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Compare Mojo Helpdesk vs Raiseaticket

Comparison Summary

For Mojo Helpdesk vs Raiseaticket comparison, Our AI algorithm looked at 1580 peer reviews, testimonials and expert opinions across 50+ sources to understand how successful they were in using Mojo Helpdesk and Raiseaticket to solve their respective business needs.

Pros and cons of Mojo Helpdesk and Raiseaticket

Mojo Helpdesk is more suited to businesses that require Helpdesk Management and Workflow Management where as Raiseaticket is focused towards Helpdesk Management and Engagement Management .

logo Mojo Helpdesk

Focus area

Software Failure Risk

  • medium

logo Raiseaticket

Focus area

Software Failure Risk

  • medium

About

Mojo Helpdesk: Help Desk Software and Ticket Tracking

Customer experiences are managed better with Raiseaticket....

Financials

PRIVATE

Business Need

Total Processes
(we found evidences for)

26

26

Total Goals
(we found evidences for)

6

6

Top Processes

Evidences indicate better relative satisfaction



workflow management


engagement management

engaging and following up


knowledge management


customer feedback management

measuring customer satisfaction



sales document management

contract management


training & onboarding


communication management

tracking & monitoring communications

sending & publishing communications


products & pricelist management


rating and review management


content management



contact list management


Top Goals

Goals Achieved

  • Enhance customer relationships

  • Improve visibility

  • Improve efficiency

  • Build brand awareness

  • Scale best practices

  • Acquire customers

  • See 3 more
  • Enhance customer relationships

  • Scale best practices

  • Improve stakeholder relations

  • Build brand awareness

  • Increase sales & revenue

  • Improve internal communications

  • See 3 more

Top Channels

Channels Used

  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more
  • e-mail

  • website

  • user generated content

  • blogs

  • offline

  • on premises

  • social media

  • See 4 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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medium

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Security & Privacy Risk

medium

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medium

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting