Yext Platform Overview
Yext transforms how multi-location brands manage their digital presence. As a leader in the digital presence platform space, Yext empowers businesses to control their brand and local presence across various digital channels. The platform's AI-powered tools enhance efficiency, enabling real-time, data-driven decisions. With Yext, brands can ensure they appear wherever customers are searching, making it a crucial tool for businesses aiming to stand out in competitive markets. The platform's ability to scale workflows from a single interface offers unmatched performance, making it an essential asset for managing both global brands and local outlets effectively.
Use Cases
Customers recommend Engagement Management, Advertisement, Communication Management, as the business use cases that they have been most satisfied with while using Yext Platform.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Yext Platform.
Yext Platform Use-Cases and Business Priorities: Customer Satisfaction Data
Yext Platform works with different mediums / channels such as Website. and Social Media.
Yext Platform's features include Personalization, SEO, Alerts: Popups & Notifications, etc. and Yext Platform support capabilities include AI Powered, Chat Support, Email Support, etc. also Yext Platform analytics capabilities include Analytics, and Custom Reports.
Reviews
"Although we came to Yext originally for its Listings solution, we were pleased to learn how the Search Experience Cloud could help us improve our review monitoring process to create an even better customer experience." - Naz Mehrzad
Yext Platform, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Yext-platform powers multi-location brands' digital presence. Content is created and delivered to any channel, enhancing customer engagement.
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Yext Platform is popular in Marketing And Advertising, Information Technology And Services, and Hospital & Health Care and is widely used by Small Business, Large Enterprise, and Enterprise.
Comprehensive Insights on Yext Platform Use Cases
How does Yext Platform facilitate Engagement Management?
Why is Yext Platform the best choice for Advertisement?
How can Yext Platform enhance your Communication Management process?
What solutions does Yext Platform provide for Rating And Review Management?
58+ more Business Use Cases
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Although we came to Yext originally for its Listings solution, we were pleased to learn how the Search Experience Cloud could help us improve our review monitoring process to create an even better customer experience. Testimonial By Naz Mehrzad |
|
Yext plays an important role in our continued focus on exceptional customer experience. The platform has saved us a huge amount of time and resources and allowed us to provide consistent information to our customers which builds trust. Testimonial By Chiara Klamp |
|
Customer service is our way of life at Enterprise Holdings. We chose Yext to improve our online discoverability while delivering the best possible customer experience. Testimonial By James Wilson |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Naz Mehrzad Head of Acquisition Premier Inn |
Although we came to Yext originally for its Listings solution, we were pleased to learn how the Search Experience Cloud could help us improve our review monitoring process to create an even better customer experience. Testimonial By Naz Mehrzad |
|
Chiara Klamp Head of Global Omnichannel G-STAR RAW |
Yext plays an important role in our continued focus on exceptional customer experience. The platform has saved us a huge amount of time and resources and allowed us to provide consistent information to our customers which builds trust. Testimonial By Chiara Klamp |
|
James Wilson Global Performance Marketing Manager Enterprise Holdings |
Customer service is our way of life at Enterprise Holdings. We chose Yext to improve our online discoverability while delivering the best possible customer experience. Testimonial By James Wilson |
Case Studies
CASE STUDY Protestant Church in the Rhineland
CASE STUDY Italiana Petroli Gruppo
CASE STUDY Lulu Press
CASE STUDY La Poste
CASE STUDY The Gym Group
CASE STUDY Speedy
Video
Link Facebook Account with Yext
Frequently Asked Questions(FAQ)
for Yext Platform
What is Yext Platform?
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
What is Yext Platform used for?
What are the top features of Yext Platform?
Who uses Yext Platform?
What are Yext Platform alternatives?
Where is Yext Platform located?
Peers used Yext Platform for engagement management and advertisement
Yext Platform Competitors
Yext Platform Features
- Low
- Medium
- High
| FEATURE | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Yext Platform Integrations
Yext Platform integrates with a wide range of software applications through its robust data import and export capabilities.
Few API Integrations for Yext Platform
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Yext, Inc. News
Yext Launches Research Program to Power the Future of SEO and Marketing Strategy - Business Wire
Yext has launched Yext Research, a new program aimed at providing marketers and SEO professionals with data-driven insights, benchmarks, and trends in brand visibility. The initiative will help organizations understand evolving SEO and marketing strategies, supporting better decision-making in digital marketing.
Yext Launches Research Program to Power the Future of SEO and Marketing Strategy
Yext has launched a new research program focused on advancing SEO and marketing strategy. The initiative aims to generate actionable insights for brands seeking to improve digital discoverability and optimize their online presence. By leveraging proprietary data and AI-driven analysis, Yext intends to help businesses adapt to evolving search engine algorithms and consumer behaviors.
Yext (YEXT) Expected to Announce Earnings on Monday - MarketBeat
Yext is scheduled to announce its quarterly earnings results on Tuesday, providing an update on its financial performance for the recent period.
Yext Appoints Allan Tang as New Accounting Officer - TipRanks.com
Yext has appointed Allan Tang as its new Accounting Officer, strengthening the companys financial leadership team. This executive move is aimed at supporting Yexts ongoing financial operations and strategic growth initiatives.
Yext, Inc. Profile
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
1001-5000
Social
Financials
SERIES F
Why is Yext Platform the best choice for Social Media Management?