Odoo CRM Overview
This is a summary of the comprehensive capabilities and benefits of Odoo CRM based on over 2872 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Odoo CRM, Vtiger all-in-one CRM, Sugar CRM, workbooks.com, Apptivo, etc., all belong to a category of solutions that help CRM. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Odoo CRM is right for your needs? Our Cuspera AI engine can evaluate how Odoo CRM fits your specific business needs, industry, and context. Get your personalized assessment report today.
Odoo CRM supports business activities such as:
- Sales Document Management
- Helpdesk Management
- Workflow Management
- Training & Onboarding
- Communication Management
Odoo CRM can help you with many business goals, such as Increase Sales & Revenue, Enhance Customer Relationships, Acquire Customers, Improve Efficiency, Scale Best Practices, etc. It can help manage these activities if you use Phone Calls and Promotions for these needs. As a solution, Odoo CRM's capabilities include Personalization, Dashboard, Recording, etc.
Odoo CRM was founded in 2005. Information Technology and Services Vertical is its biggest customer base.
Reviews
"...Dashboard Ninja is one of the apps on the Odoo store which lets users create stunning and strong dashboards for the different departments such as inventories, total invoices, quotations that are required for the business...." Best Odoo Apps to Make your Business Grow Rapidly
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Odoo CRM solved their CRM needs. Cuspera uses 2872 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific CRM needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Odoo CRM.
Use Cases
Peers recommend Sales Document Management , Helpdesk Management , Workflow Management , as the business use cases that they have been most satisfied while using Odoo CRM.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Sales Document Management |
4.65/5 ★ |
"...Dashboard Ninja is one of the apps on the Odoo store which lets users create stunning and strong dashboards for the different departments such as inventories, total invoices, quotations that are required for the business...." Best Odoo Apps to Make your Business Grow Rapidly |
| proposal & quote management |
4.56/5 ★ |
"...You have everything you need to run a Business, from the communications of a team, sales, quotations & project planning...." Peer review by Verified Reviewer, Computer Software |
| contract management |
4.66/5 ★ |
"...Easily manage leasing by specifying contract start and expiry dates, activation and recurring costs, and status of the contract. ..." Types of Fleet Trucks |
| digital signature |
4.29/5 ★ |
"...The suite also includes communication apps, electronic signature capture, marketing tools, manufacturing apps, a point of sale (POS), and more...." Peer review |
| document sharing |
3.42/5 ★ |
"...Module for the Internet of Things, a module for documents sharing among the team - everything has got a shape in this latest version of Odoo...." Odoo 12 Release: Check Out What s New in it |
| Helpdesk Management with Phone Calls and Promotions |
4.81/5 ★ |
"...In this case, i got a customer who needed realtime updates for sales via call center...." Peer review by Jose Capurro |
| Workflow Management |
4.34/5 ★ |
"...Landing Page X2CRM X2CRM is best for workflow automation...." 10 Best Open Source CRM Software 2019 |
| PEER EXPERIENCES | |
|---|---|
| Sales Document Management |
4.65/5 ★ |
"...Dashboard Ninja is one of the apps on the Odoo store which lets users create stunning and strong dashboards for the different departments such as inventories, total invoices, quotations that are required for the business...." Best Odoo Apps to Make your Business Grow Rapidly |
|
| proposal & quote management |
4.65/5 ★ |
| contract management |
4.65/5 ★ |
| digital signature |
4.65/5 ★ |
| document sharing |
4.65/5 ★ |
| Helpdesk Management with Phone Calls and Promotions |
4.81/5 ★ |
"...In this case, i got a customer who needed realtime updates for sales via call center...." Peer review by Jose Capurro |
|
| Workflow Management |
4.34/5 ★ |
"...Landing Page X2CRM X2CRM is best for workflow automation...." 10 Best Open Source CRM Software 2019 |
|
62+ more Business Use Cases
Our AI advisor, Wyz, harnessed 2872 insights from peers and experts to help you assess how these Odoo CRM use cases fit your CRM needs.
Frequently Asked Questions(FAQ)
for Odoo CRM
What is Odoo CRM?
What is Odoo CRM used for?
What are the top features of Odoo CRM?
Who uses Odoo CRM?
What are Odoo CRM alternatives?
Where is Odoo CRM located?
Popular Business Setting
for Odoo CRM
Top Industries
- Information Technology and Services
- Computer Software
- Retail
Popular in
- Small Business
- Mid Market
- Enterprise
Peers used Odoo CRM to Increase sales & revenue and Enhance customer relationships
Odoo CRM Alternatives
Peer and Expert Opinion on Features
for Odoo CRM
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (56) |
| Dashboard | Read Reviews (36) |
| Recording | Read Reviews (29) |
| Templates | Read Reviews (22) |
| Widgets | Read Reviews (21) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (56) |
| Dashboard | Read Reviews (36) |
| Recording | Read Reviews (29) |
| Templates | Read Reviews (22) |
| Widgets | Read Reviews (21) |
IT and Other Capabilities
for Odoo CRM
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (151) |
| Data Import | Read Reviews (280) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (151) |
| Data Import | Read Reviews (280) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (42) |
| Chat Support | Read Reviews (50) |
| Email Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (371) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Phone Support | Read Reviews (42) |
| Chat Support | Read Reviews (50) |
| Email Support | Read Reviews (26) |
| 24/7 Support | Read Reviews (371) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (2) |
| Analytics | Read Reviews (75) |
| Custom Reports | Read Reviews (362) |
Software Failure Risk Guidance
?for Odoo CRM
Overall Risk Meter
Top Failure Risks for Odoo CRM
Vendor Profile Details
HQ Location
Rue des Bourlottes, 9 1367 Grand-Rosière
Employees
251-500
Social
Financials
SERIES B
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