Google My Business Overview

This is a summary of the comprehensive capabilities and benefits of Google My Business based on over 7601 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.

Google My Business, Yext Platform, BrightLocal, Moz Local, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Do you need to check if Google My Business is right for your needs? Our Cuspera AI engine can evaluate how Google My Business fits your specific business needs, industry, and context. Get your personalized assessment report today.

Google My Business supports business activities such as:

  • Advertisement
  • Rating And Review Management
  • Engagement Management
  • Social Media Management
  • Communication Management

Google My Business can help you with many business goals, such as Acquire Customers, Improve Digital And Social Presence, Enter New Markets Internationally Or Locally, Enhance Customer Relationships, Scale Best Practices, etc. It can help manage these activities if you use Social Media and Website for these needs. As a solution, Google My Business's capabilities include SEO, Dashboard, Personalization, etc.

Google My Business Marketing and Advertising Vertical is its biggest customer base.

Reviews

"...Overall, because Google Ads is a competitive space, you ll need to target long-tail keywords...." Higher Education Advertising Strategy: How to Increase Enrollment Numbers

Cuspera Reviews

11 buyers and buying teams have used Cuspera to assess how well Google My Business solved their Local Marketing needs. Cuspera uses 7601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities peers achieved using Google My Business.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Reduce Bounce
See all business priorities See less business priorities

Use Cases

Peers recommend Advertisement , Rating And Review Management , Engagement Management , as the business use cases that they have been most satisfied while using Google My Business.

Read Peer Reviews and Expert Experience for Business Use Cases

BUSINESS USE CASES RATINGS CUSTOMER AND EXPERT EXPERIENCES
Advertisement with Social Media

4.65/5 ★

Read Reviews (301)

"...Overall, because Google Ads is a competitive space, you ll need to target long-tail keywords...." Higher Education Advertising Strategy: How to Increase Enrollment Numbers
Rating And Review Management with Website

4.75/5 ★

Read Reviews (268)

"...A recent survey by Zendesk found that online reviews influence 90% of people s buying decisions...." How to promote your business without breaking the bank
Engagement Management

4.94/5 ★

Read Reviews (198)

"...You can quickly engage your customers through an effective Google My Business page, which can increase your customer retention. ..." Step by Step guide to use Google My Business in Canada
engaging and following up

4.93/5 ★

Read Reviews (125)

"...Google My Business platform offers a business profile to help reach and engage with local customers across Google Search and Google Maps...."
PEER EXPERIENCES
Advertisement with Social Media

4.65/5 ★

Read Reviews (301)

"...Overall, because Google Ads is a competitive space, you ll need to target long-tail keywords...." Higher Education Advertising Strategy: How to Increase Enrollment Numbers
Rating And Review Management with Website

4.75/5 ★

Read Reviews (268)

"...A recent survey by Zendesk found that online reviews influence 90% of people s buying decisions...." How to promote your business without breaking the bank
Engagement Management

4.94/5 ★

Read Reviews (198)

"...You can quickly engage your customers through an effective Google My Business page, which can increase your customer retention. ..." Step by Step guide to use Google My Business in Canada
engaging and following up

4.94/5 ★

Read Reviews (125)

61+ more Business Use Cases

Our AI advisor, Wyz, harnessed 7601 insights from peers and experts to help you assess how these Google My Business use cases fit your Local Marketing needs.

Frequently Asked Questions(FAQ)

for Google My Business

What is Google My Business used for?

Google My Business is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Advertisement, Rating And Review Management and Engagement Management .

What are the top features of Google My Business?

SEO, Dashboard and Personalization are some of the top features of Google My Business.

Who uses Google My Business?

Google My Business is used by Marketing And Advertising, Information Services and Health, Wellness And Fitness among other industries.

What are Google My Business alternatives?

Yext Platform, BrightLocal, Moz Local and Uberall are popular alternatives for Google My Business.

Where is Google My Business located?

Google My Business is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.

Popular Business Setting

for Google My Business

Top Industries

  • Marketing and Advertising
  • Information Services
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Peers used Google My Business to Acquire customers and Improve digital and social presence

Peer and Expert Opinion on Features

for Google My Business

  • Low
  • Medium
  • High
FEATURES RATINGS AND REVIEWS
SEO

4.57/5 ★

Read Reviews (808)
Dashboard

4.02/5 ★

Read Reviews (231)
Personalization

4.62/5 ★

Read Reviews (129)
SEM

4.80/5 ★

Read Reviews (77)
Alerts: popups & Notifications

3.21/5 ★

Read Reviews (60)
FEATURES RATINGS AND REVIEWS
SEO

4.57/5 ★

Read Reviews (808)
Dashboard

4.02/5 ★

Read Reviews (231)
Personalization

4.62/5 ★

Read Reviews (129)
SEM

4.80/5 ★

Read Reviews (77)
Alerts: popups & Notifications

3.21/5 ★

Read Reviews (60)

IT and Other Capabilities

for Google My Business

  • Low
  • Medium
  • High
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.04/5 ★

Read Reviews (788)
Data Export

3.94/5 ★

Read Reviews (442)
CAPABILITIES (DATA) RATINGS AND REVIEWS
Data Import

4.04/5 ★

Read Reviews (788)
Data Export

3.94/5 ★

Read Reviews (442)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5 ★

Read Reviews (44)
Email Support

4.40/5 ★

Read Reviews (24)
Phone Support

4.31/5 ★

Read Reviews (68)
24/7 Support

4.30/5 ★

Read Reviews (368)
CAPABILITIES (SUPPORT) RATINGS AND REVIEWS
Chat Support

4.71/5 ★

Read Reviews (44)
Email Support

4.40/5 ★

Read Reviews (24)
Phone Support

4.31/5 ★

Read Reviews (68)
24/7 Support

4.30/5 ★

Read Reviews (368)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (12)
Analytics

4.43/5 ★

Read Reviews (345)
Custom Reports

4.09/5 ★

Read Reviews (825)
CAPABILITIES (OTHER) RATINGS AND REVIEWS
AI Powered

4.25/5 ★

Read Reviews (12)
Analytics

4.43/5 ★

Read Reviews (345)
Custom Reports

4.09/5 ★

Read Reviews (825)

Software Failure Risk Guidance

?

for Google My Business

Overall Risk Meter

Low Medium High

Top Failure Risks for Google My Business

Vendor Profile Details

Company Name

Google

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A