Fortifi Overview

Fortifi offers a comprehensive cloud-based business platform. Billing, marketing, and support are made seamless, scalable, and reliable.

Use Cases

Customers recommend Helpdesk Management, Knowledge Management, Sending & Publishing Communications, as the business use cases that they have been most satisfied with while using Fortifi.

Other use cases:

  • Engagement Management
  • Customer Feedback Management
  • Campaign Management
  • Searching For Content
  • Referral Management
  • Tracking & Monitoring Communications
  • Contract Management
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Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using Fortifi.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Build Brand Awareness
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
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Fortifi Use-Cases and Business Priorities: Customer Satisfaction Data

Fortifi works with different mediums / channels such as E-Mail, Chat, and Phone Calls,

Fortifi's features include Ticketing, Personalization, Dashboard, etc.

Reviews

"...Our customer satisfaction reports have improved and we are better able to track any issues that we need to resolve in our solutions...." Peer review by Josh B, Administrator, Sports

Fortifi, Makesbridge, Genoo Marketing Automation, ExpertSender, Higher Logic Marketing Automation, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Fortifi

Top Industries

  • Sports
  • Internet

Popular in

  • Small Business

Fortifi is popular in Sports, and Internet, and is widely used by Small Business,

Comprehensive Insights on Fortifi Use Cases

What makes Fortifi ideal for Helpdesk Management?

Fortifi helps call centers organize customer information, simplify call management, and tailor communications. The software equips agents with tools to offer self-service support and build a customized knowledge base. It enables IT support companies to manage daily tasks and deliver a superior customer experience.
"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs

What solutions does Fortifi provide for Knowledge Management?

Fortifi provides a self-service Knowledge Base feature. This feature allows customers to access information about products and services. This helps customers solve problems independently, improving efficiency and satisfaction.
"...The search tool in the Knowledge Base really comes into power by quickly taking our users to the content they need, but importantly, guiding them to the related content that they didn t realise they needed until the Knowledge Base told them!. Spend time working with the team on integrations and best use of Fortifi, as you will get a lot more out of it...." Peer review by Josh B, Administrator, Sports

What Are the key features of Fortifi for Sending & Publishing Communications?

What makes Fortifi ideal for Engagement Management?

How can Fortifi optimize your Customer Feedback Management Workflow?

30+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Fortifi solved their Marketing Automation needs. Cuspera uses 613 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Frequently Asked Questions(FAQ)

for Fortifi

What is Fortifi used for?

Fortifi is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Knowledge Management and Sending & Publishing Communications .

What are the top features of Fortifi?

Ticketing, Personalization and Dashboard are some of the top features of Fortifi.

Who uses Fortifi?

Fortifi is used by Sports, Internet among other industries.

What are Fortifi alternatives?

Where is Fortifi located?

Fortifi is headquartered at 16-18 Barnes Wallis Road, Fareham, Hampshire PO15 5TT, GB.
lightning

Peers used Fortifi for helpdesk management and knowledge management

Fortifi Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (51)
Analytics

4.41/5 ★

Read Reviews (21)
CAPABILITIES RATINGS AND REVIEWS
Custom Reports

4.72/5 ★

Read Reviews (51)
Analytics

4.41/5 ★

Read Reviews (21)

Software Failure Risk Guidance

?

for Fortifi

Overall Risk Meter

Low Medium High

Top Failure Risks for Fortifi

Fortifi News

Fortifi Adds LIMA to its Food Processing Platform - Mergers & Acquisitions

LIMA launched in 1981 as the manufacturer of a mechanical separator created for the local processing facilities in its region of France.

01 Jul 2024 - source

Fortifi adds LIMA SAS to its food processing platform | The Poultry Site

Fortifi is a global leader in food processing equipment and automation solutions. "LIMA creates efficient, high-quality equipment that is essential ...

01 Jul 2024 - source

Fortifi Profile

Company Name

Fortifi

Company Website

https://fortifi.io/

HQ Location

16-18 Barnes Wallis Road, Fareham, Hampshire PO15 5TT, GB

Employees

1-10

Social

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Financials

NA