Liveperson AI Chatbot Overview

LivePerson offers AI chatbot tools to transform customer interactions. Brands can easily build, integrate, manage, and optimize chatbots with this platform.

Use Cases

Customers recommend Engagement Management, Social Media Management, Customer Feedback Management, as the business use cases that they have been most satisfied with while using Liveperson AI Chatbot.

Other use cases:

  • Advertisement
  • Communication Management
  • Helpdesk Management
  • Conversion Management
  • Contact List Management
  • Lead Analytics
  • Generation Of New Leads
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Business Priorities

Enhance Customer Relationships and Enter New Markets Internationally Or Locally are the most popular business priorities that customers and associates have achieved using Liveperson AI Chatbot.

Other priorities:

  • Acquire Customers
  • Increase Sales & Revenue
  • Launch New Products
  • Grow Market Share
  • Increase Customer Life Time Value
  • Improve Digital And Social Presence
  • Improve ROI
  • Scale Best Practices
  • Improve Brand Engagement
  • Build Brand Awareness
  • Improve Efficiency
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Liveperson AI Chatbot Use-Cases and Business Priorities: Customer Satisfaction Data

Liveperson AI Chatbot works with different mediums / channels such as Chat, Social Media, E-Mail, etc.

Liveperson AI Chatbot's features include Bot, Personalization, Dashboard, etc.

Reviews

"...Businesses can use these advantages to promote long-term engagement and improve customer relationship...." Peer review from Featured Customers

Liveperson AI Chatbot, Sendbird, Chatbot, SmartAction, Zoom Virtual Agent, etc., all belong to a category of solutions that help Chatbot. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Liveperson AI Chatbot

Top Industries

  • Information Technology and Services
  • Transportation/Trucking/Railroad
  • Automotive

Popular in

  • Small Business
  • Enterprise
  • Large Enterprise

Liveperson AI Chatbot is popular in Information Technology And Services, Transportation/Trucking/Railroad, and Automotive and is widely used by Small Business, Enterprise, and Large Enterprise.

Comprehensive Insights on Liveperson AI Chatbot Use Cases

What solutions does Liveperson AI Chatbot provide for Engagement Management?

How does Liveperson AI Chatbot facilitate Social Media Management?

What makes Liveperson AI Chatbot ideal for Customer Feedback Management?

What benefits does Liveperson AI Chatbot offer for Communication Management?

21+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Liveperson AI Chatbot solved their Chatbot needs. Cuspera uses 722 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Chatbot needs.

Case Studies

COMPANY INDUSTRY CASE STUDIES
Liveperson AI Chatbot case study
Telecommunications
Telecommunications
CASE STUDY Virgin Media

Virgin Media improved digital customer engagement using Conversational AI, enhancing customer interactions and optimizing conversations.

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Liveperson AI Chatbot case study
Retail
Retail
CASE STUDY Sweetwater

Customer engagement improved with AI, enhancing data security and optimizing conversations.

Read More
Liveperson AI Chatbot case study
Financial Services
Financial Services
CASE STUDY Bankwest

Bankwest improves digital customer service satisfaction to 93% using in-app messaging.

Read More

Video

LivePerson's Voice AI

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Frequently Asked Questions(FAQ)

for Liveperson AI Chatbot

What is Liveperson AI Chatbot?

Liveperson is a conversational platform for sales, marketing, customer care teams to enhance customer engagement and increase revenue.

Liveperson helps teams to sell products, answer customer queries using website, app, email, whatsapp, sms, line, google adlingo, rcs. It helps in retrieving product information, product specification and availability, highlighting promotional offers and provide shipping and installation information.

Liveperson uses Artificial intelligence for a seamless conversational experience on the most popular messaging bot channels. It comes with ability to buy products and get answers to questions in messaging channels using AI.

What is Liveperson AI Chatbot used for?

Liveperson AI Chatbot is a Chatbot Software mainly used by its customers to Enhance Customer Relationships and Enter New Markets Internationally Or Locally by Engagement Management, Social Media Management and Customer Feedback Management .

What are the top features of Liveperson AI Chatbot?

bot, Personalization and Dashboard are some of the top features of Liveperson AI Chatbot.

Who uses Liveperson AI Chatbot?

Liveperson AI Chatbot is used by Information Technology And Services, Transportation/Trucking/Railroad and Automotive among other industries.

What are Liveperson AI Chatbot alternatives?

Sendbird, Chatbot, SmartAction and Zoom Virtual Agent are popular alternatives for Liveperson AI Chatbot.

Where is Liveperson AI Chatbot located?

Liveperson AI Chatbot is headquartered at 475 10th Ave 5th Floor New York, NY 10018.
lightning

Peers used Liveperson AI Chatbot for engagement management and social media management

Liveperson AI Chatbot Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.83/5

Read Reviews (66)
Analytics

4.79/5

Read Reviews (42)
Custom Reports

4.31/5

Read Reviews (57)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.83/5

Read Reviews (66)
Analytics

4.79/5

Read Reviews (42)
Custom Reports

4.31/5

Read Reviews (57)

Software Failure Risk Guidance

?

for Liveperson AI Chatbot

Overall Risk Meter

Low Medium High

Top Failure Risks for Liveperson AI Chatbot

Liveperson News

Tech Mahindra and LivePerson to Power AI-Driven Customer Experience in Financial ...

LivePerson (NASDAQ: LPSN) is the enterprise leader in digital customer conversations. The world's leading brands — including HSBC, Chipotle, and ...

12/08/2024 - source

LivePerson and Sycurio partner to bring frictionless , secure payments to digital customer conversations

LivePerson and Sycurio partner to offer secure, easy payments for digital customer interactions on liveperson.com.

06/08/2024 - source

LivePerson named a Strong Performer in Digital Customer Interaction Solutions by leading independent research firm

LivePerson named a Strong Performer in Digital Customer Interaction Solutions by leading research firm.

26/06/2024 - source

Liveperson Profile

Company Name

Liveperson

Company Website

https://www.liveperson.com/

Year Founded

1995

HQ Location

475 10th Ave 5th Floor New York, NY 10018

Employees

501-1000

Social

Financials

IPO