Chatbot Overview
Chatbot is a chatbot software that simulates human-like conversations with users via text messages on chat. It builds and launches conversational chatbots without coding. It creates sales opportunities, diversifies lead generation strategy and improves sales efficiency without increasing headcount. It helps the team and customers achieve their goals faster.
It personalized customer experience, engaging prospects and customers across multiple communication channels, optimize sales process, generate and qualify leads, provide personalized recommendations, schedule sales calls and meetings, connect leads with sales reps in real-time, simplify sending sales inquiries, and streamline every aspect of customer service processes.
Key features include automatically collecting user data while chatting, organizing users into custom contact lists, no-code chatbot builder, chatbot testing tool, customizable chat widget, prebuilt templates, team up and move faster, measure chatbots’ performance using real-time analytics, and more. Use ChatBot on different platforms and channels using one-click integration Facebook Messenger, Slack, LiveChat, WordPress, and more.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Chatbot solved their Chatbot needs. Cuspera uses 1003 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.
Business Priorities
Increase Sales & Revenue and Enhance Customer Relationships are the most popular business priorities peers achieved using Chatbot.
Use Cases
Peers recommend Helpdesk Management , Engagement Management , Communication Management , as the business use cases that they have been most satisfied while using Chatbot.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Helpdesk Management with Mobile and E-Mail |
4.79/5 ★ |
"...Our ChatBot experts created ready-to-use templates to help you support customers with just a few clicks. ..." ChatBot for Customer Support |
| Engagement Management with Chat and Website |
4.81/5 ★ |
"...Our Chat Widget boosts customer engagement on your ecommerce platform...." Chat Widget for Your Website |
| engaging and following up |
4.76/5 ★ |
"...Typeless experience equals swift navigation and increased user engagement. ..." Facebook Messenger ChatBot Integration |
| Communication Management with Social Media, Chat and Facebook |
4.93/5 ★ |
"...Add to cart Send a message... ..." Power Up Your Marketing with Custom Chatbots |
| tracking & monitoring communications |
4.90/5 ★ |
"...Chat bot, has being helpful with our sales and customer relationship building, its an amazing artificial intelligence that works perfectly by allowing our customer representative to handle live chat from other social media platform like Facebook , the chat bot platform comes with various design template,it also have an amazing reporting mechanism that allows administrator to monitor messages that has being handle by our customer care personnel. ...." Peer review by Stephen Olawale j., ARCHITECT, Construction |
| sending & publishing communications |
4.70/5 ★ |
"...ChatBot can automatically add new leads to your CRM, send you an email after each successful sale, sign customers up to a newsletter, and much more...." Publish your Chatbot |
| PEER EXPERIENCES | |
|---|---|
| Helpdesk Management with Mobile and E-Mail |
4.79/5 ★ |
"...Our ChatBot experts created ready-to-use templates to help you support customers with just a few clicks. ..." ChatBot for Customer Support |
|
| Engagement Management with Chat and Website |
4.81/5 ★ |
"...Our Chat Widget boosts customer engagement on your ecommerce platform...." Chat Widget for Your Website |
|
| engaging and following up |
4.81/5 ★ |
| Communication Management with Social Media, Chat and Facebook |
4.93/5 ★ |
"...Add to cart Send a message... ..." Power Up Your Marketing with Custom Chatbots |
|
| tracking & monitoring communications |
4.93/5 ★ |
| sending & publishing communications |
4.93/5 ★ |
21+ more Business Use Cases
Our AI advisor, Wyz, harnessed 1003 insights from peers and experts to help you assess how these Chatbot use cases fit your Chatbot needs.
Frequently Asked Questions(FAQ)
for Chatbot
What is Chatbot?
What is Chatbot used for?
What are the top features of Chatbot?
Who uses Chatbot?
What are Chatbot alternatives?
Where is Chatbot located?
Popular Business Setting
for Chatbot
Top Industries
- Construction
- Banking
- Information Technology and Services
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used Chatbot to Increase sales & revenue and Enhance customer relationships
Chatbot Alternatives
Peer and Expert Opinion on Features
for Chatbot
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (69) |
| Templates | Read Reviews (42) |
| Widgets | Read Reviews (35) |
| Personalization | Read Reviews (29) |
| Ticketing | Read Reviews (12) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| bot | Read Reviews (69) |
| Templates | Read Reviews (42) |
| Widgets | Read Reviews (35) |
| Personalization | Read Reviews (29) |
| Ticketing | Read Reviews (12) |
IT and Other Capabilities
for Chatbot
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (38) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Import | Read Reviews (38) |
| Data Export | Read Reviews (5) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (35) |
| Email Support | Read Reviews (15) |
| Phone Support | Read Reviews (12) |
| 24/7 Support | Read Reviews (192) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (35) |
| Email Support | Read Reviews (15) |
| Phone Support | Read Reviews (12) |
| 24/7 Support | Read Reviews (192) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Custom Reports | Read Reviews (125) |
| Analytics | Read Reviews (24) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (60) |
| Custom Reports | Read Reviews (125) |
| Analytics | Read Reviews (24) |
Software Failure Risk Guidance
?for Chatbot
Overall Risk Meter
Top Failure Risks for Chatbot
Vendor Profile Details
Company Name
ChatBot
Company Website
https://www.chatbot.com/HQ Location
One International Place Suite 1400 Boston, MA 02110-2619
Employees
1-10
Social
Financials
Private
Get a personalised risk report for Chatbot
See Sample Risk ReportTell us more about yourself so that we can personalise incidents for your location, industry etc.
Connect to vendor request
Chatbot may get in touch with you regarding your request.
Request Custom Quote
ChatBot will get in touch with you regarding your request.