Fortifi Overview

This is a summary of the comprehensive capabilities and benefits of Fortifi based on over 613 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Fortifi, Makesbridge, Genoo Marketing Automation, ExpertSender, Higher Logic Marketing Automation, etc., all belong to a category of solutions that help Marketing Automation. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Fortifi is right for your needs? Our Cuspera AI engine can evaluate how Fortifi fits your specific business needs, industry, and context. Get your personalized assessment report today.

Fortifi supports business goals such as:

  • Acquire Customers
  • Enhance Customer Relationships
  • Increase Sales & Revenue
  • Improve Efficiency
  • Build Brand Awareness

Fortifi can help you with many activities, such as Helpdesk Management, Knowledge Management, Sending & Publishing Communications, Engagement Management, Customer Feedback Management, etc. It can help manage these activities if you use E-Mail Chat and Phone Calls for these needs. As a solution, Fortifi's capabilities include Ticketing, Personalization, Dashboard, etc.

Fortifi Sports Vertical is its biggest customer base.

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Fortifi solved their Marketing Automation needs. Cuspera uses 613 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Marketing Automation needs.

Business Priorities

Acquire Customers and Enhance Customer Relationships are the most popular business priorities peers achieved using Fortifi.

Other priorities:

  • Increase Sales & Revenue
  • Improve Efficiency
  • Build Brand Awareness
  • Scale Best Practices
  • Improve ROI
  • Improve Internal Communications
See all business priorities See less business priorities

Use Cases

Peers recommend Helpdesk Management , Knowledge Management , Sending & Publishing Communications , as the business use cases that they have been most satisfied while using Fortifi.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Phone Calls

4.57/5

Read Reviews (17)

"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs
Knowledge Management with Chat

4.80/5

Read Reviews (16)

"...Streamline your communications and provide a memorable customer service with ticket management, live chat and knowledge base features in Fortifi Support...." Fortifi : Everything your business needs
Sending & Publishing Communications with E-Mail and Chat

4.77/5

Read Reviews (14)

"...Amazon Web Services integrates with Fortifi allowing you to send emails campaigns directly from Fortifi. ..." Fortifi : Everything your business needs
PEER EXPERIENCES
Helpdesk Management with Phone Calls

4.57/5

Read Reviews (17)

"...Fortifi works with call centres to help them streamline customer data, simplify call handling and personalise communications. ..." Fortifi : Everything your business needs
Knowledge Management with Chat

4.80/5

Read Reviews (16)

"...Streamline your communications and provide a memorable customer service with ticket management, live chat and knowledge base features in Fortifi Support...." Fortifi : Everything your business needs
Sending & Publishing Communications with E-Mail and Chat

4.77/5

Read Reviews (14)

"...Amazon Web Services integrates with Fortifi allowing you to send emails campaigns directly from Fortifi. ..." Fortifi : Everything your business needs

30+ more Business Use Cases

Our AI advisor, Wyz, harnessed 613 insights from peers and experts to help you assess how these Fortifi use cases fit your Marketing Automation needs.

Frequently Asked Questions(FAQ)

for Fortifi

What is Fortifi used for?

Fortifi is a Marketing Automation Software mainly used by its customers to Acquire Customers and Enhance Customer Relationships by Helpdesk Management, Knowledge Management and Sending & Publishing Communications .

What are the top features of Fortifi?

Ticketing, Personalization and Dashboard are some of the top features of Fortifi.

Who uses Fortifi?

Fortifi is used by Sports, Internet among other industries.

What are Fortifi alternatives?

Where is Fortifi located?

Fortifi is headquartered at 16-18 Barnes Wallis Road, Fareham, Hampshire PO15 5TT, GB.

Popular Business Setting

for Fortifi

Top Industries

  • Sports
  • Internet

Popular in

  • Small Business

Peers used Fortifi to Acquire customers and Enhance customer relationships

Peer and Expert Opinion on Features

for Fortifi

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Ticketing

4.71/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.41/5

Read Reviews (9)
Feedback surveys

4.43/5

Read Reviews (5)
FEATURES RATINGS AND REVIEWS
Ticketing

4.71/5

Read Reviews (22)
Personalization

4.43/5

Read Reviews (20)
Dashboard

4.41/5

Read Reviews (9)
Feedback surveys

4.43/5

Read Reviews (5)

IT and Other Capabilities

for Fortifi

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.92/5

Read Reviews (47)
Data Export

4.69/5

Read Reviews (16)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.92/5

Read Reviews (47)
Data Export

4.69/5

Read Reviews (16)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5

Read Reviews (129)
Chat Support

4.86/5

Read Reviews (27)
Email Support

4.67/5

Read Reviews (17)
Phone Support

4.50/5

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.89/5

Read Reviews (129)
Chat Support

4.86/5

Read Reviews (27)
Email Support

4.67/5

Read Reviews (17)
Phone Support

4.50/5

Read Reviews (11)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.72/5

Read Reviews (51)
Analytics

4.41/5

Read Reviews (21)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
Custom Reports

4.72/5

Read Reviews (51)
Analytics

4.41/5

Read Reviews (21)

Software Failure Risk Guidance

?

for Fortifi

Overall Risk Meter

Low Medium High

Top Failure Risks for Fortifi

Vendor Profile Details

Company Name

Fortifi

Company Website

https://fortifi.io/

HQ Location

16-18 Barnes Wallis Road, Fareham, Hampshire PO15 5TT, GB

Employees

1-10

Social

Financials

NA