Product Business Settings

Amelia is popular in Telecommunications, Banking industries and is widely used by .

Amelia Product Overview

Amelia, The Most Human AI™, enhances user experiences through conversation, expression, emotion, and understanding, driving deeper connections and business value. It offers custom, no-code Conversational AI at scale and provides personalized customer service with multilingual capabilities.

How satisfied the customers are with Amelia use-cases

Amelia Customer Insights, Testimonials and Case Studies

 

Five Guys Extends Partnership with SoundHound AI - SoundHound

Five Guys has extended its partnership with SoundHound AI to expand the use of SoundHounds AI-powered ordering agents across its locations. This technology has already processed over a million intera...ctions, enhancing customer service and operational efficiency by handling orders and answering menu-related questions. The collaboration aims to improve guest experiences and streamline operations for Five Guys.

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Tech deals : Supio , VicOne , SoundHound AI , Avo , Render Networks

Red Lobster has partnered with SoundHound AI to implement an AI-powered phone ordering system across all its locations. This initiative aims to enhance the guest experience and support in-restaurant ...teams by ensuring restaurants never miss a call and can handle multiple orders simultaneously. The technology focuses on seamless order placement and instant responses to common guest inquiries, improving overall customer satisfaction.

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SoundHound AI Announces Three Major Global Automotive Brands Have ...

SoundHound AI has deployed its advanced SoundHound Chat AI Automotive voice assistant in vehicles from three major global automotive brands across North America. This integration enhances in-car expe...riences with AI-driven conversational capabilities, supporting tasks like navigation, trip planning, and voice-controlled commerce.

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Allina Health - Hospital & Health Care - Large

Allina Health used the Amelia Platform from SoundHound AI to handle rising call volumes in its Customer Experience Center. The healthcare provider needed a better way to serve patients as traditional... solutions could not keep up. Allina Health launched an AI agent called Alli to reduce friction and improve service. Alli helped patients engage more easily and improved service levels. The case study shares quantifiable results from Alli’s first 120 days.

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Allina Health - Hospital & Health Care

Allina Health used the Amelia Platform from SoundHound AI to launch an AI agent called Alli. Rising call volume strained their Customer Experience Center and risked care standards. The AI agent reduc...ed friction and improved service levels for patients. Patients can now engage on their own terms. The case study highlights quantifiable results from Alli’s first 120 days.

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The Amelia Story

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Peers used Amelia for engagement management and helpdesk management

Amelia Competitors

Amelia Features

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FEATURE RATINGS AND REVIEWS
AI Powered

4.09/5 ★

Read Reviews (60)
Analytics

4.02/5 ★

Read Reviews (22)
Custom Reports

3.64/5 ★

Read Reviews (33)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.09/5 ★

Read Reviews (60)
Analytics

4.02/5 ★

Read Reviews (22)
Custom Reports

3.64/5 ★

Read Reviews (33)

Software Failure Risk Guidance

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for Amelia

Overall Risk Meter

Low Medium High

Top Failure Risks for Amelia

SoundHound AI Inc News

Financial
 

SoundHound AI To Report 2025 Fourth Quarter and Full Year Financial Results, Host Conference Call and Webcast on February 26 - Yahoo Finance UK

SoundHound AI will announce its 2025 fourth quarter and full-year financial results on February 26, 2026, after market close. The company will also host a conference call and webcast on the same day to discuss these results.

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Financial
 

SoundHound AI, Inc. to Report Fourth Quarter and Full Year 2025 Financial Results on February 26, 2026 - Quiver Quantitative

SoundHound AI, Inc. will announce its fourth quarter and full year 2025 financial results on February 26, 2026. The results will be followed by a conference call led by CEO Keyvan Mohajer and CFO Nitesh Sharan, with a live webcast available for investors.

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Partnership
 

SoundHound AI Integrates With OpenTable to Introduce In-Vehicle Reservations Using Voice AI - Yahoo Finance

SoundHound AI has partnered with OpenTable to introduce a voice-activated in-vehicle reservations system. This integration allows drivers to book restaurant reservations hands-free through their car's infotainment system, leveraging OpenTable's network of over 60,000 restaurants. The feature enhances SoundHound's in-car voice commerce capabilities and is set to be showcased at CES 2026.

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Awards
 

SoundHound AI (SOUN) Is Up 9.1% After IDC Names Amelia 7 a Conversational AI Leader What's Changed

SoundHound AI's Amelia 7 platform was recognized as a leader in IDC MarketScapes 2025 assessment for conversational AI platforms. This acknowledgment highlights SoundHound's advanced conversational capabilities and strengthens its market presence. The recognition is expected to support SoundHound's competitive outlook, although the company continues to face challenges with profitability and net losses.

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SoundHound AI Inc Profile

Company Name

SoundHound AI Inc

Company Website

https://www.soundhound.com/

HQ Location

Santa Clara, California

Employees

101-250

Social

Linkedin

Financials

PRIVATE