memory use by 50%. Users now get real-time access, and plug-ins deploy in just one day. NAU can now focus on new projects and better security.

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ROSSMANN - Retail - Very Large

ROSSMANN used ForgeRock, now part of Ping Identity, to boost employee productivity. The retail giant needed a solution for customer identity and access management. ForgeRock helped improve authentica...tion and authorization. This led to better employee experience and higher productivity. ROSSMANN chose this platform for its strong security and user experience.

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Land O'Lakes - Food & Beverages - Very Large

PingFederate helped Land O'Lakes give 6,500 users secure access to apps on any device. Employees now use single sign-on, so they remember fewer passwords and need less IT help. The IT team deployed P...ingFederate for a cloud help desk app in just 45 minutes, with full rollout in 8 days. Mobile sales reps work in real time from the field. Land O'Lakes saw higher cloud app adoption and lower support costs.

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Applied Materials - Manufacturing

Ping Identity helped Applied Materials boost employee productivity. The company used Ping to set up high-performance mobile single sign-on. Ping is a key part of their authentication system. It helps... manage access and identities where needed most. The Director of Identity, Security and Access Management at Applied Materials praised Ping for its critical role.

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HSBC - Banking - Very Large

Ping Identity helped HSBC cut support center calls by 45%. HSBC now spends less time on support calls. The bank can launch new services faster than before. HSBC uses identity and access management to... serve customers securely in many countries. The solution adapts to different customer needs. HSBC delivers better user experiences for over 30 million customers.

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Frequently Asked Questions(FAQ)

for Ping Identity (formerly ForgeRock Identity Platform)

What is Ping Identity (formerly ForgeRock Identity Platform)?

ForgeRock Identity Platform delivers modern and comprehensive Identity and Access Management solutions for consumers, employees and things to simply and safely access the connected world. It helps global customer organizations orchestrate, manage, and secure the complete lifecycle of identities from dynamic access controls, governance, APIs, and storing authoritative data – consumable in any cloud or hybrid environment.

ForgeRock scale to power the entire enterprise to deliver exceptional experiences and security, grow business and competitive advantage, improve efficiency and productivity and reduce costs. It Seamlessly manages identity relationships across all channels, manages and reduces the risk that comes with excessive or unnecessary access, captures rich context to make continuous access decisions, bridges identity and enforce security protocols easily, ensures compliance with data privacy regulations and so on.

Some of its features are acquiring customers faster, deliver great experiences, protects both the customers and the organization, empowers an efficient workforce, speed legacy modernization with modernized accelerators and an identity gateway, mitigate risks and reduce costs and more.

What is Ping Identity (formerly ForgeRock Identity Platform) used for?

Ping Identity (formerly ForgeRock Identity Platform) is a Security Software mainly used by its customers to Enhance Customer Relationships and Acquire Customers by Onboarding, Products & Pricelist Management and Helpdesk Management .

What are the top features of Ping Identity (formerly ForgeRock Identity Platform)?

Personalization, bot are some of the top features of Ping Identity (formerly ForgeRock Identity Platform).

What are Ping Identity (formerly ForgeRock Identity Platform) alternatives?

ClickGUARD, ClickCease, Stripe Radar and JumpCloud are popular alternatives for Ping Identity (formerly ForgeRock Identity Platform).

Where is Ping Identity (formerly ForgeRock Identity Platform) located?

Ping Identity (formerly ForgeRock Identity Platform) is headquartered at 201 Mission St Ste 2900 San Francisco, CA, US 94105.
lightning

Peers used Ping Identity (formerly ForgeRock Identity Platform) for onboarding and products & pricelist management

Ping Identity (formerly ForgeRock Identity Platform) Features

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  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.59/5 ★

Read Reviews (73)
Analytics

4.59/5 ★

Read Reviews (147)
Custom Reports

4.58/5 ★

Read Reviews (212)

Ping Identity (formerly ForgeRock Identity Platform) Integrations

Ping Identity (formerly ForgeRock Identity Platform) integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.61/5 ★

Read Reviews (112)
Data Export

4.58/5 ★

Read Reviews (31)

Sinch MVNE Platform

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Entrust Identity Verification (formerly Onfido)

4.36 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

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for Ping Identity (formerly ForgeRock Identity Platform)

Overall Risk Meter

Low Medium High

Top Failure Risks for Ping Identity (formerly ForgeRock Identity Platform)

Ping Identity News

M&A

Keyless to be Acquired by Ping Identity to Drive Global Adoption of Privacy - Preserving Biometric Authentication

Ping Identity has announced its acquisition of Keyless, a company specializing in privacy-preserving biometric authentication. This strategic move aims to integrate Keyless' Zero-Knowledge Biometrics technology into the Ping Identity Platform, enhancing privacy and security for global users without storing biometric data. The acquisition aligns with Ping's vision to deliver secure, passwordless access and strengthen identity assurance across various use cases.

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Executive

iTWire - Ping Identity Appoints Daniel Gardner as Sales Director for Australia and New Zealand

Ping Identity has appointed Daniel Gardner as the Sales Director for Australia and New Zealand. Gardner, who has over 15 years of IT sales experience, returns to Ping Identity after a stint at CrowdStrike. He will focus on expanding the market presence of the Ping Identity Platform in the region.

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Product

Ping Identity unveils AI framework for secure enterprises

Ping Identity has launched a new AI framework aimed at enhancing enterprise security by bridging the trust gap in digital interactions. This framework introduces AI agents and assistants that improve identity management, streamline workflows, and ensure scalable, reliable oversight. It aims to enhance administrator productivity and establish identity as the foundation of trust between humans and AI agents, unlocking new growth opportunities while maintaining security.

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Awards

Ping Identity named leader in three 2025 KuppingerCole reports

Ping Identity has been recognized as a leader in three 2025 KuppingerCole Leadership Compass reports for Access Management, Identity Fabrics, and Policy Based Access Management. The reports highlight Ping Identity's strengths in orchestration capabilities, decentralized identity engagement, and support for diverse technology environments. These recognitions underscore Ping Identity's role in providing scalable, flexible, and compliant identity security solutions for enterprises.

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Ping Identity Profile

Company Name

Ping Identity

Company Website

https://www.pingidentity.com/

HQ Location

201 Mission St Ste 2900 San Francisco, CA, US 94105

Employees

501-1000

Social

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Financials

SERIES F