Yext Platform Overview
Yext is a marketing platform that provides brand updates to the customers whenever customers require. These are brand verified answers. It retains and maintains relationship with the customers and improve digital and social presence.
Yext's Search Experience Cloud provides their realities on the web by giving brand verified replies on their own website across search engines, maps, apps, voice assistants and chatbots. Yext helps brands take back control of the customer journey.
Yext provides updated information to the customers whenever required. It cleans up the facts about the business across all internal data sources, keeping it consistent within the organization to maintain internal consistency. Its knowledge network ensures answers about the business appear on the local maps, apps, and search engines. Internal systems, website, and mobile app, along with the knowledge network, all belong to a single central source. So, search engines will trust the website and consumers will find it more easily.
Cuspera Reviews
11 buyers and buying teams have used Cuspera to assess how well Yext Platform solved their Local Marketing needs. Cuspera uses 4439 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
Business Priorities
Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Yext Platform.
Use Cases
Peers recommend Engagement Management , Advertisement , Communication Management , as the business use cases that they have been most satisfied while using Yext Platform.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Engagement Management |
4.88/5 ★ |
"...This is going to become more powerful and useful and it's great for our stores to be engaged with a search experience cloud like Yext..." Case Study Whitbread |
| engaging and following up |
4.88/5 ★ |
|
| engaging with scheduling & cadence |
3.97/5 ★ |
|
| Advertisement with Website |
3.20/5 ★ |
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Enterprise Holdings |
| Communication Management with Social Media |
4.31/5 ★ |
"...It also monitors for any reviews and sends an email notification when our clients get one...." Peer review by Adam D., CEO, Marketing and Advertising |
| sending & publishing communications |
4.28/5 ★ |
|
| tracking & monitoring communications |
4.32/5 ★ |
| PEER EXPERIENCES | |
|---|---|
| Engagement Management |
4.88/5 ★ |
"...This is going to become more powerful and useful and it's great for our stores to be engaged with a search experience cloud like Yext..." Case Study Whitbread |
|
| engaging and following up |
4.88/5 ★ |
| engaging with scheduling & cadence |
4.88/5 ★ |
| Advertisement with Website |
3.20/5 ★ |
"...They may be used by those companies to build a profile of your interests and show you relevant adverts on other sites...." Case Study Enterprise Holdings |
|
| Communication Management with Social Media |
4.31/5 ★ |
"...It also monitors for any reviews and sends an email notification when our clients get one...." Peer review by Adam D., CEO, Marketing and Advertising |
|
| sending & publishing communications |
4.31/5 ★ |
| tracking & monitoring communications |
4.31/5 ★ |
58+ more Business Use Cases
Our AI advisor, Wyz, harnessed 4439 insights from peers and experts to help you assess how these Yext Platform use cases fit your Local Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Yext gave us insights to watch as people asked nuanced questions in search. Then we used Yext Answers to write up FAQs, set up cards, and position those within the search results on our website to get succinct information to people directly, and then link them through to more in-depth pages. Testimonial By Steve Creel |
|
Searching content on the site was made easier with Yext Answers, and we saw our searches increase. In just our first week, the number of people using the search bar was astounding. Testimonial By LaGenia Watkins |
|
The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search Experience Cloud was out top choice. Testimonial By Bert Middendorp |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Steve Creel SVP, Director of Online and Mobile Websites BBVA USA |
Yext gave us insights to watch as people asked nuanced questions in search. Then we used Yext Answers to write up FAQs, set up cards, and position those within the search results on our website to get succinct information to people directly, and then link them through to more in-depth pages. Testimonial By Steve Creel |
|
LaGenia Watkins Marketing Assistant LasikPlus |
Searching content on the site was made easier with Yext Answers, and we saw our searches increase. In just our first week, the number of people using the search bar was astounding. Testimonial By LaGenia Watkins |
|
Bert Middendorp Manager of eCommerce hunkemoller |
The ability to update business information, respond to reviews, and get a holistic view of analytics from a central dashboard were key differentiators that set Yext apart. We needed an advanced platform to support us, and that's why the Yext Search Experience Cloud was out top choice. Testimonial By Bert Middendorp |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study RootsRead More |
|
Case Study Villa Restaurant GroupRead More |
|
Case Study Cox CommunicationsRead More |
Popular Business Setting
for Yext Platform
Top Industries
- Marketing and Advertising
- Information Technology and Services
- Hospital & Health Care
Popular in
- Small Business
- Large Enterprise
- Enterprise
Peers used Yext Platform to Acquire customers and Improve digital and social presence
Yext Platform Alternatives
Peer and Expert Opinion on Features
for Yext Platform
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (349) |
| SEO | Read Reviews (131) |
| Alerts: popups & Notifications | Read Reviews (78) |
| Landing page | Read Reviews (55) |
| Dashboard | Read Reviews (55) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| Personalization | Read Reviews (349) |
| SEO | Read Reviews (131) |
| Alerts: popups & Notifications | Read Reviews (78) |
| Landing page | Read Reviews (55) |
| Dashboard | Read Reviews (55) |
IT and Other Capabilities
for Yext Platform
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (100) |
| Data Import | Read Reviews (262) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (100) |
| Data Import | Read Reviews (262) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (45) |
| Email Support | Read Reviews (28) |
| Phone Support | Read Reviews (49) |
| 24/7 Support | Read Reviews (382) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (45) |
| Email Support | Read Reviews (28) |
| Phone Support | Read Reviews (49) |
| 24/7 Support | Read Reviews (382) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (43) |
| Analytics | Read Reviews (222) |
| Custom Reports | Read Reviews (473) |
Software Failure Risk Guidance
?for Yext Platform
Overall Risk Meter
Top Failure Risks for Yext Platform
Vendor Profile Details
HQ Location
One Madison Avenue, 5th Floor, New York, NY 10010
Employees
501-1000
Social
Financials
IPO
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