Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...With Odoo CRM you can track your customer from the lead to the sale, including every contact I made with them, including phone calls and every email can be tracked in this app, and the integration with another Odoo apps make it a really complete solution...." Peer review by Jesus Alan R., CEO, Computer Software
Peer review evidence (same sources as the product rating summary)
"...Dashboard Ninja is one of the apps on the Odoo store which lets users create stunning and strong dashboards for the different departments such as inventories, total invoices, quotations that are required for the business...." Best Odoo Apps to Make your Business Grow Rapidly
"...Generate credit notes, allow product returns, repair defective products and grant coupons directly from helpdesk tickets...." Odoo tips of the Month : Feb 2019
"...It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields...." Peer review by Eduardo B, CEO
Odoo CRM, Rippling, Less Annoying CRM, NinjaOne (formerly NinjaRMM), Teamgate CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Odoo CRM Customer wins, Customer success stories, Case studies
Why is Odoo CRM the best choice for Sales Document Management?
What Are the key features of Odoo CRM for Helpdesk Management?
What Are the key features of Odoo CRM for Workflow Management?
What makes Odoo CRM ideal for Onboarding?
What benefits does Odoo CRM offer for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Financial Services Luxembourg SARL-S - Financial Services - Medium
Financial Services Luxembourg Launches Integrated Odoo Accounting and ERP ... - Digital Journal
Quality Group Services - IT Services & Consulting - Medium
Quality Group Centralizes Its Operations with Odoo: Greater Traceability and Agility in Technology Management | Odoo
Top Seedz - Food Manufacturing - Small
Top Seedz Centralizes Food Manufacturing and Operations with Odoo: From Fragmented Tools to Scalable Production | Odoo
What is Odoo in two minutes
Frequently Asked Questions (FAQ)
What buyers ask before choosing Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Hidden Brains Launches datumsAI for Odoo to Drive Smarter, AI-Powered Enterprise Operations
Hidden Brains launched datumsAI for Odoo, an AI-powered intelligence layer that transforms ERP data into actionable insights. This integration enhances Odoo's capabilities by providing conversational business intelligence, KPI dashboards, and cross-functional insights, enabling users to efficiently access and analyze business data for informed decision-making.
Odoo's Decade of 50% Growth in Mexico Meets AI-Powered Odoo 20
Odoo announced the launch of Odoo 20, an ERP update featuring AI-driven tax compliance tools tailored for Mexico's invoicing and accounting needs. The update includes voice interaction, predictive models for tax verification, and enhanced bank synchronization. Odoo 20 aims to streamline operations for SMEs in Mexico by integrating various business functions into a cohesive platform.
Odoo brings ClearTax e-invoicing and tax compliance into its ERP platform across the Gulf
Odoo and ClearTax have partnered to integrate ClearTax's e-invoicing and tax compliance capabilities into Odoo's ERP platform. This integration will initially serve 4,000 to 5,000 users in the UAE and Oman, with plans to expand across the GCC. The partnership aims to streamline compliance processes for businesses, aligning with evolving e-invoicing regulations in the region.
Bluehex & Odoo: Enterprise Software & ERP Implementation in NZ
Odoo has partnered with Bluehex, a New Zealand-based technology provider, to enhance its ERP offerings. As an Odoo Certified Reseller, Bluehex integrates Odoo's comprehensive business management platform with its expertise in IT, cybersecurity, and telecommunications. This collaboration aims to unify business technologies across New Zealand, offering a connected ecosystem that supports infrastructure, AI, and custom solutions.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
