Yext Platform Overview

Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.

Other use cases:

  • Rating And Review Management
  • Social Media Management
  • Digital Marketing
  • Reputation Management
  • Knowledge Management
  • Content Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Shorten Ramp Up Time
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Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Yext Platform works with different mediums / channels such as Website. and Social Media.

Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.

Reviews

"In an industry as time-sensitive as automotive, being prominent in front of a consumer, on their handheld device, is extremely important to us at AutoNation. Which is why we use Yext." - Famous Rhodes

Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.

Popular Business Setting

for Yext Platform

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Yext Platform Use Cases

What Are the key features of Yext Platform for Engagement Management?

What Are the key features of Yext Platform for Communication Management?

How does Yext Platform address your Rating And Review Management Challenges?

What benefits does Yext Platform offer for Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Famous Rhodes

Vice President of Digital Marketing and Customer Experience

AutoNation

In an industry as time-sensitive as automotive, being prominent in front of a consumer, on their handheld device, is extremely important to us at AutoNation. Which is why we use Yext. Testimonial By Famous Rhodes
Yext Platform testimonial

Jake Fehling

Vice president of Marketing

Movement Mortgage

Some of our loan officers had really sophisticated business listing presences online, but most did not.[...]. We knew that if we standardized that across the board with all of our loan officers, that would amplify Movement's voice and reach overall. Testimonial By Jake Fehling
Yext Platform testimonial

Joe Sloan

Digital Marketing Manager

Challenger School

No matter where a parent is coming from — whether they have done a Google search or found us through the Yellow Pages — we know we have the same messaging and that we’re directing them towards the correct page on our website. That’s all thanks to Yext. Testimonial By Joe Sloan
CUSTOMERS TESTIMONIALS
Yext Platform testimonial

Famous Rhodes

Vice President of Digital Marketing and Customer Experience

AutoNation

In an industry as time-sensitive as automotive, being prominent in front of a consumer, on their handheld device, is extremely important to us at AutoNation. Which is why we use Yext. Testimonial By Famous Rhodes
Yext Platform testimonial

Jake Fehling

Vice president of Marketing

Movement Mortgage

Some of our loan officers had really sophisticated business listing presences online, but most did not.[...]. We knew that if we standardized that across the board with all of our loan officers, that would amplify Movement's voice and reach overall. Testimonial By Jake Fehling
Yext Platform testimonial

Joe Sloan

Digital Marketing Manager

Challenger School

No matter where a parent is coming from — whether they have done a Google search or found us through the Yellow Pages — we know we have the same messaging and that we’re directing them towards the correct page on our website. That’s all thanks to Yext. Testimonial By Joe Sloan

Case Studies

Hospitality

CASE STUDY Marston’s

Marston’s improved local search visibility and customer engagement using Yext's platform, enhancing online presence and reputation management across multiple locations.

Hospitality

CASE STUDY Accor Live Limitless

The Yext Platform helped Accor Live Limitless enhance digital presence, improve local search rankings, and manage reputation across platforms, boosting engagement and discoverability.

Consumer Electronics

CASE STUDY Samsung

Samsung improved its digital presence using Yext, enhancing location information and search tools, ultimately boosting local ratings and engagement through SEO-optimized pages.

Hospitality

CASE STUDY Marston’s

Marston’s improved local search visibility and customer engagement using Yext's platform, enhancing online presence and reputation management across multiple locations.

Consumer Electronics

CASE STUDY Samsung

Samsung improved its digital presence using Yext, enhancing location information and search tools, ultimately boosting local ratings and engagement through SEO-optimized pages.

Telecommunications

CASE STUDY Deutsche Telekom

Deutsche Telekom improved its online presence using the Yext platform, enhancing location information, search capabilities, and reputation management, leading to increased local discoverability and c...ustomer engagement.

Video

Link Facebook Account with Yext

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yext Platform

What is Yext Platform?

Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.

Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.

Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.

What is Yext Platform used for?

Yext Platform is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Advertisement and Communication Management .

What are the top features of Yext Platform?

Personalization, SEO and Alerts: popups & Notifications are some of the top features of Yext Platform.

Who uses Yext Platform?

Yext Platform is used by Marketing And Advertising, Information Technology And Services and Hospital & Health Care among other industries.

What are Yext Platform alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Yext Platform.

Where is Yext Platform located?

Yext Platform is headquartered at One Madison Avenue, 5th Floor, New York, NY 10010.
lightning

Peers used Yext Platform for engagement management and advertisement

Yext Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5 ★

Read Reviews (43)
Analytics

4.19/5 ★

Read Reviews (222)
Custom Reports

3.91/5 ★

Read Reviews (473)

Software Failure Risk Guidance

?

for Yext Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Yext Platform

Yext, Inc. News

Financial

Yext (YEXT) Expected to Announce Earnings on Monday - MarketBeat

Yext is scheduled to announce its quarterly earnings results on Tuesday, providing an update on its financial performance for the recent period.

Executive

Yext Appoints Allan Tang as New Accounting Officer - TipRanks.com

Yext has appointed Allan Tang as its new Accounting Officer, strengthening the companys financial leadership team. This executive move is aimed at supporting Yexts ongoing financial operations and strategic growth initiatives.

Product

Yext Integrates Tech for Connected Platform - Daily Research News Online - MrWeb

Yext has launched Yext Scout, an AI search and competitive intelligence agent, following its acquisition of Places Scout. This integration helps monitor client and competitor visibility across traditional and AI search platforms, providing insights and recommendations for improving digital presence.

Financial

Yext Inc (YEXT) Q4 2025 Earnings Call Highlights: Strong EBITDA - GuruFocus

Yext Inc reported strong EBITDA in their Q4 2025 earnings call.

Yext, Inc. Profile

Company Name

Yext, Inc.

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Financials

SERIES F