Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Yext Answers helped us get a step ahead of everything that was happening during the COVID-19 crisis. Our community was in a super vulnerable position and everyone needed answers to their questions. And we were able to get them those answers." - Joe Taitano
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Yext Platform Customer wins, Customer success stories, Case studies
How can Yext Platform optimize your Engagement Management Workflow?
What benefits does Yext Platform offer for Advertisement?
How efficiently Does Yext Platform manage your Communication Management?
How does Yext Platform address your Rating And Review Management Challenges?
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yext Answers helped us get a step ahead of everything that was happening during the COVID-19 crisis. Our community was in a super vulnerable position and everyone needed answers to their questions. And we were able to get them those answers. Testimonial By Joe Taitano |
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Thanks to Yext, Pep Boys can now see all user-generated content tagged at any of our locations in a single, searchable feed and reply to them directly — without ever leaving the Yext dashboard. Testimonial By Emily Smith |
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We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages, and everything else in the Yext Platform, it has dramatically increased our online ordering and had a positive impact on our business. Testimonial By David McCafferty |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Joe Taitano Vice President of Digital DIME |
Yext Answers helped us get a step ahead of everything that was happening during the COVID-19 crisis. Our community was in a super vulnerable position and everyone needed answers to their questions. And we were able to get them those answers. Testimonial By Joe Taitano |
|
Emily Smith Online Marketing Manager Pep Boys |
Thanks to Yext, Pep Boys can now see all user-generated content tagged at any of our locations in a single, searchable feed and reply to them directly — without ever leaving the Yext dashboard. Testimonial By Emily Smith |
|
David McCafferty CMO Romeo's Pizza |
We discovered that there was a 43% action-to-order correlation. So, we believe that by managing Google My Business, our pages, and everything else in the Yext Platform, it has dramatically increased our online ordering and had a positive impact on our business. Testimonial By David McCafferty |
Point S UK - Automotive
Read more →InstaVolt - Automotive
Read more →California Closets - Retail
Read more →Ochsner Health - Hospital & Health Care
Read more →IHG Hotels & Resorts - Hospitality
Read more →FedEx - Transportation/trucking/railroad
Read more →Link Facebook Account with Yext
Frequently Asked Questions(FAQ)
for Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext Deprecates Legacy Tool, Rolls Out Modular Features in Mobile-First Platform Revamp
Yext has deprecated its Knowledge Assistant tool and introduced new modular features in its digital experience platform. The update includes a user-editable schema for technical SEO, a starting location for map-based locator pages, and a customizable banner section, aligning with Yexts shift towards a mobile-first, modular web architecture.
Yext (YEXT): Evaluating Valuation After Strategic Leadership Hire and Global Expansion Push
Yext has appointed Wendi Sturgis as Senior Vice President International to drive growth in the EMEA region. This strategic leadership hire aligns with Yext's global expansion efforts. The company is experiencing a significant increase in share price and total shareholder return, driven by digital innovation and new product launches like Yext Scout. Despite its high price-to-earnings ratio, Yext is considered undervalued with a fair value estimate of $9.44.
Yext appoints Wendi Sturgis as SVP International
Yext appoints Wendi Sturgis as SVP International
Strategy Collective and Yext Unveil Pulse to Boost Local Marketing and Scalable Growth for ... - KTLA
Strategy Collective and Yext Unveil Pulse to Boost Local Marketing and Scalable Growth for ... - KTLA
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
Why is Yext Platform the best choice for Social Media Management?