Google My Business Overview

Google-my-business allows businesses to create a free profile. Customers can find and connect with businesses through Search and Maps.

Use Cases

Customers recommend Advertisement, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Google My Business.

Other use cases:

  • Social Media Management
  • Communication Management
  • Content Management
  • Digital Marketing
  • Helpdesk Management
  • Sales Call Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Google My Business.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Reduce Bounce
See all business priorities See less business priorities

Google My Business Use-Cases and Business Priorities: Customer Satisfaction Data

Google My Business works with different mediums / channels such as Social Media. and Website.

Google My Business's features include SEO, Dashboard, Personalization, etc. and Google My Business support capabilities include Chat Support, Email Support, Phone Support, etc. also Google My Business analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Dashboard and analytics are clear and easy to gain insight from...." Peer review by Consultant

Peer review evidence (same sources as the product rating summary)

"...This is easily done by connecting your Google My Business account to your Google Ads account...." 4 New and Upcoming Google Ad Formats for Auto Retail Lead Generation
"...You can encourage customers to add reviews and attributes with links on your website and Facebook page. ..." 7 Top Hacks For Utilising The Latest Google My Business Updates
"...These queries should help you create better Posts with Google and even Ads to engage your customers. ..." How to Unlock the Power of Google My Business Search Queries

Google My Business, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google My Business

Top Industries

  • Marketing and Advertising
  • Information Services
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google My Business is popular in Marketing And Advertising, Information Services, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Google My Business Customer wins, Customer success stories, Case studies

How efficiently Does Google My Business manage your Rating And Review Management?

How does Google My Business address your Engagement Management Challenges?

What benefits does Google My Business offer for Social Media Management?

What solutions does Google My Business provide for Communication Management?

11 buyers and buying teams have used Cuspera to assess how well Google My Business solved their Local Marketing needs. Cuspera uses 7601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

 

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Samsung Messages App is Being Discontinued In Favor of Google Messages ...

Samsung will discontinue its Messages app on Galaxy phones in July 2026, urging users to switch to Google Messages. Google Messages offers end-to-end encryption, AI-powered scam detection, and multi-...device connectivity. The transition impacts Galaxy devices running Android 12 or newer, with Google Messages becoming the default SMS app.

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Philips drops Google TV for Titan OS on all 2026 models

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Globo - Media Production - Very Large

Rio de Janeiro, Brazil

Globo used Google Cloud to modernize its media production. Cloud migration enabled Globo to run complex projects at lower costs and decentralize operations. The company hosted over 50 live events in ...2021 using cloud-based Live Production. Automation with Vision AI and Video AI streamlined metadata extraction and reduced manual work. Security and scalability improved, letting Globo handle more productions with fewer resources.

 

Carousell - Retail - Medium

Singapore, Singapore

Carousell used Google Cloud's Gemini and Vertex AI to boost seller listings by 20%. The new AI-driven "List with AI" feature cut median listing time to under two minutes. Migrating to C3D Compute Eng...ine eliminated on-call workload for compute clusters and reduced costs by 10%. Carousell automated 90% of translation needs with Gemini API, removing subscription costs. AI-powered tools also streamlined HR queries, freeing staff for higher-value work.

 

Cronos Labs - Information Technology And Services - Small

Hong Kong, Hong Kong

Cronos Labs migrated its blockchain infrastructure to Google Cloud. This cut instance creation time from eight hours to two. The team now scales resources up or down to save costs and meet user deman...d. Google Cloud's unified tech stack improved the developer experience. Using BigQuery, Cronos Labs analyzes both on-chain and off-chain data for better user insights. The move supports a more secure and innovative decentralized application environment.

Frequently Asked Questions (FAQ)

What buyers ask before choosing Google My Business

What is Google My Business used for?

Google My Business is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Advertisement, Rating And Review Management and Engagement Management .

What are the top features of Google My Business?

SEO, Dashboard and Personalization are some of the top features of Google My Business.

Who uses Google My Business?

Google My Business is used by Marketing And Advertising, Information Services and Health, Wellness And Fitness among other industries.

What are Google My Business alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Google My Business.

Where is Google My Business located?

Google My Business is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google My Business for advertisement and rating and review management

Google My Business Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)

Software Failure Risk Guidance

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for Google My Business

Overall Risk Meter

Low Medium High

Top Failure Risks for Google My Business

Google LLC News

Product

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Product

Google Now Allows You To Add Your Favorite New Sources To Search

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Google Pixel 11 series gets seven years of spare part support alongside software updates

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Product

9to5Google - Everything announced at Made by Google 2026 ...

Google announced new products at its Made by Google 2026 event, including the Pixel 11 smartphone, Pixel Watch 5, and Pixel Tag. These releases highlight Google's continued focus on consumer electronics and wearable technology.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A