HubSpot Service Hub Overview
HubSpot Service Hub streamlines customer support across preferred channels. It enhances team efficiency for small to enterprise businesses.
Use Cases
Customers recommend Knowledge Management, Customer Feedback Management, Helpdesk Management, as the business use cases that they have been most satisfied with while using HubSpot Service Hub.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using HubSpot Service Hub.
HubSpot Service Hub Use-Cases and Business Priorities: Customer Satisfaction Data
HubSpot Service Hub works with different mediums / channels such as User Generated Content. Blogs. E-Mail etc.
HubSpot Service Hub's features include Ticketing, Feedback Surveys, Recording, etc. and HubSpot Service Hub support capabilities include Chat Support, Phone Support, Email Support, etc. also HubSpot Service Hub analytics capabilities include Analytics, and Custom Reports.
Reviews
"There was a lot to accomplish in a short period of time and a steep learning curve. Gina and her team at HubSpot walked me through the process of setting everything up. She was patient, informative, and helpful. The onboarding experience was not onl...y painless, but it was also enjoyable! We are very pleased with what we accomplished in a short period of time and feel very good about our decision to put our web presence in HubSpot's hands." - Andrew Homan
HubSpot Service Hub, Cayzu Help Desk, Service Creatio, Elevio, Qminder, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for HubSpot Service Hub
Top Industries
- Computer Software
- Information Technology and Services
- Education
Popular in
- Small Business
- Mid Market
- Enterprise
HubSpot Service Hub is popular in Computer Software, Information Technology And Services, and Education and is widely used by Small Business, Mid Market, and Enterprise.
Comprehensive Insights on HubSpot Service Hub Use Cases
How can HubSpot Service Hub enhance your Knowledge Management process?
What benefits does HubSpot Service Hub offer for Customer Feedback Management?
What benefits does HubSpot Service Hub offer for Helpdesk Management?
What solutions does HubSpot Service Hub provide for Engagement Management?
What makes HubSpot Service Hub ideal for Workflow Management?
11 buyers and buying teams have used Cuspera to assess how well HubSpot Service Hub solved their Help Desk needs. Cuspera uses 3043 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
There was a lot to accomplish in a short period of time and a steep learning curve. Gina and her team at HubSpot walked me through the process of setting everything up. She was patient, informative, and helpful. The onboarding experience was not only painless, but it was also enjoyable! We are very... pleased with what we accomplished in a short period of time and feel very good about our decision to put our web presence in HubSpot's hands. |
|
Most of the automation tools in the market we considered were good for outbound email marketing, but from an Inbound Marketing perspective, none were as good as HubSpot. Those options were also better suited to enterprise companies. Testimonial By Kapil Arora |
|
HubSpot is a great tool and it's helping us to grow our business. We've enjoyed working with the onboarding and services teams, and they've both helped coach us to inbound marketing success. Testimonial By Claes Friberg |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Andrew Homan Attorney Homan Legal Corporation |
There was a lot to accomplish in a short period of time and a steep learning curve. Gina and her team at HubSpot walked me through the process of setting everything up. She was patient, informative, and helpful. The onboarding experience was not only painless, but it was also enjoyable! We are very... pleased with what we accomplished in a short period of time and feel very good about our decision to put our web presence in HubSpot's hands. |
|
Kapil Arora Founder TransFunnel |
Most of the automation tools in the market we considered were good for outbound email marketing, but from an Inbound Marketing perspective, none were as good as HubSpot. Those options were also better suited to enterprise companies. Testimonial By Kapil Arora |
|
Claes Friberg Partner QBank |
HubSpot is a great tool and it's helping us to grow our business. We've enjoyed working with the onboarding and services teams, and they've both helped coach us to inbound marketing success. Testimonial By Claes Friberg |
Case Studies
CASE STUDY Le Wagon
CASE STUDY 2030 Builders
CASE STUDY me&u
CASE STUDY Scrums.com
CASE STUDY IN-18
CASE STUDY Papaya Global
Video
HubSpot Starter Customer Platform Walkthrough (New Release!)
Frequently Asked Questions(FAQ)
for HubSpot Service Hub
What is HubSpot Service Hub?
HubSpot Service Hub is a customer service software that helps to deliver organized customer service that gives efficient help and complete answers to customer queries and issues. It helps to boost the productivity of customer service teams. It helps to increase revenue and increase customer satisfaction.
Service Hub also offers a complete help desk with built-in automation and reporting, so you can turn chats and emails into tickets that are easily organized, prioritized, and tracked. Service Hub helps to improve customer experience with the Conversations inbox, which brings all communication channels — email inboxes, live chat, forms, Facebook messenger, and more — together into one universal inbox. Each conversation is enriched by the HubSpot CRM, so customer service reps have contextual information about the customer's history with the company.
Service Hub enables businesses to provide self-service solutions to their customers with support from knowledge base tools, library of support articles. Service Hub's live chat makes it easy to engage more customers in conversations. And using the service bot, businesses can scale these conversations to help customers get answers without involving a human specialist.
What is HubSpot Service Hub used for?
What are the top features of HubSpot Service Hub?
Who uses HubSpot Service Hub?
What are HubSpot Service Hub alternatives?
Where is HubSpot Service Hub located?
Peers used HubSpot Service Hub for knowledge management and customer feedback management
HubSpot Service Hub Competitors
HubSpot Service Hub Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (247) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (5) |
| Analytics | Read Reviews (37) |
| Custom Reports | Read Reviews (247) |
HubSpot Service Hub Integrations
HubSpot Service Hub integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for HubSpot Service Hub
Software Failure Risk Guidance
?for HubSpot Service Hub
Overall Risk Meter
Top Failure Risks for HubSpot Service Hub
HubSpot, Inc News
MarketDesign Launches Optimization Engine for HubSpot Users - MarTech Cube
MarketDesign Consulting Inc. has launched the Optimization Engine for HubSpot Users, a service designed to enhance the value of HubSpot investments. It offers strategic guidance, platform cleanup, and execution to optimize HubSpot's CRM capabilities. The service includes comprehensive audits and tailored support, ensuring HubSpot aligns with business objectives and delivers measurable results.
Catsy PIM Launches Native HubSpot Integration - EIN News
Catsy has launched a native integration with HubSpot, enhancing CRM workflows for industrial sales teams by providing real-time product intelligence. This integration offers enriched product data, smart recommendations, and proactive account management, significantly improving quote accuracy and cross-sell revenue. Early adopters report a 40% increase in quote-to-order conversion rates and a 45% rise in cross-sell revenue.
SeedLegals Chooses K3C to lead their Startup Marketplace alongside HubSpot - Yahoo Finance
SeedLegals has partnered with K3C to enhance its Startup Marketplace, alongside HubSpot. K3C, a Go To Market software provider, joins as the first sales and CRM services partner. This collaboration aims to provide startups with advanced sales strategies and CRM solutions, leveraging K3C's LeanGTM platform and HubSpot's CRM capabilities to support growth in the European startup ecosystem.
TRooInbound Is Now Officially a HubSpot Platinum Solutions Partner
TRooInbound has advanced to a HubSpot Platinum Solutions Partner, marking one of India's fastest transitions from Gold to Platinum in HubSpot's partner ecosystem. This achievement underscores TRooInbound's commitment to helping businesses adopt HubSpot through modern Revenue Operations and CRM strategies. The agency offers a range of services, including CRM setup, AI-driven RevOps, and personalized content solutions.
HubSpot, Inc Profile
HQ Location
25 First Street, 2nd Floor Cambridge, MA 02141 United States
Employees
1001-5000
Social
Financials
IPO
