Yext Platform Overview
This is a summary of the comprehensive capabilities and benefits of Yext Platform based on over 4439 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
Yext Platform, Google My Business, uberall, BrightLocal, Synup, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if Yext Platform is right for your needs? Our Cuspera AI engine can evaluate how Yext Platform fits your specific business needs, industry, and context. Get your personalized assessment report today.
Yext Platform supports business activities such as:
- Engagement Management
- Advertisement
- Communication Management
- Rating And Review Management
- Social Media Management
Yext Platform can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Improve Efficiency, Enter New Markets Internationally Or Locally, Build Brand Awareness, etc. It can help manage these activities if you use Website and Social Media for these needs. As a solution, Yext Platform's capabilities include Personalization, SEO, Alerts: Popups & Notifications, etc.
Yext Platform was founded in 2006. Marketing and Advertising Vertical is its biggest customer base.
Reviews
"Customer service is our way of life at Enterprise Holdings. We chose Yext to improve our online discoverability while delivering the best possible customer experience. " - James Wilson
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Yext Platform.
Use Cases
Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using Yext Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
---|---|---|
Engagement Management |
4.88/5 ★ |
"...Leverages the Yext Knowledge Engine to Engage Customers at a Local Level Read Now Tailored Brands...." Case Study G-Star RAW |
engaging and following up |
4.88/5 ★ |
"...We monitor clicks, and we definitely see our customers engage heavily off our website, directly on listings like Google, as they gather information and learn about us...." Case Study Massage Envy |
engaging with scheduling & cadence |
3.97/5 ★ |
"...Tableau is an integral part of BAYADA's reporting cadence...." Case Study BAYADA |
Advertisement with Website |
3.20/5 ★ |
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Yext |
Communication Management with Social Media |
4.31/5 ★ |
"...We used their PowerListings service for two locations and have been generally pleased with how quickly the listings were published and their effect on increasing our exposure...." Peer review by William L, Chief, Marketing and Advertising |
sending & publishing communications |
4.28/5 ★ |
"...So for example, in one of our stores, there was a flood and we had to mark it closed on all of the major publishers...." Peer review by Glenn Zabal, Senior SEO Manager, Tailored Brands |
tracking & monitoring communications |
4.32/5 ★ |
"...Yext For tracking social media monitoring and reviews, Paul suggests Yext...." Artificial Intelligence and Marketing: What Marketers Need to Know |
PEER EXPERIENCES | |
---|---|
Engagement Management |
4.88/5 ★ |
"...Leverages the Yext Knowledge Engine to Engage Customers at a Local Level Read Now Tailored Brands...." Case Study G-Star RAW |
|
engaging and following up |
4.88/5 ★ |
engaging with scheduling & cadence |
4.88/5 ★ |
Advertisement with Website |
3.20/5 ★ |
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Yext |
|
Communication Management with Social Media |
4.31/5 ★ |
"...We used their PowerListings service for two locations and have been generally pleased with how quickly the listings were published and their effect on increasing our exposure...." Peer review by William L, Chief, Marketing and Advertising |
|
sending & publishing communications |
4.31/5 ★ |
tracking & monitoring communications |
4.31/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4439 insights from peers and experts to help you assess how these Yext Platform use cases fit your Local Marketing needs.
Customer Testimonials
CUSTOMERS | TESTIMONIALS |
---|---|
Customer service is our way of life at Enterprise Holdings. We chose Yext to improve our online discoverability while delivering the best possible customer experience. Testimonial By James Wilson |
|
Using Yext has definitely helped us get closer to our customers, whether that’s been online or in the stores. And the platform has made it easy to communicate very rapidly with our customers during all this uncertainty. Testimonial By Amanda Buechel |
|
No matter where a parent is coming from — whether they have done a Google search or found us through the Yellow Pages — we know we have the same messaging and that we’re directing them towards the correct page on our website. That’s all thanks to Yext. Testimonial By Joe Sloan |
CUSTOMERS | TESTIMONIALS |
---|---|
James Wilson Global Performance Marketing Manager Enterprise Holdings |
Customer service is our way of life at Enterprise Holdings. We chose Yext to improve our online discoverability while delivering the best possible customer experience. Testimonial By James Wilson |
Amanda Buechel Social Media Manager Graeter's Ice Cream |
Using Yext has definitely helped us get closer to our customers, whether that’s been online or in the stores. And the platform has made it easy to communicate very rapidly with our customers during all this uncertainty. Testimonial By Amanda Buechel |
Joe Sloan Digital Marketing Manager Challenger School |
No matter where a parent is coming from — whether they have done a Google search or found us through the Yellow Pages — we know we have the same messaging and that we’re directing them towards the correct page on our website. That’s all thanks to Yext. Testimonial By Joe Sloan |
Case Studies
COMPANY | CASE STUDIES |
---|---|
Case Study Fazoli'sRead More |
|
Case Study Dime Community BankRead More |
|
Case Study SixtRead More |
Frequently Asked Questions(FAQ)
for Yext Platform
What is Yext Platform?
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform Alternatives
Peer and Expert Opinion on Features
for Yext Platform
- Low
- Medium
- High
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (349) |
SEO | Read Reviews (131) |
Alerts: popups & Notifications | Read Reviews (78) |
Landing page | Read Reviews (55) |
Dashboard | Read Reviews (55) |
FEATURES | RATINGS AND REVIEWS |
---|---|
Personalization | Read Reviews (349) |
SEO | Read Reviews (131) |
Alerts: popups & Notifications | Read Reviews (78) |
Landing page | Read Reviews (55) |
Dashboard | Read Reviews (55) |
IT and Other Capabilities
for Yext Platform
- Low
- Medium
- High
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (100) |
Data Import | Read Reviews (262) |
CAPABILITIES (DATA) | RATINGS AND REVIEWS |
---|---|
Data Export | Read Reviews (100) |
Data Import | Read Reviews (262) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (45) |
Email Support | Read Reviews (28) |
Phone Support | Read Reviews (49) |
24/7 Support | Read Reviews (382) |
CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
---|---|
Chat Support | Read Reviews (45) |
Email Support | Read Reviews (28) |
Phone Support | Read Reviews (49) |
24/7 Support | Read Reviews (382) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (43) |
Analytics | Read Reviews (222) |
Custom Reports | Read Reviews (473) |
CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
---|---|
AI Powered | Read Reviews (43) |
Analytics | Read Reviews (222) |
Custom Reports | Read Reviews (473) |
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Vendor Profile Details
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F