Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...With Odoo CRM you can track your customer from the lead to the sale, including every contact I made with them, including phone calls and every email can be tracked in this app, and the integration with another Odoo apps make it a really complete solution...." Peer review by Jesus Alan R., CEO, Computer Software
Peer review evidence (same sources as the product rating summary)
"...of all kinds of tasks within a business, has features and functions of MRP, online commerce, personnel management, contracting, is a system that complements all the administrative needs that are in a company, and everything in the cloud, no need to install on the PC, also is a tool that is always being updated, and one can find almost any administrative tool for all the users you need, and updated for the changing world in which we live, and especially in business, that every day you find something new, and you will always need a new tool to use to improve your work, and in this application you will find it...." Peer review by Vivian H. G, Administrator
"...Other operations apps cover timesheets, purchasing, projects, documents, and helpdesks...." Peer review
"...Technologies offer you with end to end Odoo implementations services with best consultation on the workflows and integration part...." How Odoo Partners Helps to Improve your Business?
Odoo CRM, Rippling, NinjaOne (formerly NinjaRMM), Freshsales, Vtiger Sales CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Odoo CRM Customer wins, Customer success stories, Case studies
What solutions does Odoo CRM provide for Sales Document Management?
What Are the key features of Odoo CRM for Helpdesk Management?
How does Odoo CRM facilitate Workflow Management?
How does Odoo CRM facilitate Onboarding?
How does Odoo CRM facilitate Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
EcoSafe Zero Waste Unifies EDI and Order Workflows with Odoo: Automated Processes and Greater Efficiency
Pacific Sport Optimizes Inventory Management and Automates its 24/7 e-commerce Operations with Odoo
What is Odoo in two minutes
Frequently Asked Questions(FAQ)
for Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Programa educativo de Odoo
Odoo has launched the Odoo Education Program in Latin America, offering free access to its ERP and CRM tools for educational institutions. The program includes unlimited databases, eLearning platforms, and official diplomas to help students gain practical business management skills. Key features include the Scale-Up! business simulator game and LabOdoo, a hands-on learning environment in Mexico City.
Odoo 20's Agentic AI Ends the Sales Handoff Bottleneck
Odoo has introduced Agentic AI in Odoo 20, designed to streamline sales processes by eliminating handoff bottlenecks. This enhancement aims to improve efficiency and productivity within sales operations.
Odoo: the solution for Medium and Large Companies
Odoo has expanded its focus to medium and large companies through its Mid-Market Corporate (MMC) department, offering tailored ERP solutions. The MMC team manages complex projects globally, ensuring scalability and flexibility. Odoo's open-source model and architecture, including Python, PostgreSQL, and JavaScript, support customization. Odoo.sh provides a cloud platform for deployment, and future AI integration will enhance coding capabilities.
Odoo se certifica en ISO 27001
Odoo has achieved ISO 27001 certification, enhancing its information security management. This certification ensures Odoo's ERP system meets international security standards, offering trust, operational consistency, and fraud protection. It particularly benefits Mexican companies by providing world-class security at an affordable price.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
