Real-World Case Studies and Customer Success Stories with Ping Identity (formerly ForgeRock Identity Platform)

Ping Identity helped the State of Connecticut make government services digital for 3. 6 million citizens. The state used Ping...Identity to boost security and make it easier to access services like drivers licenses and unemployment filing. Connecticut launched business.ct.gov to help people do business in the state and grow the economy. The state keeps adding new digital services to improve life for citizens.
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Ping Identity, with ForgeRock, gives the Government of Norway secure access for 4. 5 million citizens and 500,000 businesses. The...solution supports over one million daily sign-ins with no outages. Centralized ID and authentication cut costs and boost efficiency. The system connects 1,000 agencies and 4,000 services. Norway saves millions of dollars and can launch new services fast.
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ForgeRock Identity Platform, now part of Ping Identity, helps CNAV secure digital access for 32 million people across 35 pension schemes. The platform scaled... to onboard 120,000 sign-ups in just two days. CNAV integrated the solution with FranceConnect for national digital identity. The new portal simplifies pension access and reduces costs while supporting 56,000 employees. Security, scalability, and usability are key benefits for CNAV's digital transformation.
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PingOne Advanced Services helped Honeywell move from on-premises to the cloud. Honeywell wanted better uptime, security, and a smooth user... experience for over 1,000 apps. With PingOne, they integrated 1,600 apps and reached 99.99% uptime. They cut call centre calls by 30% and improved security with risk-based MFA. The solution freed up 40-60% of IAM resources for more important work.
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Ping Identity helped Applied Materials improve authentication. Employees now have secure, easy access to systems. Mobile single sign-on works with... many apps. Integration is simple for both SaaS and in-house tools. This boosts productivity and user experience.
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Ping Identity helped Applied Materials boost employee productivity. The company used Ping to set up high-performance mobile single sign-on. Ping... is a key part of their authentication system. It helps manage access and identities where needed most. The Director of Identity, Security and Access Management at Applied Materials praised Ping for its critical role.
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Ping Identity helped Telkomsel move to the cloud and manage 200 million customer identities. Telkomsel needed a modern CIAM platform... to centralize identity and support DevOps. With Ping, Telkomsel unified access across mobile, web, and third-party apps. The platform enabled self-service for users and made IT teams more agile. Telkomsel now delivers secure, seamless digital experiences and leads digital transformation in Indonesia.
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Ping helped Spark NZ replace three old IAM systems with one platform. Spark used Ping to connect 60+ apps and... support 3.5 million users. The solution made login easier and safer for customers and developers. Spark finished the migration in just two months. Ping enabled social sign-on, real-time provisioning, and better directory services. Spark now has a modern, flexible identity system.
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PingOne helped a leading VA mortgage lender secure veteran data and improve user experience. The old system lacked flexible MFA... and control, causing high costs and security risks. With Hub City Media, they migrated 5 million veteran accounts to PingOne in weeks. The new CIAM solution enabled passwordless and adaptive MFA, advanced control, and 80% cost savings. Support calls dropped, and security and user satisfaction increased.
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Ping Identity helped TIAA improve customer experiences with next-generation identity and access management. TIAA used Ping to support digital transformation... and speed up new digital business models. The solution made web and mobile services better for customers. TIAA saw big improvements in how customers interact with their products and services.
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Ping Identity helped BTPN Bank go 100% digital in six months. The bank secured two million customers faster than expected... by migrating from legacy systems to the Ping Identity Platform. BTPN Bank improved security and flexibility for onboarding new customers. The solution enabled a better digital experience for users across Indonesia. The project supported rapid business growth and digital transformation.
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Ping Identity helped Bank of New Zealand migrate over 500,000 customers to a new digital identity platform. The bank wanted... a seamless customer authentication system for online, in-person, and phone banking. The new solution cut project times by more than half and enabled easier password resets and secure mobile app authentication. BNZ is now ready for Open Banking and leads digital banking innovation in New Zealand.
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Ping Identity helped GCI give 2,500 employees secure, anytime access to work resources. GCI used PingFederate and PingAccess to unify... customer logins across all services. The solution improved experiences for 250,000 customers and sped up new app launches. Centralized policies and session management now cover web, mobile, and APIs. GCI saw immediate value and better security for both customers and staff.
