RaiseATicket Overview
Raiseaticket offers a 100% free helpdesk to support customer tickets and requests. Features improve user experience across multiple channels.
Use Cases
Customers recommend Helpdesk Management, Onboarding, Engagement Management, as the business use cases that they have been most satisfied with while using RaiseATicket.
Business Priorities
Enhance Customer Relationships and Scale Best Practices are the most popular business priorities that customers and associates have achieved using RaiseATicket.
RaiseATicket Use-Cases and Business Priorities: Customer Satisfaction Data
RaiseATicket works with different mediums / channels such as User Generated Content. and Blogs.
RaiseATicket's features include Ticketing, Dashboard, Personalization, etc. and RaiseATicket support capabilities include 24/7 Support, Email Support, Chat Support, etc. also RaiseATicket analytics capabilities include Analytics, and Custom Reports.
Reviews
"...The vendor says it has been developed by a team of experienced developers and infrastructure experts and is backed by insights from Customer Care leaders experienced in the Enterprise, Aviation, Contact Centre, Logistics, Government and Technology Industries...." Peer review
Peer review evidence (same sources as the product rating summary)
"...Customer support via email remains one of the popular support channels on a helpdesk...." Raiseaticket - 100% free...
"...Customer assistance, service and support can get only better with user-friendly intuitive helpdesk software, real-time reports, continuous training and personal development of agents...." Raiseaticket - 100% free software
"...Dashboard widgets help you to easily engage with the interface in an infographic view for easy understanding of your ticket activities and enable you to monitor the performance of your helpdesk portal...." Free Helpdesk Dashboard
RaiseATicket, Panviva, Cayzu Help Desk, HaloITSM, Gainsight Customer Communities (formerly Insided), etc., all belong to a category of solutions that help Help Desk. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for RaiseATicket
Top Industries
- Information Technology and Services
- Computer Software
Popular in
- Large Enterprise
- Mid Market
- Enterprise
RaiseATicket is popular in Information Technology And Services, and Computer Software, and is widely used by Large Enterprise, Mid Market, and Enterprise.
RaiseATicket Customer wins, Customer success stories, Case studies
How efficiently Does RaiseATicket manage your Helpdesk Management?
How can RaiseATicket optimize your Onboarding Workflow?
What makes RaiseATicket ideal for Engagement Management?
What Are the key features of RaiseATicket for Knowledge Management?
What solutions does RaiseATicket provide for Collaboration?
47 buyers and buying teams have used Cuspera to assess how well RaiseATicket solved their Help Desk needs. Cuspera uses 598 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.
Frequently Asked Questions(FAQ)
for RaiseATicket
What is RaiseATicket used for?
What are the top features of RaiseATicket?
Who uses RaiseATicket?
What are RaiseATicket alternatives?
Where is RaiseATicket located?
Peers used RaiseATicket for helpdesk management and onboarding
RaiseATicket Competitors
RaiseATicket Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (55) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (19) |
| Custom Reports | Read Reviews (55) |
Software Failure Risk Guidance
?for RaiseATicket
Overall Risk Meter
Top Failure Risks for RaiseATicket
RaiseATicket Profile
Company Name
RaiseATicket
Company Website
https://raiseaticket.comHQ Location
Centris Business Gateway, Level 1/G, Triq Is Salib Tal Mriehel, Zone 3, Birkirkara, Central Business District CBD3020, MT
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