Raiseaticket Overview
This is a summary of the comprehensive capabilities and benefits of Raiseaticket based on over 598 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Raiseaticket, teamwork desk, osTicket, HaloITSM, Track-It!, etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Raiseaticket is right for your needs? Our Cuspera AI engine can evaluate how Raiseaticket fits your specific business needs, industry, and context. Get your personalized assessment report today.
Raiseaticket supports business activities such as:
- Helpdesk Management
- Training & Onboarding
- Engagement Management
- Knowledge Management
- Collaboration
Raiseaticket can help you with many business goals, such as Enhance Customer Relationships, Scale Best Practices, Improve Stakeholder Relations, Build Brand Awareness, Increase Sales & Revenue, etc. It can help manage these activities if you use User Generated Content and Blogs for these needs. As a solution, Raiseaticket's capabilities include Ticketing, Dashboard, Personalization, etc.
Raiseaticket Information Technology and Services Vertical is its biggest customer base.
Reviews
"...The cloud-based free helpdesk solution that's powerful, insightful and easy to use...." Peer review
Cuspera Reviews
47 buyers and buying teams have used Cuspera to assess how well Raiseaticket solved their Help Desk needs. Cuspera uses 598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities peers achieved using Raiseaticket.
Use Cases
Peers recommend Helpdesk Management , Training & Onboarding , Engagement Management , as the business use cases that they have been most satisfied while using Raiseaticket.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management |
4.93/5 ★ |
"...The cloud-based free helpdesk solution that's powerful, insightful and easy to use...." Peer review |
| Training & Onboarding |
4.48/5 ★ |
"...Customer assistance, service and support can get only better with user-friendly intuitive helpdesk software, real-time reports, continuous training and personal development of agents...." Raiseaticket - 100% free software |
| Engagement Management |
4.62/5 ★ |
"...Dashboard widgets help you to easily engage with the interface in an infographic view for easy understanding of your ticket activities and enable you to monitor the performance of your helpdesk portal...." Free Helpdesk Dashboard |
| engaging and following up |
4.51/5 ★ |
"...Dashboard widgets help you to easily engage with the interface in an infographic view for easy understanding of your ticket activities and enable you to monitor the performance of your helpdesk portal...." Free Helpdesk Dashboard |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management |
4.93/5 ★ |
"...The cloud-based free helpdesk solution that's powerful, insightful and easy to use...." Peer review |
|
| Training & Onboarding |
4.48/5 ★ |
"...Customer assistance, service and support can get only better with user-friendly intuitive helpdesk software, real-time reports, continuous training and personal development of agents...." Raiseaticket - 100% free software |
|
| Engagement Management |
4.62/5 ★ |
"...Dashboard widgets help you to easily engage with the interface in an infographic view for easy understanding of your ticket activities and enable you to monitor the performance of your helpdesk portal...." Free Helpdesk Dashboard |
|
| engaging and following up |
4.62/5 ★ |
13+ more Business Use Cases
Our AI advisor, Wyz, harnessed 598 insights from peers and experts to help you assess how these Raiseaticket use cases fit your Help Desk needs.
Frequently Asked Questions(FAQ)
for Raiseaticket
What is Raiseaticket used for?
What are the top features of Raiseaticket?
Who uses Raiseaticket?
What are Raiseaticket alternatives?
Where is Raiseaticket located?
Popular Business Setting
for Raiseaticket
Top Industries
- Information Technology and Services
- Computer Software
Popular in
- Large Enterprise
- Mid Market
- Enterprise
Peers used Raiseaticket to Enhance customer relationships and Scale best practices
Raiseaticket Alternatives
Peer and Expert Opinion on Features
for Raiseaticket
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (108) |
| Dashboard | Read Reviews (17) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (108) |
| Dashboard | Read Reviews (17) |
| Personalization | Read Reviews (8) |
| Alerts: popups & Notifications | Read Reviews (6) |
| Widgets | Read Reviews (5) |
IT and Other Capabilities
for Raiseaticket
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (38) |
| Data Export | Read Reviews (18) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (38) |
| Data Export | Read Reviews (18) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (151) |
| Email Support | Read Reviews (28) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (24) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (151) |
| Email Support | Read Reviews (28) |
| Chat Support | Read Reviews (22) |
| Phone Support | Read Reviews (24) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (55) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (55) |
Software Failure Risk Guidance
?for Raiseaticket
Overall Risk Meter
Top Failure Risks for Raiseaticket
Vendor Profile Details
Company Name
Raiseaticket
Company Website
https://raiseaticket.comHQ Location
Centris Business Gateway, Level 1/G, Triq Is Salib Tal Mriehel, Zone 3, Birkirkara, Central Business District CBD3020, MT
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