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Ping Intelligent Identity Platform helped Mortgage Choice cut security implementation time and cost by 65%. The company deployed PingAccess and... PingDirectory in just two sprint cycles. They now provide seamless and secure access to over 500 franchises and 1,100 users. The solution reduced risk by replacing a custom build with an enterprise-grade security platform. Mortgage Choice integrated Ping with Microsoft Dynamics CRM, G Suite, and IBM workflow automation.
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Ping Identity helped Open Banking Limited automate onboarding for UK banks and third parties. Open Banking needed a secure trust... framework and a dynamic registration process. Ping Identity provided a standards-based identity and access management platform. Open Banking set up the Open Banking Directory and onboarded 22 banks and 28 third-party providers quickly. The solution enabled secure, seamless, and compliant experiences for all participants.
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Ping Identity helped Sungard Availability Services replace hardware tokens with cloud-based multi-factor authentication. The company unified single sign-on and MFA... on one platform, making access to apps like Office 365 seamless. Employees now enjoy a secure, easy sign-on experience. Sungard AS reduced operational overhead and lowered user costs. The IT team can connect new applications quickly and users love the one-touch authentication.
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PingFederate enabled secure single sign-on for South-East Regional Health Authority. The solution supports 30,000 users at peak and reduced support... calls for a busy application. Integration of production code took just one day. Employees now access HR, payroll, and planning apps with fewer logins. The organization improved security and productivity by removing password replication.
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ForgeRock, now part of Ping Identity, helped CNAV improve security and user experience for millions of citizens. CNAV needed strong... authentication and authorization for its services. The solution delivered top security and a smooth experience. Millions of users now access services safely and easily. This case highlights identity management and customer authentication in the government sector.
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ForgeRock, now part of Ping Identity, helped the City of Richmond improve secure access for citizens. The city needed a... way to provide safe digital services. Ping Identity delivered a customer identity solution. This made it easier and safer for people to use city services online. The city now offers better security and a smoother experience for users.
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Ping Identity helped HSBC cut support center calls by 45%. HSBC now spends less time on support calls. The bank... can launch new services faster than before. HSBC uses identity and access management to serve customers securely in many countries. The solution adapts to different customer needs. HSBC delivers better user experiences for over 30 million customers.
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Ping Identity and ForgeRock helped Mox Bank secure nearly 160,000 customers in less than a year. Mox Bank launched during... the pandemic and needed to scale fast. The solution let them onboard customers in minutes. New features were added in hours thanks to agile infrastructure. Mox Bank delivers secure digital banking with strong identity management.
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Ping Identity Platform helped Standard Chartered launch multiple virtual banks, including Mox Bank in Hong Kong. The bank addressed 30... regulations across 30 markets more easily. Standard Chartered simplified legacy systems and reduced onboarding costs. Customers now onboard quickly and securely with digital IDs. The solution delivers strong security and better digital experiences.
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ForgeRock, now part of Ping Identity, helped BTPN Bank go digital in under six months. The bank used customer identity... and access management solutions to speed up its digital transformation. This improved customer experience and security. BTPN Bank quickly adapted to new digital banking needs. The project shows the value of strong authentication and digital identity tools in financial services.
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Ping Identity Platform gave Everence seamless SSO for 500 employees and 10,000 external users. The solution replaced CA Siteminder, making... logins easier and reducing support needs. Self-service password reset improved user control. Upgrades now take hours, not days. Everence can focus on its mission with secure, scalable access management.
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Ping Identity helped Boost Bank launch Malaysia's first embedded digital bank app in just six months. Boost Bank used PingOne... Advanced Identity Cloud for customer identity access management and secure cloud migration. The solution enabled fast onboarding, passwordless authentication, and compliance with strict regulations. Boost Bank reduced technical debt and focused on customer experience. Users can now create accounts in minutes, even without an existing bank account.
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PingFederate helped Scotts Miracle-Gro boost security and productivity. The company replaced outdated authentication with centralized single sign-on for 7,500 employees.... Workers now access 50 SaaS, mobile, and cloud apps with one login. Security improved and workforce productivity increased. Ping’s open standards support future growth and easy integration.
