Zingtree Overview
This is a summary of the comprehensive capabilities and benefits of Zingtree based on over 846 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Zingtree, Crisp Customer Messaging Platform, Qualtrics Connect, BMC Helix ITSM, Deskero Helpdesk, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Zingtree is right for your needs? Our Cuspera AI engine can evaluate how Zingtree fits your specific business needs, industry, and context. Get your personalized assessment report today.
Zingtree supports business activities such as:
- Helpdesk Management
- Sending & Publishing Communications
- Knowledge Management
- Engagement Management
- Social Media Analytics
Zingtree can help you with many business goals, such as Increase Sales & Revenue, Improve ROI, Acquire Customers, Improve Efficiency, Launch New Products, etc. It can help manage these activities if you use Phone Calls and E-Mail for these needs. As a solution, Zingtree's capabilities include Ticketing, Recording, Personalization, etc.
Zingtree Retail Vertical is its biggest customer base.
Reviews
"...Easily integrate with email, chat, CRM and Help Desk applications...." Create Interactive Decision Trees with Zingtree
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Zingtree solved their Help Desk needs. Cuspera uses 846 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Increase Sales & Revenue and Improve ROI are the most popular business priorities peers achieved using Zingtree.
Use Cases
Peers recommend Helpdesk Management , Sending & Publishing Communications , Knowledge Management , as the business use cases that they have been most satisfied while using Zingtree.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...Easily integrate with email, chat, CRM and Help Desk applications...." Create Interactive Decision Trees with Zingtree |
| Sending & Publishing Communications with E-Mail |
2.50/5 ★ |
"...Applian Technologies develops and publishes a popular suite of internet media downloading and recording software...." Zingtree Case Studies |
| Knowledge Management |
4.82/5 ★ |
"...Build internal knowledge base and troubleshooting tool...." Peer review by Vincentas K., Customer Experience Manager |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.91/5 ★ |
"...Easily integrate with email, chat, CRM and Help Desk applications...." Create Interactive Decision Trees with Zingtree |
|
| Sending & Publishing Communications with E-Mail |
2.50/5 ★ |
"...Applian Technologies develops and publishes a popular suite of internet media downloading and recording software...." Zingtree Case Studies |
|
| Knowledge Management |
4.82/5 ★ |
"...Build internal knowledge base and troubleshooting tool...." Peer review by Vincentas K., Customer Experience Manager |
|
23+ more Business Use Cases
Our AI advisor, Wyz, harnessed 846 insights from peers and experts to help you assess how these Zingtree use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for Zingtree
What is Zingtree used for?
What are the top features of Zingtree?
Who uses Zingtree?
What are Zingtree alternatives?
Where is Zingtree located?
Popular Business Setting
for Zingtree
Top Industries
- Retail
- Internet
- Insurance
Popular in
- Mid Market
- Small Business
- Enterprise
Peers used Zingtree to Increase sales & revenue and Improve ROI
Zingtree Alternatives
Peer and Expert Opinion on Features
for Zingtree
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (51) |
| Recording | Read Reviews (13) |
| Personalization | Read Reviews (12) |
| Feedback surveys | Read Reviews (7) |
| Templates | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (51) |
| Recording | Read Reviews (13) |
| Personalization | Read Reviews (12) |
| Feedback surveys | Read Reviews (7) |
| Templates | Read Reviews (5) |
IT and Other Capabilities
for Zingtree
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (92) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (34) |
| Data Import | Read Reviews (92) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (20) |
| Phone Support | Read Reviews (22) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (186) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (20) |
| Phone Support | Read Reviews (22) |
| Email Support | Read Reviews (15) |
| 24/7 Support | Read Reviews (186) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (84) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (84) |
Software Failure Risk Guidance
?for Zingtree
Overall Risk Meter
Top Failure Risks for Zingtree
Vendor Profile Details
Company Name
Zingtree
Company Website
https://zingtree.comHQ Location
700 Larkspur Landing Circle, Suite 199, Larkspur, CA 94939, US
Employees
01-10
Social
Financials
PRIVATE
Get a personalised risk report for Zingtree
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Zingtree may get in touch with you regarding your request.
Request Custom Quote
Zingtree will get in touch with you regarding your request.