BrightLocal Overview
This is a summary of the comprehensive capabilities and benefits of BrightLocal based on over 5518 insights from peer reviews, customer testimonials, and expert opinions. We included citations from these sources so you can read the full content at the original source if you wish.
BrightLocal, Moz Local, Google My Business, Rio SEO, Synup, etc., all belong to a category of solutions that help Local Marketing. Each of them excels in different abilities. Therefore, determining the best platform for your business will depend on your specific needs and requirements.
Do you need to check if BrightLocal is right for your needs? Our Cuspera AI engine can evaluate how BrightLocal fits your specific business needs, industry, and context. Get your personalized assessment report today.
BrightLocal supports business activities such as:
- Rating And Review Management
- Reputation Management
- White Labeling
- Social Media Management
- Customer Feedback Management
BrightLocal can help you with many business goals, such as Acquire Customers, Enter New Markets Internationally Or Locally, Improve Digital And Social Presence, Enhance Customer Relationships, Increase Sales & Revenue, etc. It can help manage these activities if you use Social Media for these needs. As a solution, BrightLocal's capabilities include SEO, Feedback Surveys, Personalization, etc.
BrightLocal Marketing and Advertising Vertical is its biggest customer base.
Reviews
"BrightLocal’s rankings reports and roll-up reports have been huge time-savers for our team. " - Alicia Hardy
Cuspera Reviews
41 buyers and buying teams have used Cuspera to assess how well BrightLocal solved their Local Marketing needs. Cuspera uses 5518 insights from these buyers along with peer reviews, customer case studies, testimonials, expert blogs and vendor provided installation data to help you assess the fit for your specific Local Marketing needs.
Business Priorities
Acquire Customers and Enter New Markets Internationally Or Locally are the most popular business priorities peers achieved using BrightLocal.
Use Cases
Peers recommend Rating And Review Management , Reputation Management , White Labeling , as the business use cases that they have been most satisfied while using BrightLocal.
Read Peer Reviews and Expert Experience for Business Use Cases
| BUSINESS USE CASES | RATINGS | CUSTOMER AND EXPERT EXPERIENCES |
|---|---|---|
| Rating And Review Management |
4.80/5 ★ |
"...So far, BrightLocal has been an excellent tool to track areas that urgently need to be changed for SEO, and will make reaching out to customers to get reviews...." Peer review by Kristen, Digital Marketing Specialist, Direct Focus Marketing Communications |
| Reputation Management with Social Media |
4.64/5 ★ |
"...Having access to the reputation manager will be game-changing for our clients...." Peer review by Kristen, Digital Marketing Specialist, Direct Focus Marketing Communications |
| White Labeling with Social Media |
4.67/5 ★ |
"...Agency white-labeling available with control of which dashboards are visible to the client...." Peer review by Caron, Owner, CTMH |
| PEER EXPERIENCES | |
|---|---|
| Rating And Review Management |
4.80/5 ★ |
"...So far, BrightLocal has been an excellent tool to track areas that urgently need to be changed for SEO, and will make reaching out to customers to get reviews...." Peer review by Kristen, Digital Marketing Specialist, Direct Focus Marketing Communications |
|
| Reputation Management with Social Media |
4.64/5 ★ |
"...Having access to the reputation manager will be game-changing for our clients...." Peer review by Kristen, Digital Marketing Specialist, Direct Focus Marketing Communications |
|
| White Labeling with Social Media |
4.67/5 ★ |
"...Agency white-labeling available with control of which dashboards are visible to the client...." Peer review by Caron, Owner, CTMH |
|
48+ more Business Use Cases
Our AI advisor, Wyz, harnessed 5518 insights from peers and experts to help you assess how these BrightLocal use cases fit your Local Marketing needs.
