Google My Business Overview

Google-my-business allows businesses to create a free profile. Customers can find and connect with businesses through Search and Maps.

Use Cases

Customers recommend Advertisement, Rating And Review Management, Engagement Management, as the business use cases that they have been most satisfied with while using Google My Business.

Other use cases:

  • Social Media Management
  • Communication Management
  • Content Management
  • Digital Marketing
  • Helpdesk Management
  • Sales Call Management
  • Generation Of New Leads
See all use cases See less use cases

Business Priorities

Acquire Customers and Improve Digital And Social Presence are the most popular business priorities that customers and associates have achieved using Google My Business.

Other priorities:

  • Enter New Markets Internationally Or Locally
  • Enhance Customer Relationships
  • Scale Best Practices
  • Build Brand Awareness
  • Increase Sales & Revenue
  • Grow Market Share
  • Launch New Products
  • Improve ROI
  • Improve Efficiency
  • Improve Brand Engagement
  • Improve Stakeholder Relations
  • Manage Risk
  • Establish Thought Leadership
  • Increase Customer Life Time Value
  • Improve Internal Communications
  • Reduce Bounce
See all business priorities See less business priorities

Google My Business Use-Cases and Business Priorities: Customer Satisfaction Data

Google My Business works with different mediums / channels such as Social Media. and Website.

Google My Business's features include SEO, Dashboard, Personalization, etc. and Google My Business support capabilities include Chat Support, Email Support, Phone Support, etc. also Google My Business analytics capabilities include Analytics, and Custom Reports.

Reviews

"...Problems that I have solved with Google my business is I can now advertise easily my site for free...." Peer review by Michael P, Business Consultant / Graphic Designer

Google My Business, BrightLocal, Store Locator Platforms, StoreRocket, uberall, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.

Popular Business Setting

for Google My Business

Top Industries

  • Marketing and Advertising
  • Information Services
  • Health, Wellness and Fitness

Popular in

  • Small Business
  • Mid Market
  • Enterprise

Google My Business is popular in Marketing And Advertising, Information Services, and Health, Wellness And Fitness and is widely used by Small Business, Mid Market, and Enterprise.

Google My Business Customer wins, Customer success stories, Case studies

How can Google My Business optimize your Rating And Review Management Workflow?

How does Google My Business facilitate Engagement Management?

What Are the key features of Google My Business for Social Media Management?

How can Google My Business optimize your Communication Management Workflow?

11 buyers and buying teams have used Cuspera to assess how well Google My Business solved their Local Marketing needs. Cuspera uses 7601 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.

 

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NightCafe Studio Leverages Google Cloud to Power AI Art Creation for 25 Million Users with a Four - Person Team

NightCafe Studio uses Google Cloud's managed services like Firebase, Cloud Run, and Vertex AI to support its AI art platform for 25 million users. This case study highlights how NightCafe, with a tea...m of four, efficiently manages vast data and processes, focusing on innovation rather than infrastructure. Google Cloud's infrastructure underpins NightCafe's scalable and reliable service.

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Transportation awards Google major contract after OneGov deal

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Read more →

SOMIN - Information Technology And Services

SOMIN uses Gemini 2.5 Pro on Google Cloud to speed up marketing analysis and idea generation. The platform cuts campaign planning and creative analysis time from days to just 13 minutes. SOMIN now me...ets strict SLAs, delivering client analysis within 24 hours. Their AI delivers 3x more accurate clickthrough rate predictions. Time spent on campaign planning, pitching, and creative analysis is reduced by up to 12 times.

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Shieldbase AI - Information Technology And Services

Shieldbase AI uses Vertex AI and Model Garden on Vertex AI from Google Cloud to deploy and fine-tune AI models in minutes. The platform helps customers connect data sources and use AI for reporting, ...search, and workflow automation. Google Cloud reduces model deployment and fine-tuning from days or weeks to minutes, and AI inferences run in seconds. Internal search and report generation now take milliseconds, boosting business speed and performance. Shieldbase AI empowers a lean team to deliver customer AI projects quickly while controlling costs.

Read more →

Frequently Asked Questions(FAQ)

for Google My Business

What is Google My Business used for?

Google My Business is a Local Marketing Software mainly used by its customers to Acquire Customers and Improve Digital And Social Presence by Advertisement, Rating And Review Management and Engagement Management .

What are the top features of Google My Business?

SEO, Dashboard and Personalization are some of the top features of Google My Business.

Who uses Google My Business?

Google My Business is used by Marketing And Advertising, Information Services and Health, Wellness And Fitness among other industries.

What are Google My Business alternatives?

BrightLocal, Store Locator Platforms, StoreRocket and Uberall are popular alternatives for Google My Business.

Where is Google My Business located?

Google My Business is headquartered at 1600 Amphitheatre Parkway, Mountain View, CA 94043, US.
lightning

Peers used Google My Business for advertisement and rating and review management

Google My Business Features

  • Low
  • Medium
  • High
FEATURE RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)
CAPABILITIES RATINGS AND REVIEWS
AI Powered

4.25/5

Read Reviews (12)
Analytics

4.43/5

Read Reviews (345)
Custom Reports

4.09/5

Read Reviews (825)

Software Failure Risk Guidance

?

for Google My Business

Overall Risk Meter

Low Medium High

Top Failure Risks for Google My Business

Google LLC News

Product

Google Ads To Resurrect Website Optimizer

Google Ads is reportedly reviving the Website Optimizer tool, previously known as Google Optimize, which was discontinued in September 2023. The new tool is expected to be integrated under the Reporting tab in Google Ads, requiring Google Ads access and admin permissions for linked Google Analytics properties. If no GA4 property exists, the tool will automatically create one.

Partnership

AWS and Google Team Up to Simplify Your Multi-Cloud Connectivity

AWS and Google Cloud have launched a new multicloud networking service, enhancing cross-cloud connectivity with private, high-speed links. This service simplifies data movement between platforms, offering managed, cloud-native experiences and eliminating the need for manual coordination. Salesforce is an early adopter, using the service to unify data for AI and analytics.

Company

Sundar Pichai says Google will start building data centers in space, powered by the sun, in 2027

Google plans to construct solar-powered data centers in space by 2027, as announced by CEO Sundar Pichai.

Partnership

Asiacell announces partnership with Google Cloud to bring AI-powered productivity tools, including Google Workspace, to Iraq

Asiacell partners with Google Cloud to introduce AI-powered productivity tools, including Google Workspace, to Iraq. This collaboration marks Asiacell as the first telecom operator in Iraq to offer Google Cloud's solutions, aiming to enhance digital transformation for businesses and educational institutions. The partnership was announced at MWC Doha 2025, highlighting a significant step in Iraq's digital economy.

Google LLC Profile

Company Name

Google LLC

Company Website

https://about.google/

HQ Location

1600 Amphitheatre Parkway, Mountain View, CA 94043, US

Employees

10,001+

Social

Financials

SERIES A