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ROSSMANN used ForgeRock, now part of Ping Identity, to boost employee productivity. The retail giant needed a solution for customer... identity and access management. ForgeRock helped improve authentication and authorization. This led to better employee experience and higher productivity. ROSSMANN chose this platform for its strong security and user experience.
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PingFederate helped Land O'Lakes give 6,500 users secure access to apps on any device. Employees now use single sign-on, so... they remember fewer passwords and need less IT help. The IT team deployed PingFederate for a cloud help desk app in just 45 minutes, with full rollout in 8 days. Mobile sales reps work in real time from the field. Land O'Lakes saw higher cloud app adoption and lower support costs.
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Ping Identity gave Inchcape a single sign-on platform for 30+ apps. Employees now have secure, easy access from anywhere. Multi-factor... authentication protects remote users and admins. IT help desk calls about sign-on dropped a lot. Inchcape gained better audit and data governance. The solution supports global operations and strict security rules.
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Ping Identity helped Best Buy manage 180,000 identities for employees, vendors, and contractors. Best Buy consolidated complex IAM systems onto... Ping, improving security and user experience. Cloud migration with Ping reduced 70 virtual machines to 7 containers, cutting costs and boosting efficiency. During peak season, system capacity use dropped from 70% to 25%. Automation and self-healing features reduced human error and increased productivity.
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Ping Identity helped Sky Brasil cut log-in support chats by 93%. Log-in success rates improved to 53%. Sky Brasil saved... $240,000 in support costs. The company wanted to make log-ins easier and give users more self-service tools. This improved the customer experience and reduced costs for millions of users.
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ForgeRock, now part of Ping Identity, helped Steinberg support 3 million customers and scale services 10 times. Steinberg gained a... 360-degree view of customers for better, personalized service. Single sign-on improved access to 40 installation steps and 7 service portals. Steinberg replaced its old identity system to make customer processes easier and more secure.
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PingOne Advanced Identity Cloud helped Coast Capital cut costs by 20%. The platform reduced fraud and improved security. Coast Capital... unified login across mobile, digital, and advisor services. Member engagement increased with seamless digital access. The solution supports future growth and regulatory compliance. Coast Capital plans to grow managed identities by 50%.
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Ping Identity Platform gave Tech Data a secure, scalable self-service partner portal. Tech Data replaced a legacy system that caused... redundant sign-ons and limited growth. With federated SSO and PingDirectory, Tech Data's partners and customers now get fast, secure access. The solution supports open standards and integrates with all partners. Tech Data improved business agility and can manage user profiles at scale.
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Ping Identity Platform gave Northern Arizona University 10x faster identity management. The university replaced an old Oracle DSEE server that... could not keep up with 180,000 identities. Ping Identity improved stability, cut replication instances by 50%, and reduced memory use by 50%. Users now get real-time access, and plug-ins deploy in just one day. NAU can now focus on new projects and better security.
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Ping Identity gave Chevron single sign-on (SSO) for secure app access. The solution fits Chevron's enterprise needs and is easy... to set up and use. Chevron reduced the number of passwords employees need. Security improved and administration became simpler. Identity access management now matches Chevron's business goals.
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Ping Identity Platform gave Equinix seamless single sign-on for all employees. Equinix saved over 500 employee hours in four months.... Employees now access apps with one login, improving productivity. Mobile access to on-premises and cloud apps is easier. 56% of staff used CloudDesktop within two hours of launch. Visibility issues are gone as all apps are in one place.
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Ping Identity helped the state of Utah save $15 million by integrating over 1,000 applications with its cloud-based identity and access management solution. Utah improved online... services for employees, citizens, and businesses. The platform supports more than 1 million users. Utah plans to connect all 1,400 services to the unified IAM environment. The solution streamlined administration and automated processes for better efficiency.
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ForgeRock, now part of Ping Identity, helps the Government of Norway manage digital identity for over 4 million citizens. The solution supports... secure authentication and authorization. The government saves millions of dollars with this system. The platform improves customer experience and protects user data. This case highlights large-scale identity management in the public sector.
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