StoreRocket Overview

This is a summary of the comprehensive capabilities and benefits of StoreRocket based on over 143 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

StoreRocket, belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if StoreRocket is right for your needs? Our Cuspera AI engine can evaluate how StoreRocket fits your specific business needs, industry, and context. Get your personalized assessment report today.

StoreRocket supports business activities such as:

  • Helpdesk Management
  • Engagement Management
  • Funnel Analysis
  • Sending & Publishing Communications
  • Training & Onboarding

StoreRocket can help you with many business goals, such as Enhance Customer Relationships. It can help manage these activities if you use Website Mobile Offline etc. for these needs. As a solution, StoreRocket's capabilities include Widgets.

StoreRocket Retail Vertical is its biggest customer base.

Reviews

"...The support is also helpful and friendly and they are willing to go the extra mile to help...." Peer review by David M., Freelance Front End Production and Consulting, Consumer Electronics

Cuspera Reviews

20 buyers and buying teams have used Cuspera to assess how well StoreRocket solved their Local Marketing needs. Cuspera uses 143 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Business Priorities

Enhance Customer Relationships is the most popular business priority peers achieved using StoreRocket.

Use Cases

Peers recommend Helpdesk Management , Engagement Management , Funnel Analysis , as the business use cases that they have been most satisfied while using StoreRocket.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Helpdesk Management with Website and Mobile

4.89/5 ★

Read Reviews (19)

"...The support is also helpful and friendly and they are willing to go the extra mile to help...."
Engagement Management with Offline, On Premises and Point Of Sale

4.67/5 ★

Read Reviews (7)

"...Visual analytics are provided within the StoreRocket backend in order to aid businesses in understanding how their customers interact with the store locator tool, and reports are provided on the most popular branches, number of searches, and the distances between locations and customers...."
engaging and following up

3.88/5 ★

Read Reviews (2)

"...StoreRocket's exceptional analytics offer our clients the ability to monitor engagement with each and every location and to identify areas for potential expansion...."
Funnel Analysis with Offline, Point Of Sale and On Premises

4.55/5 ★

Read Reviews (5)

"...Visual analytics are provided within the StoreRocket backend in order to aid businesses in understanding how their customers interact with the store locator tool, and reports are provided on the most popular branches, number of searches, and the distances between locations and customers...."
PEER EXPERIENCES
Helpdesk Management with Website and Mobile

4.89/5 ★

Read Reviews (19)

"...The support is also helpful and friendly and they are willing to go the extra mile to help...." Peer review by David M., Freelance Front End Production and Consulting, Consumer Electronics
Engagement Management with Offline, On Premises and Point Of Sale

4.67/5 ★

Read Reviews (7)

"...Visual analytics are provided within the StoreRocket backend in order to aid businesses in understanding how their customers interact with the store locator tool, and reports are provided on the most popular branches, number of searches, and the distances between locations and customers...." Peer review
engaging and following up

4.67/5 ★

Read Reviews (2)

Funnel Analysis with Offline, Point Of Sale and On Premises

4.55/5 ★

Read Reviews (5)

"...Visual analytics are provided within the StoreRocket backend in order to aid businesses in understanding how their customers interact with the store locator tool, and reports are provided on the most popular branches, number of searches, and the distances between locations and customers...." Peer review

3+ more Business Use Cases

Our AI advisor, Wyz, harnessed 143 insights from peers and experts to help you assess how these StoreRocket use cases fit your Local Marketing needs.

Based on peer insights

Cuspera recommends StoreRocket for

Use Cases Helpdesk Management , Engagement Management , Funnel Analysis
Medium Website, Mobile, Offline
Features Widgets
Business Priority Enhance Customer Relationships
Industries Retail, Design, Computer & Network Security

Popular Business Setting

for StoreRocket

Top Industries

  • Retail
  • Design
  • Computer & Network Security

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used StoreRocket to Enhance customer relationships

Peer and Expert Opinion on Features

for StoreRocket

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
Widgets

3.97/5 ★

Read Reviews (6)
FEATURES RATINGS AND REVIEWS
Widgets

3.97/5 ★

Read Reviews (6)

IT and Other Capabilities

for StoreRocket

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (17)
Data Export

4.01/5 ★

Read Reviews (11)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.44/5 ★

Read Reviews (17)
Data Export

4.01/5 ★

Read Reviews (11)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.66/5 ★

Read Reviews (25)
Chat Support

4.37/5 ★

Read Reviews (5)
Email Support

4.34/5 ★

Read Reviews (4)
Phone Support

4.34/5 ★

Read Reviews (4)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
24/7 Support

4.66/5 ★

Read Reviews (25)
Chat Support

4.37/5 ★

Read Reviews (5)
Email Support

4.34/5 ★

Read Reviews (4)
Phone Support

4.34/5 ★

Read Reviews (4)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.77/5 ★

Read Reviews (32)
Analytics

4.54/5 ★

Read Reviews (12)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

3.42/5 ★

Read Reviews (1)
Custom Reports

4.77/5 ★

Read Reviews (32)
Analytics

4.54/5 ★

Read Reviews (12)

Software Failure Risk Guidance

?

for StoreRocket

Top Failure Risks for StoreRocket

Vendor Profile Details

Company Name

StoreRocket

Company Website

https://storerocket.io/

HQ Location

New York, United States

Employees

NA

Financials

PRIVATE