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Compare Yext Platform vs BrightLocal

Comparison Summary

This comparison report of Yext Platform vs. BrightLocal is based on a specific set of business needs and context. The comparison uses 9957 Cuspera insights based on peer reviews, case studies, testimonials, and expert opinions across 50+ sources.

Introducing Yext Platform and BrightLocal

Yext Platform, BrightLocal, Google My Business, uberall, etc., belong to a category of solutions that help Local Marketing. Different products excel in different areas, so the best platform for your business will depend on your specific needs and requirements.

Yext Platform covers Engagement Management, Communication Management with Social Media, Advertisement with Website, Rating And Review Management, etc.

BrightLocal focuses on Rating And Review Management, Reputation Management with Social Media, White Labeling with Social Media, Social Media Management with Social Media, etc.

"Out of our 65 offices, we physically move about 10-15% of those locations annually. We need to have a single source of truth be able to cleanly say, ‘OK we’ve made this change, we know it’s been brand verified by us and we know it’s been changed eve...rywhere’. To me, that is the core value of Yext. " - Steve Storti

"BrightLocal's detailed, white-label reports are fantastic. The Agency Lead Generator widget saves us a lot of time, as we would normally have to manually generate and send these types of SEO reports ourselves. We’re saving around 30 mins per lead. T...hat’s a saving of $500 per month on 25 leads. " - Loran Simon

Unsure which of these solutions is right for you? Our Cuspera AI engine can compare them based on your needs and specific to your industry and context. Get your personalized report today.


logo Yext Platform

Focus area

Yext Platform is better than BrightLocal for

Software Failure Risk

  • low

logo BrightLocal

Focus area

BrightLocal is better than Yext Platform for

Software Failure Risk

  • low

About

Yext | The Digital Knowledge Management Platform

BrightLocal: Local SEO Tools, Citation Building & Reputation ...

Age

2006

Financials

SERIES F

PRIVATE

Business Need

Total Processes
(we found evidences for)

94

74

Total Goals
(we found evidences for)

17

16

Top Processes

Evidences indicate better relative satisfaction


engagement management

engaging and following up

engaging with scheduling & cadence



communication management

sending & publishing communications

tracking & monitoring communications


rating and review management


social media management

social media analytics

engaging on social media

scheduling post to social media

monitoring social media

managing social media account



reputation management


knowledge management


content publishing

searching for content


helpdesk management


customer feedback management

measuring customer satisfaction


competitive intelligence


training & onboarding


generation of new leads


campaign management

campaign analytics




sales document management

contract management

proposal & quote management


products & pricelist management





international marketing


workflow management


contact list management


lead qualification

lead qualification: technographic




sales call management



conversion management






business development


lifetime value management


segmentation and targeting


loyalty management

customise loyalty program


performance management



social media marketing



referral management





influencer marketing


Top Goals

Goals Achieved

  • Acquire customers

  • Improve digital and social presence

  • Improve efficiency

  • Enter new markets internationally or locally

  • Build brand awareness

  • Improve brand engagement

  • Increase sales & revenue

  • Enhance customer relationships

  • Scale best practices

  • Establish thought leadership

  • Improve ROI

  • Launch new products

  • Improve consistency

  • Grow market share

  • Improve stakeholder relations

  • Improve internal communications

  • Shorten ramp up time

  • See 14 more
  • Acquire customers

  • Enter new markets internationally or locally

  • Improve digital and social presence

  • Enhance customer relationships

  • Increase sales & revenue

  • Build brand awareness

  • Grow market share

  • Improve ROI

  • Establish thought leadership

  • Scale best practices

  • Improve brand engagement

  • Launch new products

  • Improve internal communications

  • Improve consistency

  • Improve efficiency

  • Improve visibility

  • See 13 more

Top Channels

Channels Used

  • social media

  • e-mail

  • offline

  • on premises

  • website

  • user generated content

  • Facebook

  • review sites

  • blogs

  • Yelp

  • phone calls

  • Twitter

  • promotions

  • Instagram

  • mobile

  • Amazon

  • text SMS

  • LinkedIn

  • video

  • mobile app

  • Tripadvisor

  • point of sale

  • See 19 more
  • social media

  • e-mail

  • offline

  • on premises

  • website

  • user generated content

  • Facebook

  • review sites

  • blogs

  • Yelp

  • phone calls

  • Twitter

  • promotions

  • Instagram

  • mobile

  • Amazon

  • text SMS

  • LinkedIn

  • video

  • mobile app

  • Tripadvisor

  • point of sale

  • See 19 more

Failure Risk Guidance Security Report?

Low Medium High
Low Medium High

Compliance Risk

low

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low

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Security & Privacy Risk

low

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low

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Integration Risk

low

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medium

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Migration Risk

low

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medium

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Business Setting