Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...After I sign the contract the sales person leaves, and Odoo has no idea what to do with my company...." Peer review by jake B., CEO
Peer review evidence (same sources as the product rating summary)
"...Quick setup of accounting, invoicing, quotation and inventory management system...." Peer review by Internal Consultant
"...The incorporation of chat into your customer service helpdesk ensures no category of customer service is neglected or marginalized. ..." Customer Service Teams see great Benefits from the Odoo Helpdesk Application
"...Also, the workflow between all the core modules of a commercial business which are CRM, Purchase Management, Inventory and Accounting are very good mounted...." Peer review by Kevin Y., Student, Accounting
Odoo CRM, Rippling, NinjaOne (formerly NinjaRMM), Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Odoo CRM Customer wins, Customer success stories, Case studies
What Are the key features of Odoo CRM for Sales Document Management?
How does Odoo CRM address your Helpdesk Management Challenges?
How efficiently Does Odoo CRM manage your Workflow Management?
How does Odoo CRM address your Onboarding Challenges?
Why is Odoo CRM the best choice for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
What is Odoo in two minutes
Frequently Asked Questions (FAQ)
What buyers ask before choosing Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Odoo 20 Strengthens Business Operations with Deeper India-Specific Compliance Features
Odoo 20 introduces significant updates, enhancing business operations with AI-assisted workflows and deeper India-specific compliance features. The release includes improvements in CRM, sales, accounting, and more, with a focus on automation and integration of AI into daily business processes. India-specific updates address GST, TDS, and payroll, aligning with local compliance needs.
Odoo Addon - MuK AI Decision - YouTube
MuK IT GmbH has developed an AI Decision addon for Odoo, enhancing its ERP capabilities with AI decision support. This integration allows Odoo users to leverage AI for improved decision-making processes within their ERP systems.
From First Enquiry to Follow-Up: Organizing Sales Work with Odoo CRM
Odoo CRM offers a comprehensive solution for managing sales processes, from lead entry to opportunity conversion. It integrates with other Odoo applications for a seamless workflow, allowing sales teams to track leads, schedule follow-ups, and manage customer interactions effectively. Predictive scoring and pipeline insights support decision-making and sales planning.
Cudio and Taxwire Partner to Bring Managed Sales Tax Compliance Into Odoo Workflows
Cudio and Taxwire have partnered to integrate Taxwire's sales tax compliance services into Odoo workflows. Cudio will configure and test the Odoo connection, while Taxwire provides tax calculations and compliance management. This integration aims to streamline sales tax compliance for Odoo users across various industries.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
