Product Business Settings

iSupport is popular in Education, Computer Software, and Government Administration industries and is widely used by Enterprise, Mid Market, and Large Enterprise.

iSupport Product Overview

iSupport is a Help Desk software tailored for managing intricate business processes. It features email and chat support, rules-based automation, and compatibility with web and mobile platforms. The software aligns with ITIL standards, providing comprehensive IT and service management solutions. Businesses benefit from US-based live support, ensuring responsive assistance. The platform's reporting capabilities offer insights into operations, aiding in strategic decision-making. iSupport's budget-friendly pricing makes it accessible for a range of organizations seeking effective help desk solutions.

How satisfied the customers are with iSupport use-cases

Reviews

"...Overall, one of the best help desk systems I've worked with...." Peer review by Judith S., Sr. Director of Information Systems

iSupport Customer Insights, Testimonials and Case Studies

How does iSupport facilitate Helpdesk Management?

What makes iSupport ideal for Sales Document Management?

What solutions does iSupport provide for Customer Feedback Management?

How can iSupport enhance your Workflow Management process?

What Are the key features of iSupport for Sending & Publishing Communications?

What is iSupport used for?

iSupport is a Help Desk Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Sales Document Management and Customer Feedback Management .

What are the top features of iSupport?

Ticketing, Alerts: popups & Notifications and Templates are some of the top features of iSupport.

Who uses iSupport?

iSupport is used by Education, Computer Software and Government Administration among other industries.

What are iSupport alternatives?

NinjaOne (Formerly NinjaRMM), Giva, Cayzu Help Desk and Elevio are popular alternatives for iSupport.

Where is iSupport located?

iSupport is headquartered at Vancouver, WA.

11 buyers and buying teams have used Cuspera to assess how well iSupport solved their Help Desk needs. Cuspera uses 1081 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Help Desk needs.

Martin County School District - Education

Martin County School District used iSupport Software for their Students Supporting Schools program. The program lets students earn money and grades by doing technical support. iSupport optimized its ...help desk software for education needs. The district improved student engagement and IT support. This case highlights education help desk software and student-led support initiatives.

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lightning

Peers used iSupport for helpdesk management and sales document management

iSupport Competitors

iSupport Features

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FEATURE RATINGS AND REVIEWS
Analytics

3.51/5 ★

Read Reviews (5)
Custom Reports

3.18/5 ★

Read Reviews (174)
CAPABILITIES RATINGS AND REVIEWS
Analytics

3.51/5 ★

Read Reviews (5)
Custom Reports

3.18/5 ★

Read Reviews (174)

Software Failure Risk Guidance

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for iSupport

Overall Risk Meter

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Top Failure Risks for iSupport

iSupport Software Profile

Company Name

iSupport Software

Company Website

https://www.isupport.com/

HQ Location

Vancouver, WA

Employees

11-50

Social

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Financials

PRIVATE