Odoo CRM: Odoo-CRM is the leading open-source CRM software designed for modern businesses. It offers both cloud and on-premise deployment options.
NinjaOne (formerly NinjaRMM): NinjaOne, formerly NinjaRMM, is a top-rated UEM & IT management software. It offers an all-in-one platform with no contracts or platform fees, plus free onboarding and local support.
This comparison report of Odoo CRM vs. NinjaOne (formerly NinjaRMM) is based on a specific set of business needs and context. The comparison uses 4260 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.
Introducing Odoo CRM and NinjaOne (formerly NinjaRMM)
Odoo CRM, Vtiger One, SugarAI, etc., belong to a category of solutions that help CRM, whereas NinjaOne (formerly NinjaRMM), Cayzu Help Desk, Alloy Software, etc., belong to a category of solutions that help Help Desk. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.
Odoo CRM covers Sales Document Management, Helpdesk Management with Phone Calls, Workflow Management, Training & Onboarding, etc.
NinjaOne (formerly NinjaRMM) focuses on Helpdesk Management with Phone Calls, Training & Onboarding, Sales Document Management, Workflow Management, etc.
Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.
Odoo CRM and NinjaOne (formerly NinjaRMM): Best activities based on customer satisfaction
Odoo CRM in Action: Unique Activities
What solutions does Odoo CRM provide for Sales Document Management?
"...From contacts, into the quote, into the sale, pulling from product /price list, into accounting...." Peer review by Verified Reviewer
How does Odoo CRM facilitate Workflow Management?
"...Good improvements Good customer Service Fast workflow...." Peer review by Garrett V., IT Manager, Retail
Why is Odoo CRM the best choice for Communication Management?
"...Ease to making calls send text messages electronically sign documents email and much more from a single module...." Peer review by Sarfraz A., Director ERP Sales, Information Technology and Services
NinjaOne (formerly NinjaRMM) in Action: Unique Activities
How can NinjaOne (formerly NinjaRMM) optimize your Helpdesk Management Workflow?
"...Scheduled maintenance and updates have helped keep support time more predictable...." Peer review by Brian W, President, Information Technology and Services
Why is NinjaOne (formerly NinjaRMM) the best choice for Training & Onboarding?
"...Couple that with one of the easiest platform's to onboard with..." Peer review by Brian O, Information Technology Consultant, Information Technology and Services
Top Processes
Customer evidence for the processes each product supports. Click Read Reviews to open peer feedback.
Evidences indicate better relative satisfaction
Top Goals
Goals Achieved
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Increase sales & revenue
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Enhance customer relationships
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Acquire customers
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Improve efficiency
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Scale best practices
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Improve ROI
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Enter new markets internationally or locally
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Grow market share
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Improve digital and social presence
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Improve internal communications
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Increase average basket value
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Launch new products
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Improve brand engagement
- See 10 more
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Acquire customers
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Enhance customer relationships
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Scale best practices
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Grow market share
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Improve efficiency
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Increase sales & revenue
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Improve ROI
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Enter new markets internationally or locally
- See 5 more
IT and Other Capabilities
- Low
- Medium
- High
Data
Support
Others
Business Setting
| Odoo CRM | NinjaOne (formerly NinjaRMM) | |
|---|---|---|
| Peer score | 4.3 | 4.8 |
| Peer insights | 2872 | 1388 |
| Top industries |
Information Technology And Services 22.0%
Computer Software 14.0%
Retail 10.0%
|
Information Technology And Services 63.0%
Computer & Network Security 14.0%
Computer Software 5.0%
|
| SMB and Mid-Market | 90.0% | 97.0% |
| Enterprise | 10.0% | 3.0% |
| Pricing | Odoo CRM |
Integrations
Ecosystem partners each product commonly connects with.
Odoo CRM
News
Latest Odoo CRM news
Hidden Brains Launches datumsAI for Odoo to Drive Smarter, AI-Powered Enterprise Operations
Hidden Brains launched datumsAI for Odoo, an AI-powered intelligence layer that transforms ERP data into actionable insights. This integration enhances Odoo's capabilities by providing conversational business intelligence, KPI dashboards, and cross-functional insights, enabling users to efficiently access and analyze business data for informed decision-making.
Latest NinjaOne (formerly NinjaRMM) news
NinjaOne Browser Management Closes the Browser Visibility and Control Gap for IT
NinjaOne introduced Browser Management, enhancing its IT operations platform by integrating browser visibility and control. The solution provides centralized management of browser policies and AI governance, reducing risks from unapproved extensions and AI usage. It integrates seamlessly with existing IT operations, improving security without requiring users to change browsers.