Customer Testimonials
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
BrightLocal’s rankings reports and roll-up reports have been huge time-savers for our team. Testimonial By Alicia Hardy |
|
BrightLocal has a great team, a high-quality product, and is easy to implement. Testimonial By Sun Sachs |
|
What is most impressive is the constant improvements that are being made. It seems like once a week I see a new option or new feature that improves on something that is already very, very good. BrightLocal provides a comprehensive tool set which has replaced several standalone tools we used to use..., and also automates many manual reports. I really like all of the tools, but the Local Search Rank Checker is the one I rely on most. This tool lets us “emulate” a source search location, providing very accurate results for us to measure our clients’ progress. BrightLocal has an easy-to-use, cost-effective portfolio of tools that are part of the cornerstone of our business – and with their 14 day Free Trial, there is no risk to try it out. |
| CUSTOMERS | TESTIMONIALS |
|---|---|
|
Alicia Hardy Director of Digital Marketing Vortala Digital |
BrightLocal’s rankings reports and roll-up reports have been huge time-savers for our team. Testimonial By Alicia Hardy |
|
Sun Sachs SVP Product, Design & Engineering Townsquare Interactive |
BrightLocal has a great team, a high-quality product, and is easy to implement. Testimonial By Sun Sachs |
|
Jeff Bridges President Webutation |
What is most impressive is the constant improvements that are being made. It seems like once a week I see a new option or new feature that improves on something that is already very, very good. BrightLocal provides a comprehensive tool set which has replaced several standalone tools we used to use..., and also automates many manual reports. I really like all of the tools, but the Local Search Rank Checker is the one I rely on most. This tool lets us “emulate” a source search location, providing very accurate results for us to measure our clients’ progress. BrightLocal has an easy-to-use, cost-effective portfolio of tools that are part of the cornerstone of our business – and with their 14 day Free Trial, there is no risk to try it out. |
Case Studies
| COMPANY | CASE STUDIES |
|---|---|
|
Case Study LassoMDRead More |
|
Case Study Sterling SkyRead More |
|
Case Study KumonRead More |
Frequently Asked Questions(FAQ)
for BrightLocal
What is BrightLocal?
What is BrightLocal used for?
What are the top features of BrightLocal?
Who uses BrightLocal?
What are BrightLocal alternatives?
Popular Business Setting
for BrightLocal
Top Industries
- Marketing and Advertising
- Internet
- Health, Wellness and Fitness
Popular in
- Small Business
- Mid Market
- Large Enterprise
Peers used BrightLocal to Acquire customers and Enter new markets internationally or locally
BrightLocal Alternatives
Peer and Expert Opinion on Features
for BrightLocal
- Low
- Medium
- High
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (594) |
| Feedback surveys | Read Reviews (358) |
| Personalization | Read Reviews (167) |
| Dashboard | Read Reviews (80) |
| White label | Read Reviews (44) |
| FEATURES | RATINGS AND REVIEWS |
|---|---|
| SEO | Read Reviews (594) |
| Feedback surveys | Read Reviews (358) |
| Personalization | Read Reviews (167) |
| Dashboard | Read Reviews (80) |
| White label | Read Reviews (44) |
IT and Other Capabilities
for BrightLocal
- Low
- Medium
- High
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (168) |
| Data Import | Read Reviews (665) |
| CAPABILITIES (DATA) | RATINGS AND REVIEWS |
|---|---|
| Data Export | Read Reviews (168) |
| Data Import | Read Reviews (665) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (41) |
| Phone Support | Read Reviews (30) |
| Email Support | Read Reviews (21) |
| 24/7 Support | Read Reviews (290) |
| CAPABILITIES (SUPPORT) | RATINGS AND REVIEWS |
|---|---|
| Chat Support | Read Reviews (41) |
| Phone Support | Read Reviews (30) |
| Email Support | Read Reviews (21) |
| 24/7 Support | Read Reviews (290) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (932) |
| CAPABILITIES (OTHER) | RATINGS AND REVIEWS |
|---|---|
| AI Powered | Read Reviews (7) |
| Analytics | Read Reviews (190) |
| Custom Reports | Read Reviews (932) |
Software Failure Risk Guidance
?for BrightLocal
Overall Risk Meter
Top Failure Risks for BrightLocal
Vendor Profile Details
Company Name
BrightLocal
Company Website
https://www.brightlocal.com/HQ Location
Employees
101-250
Financials
PRIVATE
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