Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The learning curve is short we were able to train SMEs and onboard functionality quickly...." Peer review by Verified Reviewer
Peer review evidence (same sources as the product rating summary)
"...Odoo provides a plethora of apps and services including: Accounting Project Management MRP CRM IoT Website builder Help desk Documents Email marketing eSignature Expenses Inventory Marketing automation Appointments Reports Sales Timesheets eCommerce Employees Employee management Point of sale Marketing Blogs ..." Android POS System: 5 Most Downloaded Point of Sale Systems in the Play Store
"...Odoo is a versatile service which offers thousands of integrated business apps, covering areas including website building, e-commerce, sales, marketing, inventory, accounting, helpdesk and more...." Odoo Website Builder
"...The workflow management system is excellent...." Peer review by Feastre L., Team Manager
Odoo CRM, Rippling, Less Annoying CRM, NinjaOne (formerly NinjaRMM), Teamgate CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Odoo CRM Customer wins, Customer success stories, Case studies
How can Odoo CRM enhance your Sales Document Management process?
What Are the key features of Odoo CRM for Helpdesk Management?
How can Odoo CRM enhance your Workflow Management process?
How can Odoo CRM enhance your Onboarding process?
Why is Odoo CRM the best choice for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Special Nutrition Group - Supplement Manufacturing - Small
Special Nutrition Group impulsa su crecimiento con Odoo
Emonk - Import, International Trade, And E Commerce - Small
Emonk se une a Odoo e incrementa su propia arquitectura
What is Odoo in two minutes
Frequently Asked Questions (FAQ)
What buyers ask before choosing Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Fawry and CDS Integrate Tap N Pay With Odoo to Streamline Business Payments
Fawry and Creative Digital Solutions (CDS) have integrated the Tap N Pay application with Odoo's business management system. This integration allows merchants to accept contactless payments on NFC-enabled devices and automatically sync transactions with Odoo, enhancing operational efficiency and data accuracy. The solution targets various sectors in Egypt, supporting the Central Bank of Egypt's digital payments strategy.
UncannyCS Heads to Odoo Experience 2026 in Brussels for Odoo 20 Debut
Odoo will debut its Odoo 20 software at the Odoo Experience 2026 event in Brussels. The event will feature over 400 talks and highlight Odoo 20's new features, including AI capabilities, enhanced reporting, and process automation. UncannyCS will discuss these updates and their application in business operations.
Odoo x Claude, ChatGPT, Google Gemini: AI HRM Guide for SMEs
Odoo integrates with Claude, ChatGPT, and Google Gemini to enhance its HRM system for SMEs. The integration enables AI-driven capabilities like OCR for data entry, AI helpdesk solutions, and advanced data filtering and report generation. This streamlines HR operations, improving productivity and efficiency by automating routine tasks and facilitating complex reporting.
Odoo Integration with GrabFood & GoFood
Odoo has integrated with GrabFood and GoFood, enabling restaurant businesses in Indonesia to manage orders from a single screen. This integration allows real-time syncing of orders, inventory, and financial records, reducing manual errors and enhancing efficiency. The feature is available for Odoo Enterprise users with version 19.0 or higher.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
