Yext Platform Overview

Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.

Use Cases

Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.

Other use cases:

  • Rating And Review Management
  • Social Media Management
  • Digital Marketing
  • Reputation Management
  • Knowledge Management
  • Content Management
  • Helpdesk Management
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.

Other priorities:

  • Improve Efficiency
  • Enter New Markets Internationally Or Locally
  • Build Brand Awareness
  • Improve Brand Engagement
  • Increase Sales & Revenue
  • Enhance Customer Relationships
  • Scale Best Practices
  • Establish Thought Leadership
  • Improve ROI
  • Launch New Products
  • Improve Consistency
  • Grow Market Share
  • Improve Stakeholder Relations
  • Improve Internal Communications
  • Shorten Ramp Up Time
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Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data

Yext Platform works with different mediums / channels such as Website, and Social Media,

Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc.

Reviews

"We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages, and everything else in the Yext Platform, it has dramatically increased our online ordering and had a positive impact on o...ur business." - David McCafferty

Yext Platform, Google My Business, uberall, BrightLocal, Synup, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Yext Platform

Top Industries

  • Marketing and Advertising
  • Information Technology and Services
  • Hospital & Health Care

Popular in

  • Small Business
  • Large Enterprise
  • Enterprise

Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.

Comprehensive Insights on Yext Platform Use Cases

What Are the key features of Yext Platform for Engagement Management?

Yext Platform Engagement Management capabilities enable businesses to capture consumer intent, drive engagement, and enhance brand experience. The platform provides a single source of truth for data, allowing businesses to track engagement and optimize customer interactions across various channels. Yext's capabilities are limited in that customer support response times can vary.
"...Yext Pages engage visitors and encourage customers to take action. ..." Show Consumers Accurate Facts About Your Business - Yext

What makes Yext Platform ideal for Advertisement?

The platform enables businesses to manage their online presence and ensure accurate information across various channels. It facilitates the creation of advertising brochures and enables targeted advertising based on user interests. However, the platform does not allow direct ad running.
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Caribou Coffee

How can Yext Platform enhance your Communication Management process?

How can Yext Platform optimize your Rating And Review Management Workflow?

How efficiently Does Yext Platform manage your Social Media Management?

58+ more Business Use Cases

11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Customer Testimonials

CUSTOMERS TESTIMONIALS
Yext Platform testimonial

David McCafferty

CMO

Romeo's Pizza

We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages, and everything else in the Yext Platform, it has dramatically increased our online ordering and had a positive impact on our business. Testimonial By David McCafferty
Yext Platform testimonial

Björn Weidenmülle

Managing Director of Private Customer Sales

Deutsche Telekom

With Listings, we create the possibility for our customers to complete and correct information about their respective Telekom Shop. Testimonial By Björn Weidenmülle
Yext Platform testimonial

Matt Labuda

Director Digital Marketing, Driven Brands

Meineke

We always tell franchisees that if they want to be notified when a review is left — both positive and negative — for one of their location pages, we have the ability to set that up through Yext. Testimonial By Matt Labuda
CUSTOMERS TESTIMONIALS
Yext Platform testimonial

David McCafferty

CMO

Romeo's Pizza

We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages, and everything else in the Yext Platform, it has dramatically increased our online ordering and had a positive impact on our business. Testimonial By David McCafferty
Yext Platform testimonial

Björn Weidenmülle

Managing Director of Private Customer Sales

Deutsche Telekom

With Listings, we create the possibility for our customers to complete and correct information about their respective Telekom Shop. Testimonial By Björn Weidenmülle
Yext Platform testimonial

Matt Labuda

Director Digital Marketing, Driven Brands

Meineke

We always tell franchisees that if they want to be notified when a review is left — both positive and negative — for one of their location pages, we have the ability to set that up through Yext. Testimonial By Matt Labuda

Case Studies

COMPANY CASE STUDIES
Yext Platform case study
Case Study OhioHealth

OhioHealth Perfects Practitioner Listings and Manages Events with Yext

Read More
Yext Platform case study
Case Study Challenger School

Challenger School Delivers Better Information to Parents, Boosts Search Ranking With Yext

Read More
Yext Platform case study
Case Study Kiehl’s

Kiehl’s Partners With Yext to Improve Search Discoverability and Drive Store Traffic

Read More

Video

Link Facebook Account with Yext

Video Thumbnail

Frequently Asked Questions(FAQ)

for Yext Platform

What is Yext Platform?

Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.

Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.

Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.

What is Yext Platform used for?

Yext Platform is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Engagement Management, Advertisement and Communication Management .

What are the top features of Yext Platform?

Personalization, SEO and Alerts: popups & Notifications are some of the top features of Yext Platform.

Who uses Yext Platform?

Yext Platform is used by Marketing And Advertising, Information Technology And Services and Hospital & Health Care among other industries.

What are Yext Platform alternatives?

Google My Business, Uberall, BrightLocal and Synup are popular alternatives for Yext Platform.

Where is Yext Platform located?

Yext Platform is headquartered at One Madison Avenue, 5th Floor, New York, NY 10010.
lightning

Peers used Yext Platform for engagement management and advertisement

Yext Platform Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (43)
Analytics

4.19/5

Read Reviews (222)
Custom Reports

3.91/5

Read Reviews (473)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.69/5

Read Reviews (43)
Analytics

4.19/5

Read Reviews (222)
Custom Reports

3.91/5

Read Reviews (473)

Software Failure Risk Guidance

?

for Yext Platform

Overall Risk Meter

Low Medium High

Top Failure Risks for Yext Platform

Yext Profile

Company Name

Yext

Company Website

https://www.yext.com/

Year Founded

2006

HQ Location

One Madison Avenue, 5th Floor, New York, NY 10010

Employees

1001-5000

Social

Financials

SERIES F