Google My Business Overview

Google-my-business allows businesses to create a free profile. Customers can find and connect with businesses through Search and Maps.

Use Cases

Customers recommend Advertisement, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Google My Business.

Other use cases:

  • Social Media Management
  • Communication Management
  • Content Management
  • Digital Marketing
  • Helpdesk Management
  • Sales Call Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Google My Business.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Reduce Bounce
See all business priorities See less business priorities

Google My Business Use-Cases and Business Priorities: Customer Satisfaction Data

Google My Business works with different mediums / channels such as Social Media. and Website.

Google My Business's features include SEO, Dashboard, Personalization, etc. and Google My Business support capabilities include Chat Support, Email Support, Phone Support, etc. also Google My Business analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Newer features like the product/service feed are useful in advertising what your business does...." Peer review by Consultant

Peer review evidence (same sources as the product rating summary)

"...I ve seen many agencies insist that your Google Ads and Google Analytics accounts be under their agency account. ..." Digital Marketing Assets You Must Control and Protect
"...You can manage your customer reviews by going to the Reviews section in Google My Business...." 4 Tools To Schedule Google My Business Posts
"...it's available on the go, which may reduce admin time and facilitate realtime response towards fantastic customer engagement and reputation management...." Peer review by Subhendu M, Subhendu

Google My Business, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google My Business

Top Industries

  • Marketing and Advertising
  • Information Services
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google My Business is popular in Marketing And Advertising, Information Services, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Google My Business Customer wins, Customer success stories, Case studies

How efficiently Does Google My Business manage your Rating And Review Management?

How efficiently Does Google My Business manage your Engagement Management?

What Are the key features of Google My Business for Social Media Management?

What solutions does Google My Business provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Google My Business solved their Local Marketing needs. Cuspera uses 7601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

 

Springshot - Aviation Software - Medium

Springshot says Google’s $10m Spirit deal could include its trade secrets

San Francisco, USA

Google won a $10 million bid for Spirit Airlines' data, which includes operational records potentially containing Springshot's proprietary information. Springshot objects, citing ownership of data ge...nerated by its software, and seeks a court review to exclude its intellectual property. The sale, contested by other parties, awaits court approval.

Read on →
 

Google Begins External TPU Sales, But Still Prioritizes Cutting-Edge ...

Google has started selling its TPU systems externally, delivering them to customer data centers and recognizing revenue for the first time. The company prioritizes AGI development while expanding TPU... installations at customer sites. Google's TPU strategy involves balancing internal and external sales to support AGI research and cloud services.

Read on →
 

Samsung Messages App is Being Discontinued In Favor of Google Messages ...

Samsung will discontinue its Messages app on Galaxy phones in July 2026, urging users to switch to Google Messages. Google Messages offers end-to-end encryption, AI-powered scam detection, and multi-...device connectivity. The transition impacts Galaxy devices running Android 12 or newer, with Google Messages becoming the default SMS app.

Read on →
 

Globo - Media Production - Very Large

Rio de Janeiro, Brazil

Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs and decentralize operations. The company hosted over 50 live events in ...2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.

Read more →
 

Carousell - Retail - Medium

Singapore, Singapore

Carousell used Google Cloud's Gemini and Vertex AI to boost seller listings by 20%. The new AI-driven "List with AI" feature cut median listing time to under two minutes. Migrating to C3D Compute Eng...ine eliminated on-call workload for compute clusters and reduced costs by 10%. Carousell automated 90% of translation needs with Gemini API, removing subscription costs. AI-powered tools also streamlined HR queries, freeing staff for higher-value work.

Read more →
 

Vidio - Entertainment - Large

Jakarta, Indonesia

Vidio uses Google Cloud to deliver a seamless OTT video experience to over 45 million users in Indonesia. The platform leverages Google Kubernetes Engine for effortless scaling during high-traffic ev...ents, handling up to 500,000 requests per second. Google Cloud's AI and ML tools enable advanced content localization, including AI-generated subtitles for regional languages, and improve fraud detection. Vidio also uses machine learning for personalized content recommendations and ad targeting, boosting engagement and operational efficiency. Automated deployments and data-driven insights help Vidio innovate and serve a linguistically diverse audience.

Read more →

Frequently Asked Questions (FAQ)

What buyers ask before choosing Google My Business

What is Google My Business used for?

Google My Business is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Advertisement, Rating And Review Management and Engagement Management .

What are the top features of Google My Business?

SEO, Dashboard and Personalization are some of the top features of Google My Business.

Who uses Google My Business?

Google My Business is used by Marketing And Advertising, Information Services and Health, Wellness And Fitness among other industries.

What are Google My Business alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Google My Business.

Where is Google My Business located?

Google My Business is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google My Business for advertisement and rating and review management

Google My Business Competitors

Google My Business Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (12)
Analytics

4.43/5 ★

Read Reviews (345)
Custom Reports

4.09/5 ★

Read Reviews (825)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (12)
Analytics

4.43/5 ★

Read Reviews (345)
Custom Reports

4.09/5 ★

Read Reviews (825)

Google My Business Integrations

Google My Business integrates with a wide range of software applications through its robust data import and export capabilities.

Data Import

4.04/5 ★

Read Reviews (788)
Data Export

3.94/5 ★

Read Reviews (442)

Slack

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

OKTA

4.57 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Tonkean

4.25 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Zapier

4.65 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Few API Integrations for Google My Business

Monday.com

4.61 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

FireText

4.0 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Shopify

4.43 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Stripe Billing

4.6 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Google Drive

4.73 5
 ★ ★ ★ ★ ★  ☆ ☆ ☆ ☆ ☆

Software Failure Risk Guidance

?

for Google My Business

Overall Risk Meter

Low Medium High

Top Failure Risks for Google My Business

Google LLC News

Partnership

Nvidia, Google and Emerald AI launch flexible data center consortium

Nvidia, Google, and Emerald AI have formed the AI Energy Management Alliance to promote flexible data centers. This consortium aims to develop best practices for reducing power draw during grid strain and standardize metrics for power optimization. Google contributes demand response technologies, while Nvidia and Emerald AI collaborate on a power-flexible AI data center in Virginia.

Read more →
Partnership

Accenture and Google Cloud Deepen Partnership with Formation of New Accenture Gemini Enterprise Business Group - Accenture

Accenture and Google Cloud have launched the Accenture Gemini Enterprise Business Group to enhance AI-driven business transformation. This joint venture aims to scale AI deployment for enterprises, leveraging Accenture's expertise and Google Cloud's AI capabilities. The group will focus on increasing Gemini Enterprise adoption and building industry-specific solutions.

Read more →
Product

Google issues urgent Chrome update as users told to restart their web browsers immediately

Google has released an urgent update for its Chrome browser to address multiple security vulnerabilities, including a critical zero-day flaw that allows remote code execution. The update, version 152.0.7977.82/.83, is crucial for user security and is rolling out for Windows, Mac, and Linux. Users are advised to restart their browsers to apply the update.

Read more →
Product

Google debuts Gemini 3.8 Flash and a new cybersecurity model

Google has launched Gemini 3.8 Flash, enhancing coding and reasoning capabilities, and Gemini 3.8 Flash Cyber, focusing on vulnerability discovery and automated software patching. The models show improved performance on benchmarks like DeepSWE v1.1 and Terminal-bench 2.1. Gemini 3.8 Flash is available through various Google platforms, while access to the cybersecurity model is restricted to select users.

Read more →

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Facebook Linkedin Twitter

Financials

SERIES A