OASYS Overview
Amelia, The Most Human AI™, enhances user experiences through conversation, expression, emotion, and understanding, driving deeper connections and business value. It offers custom, no-code Conversational AI at scale and provides personalized customer service with multilingual capabilities.
Use Cases
Customers recommend Engagement Management, Helpdesk Management, Measuring Customer Satisfaction, as the business use cases that they have been most satisfied with while using OASYS.
Business Priorities
Acquire Customers and Enhance Customer Relationships are the most popular business priorities that customers and associates have achieved using OASYS.
OASYS Use-Cases and Business Priorities: Customer Satisfaction Data
OASYS works with different mediums / channels such as Phone Calls.
OASYS's features include Personalization, and Bot. and OASYS support capabilities include 24/7 Support, AI Powered, Chat Support, etc. also OASYS analytics capabilities include Analytics, and Custom Reports.
Peer review evidence (same sources as the product rating summary)
"...She is then trained to respond and perform tasks based on this knowledge, allowing for more human and personalized end user interactions. ..." Amelia, the Market-Leading Conversational AI Solution
"..., Amelia offers many advantages over chat bots or even human-powered call centers...." Want to Keep Customers? Use AI to Automate Post-Purchase Communications
"...On the front-end, you ll benefit from improved customer satisfaction and retention. ..." Amelia, the Market-Leading Conversational AI Solution
OASYS, Chatbot, Zoom Virtual Agent, Comm100, freshdesk, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Popular Business Setting
for OASYS
Top Industries
- Telecommunications
- Banking
Popular in
OASYS is popular in Telecommunications, and Banking, and is widely used by
OASYS Customer wins, Customer success stories, Case studies
How does OASYS address your Engagement Management Challenges?
How can OASYS enhance your Helpdesk Management process?
Why is OASYS the best choice for Measuring Customer Satisfaction?
What benefits does OASYS offer for Knowledge Management?
11 buyers and buying teams have used Cuspera to assess how well OASYS solved their Chatbot needs. Cuspera uses 391 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Kia - Automotive - Very Large
SoundHound's Agentic Voice AI Launches in India With Kia Sorento
Kia - Automotive - Very Large
SoundHound AI Jumps 5% on India Product Launch; BigBear.ai Rises 3%, Pony AI Stays Flat
The Amelia Story
Peers used OASYS for engagement management and helpdesk management
OASYS Competitors
OASYS Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (33) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Analytics | Read Reviews (22) |
| Custom Reports | Read Reviews (33) |
Software Failure Risk Guidance
?for OASYS
Overall Risk Meter
Top Failure Risks for OASYS
SoundHound AI Inc News
SoundHound AI to Showcase AI Agents for Banking and Financial Services ...
SoundHound AI will showcase its OASYS platform at Money20/20 USA 2026, demonstrating AI agents that automate banking tasks like lost card reporting, loan optimization, and mortgage applications. The platform allows banks to handle requests end-to-end, enhancing customer service with human-assisted resolution when needed. Attendees can see live demos and build their own agents.
SoundHound AI Introduces OASYS Edge, Bringing Fully Embedded Agentic ...
SoundHound AI has launched OASYS Edge, an embedded architecture enabling voice AI agents to operate on edge hardware for vehicles and smart devices. This innovation allows manufacturers to deploy AI agents in cloud, edge, or hybrid environments, ensuring privacy, speed, and reliability without constant cloud connectivity. OASYS Edge enhances user experience by processing requests locally, reducing cloud costs, and maintaining data privacy.
SoundHound AI Completes LivePerson Acquisition, Expands AI Reach
SoundHound AI completed its acquisition of LivePerson, enhancing its AI capabilities by integrating LivePerson's digital messaging infrastructure. This acquisition expands SoundHound's customer base to include 25 Fortune 100 companies and strengthens its technology stack with over 750 patents. The combined entity aims to deliver comprehensive customer engagement solutions across various channels, positioning itself as a leader in omnichannel conversational AI.
SoundHound AI and Perplexity Partner to Bring Online LLMs to Next Gen Voice Assistants Across Cars and IoT Devices - SoundHound
SoundHound AI has partnered with Perplexity AI to integrate Perplexity's online LLM capabilities into SoundHound Chat AI. This integration enhances the voice assistant's ability to respond to complex, real-time web-based queries, expanding its functionality across automotive and IoT devices.
SoundHound AI Inc Profile
Company Name
Company Website
https://www.soundhound.com/HQ Location
Santa Clara, California
Employees
101-250
Social
Financials
PRIVATE
