NetResults Tracker Overview
NetResults Tracker is web-based collaboration software for bug tracking, issue tracking, and change management. It is available as both a hosted solution and packaged software.
Use Cases
Customers recommend Helpdesk Management, Knowledge Management, Contact List Management, as the business use cases that they have been most satisfied with while using NetResults Tracker.
Business Priorities
Enhance Customer Relationships and Improve Efficiency are the most popular business priorities that customers and associates have achieved using NetResults Tracker.
NetResults Tracker Use-Cases and Business Priorities: Customer Satisfaction Data
NetResults Tracker works with different mediums / channels such as Chat. Offline. and On Premises.
NetResults Tracker's features include Ticketing, Recording, Alerts: Popups & Notifications, etc. and NetResults Tracker support capabilities include Phone Support, Chat Support, Email Support, etc. also NetResults Tracker analytics capabilities include Analytics, and Custom Reports.
Reviews
"...Users can modify reports, database (MS SQL), most screens in the application and the customer support center...." Peer review by Bob Brink
Peer review evidence (same sources as the product rating summary)
"...The price was much less than other help desk solutions...." Peer review by Don C., Computer Software
"...Knowledge management Customer self-service Live Chat PhaseWare offers powerful, intuitive, and affordable customer service and support solutions that create real competitive advantage for SMBs...." Peer review
"...We record every contact with our clients, regardless of department...." Peer review by Michele Dietzel
Popular Business Setting
for NetResults Tracker
Top Industries
- Computer Software
- Financial Services
- Manufacturing
Popular in
- Large Enterprise
- Mid Market
- Small Business
NetResults Tracker is popular in Computer Software, Financial Services, and Manufacturing and is widely used by Large Enterprise, Mid Market, and Small Business.
NetResults Tracker Customer wins, Customer success stories, Case studies
What solutions does NetResults Tracker provide for Helpdesk Management?
How can NetResults Tracker enhance your Knowledge Management process?
How can NetResults Tracker enhance your Contact List Management process?
What benefits does NetResults Tracker offer for Workflow Management?
How does NetResults Tracker facilitate Engaging And Following Up?
11 buyers and buying teams have used Cuspera to assess how well NetResults Tracker solved their business needs. Cuspera uses 703 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific business needs.
Frequently Asked Questions(FAQ)
for NetResults Tracker
What is NetResults Tracker used for?
What are the top features of NetResults Tracker?
Who uses NetResults Tracker?
What are NetResults Tracker alternatives?
Where is NetResults Tracker located?
Peers used NetResults Tracker for helpdesk management and knowledge management
NetResults Tracker Competitors
NetResults Tracker Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (67) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| Analytics | Read Reviews (6) |
| Custom Reports | Read Reviews (67) |
Software Failure Risk Guidance
?for NetResults Tracker
Overall Risk Meter
Top Failure Risks for NetResults Tracker
Paminga, Inc. News
Net Results Group Announces Terrence O'Hanlon's Appointment to Board of ...
Net Results Group has appointed Terrence O'Hanlon to its Board of Directors. O'Hanlon, known for his work in asset reliability and as Chairman of the Association of Asset Management Professionals, will help guide Net Results in enhancing MRO data quality. His expertise is expected to align with the company's MRO3iTM technology suite, which integrates with major ERP and CMMS solutions.
Net Results Group Welcomes Terrence O'Hanlon to Its Board of Directors
Net Results Group appointed Terrence O'Hanlon, a leader in reliability frameworks, to its Board of Directors. O'Hanlon's expertise in asset reliability and data management aligns with Net Results Group's focus on MRO master data management solutions. His appointment strengthens the company's connection to the global reliability community and supports its mission to enhance data quality in asset-intensive industries.
Paminga, Inc. Profile
HQ Location
1738 Wynkoop Street, Suite 201, Denver, CO 80202
Employees
11-50
Social
Financials
PRIVATE
