Google My Business Overview

Google-my-business allows businesses to create a free profile. Customers can find and connect with businesses through Search and Maps.

Use Cases

Customers recommend Advertisement, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Google My Business.

Other use cases:

  • Social Media Management
  • Communication Management
  • Content Management
  • Digital Marketing
  • Helpdesk Management
  • Sales Call Management
  • Generation Of New Leads
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Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Google My Business.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Reduce Bounce
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Google My Business Use-Cases and Business Priorities: Customer Satisfaction Data

Google My Business works with different mediums / channels such as Social Media. and Website.

Google My Business's features include SEO, Dashboard, Personalization, etc. and Google My Business support capabilities include Chat Support, Email Support, Phone Support, etc. also Google My Business analytics capabilities include Analytics, and Custom Reports.

Reviews

"...- Messaging - Call - Site - Store Photos - Online Reviews...." Peer review by AB K, Digital Marketing Expert

Google My Business, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google My Business

Top Industries

  • Marketing and Advertising
  • Information Services
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google My Business is popular in Marketing And Advertising, Information Services, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Comprehensive Insights on Google My Business Use Cases

What Are the key features of Google My Business for Rating And Review Management?

Why is Google My Business the best choice for Engagement Management?

What solutions does Google My Business provide for Social Media Management?

Why is Google My Business the best choice for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Google My Business solved their Local Marketing needs. Cuspera uses 7601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Case Studies

Retail

CASE STUDY Super-Pharm

Google Cloud Vertex AI helped Super-Pharm improve demand forecasting for its ecommerce site. The company increased inventory accuracy from 50% to 90%. Demand forecasting became 10 times more efficien...t. Super-Pharm optimized its on-site customer journey and modernized IT infrastructure. The solution reduced manual work and improved customer satisfaction.

Retail

CASE STUDY Best Buy

Vertex AI from Google Cloud helped Best Buy bring in-store experiences online. Best Buy used generative AI to create a human-like shopping assistant and summarize thousands of product reviews. The co...mpany automated processes, speeding up production cycles and cutting costs. Best Buy developed product Q&As at a much lower cost. These AI solutions increased customer trust, satisfaction, and revenue.

Information Technology and Services

CASE STUDY Box

Box used Gemini and Vertex AI from Google Cloud to automate metadata extraction. The new AI-driven feature helps Box customers pull data from large documents quickly. This cuts search and extraction ...time from hours to seconds. The solution removes manual work and speeds up business workflows. Box can now handle many document types, including handwritten and unstructured content.

Financial Services

CASE STUDY Millennium bcp

Google Cloud helped Millennium bcp transform its digital banking and personal loan strategy. The bank used BigQuery, Google Analytics 4, and Firebase to analyze customer data and create predictive mo...dels. This led to highly targeted, personalized campaigns. BigQuery-powered audiences achieved a 2.6x higher conversion rate and 2.4x more conversions in owned media. Paid media conversion volume doubled, conversion rates were 1.9x higher, and cost per acquisition dropped by 36%. Millennium bcp now delivers more efficient, data-driven customer experiences.

Frequently Asked Questions(FAQ)

for Google My Business

What is Google My Business used for?

Google My Business is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Advertisement, Rating And Review Management and Engagement Management .

What are the top features of Google My Business?

SEO, Dashboard and Personalization are some of the top features of Google My Business.

Who uses Google My Business?

Google My Business is used by Marketing And Advertising, Information Services and Health, Wellness And Fitness among other industries.

What are Google My Business alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Google My Business.

Where is Google My Business located?

Google My Business is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google My Business for advertisement and rating and review management

Google My Business Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)

Software Failure Risk Guidance

?

for Google My Business

Overall Risk Meter

Low Medium High

Top Failure Risks for Google My Business

Google LLC News

Product

Google makes it easier to edit Drive videos with a new Vids shortcut button

Google has introduced a new shortcut button in Google Drive, named "Vids," to simplify video editing. This feature aims to enhance user experience by providing a more streamlined process for editing videos directly within the Drive platform.

Product

Google expands AI Mode in Search globally , adds new agentic features to improve user interaction

Google has expanded its AI Mode in Search to 180 countries, enhancing user interaction with new features like restaurant reservations. Users can now book tables directly through Search by entering details such as date and cuisine, streamlining the process. Initially available in the US, UK, and India, the update aims to simplify service bookings and improve search relevance globally.

Product

Google has an all - new Gemini AI service built specially for the US Government

Google has launched "Gemini for Government," an AI service tailored for the US Government, in collaboration with the General Services Administration. This initiative, part of the OneGov Strategy, offers government agencies access to AI tools like NotebookLM and Veo at a discounted rate of $0.47 per agency until 2026. The service aims to enhance productivity and innovation within federal agencies.

Partnership

Vodacom Business Expands Cloud & AI Services Through Premier Google Cloud Partnership

Vodacom Business has enhanced its role as a Premier Partner for Google Cloud and Google Workspace, focusing on delivering advanced cloud and AI services across South Africa. This partnership allows Vodacom to offer Google Cloud's AI-integrated platforms and secure, high-performance solutions, including Google Cloud Interconnect, to improve business connectivity and digital transformation.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A