Odoo CRM Overview
Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
Use Cases
Customers recommend Sales Document Management, Helpdesk Management, Workflow Management, as the business use cases that they have been most satisfied with while using Odoo CRM.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Odoo CRM.
Odoo CRM Use-Cases and Business Priorities: Customer Satisfaction Data
Odoo CRM works with different mediums / channels such as Phone Calls. and Promotions.
Odoo CRM's features include Personalization, Dashboard, Recording, etc. and Odoo CRM support capabilities include Phone Support, Chat Support, Email Support, etc. also Odoo CRM analytics capabilities include Analytics, and Custom Reports.
Reviews
"...I also provide users and developers training...." Peer review by Laurent D., Projet director, Computer Software
Peer review evidence (same sources as the product rating summary)
"...Integrated view on my customers, purchases, invoices, projects, timesheets, events, mass mailing, accounting, calendar and eSignatures on contracts...." Peer review by Gunther Clauwaert
"...Manage refunds, returns, coupons, and repairs directly from your helpdesk tickets...." Odoo tips of the Month : March 2019
"...It's very flexible, you can easily adapt to your own needs, literally in minutes, you can change the workflow, the screen design and add user fields...." Peer review by Eduardo B, CEO
Odoo CRM, Rippling, Less Annoying CRM, NinjaOne (formerly NinjaRMM), Teamgate CRM, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Odoo CRM is popular in Information Technology And Services, Computer Software, and Retail and is widely used by Small Business, Mid Market, and Enterprise.
Odoo CRM Customer wins, Customer success stories, Case studies
How efficiently Does Odoo CRM manage your Sales Document Management?
How can Odoo CRM optimize your Helpdesk Management Workflow?
How can Odoo CRM optimize your Workflow Management Workflow?
How can Odoo CRM enhance your Onboarding process?
What solutions does Odoo CRM provide for Communication Management?
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Uncanny Consulting Services FZC
UncannyCS emerges as a go-to Odoo partner for GCC businesses
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How rising systems AG Scales Digital Growth as an Odoo Partner
What is Odoo in two minutes
Frequently Asked Questions (FAQ)
What buyers ask before choosing Odoo CRM
What is Odoo CRM?
Odoo CRM is an Open Source CRM that helps manage and track leads, close opportunities and get accurate forecasts and can be used in businesses of all sizes..
Odoo CRM's features include Sell Faster, Leads, Opportunities, Customers, Efficient Communication, Reporting, and Integration. The Sell Faster feature is available on mobile enabling sales on the go. It has an intuitive user interface and a dashboard overview of sales activities.
Odoo CRM's Leads feature enables Leads Nurturing by creating campaigns, a column matching tool that helps importing prospects files, Lead scoring tools, Lead acquisition optimisation with call-to-action and a/b testing tool and more. The Opportunities feature supports Activities and calls management, Pipeline management, Scheduling of meetings, Call logs and more.
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Peers used Odoo CRM for sales document management and helpdesk management
Odoo CRM Competitors
Odoo CRM Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Odoo CRM Integrations
Odoo CRM integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Odoo CRM
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Odoo S.A. News
Bluehex & Odoo: Enterprise Software & ERP Implementation in NZ
Odoo has partnered with Bluehex, a New Zealand-based technology provider, to enhance its ERP offerings. As an Odoo Certified Reseller, Bluehex integrates Odoo's comprehensive business management platform with its expertise in IT, cybersecurity, and telecommunications. This collaboration aims to unify business technologies across New Zealand, offering a connected ecosystem that supports infrastructure, AI, and custom solutions.
Odoo Education Program x Van Lang University
Odoo has partnered with Van Lang University to integrate its ERP tools into the university's curriculum. This collaboration provides free access to Odoo's platform for educational purposes, empowering faculty with training workshops and preparing over 2,000 students annually with essential digital management skills.
Fawry and CDS Integrate Tap N Pay With Odoo to Streamline Business Payments
Fawry and Creative Digital Solutions (CDS) have integrated the Tap N Pay application with Odoo's business management system. This integration allows merchants to accept contactless payments on NFC-enabled devices and automatically sync transactions with Odoo, enhancing operational efficiency and data accuracy. The solution targets various sectors in Egypt, supporting the Central Bank of Egypt's digital payments strategy.
Egypt: Fawry, CDS integrate Tap N Pay app with Odoo system
Fawry and Creative Digital Solutions have integrated the Tap N Pay app with Odoo's business management system. This integration synchronizes transactions with sales orders and accounting entries, enhancing efficiency and reducing errors. The solution supports contactless payments via NFC-enabled devices, targeting businesses in retail, wholesale, F&B, and manufacturing sectors in Egypt.
Odoo S.A. Profile
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
