Fortifi Overview
This is a summary of the comprehensive capabilities and benefits of Fortifi based on over 613 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Fortifi, Makesbridge, Genoo Marketing Automation, ExpertSender, Higher Logic Marketing Automation, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Fortifi is right for your needs? Our Cuspera AI engine can evaluate how Fortifi fits your specific business needs, industry, and context. Get your personalized assessment report today.
Fortifi supports business activities such as:
- Helpdesk Management
- Knowledge Management
- Sending & Publishing Communications
- Engagement Management
- Customer Feedback Management
Fortifi can help you with many business goals, such as Acquire Customers, Enhance Customer Relationships, Increase Sales & Revenue, Improve Efficiency, Build Brand Awareness, etc. It can help manage these activities if you use E-Mail Chat and Phone Calls for these needs. As a solution, Fortifi's capabilities include Ticketing, Personalization, Dashboard, etc.
Fortifi Sports Vertical is its biggest customer base.
Reviews
"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Fortifi solved their Marketing Automation needs. Cuspera uses 613 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Fortifi.
Use Cases
Peers recommend Helpdesk Management , Knowledge Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Fortifi.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Phone Calls |
4.57/5 ★ |
"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs |
| Knowledge Management with Chat |
4.80/5 ★ |
"...The search tool in the Knowledge Base really comes into power by quickly taking our users to the content they need, but importantly, guiding them to the related content that they didn t realise they needed until the Knowledge Base told them!. Spend time working with the team on integrations and best use of Fortifi, as you will get a lot more out of it...." Peer review by Josh B, Administrator, Sports |
| Sending & Publishing Communications with E-Mail and Chat |
4.77/5 ★ |
"...Amazon Web Services integrates with Fortifi allowing you to send emails campaigns directly from Fortifi. ..." Fortifi : Everything your business needs |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Phone Calls |
4.57/5 ★ |
"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs |
|
| Knowledge Management with Chat |
4.80/5 ★ |
"...The search tool in the Knowledge Base really comes into power by quickly taking our users to the content they need, but importantly, guiding them to the related content that they didn t realise they needed until the Knowledge Base told them!. Spend time working with the team on integrations and best use of Fortifi, as you will get a lot more out of it...." Peer review by Josh B, Administrator, Sports |
|
| Sending & Publishing Communications with E-Mail and Chat |
4.77/5 ★ |
"...Amazon Web Services integrates with Fortifi allowing you to send emails campaigns directly from Fortifi. ..." Fortifi : Everything your business needs |
|
30+ more Business Use Cases
Our AI advisor, Wyz, harnessed 613 insights from peers and experts to help you assess how these Fortifi use cases fit your Marketing Automation needs.
Frequently Asked Questions(FAQ)
for Fortifi
What is Fortifi used for?
What are the top features of Fortifi?
Who uses Fortifi?
What are Fortifi alternatives?
Where is Fortifi located?
Popular Business Setting
for Fortifi
Top Industries
- Sports
- Internet
Popular in
- Small Business
Peers used Fortifi to Acquire customers and Enhance customer relationships
Fortifi Alternatives
Peer and Expert Opinion on Features
for Fortifi
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (22) |
| Personalization | Read Reviews (20) |
| Dashboard | Read Reviews (9) |
| Feedback surveys | Read Reviews (5) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Ticketing | Read Reviews (22) |
| Personalization | Read Reviews (20) |
| Dashboard | Read Reviews (9) |
| Feedback surveys | Read Reviews (5) |
IT and Other Capabilities
for Fortifi
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (47) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (47) |
| Data Export | Read Reviews (16) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (129) |
| Chat Support | Read Reviews (27) |
| Email Support | Read Reviews (17) |
| Phone Support | Read Reviews (11) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| 24/7 Support | Read Reviews (129) |
| Chat Support | Read Reviews (27) |
| Email Support | Read Reviews (17) |
| Phone Support | Read Reviews (11) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (21) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| Custom Reports | Read Reviews (51) |
| Analytics | Read Reviews (21) |
Software Failure Risk Guidance
?for Fortifi
Overall Risk Meter
Top Failure Risks for Fortifi
Vendor Profile Details
Company Name
Fortifi
Company Website
https://fortifi.io/HQ Location
16-18 Barnes Wallis Road, Fareham, Hampshire PO15 5TT, GB
Employees
1-10
Social
Financials
NA
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