Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Our restaurant managers are pleased to be able to focus on delivering Sweden's tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It's a noticeable difference for us and gives us confidence in our work with Yext. No...t to mention, the results have been phenomenal." - Kristoffer Stenqvist
Peer review evidence (same sources as the product rating summary)
"...Yext pulls in all online reviews posted about each hotel location in real time, and then feeds the reviews into one comprehensive dashboard where Premier Inn's marketing team and local hotel managers can easily monitor their customers' social engagement and they can respond directly from the platform...." Case Study Premier Inn
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Church's Chicken
"...Yext is an AI-powered tool that is effective at tracking social media monitoring and reviews...." AI and Marketing: What You Need to Know
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Yext Platform Customer wins, Customer success stories, Case studies
Why is Yext Platform the best choice for Engagement Management?
How does Yext Platform address your Advertisement Challenges?
What solutions does Yext Platform provide for Communication Management?
What solutions does Yext Platform provide for Rating And Review Management?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Our restaurant managers are pleased to be able to focus on delivering Sweden's tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It's a noticeable difference for us and gives us confidence in our work with Yext. Not to mention, the results have been phenomenal. Testimonial By Kristoffer Stenqvist |
|
Yext Answers helped us provide direct answers that are specific to our patients and the communities we serve — about where they can get tested, whether or not we're going to be open or providing certain services, and the dissemination of our telehealth services. Testimonial By Vitor Coral |
|
Yext has helped us accelerate our business and make plans for managing our reputation in a way that feels very strategic, thoughtful, and objective. Testimonial By Shalini Desai |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Kristoffer Stenqvist Head of Media & Digital Marketing Max Premium Burgers |
Our restaurant managers are pleased to be able to focus on delivering Sweden's tastiest burgers instead of worrying about incorrect opening hours or phone numbers. It's a noticeable difference for us and gives us confidence in our work with Yext. Not to mention, the results have been phenomenal. Testimonial By Kristoffer Stenqvist |
|
Vitor Coral Director of Marketing and Employee Engagement Borrego Health |
Yext Answers helped us provide direct answers that are specific to our patients and the communities we serve — about where they can get tested, whether or not we're going to be open or providing certain services, and the dissemination of our telehealth services. Testimonial By Vitor Coral |
|
Shalini Desai Digital Customer Experience Director Republic Services |
Yext has helped us accelerate our business and make plans for managing our reputation in a way that feels very strategic, thoughtful, and objective. Testimonial By Shalini Desai |
Link Facebook Account with Yext
Frequently Asked Questions(FAQ)
for Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext acquires Places Scout, Strengthens Competitive Intelligence and Benchmarking Capabilities
Yext has acquired Places Scout to enhance its competitive intelligence and benchmarking capabilities. This acquisition aims to bolster Yext's offerings in providing advanced analytics and insights to its clients.
Press Release: Yext to Announce First Quarter Fiscal Year 2027 Financial Results on June 2, 2026
Yext will announce its first quarter fiscal year 2027 financial results on June 2, 2026.
Yext to Announce First Quarter Fiscal Year 2027 Financial Results on June 2, 2026
Yext will release its first quarter fiscal year 2027 financial results on June 2, 2026, after market close.
Yext Q1 FY 2027 results due June 2, 2026
Yext will release its Q1 FY 2027 financial results on June 2, 2026, post-market close.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
How does Yext Platform address your Social Media Management Challenges?