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Compare NinjaOne (formerly NinjaRMM) vs Raiseaticket

Failure Risk Guidance Security Report ?

Failure Risk for NinjaOne (formerly NinjaRMM) medium Failure Risk for Raiseaticket medium
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Comparison Summary

For NinjaOne (formerly NinjaRMM) vs Raiseaticket comparison, Our AI algorithm looked at 1986 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using NinjaOne (formerly NinjaRMM) and Raiseaticket to solve their respective business needs.

Pros and cons of NinjaOne (formerly NinjaRMM) and Raiseaticket

NinjaOne (formerly NinjaRMM) is more suited to businesses that require Helpdesk Management with Phone Calls and Training & Onboarding where as Raiseaticket is focused towards Helpdesk Management and Engagement Management .

logo NinjaOne (formerly NinjaRMM)

Focus area

Software Failure Risk

  • medium

logo Raiseaticket

Focus area

Software Failure Risk

  • medium

About

Top rated UEM & IT Management Software

Customer experiences are managed better with Raiseaticket....

Financials

SERIES C

Business Need

Total Processes
(we found evidences for)

34

26

Total Goals
(we found evidences for)

8

6

Top Processes

Evidences indicate better relative satisfaction

helpdesk management

Read Reviews (33)

Read Reviews (116)

training & onboarding

Read Reviews (32)

Read Reviews (15)

sales document management

Read Reviews (10)

Read Reviews (8)

contract management

Read Reviews (10)

Read Reviews (7)

workflow management

Read Reviews (6)

Read Reviews (3)

competitive intelligence

Read Reviews (5)

Read Reviews (0)

billing and invoice management

Read Reviews (3)

Read Reviews (0)

customer feedback management

Read Reviews (2)

Read Reviews (4)

measuring customer satisfaction

Read Reviews (2)

Read Reviews (1)

social media management

Read Reviews (2)

Read Reviews (0)

social media analytics

Read Reviews (2)

Read Reviews (0)

communication management

Read Reviews (2)

Read Reviews (3)

content management

Read Reviews (2)

Read Reviews (0)

engagement management

Read Reviews (1)

Read Reviews (15)

engaging and following up

Read Reviews (1)

Read Reviews (9)

knowledge management

Read Reviews (0)

Read Reviews (13)

contact list management

Read Reviews (0)

Read Reviews (2)

SeealllessActivities

Top Goals

Goals Achieved

  • Acquire customers

  • Enhance customer relationships

  • Scale best practices

  • Grow market share

  • Improve efficiency

  • Increase sales & revenue

  • Improve ROI

  • Enter new markets internationally or locally

  • See 5 more

  • Enhance customer relationships

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

low

{{{rsh_C_1}}}

medium

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Integration Risk

medium

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medium

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Migration Risk

medium

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medium

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IT and Other Capabilities

  • Low
  • Medium
  • High

Business Setting